Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Isanpur to ambaji bus vaya himatnagarno samay himatngar pahochavano 8:35AM Che.parantu aa bus darroj modee aave chhe.to please aa bus regular thay teve vinanti chhe.pahela je driver hata te aa bus niyamit lavata.parantu have je driver aave chhe temane kashee padee nathee.

Surat to ankleshwar
Same location diffrent distances and
Different prices...
Why?

I am traveling via this particular bus number(V.no. - GJ-07-YZ-6944) From Adalaj to Mehsana @7:50AM & @16:20PM
And this bus has always been delayed by atleast 15 to 20 mins ..and bus gps is not working since 2 weeks.. this service is unacceptable by GSRTC... I can understand that bus can delayed by 5 to 10 mins sometime not all the time but this bus ia continuously delayed by 15 to 20 mins sometimes 25-30mins also. We have to wait for half an hour on bus stand
Please help

Hello Sir / Mam,

i booked ticket on 23/07/2022 from Ahmedabad to Saputara for travel date 18/08/2022 departure time 21:25 Hrs boarding point Geetamandir bus port Transaction Pass: 7YR9P7Qb
Trip Code: 2100NHRNRSPTR30 PNR No: G55093762 OB No: GS22404101 Class AC Sleeper Amt deducted 2888

I received an SMS from GSRTC on 08/08/2022 that booking is cancelled due to heavy rain and will get a refund for the same.

On 10/08/2022 i opened a ticket on GSRTC site to get a refund and ticket no is : 768412 and following till today but no response from GSRTC.

Pls find below cancellation sms:

We are apologies for the service 2100NHRNRSPTR30 cancellation due to Heavy Rain on date 18/08/ 2022. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No:[protected]/[protected].

Based on request from GSRTC i have sent them screenshot of booking and cancellation and bank statement but not received any positive response from GSRTC. Till now i have opened 5 - 7 ticket but without solving the problem GSRTC is closing all tickets.

I am following up for my money from 10th August and it is more than 1 month now. Rs. 2888 is with them

Thanks & Regards,
Kavita Sharma

Toilet and bathroom is fully opened and to not a signal covered I object this matter and verry siryes so please solve promblem thanks sir

Dear Sir

Today I have stand on Unjha Sardar Chowk Bus Stop For Pick up Bus to Going on Job at Vijapur. On Arround 8:40 Local Bus No GJ 18 Z 1124 Going to Prantij. I Have Give Signal To Driver to Stop Bus but He Don't Stop Bus even Bus is Approx 30 % empty. How can Rude behaviour this kind of person.

How can I Reach on my Job on Time.

Request to You Take Strict Action on this person .

Next time I will Strictly action on it.

Hi,

My name is Devang Shah (G[protected]

Today i travel from Surat to Rajkot, but my seat already allotted to another person (Satish Shah), So please resolve the issue and give the partial refund because conductor provided Seating seat to me

Thanks,
my UPI id [protected]@axisbank

Bus:- selamba -Rajpipla
Bus no:-GJ18YZ3589
Driver name:- harsnishbhai
Very rough driving and rude behavior...
They can't stop bus at road (bus stop) our gsrtc slogan is" Hath uncho kro ane bus ma beso" I was stand my hand to stop bus but they can't stop a bus... And very rudely behave... So i request please actions against this type of your rude drivers... I hope you understand this problem... Bcz this type incident occurred daily... Thank you...

I booked ticket for Rajpipla from Ahmedabad for 10 September. Bus arrival time was 12:00am, I reached to Ahmedabad geeta mandir at 10:00pm, 9 September.Due to ganpati visarjan all buses was late, So i started waiting for bus. There was no official at enquiry office to inform me about bus's current status. After waiting for 2:45 am(2:45 hours after estimated arrival time) I had to cancel my plan. All that time at bus stand there was no official to ask. I request gsrtc to take action on this matter. I am still waiting for refund from GSRTC!!! As passengers never travelled in the GSRTC BUS. PNR number - G[protected]

Botad depot bus, bhavnagar, gujrat, bus no - GJ-18-Z4066, THEY have a stop at bavla sanand chowkdi but they don't stop bus i run behind bus driver can't stop bus and i hurt at my leg 😭

I am talking from navsari bus stand..My PNR number is G[protected]...I reserved vapi-chanasma bus and my pick up point is navsari and want to go ahmedabad...My bus time shown in schedule 00.30 and I reached at navsari busstand at 00:27 but bus already gone from navsari bus stand before 00:27 means 5 to 10 minutes before actual pickup time...and conductor doesn't call me...i called him at 00:45 and he told bus leaved and i am fresher so dont know about calling you and there is nobody in bus stand so without reporting bus leave before actual time of pickup...thus I lost my money and much important time as I had emergency to reach at ahmedabad before 8:00 but due to mistake of conductor I can't reach on time...I want my money refunded and please take strict action against that bus conductor (Vapi-Chanasma date:10/09/2022)...I asked him to say his name but he denied because he did mistake and my important work doesn't done because I can't reach on time due to mistake of this kind of conductor...Give my money refund and take action against him...

Bus no. GJ 18 Z 2037
Date:09 Sep 2022

I had a pickup from Iskon Ahmesabad at 07.10 pm while bus arrived at 08: 20pm. Again it stopped far from its stop near busstand.. When I reached the conductor without confirming the passanger arrival told driver to go. I have to speak loudly to get into bus.. on that speaks rudely like how can u have booking what is seat no? Then I told him your phone is switched off and u r leaving wothout passangers..

On that he says i didnot said no to you which ia correct but he did shouted. Also driver told grstc had not provided them mobiles that they will keep it turn on.

I was connecting him as tracking was not available, neither ahmedabad bus stand was picking up call. And conductor switched off the mobile.. my concern is how can we know bus left is late by how much time?

Kindly do needfull for service and also train the conductor and driver

Gsrtc Volvo (Ahmedabad-Rajkot) is taking time in filling up fuel and it takes 10 minutes to reach stopping point (Limbdi) where time is wasted also bus depo is not clean. Washrooms are horrible. All this is affecting bus punctuality for which gsrtc Volvo is known for.

I have booked 3 times ticket from AHMEDABAD NEHRUNAGAR to JUNAGADH. in that Money deducted from my credit card but ticket not confirm. till date i didn't get refund.

નલિયા જામનગર બસ નો જે જગ્યા એ હોલ્ડ છે તે સામખિયાળી બસ સ્ટેન્ડ થી
5 મિનિટ ના રસ્તા ઉપર છે જે જગ્યા પર પેસેન્જર ને હાલાકી થાય છે તો તેનો hold સામખિયાળી બસ સ્ટોપ e કરાવો

Today on 09/09/2022 Rajpipla to Kirti Stambha bus time is 12:15 but the bus is picked up earlier than time which is not reasonable
Thanks

It’s always delay or cancelletion of bus of route santrampur. It never comes on a time, even after half an hour.
Please provide bus or atleast make sure that you are fullfilling the service of route panchmahal.

On the behalf of all Nargol people, I want to acknowlege that Bus from Vapi to Nargol at evening 5:30pm is not available since 07.09.22 till date. And there are no other options since there is too much traffic in Vapi to reach train station. It's very problematic especially to all ladies travelling from Vapi to Nargol.
A request to please resolve the matter.

I have already wait my bus on my station . I call bus conductor and he says within 15 min we reach and pick you...next 30 min. Passes after we call bus conductor and he says bus have already gone from ur station point...so why conductor not calling me? Which puropse reservation time i give my mobile number.?

મારી ૩ સીટ તારીખ-૦૧/૦૯/૨૦૨૨ ની હતી.પણ તેને postpone કરીને તારીખ-૦૩/૦૯/૨૦૨૨ ની કરી હતી. ગાંધીધામ થી વડનગર ટિકિટ confirm થઈ પણ conductor ના રિઝર્વેશન લિસ્ટ માં નામ ન હોવાથી મારે ફરીથી ટિકિટ લેવી પડી.તે માટે ટિકિટ ના રૂપિયા ૬૯૯ પરત કરવા વિનંતી.
#૦૩/૦૯ ની લીધેલ ટિકિટ
#Conductor નું રિઝર્વેશન લિસ્ટ
#મારી postpone કરેલ અને confirm થયેલ સીટ
#PRN Number