Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 4388
Resolved
186
Unresolved
4202
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neel83
from mundra, Gujarat
Aug 26, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
Report
Copy

Hotel Food and Hotel

Address:Mehsana

My Name is Nikhil Ramanuj and I am traveling routinely form Mehsana to Mundra, Mundra to mehsana one’s in a week, but now I had travelled from Mehsana to Mundra on 24th August 2022 which departs from Mehsana at 10:30 in Morning.
The bus departs at 10:30 in the morning and stops at Hotel Navrang at 04:30 in the evening (Mevasa-Gagodar 370155), So the passenger suffers a lot for your agreement but there is no time to eat in the evening.br...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
D
DrePy08
from Vadodara, Gujarat
Aug 26, 2022
Report
Copy

Bus timing(irregular)

Address:Vadodara

Respected sir, i am a daily traveller of bushes.I always go to home by baroda Zhadeshwar bus (Depart time:-5:10). Since few days bus is departing late for unknown reason and the bus driver and conductor 's behaviour is also rude..firstly they depart late then they stop bus at makarpura busdeport for tea break moreover, this particular bus is having some technical issues in engine and in tires every now and then they have to stop the bus in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kuldip vyas
Aug 25, 2022
Report
Copy

Un-regular bus and Negligence of depot manager

Address:Tharad

To inform sir that within Tharad taluka of Banaskantha district in Tharad depot every day busses are irregular and depot system is also not organized and depot manager is also irregular and unable to solve any issues... Due to which many student friends as well as passengers are getting annoyed, this has been presented to the depot manager for a long time but no attention is drawn to it. To Mr....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
25082022
Aug 25, 2022
Report
Copy

About pickup

The bus of ahmedabad to becharaji was not stop for pickup me at rto circle on 25th August 2022 at 08:50 clock. I want to go rto circle to kadi. I can't see the bus number & it which depo. So I request to you about this metter not repeat in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajendra mor
Aug 24, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
Report
Copy

Refund not issue

Address:Adipur

Many time complen mail and telephonic complen but not solved issue....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shagun koul
from Gandhinagar, Gujarat
Aug 24, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst condition of buses

Address:GSRTC Gandhinagar

Sir
Kindly be informed that I m daily customer of your GSRTC bus sevices from Gandhinagar to Ahmedabad. Todat at 9;15 am I board a bus with registration GJ01Y 9147(Gandhinagar polytechnic college route) for Ahmedabad .
It was raining heavily outside and the thing of great concern is that it was raining heavily inside bus also.
This is the condition of your buses . All passengers were standing as seats of the bus are not...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Aug 23, 2022
Report
Copy

Haldharvas

તારીખ 23.08.2022 Dahod Ahmedabad 5.40 pm હલધરવાસ ચોકડી ઊભી રાખતા નથી...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Aug 23, 2022
Report
Copy

Haldharvas chokdi bus not hold

તારીખ 23.08.2022 ઝાલોદ માંડવી 5.29 pm હલધરવાસ ચોકડી ઊભી રાખતા નથી...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aqs8282
from VADODARA, Gujarat
Aug 23, 2022
Report
Copy

Reckless driving, irresponsible behavior and violation of traffic rules

Address:jambusar

I was standing in padra depo with my family to go to jambusar. after an hour a local bus came which was over crowded and we try to get in somehow my wife and two children able to get in bus me and my elder daughter were hanging at the door. at that time driver start the bus and drove away i required to conductor to stop the bus but he ignored my request. somehow i managed to get down but my daughter lost control and fell down and got internal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Honey Bulchandani
Aug 23, 2022
Report
Copy

Injured during the journey

On 26 July 2022 I was travelling from Kutch to Ahmedabad in the GSRTC Volvo bus GJ-07-YZ-7623 and around 4 am the bus driver was not able to control his speed and he couldn't see a hump due to which he pressed the break forcefully and the bus felt a huge jerk. Due to this I got a fracture in my collar bone. The accident happened around 4 am and I was dropped at Ahmedabad around 6 am and I was in pain for the remaining 2 hours. When I asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saansaiyad
Aug 23, 2022
Report
Copy

Bus stop na kari pessenger leva

Address:kujad

23/08/2022

kapadwanj ti amdavad ni bus kujad bus stop upar ubhi nathi rakhta ketla divas thi te bus na driver babulal ane jayaben candector che 8:30 am kapadwanj thi upde che kujad 9:40 am aave che
collage java mate modu tahye che bus ma ubha javu pade che badhi bus full hoye che pan pachad biji aave che em kahi breck nathi marta musafr ne leva nu emnu kaam nati ubha jaye ke latki ne bus ubhi rakhe ne chadvu na chadvu...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ansu s
from Mahuva, Gujarat
Aug 23, 2022
Report
Copy

Delay bus no proper reason

I am traveling mahuva to Ahmedabad (*GSRTC m-Ticket*MAHUVA to AHMEDABAD GITA MANDIR BUS trip code:0730MHVKSNEXP51PNRNO/OB:G56388516, GS23277771 DOJ:[protected], :07:30:00)
This bus starting point at mahuva yet leave 15 min late after that they fill fuel and stop many points, bus reached bhavnagar at 11 am ( 1:30 hr late ) ..due to this irresponsible behaviour my train would be left out from Ahmedabad...this dealy only cause by the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrvaghela
Aug 23, 2022
Report
Copy

Complain against driver

Address:Dehgam

Respected sir, their was too much horrible experience been with me today, driver had almost stopped the bus and when I stepped in he suddenly started bus and went away. May be it was injured me. But luckily it was not happened....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Respected Sir/Ma'am,

I did my booking on GSRTC app from Dhoraji to Jamnagar on 20-August-2022 with the PNR - g56263833 for 2 seats (No.1 and 2) with the tripcode 1415SMNTJMNEX51

When I boarded the bus from Dhoraji which was supposed to depart at 17.15 but the bus departed at 19.35 after the bus being late by more than 2 hours, the conductor didn't considered my reservation and behaved very badly with me and...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gajera Nitin
Aug 22, 2022
Report
Copy

Gsrtc bus didn't come to ankleshwar depot

Hello sir/madam

Today dated on 22/08/2022 many buses does not come on ankleshwar depot after 7:00 pm and directly goes from highway hence many passengers travelling from ankleshwar to surat facing major problem also had madical emergency to some !!
Kindly look at the matter seriously
Thanking you !!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gusion
Aug 22, 2022
Report
Copy

Bus drivers Behaviour

We are having A lot of problems of not having bus from adajan to olpad in timings between 3 to 5 . We are standing whole the time and if any of the bus comes the Drivers themself don't stop the bus and scold us. ### OFF BHENCHOD. A bus Driver of Hasot . He was MADARCHOD. he never stops bus in Palanpur Patiya and Ramnagar. BHENCHOD MADARCHOD CHUTIYA BHOSDIKA....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raj sojitra
Aug 22, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Report
Copy

Gondal- kotda sangani- rajkot route bus is not come since last one month

Address:Kotda sangani,rajkoy

Dear sir,
Bus route:- Gondal rajkot(via kotda sangani) AND rajkot gondal (via kotda sangani)(KHOKHRIWALI BUS)
TIME:- 5:15AM FROM
GONDAL(MORNING) AND 7:45PM FROM RAJKOT(Evening)

In kotda sangani there are irregular of bus which is Gondal depot bus, this bus is not come from last one month, this bus is first and last bus for kotda sangani, so many students and passengers of kotda sangani is troubling since...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pritu291977
from Gandhinagar, Gujarat
Aug 22, 2022
Report
Copy

Student Pass window officer

Address:Pathika , GH3 , Gandhinagar

Gandhinagar depot - Officer not available on window during office hours and went out for his personal work.

not getting proper response and doing work very slow. queue was huge but officer is taking is own sweet time. this is not acceptable at all during office hours officer not on his desk for more than 20-25 minutes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arungarasiya
Aug 22, 2022
Report
Copy

About advance booked tickets

Address:45-NISHAL FALIYU .PIPLARA. FATEPURA ,DAHOD GUJARAT 389172

AMene (SUNANDABEN G PARGI) date::-21/08/2022 ko FROM:: FATEPURA TO AHEMDABADA 05:30 ki bus NO ;- GJ18Z 7477 me 3 PASSENGER ke liye {(1)SUNANDABEN GAJABHAI PARGI FEMALE 43 YEAR (2) YASH A GARASIYA MALE 9 YEAR (3) JEET A GARASIYA MALE 10 YEAR } advance me booking karvaya tha jiska seats number 29, 30, aur 31 tha .aur aaj hamne journey bhi kiya lekin raste me CONDUCTOR dusre passenger ko ( meri book ki gay seat par jo ki mere 2 child bethe the)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meet Halpati
from Surat, Gujarat
Aug 22, 2022
Report
Copy

Luggage lost

My brown duffle trolley bag is lost. I was traveling in Volvo GJ-18-AZ-8205 from Surat to
Ahmedabad. When I reached Ahmedabad I
my bag was missing from dickey of bus. Please let me know if someone submit it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy