Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Updated: Oct 20, 2025
Complaints 4416
Resolved
187
Unresolved
4229
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
from Mumbai, Maharashtra
Aug 18, 2022
Report
Copy

Address: [email protected]

Respected sir
Please my complain is Short out traveling passenger & bus conductor is Non veg sapplay transporting .
With bag fish, and author nonveg material with traveling

So please sir valuable action of bus conductor...
+1 photos
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sakarwala
    Aug 17, 2022
    Report
    Copy

    Address: Surendranagar

    Dear sir
    Jamnagar to mhesana 16-8-22 bus ma ame on-line ticket booking karavel hatu, je bus cancel thay hati, amne gsrtc ma thi bus cancle thay che evo Kai massage k mail avelo nathi,
    Route: Surendranagar (Gujarat) to Mehsana
    Passenger Name: Fatema en
    Trip Code: 0700KBLMSNGUJ47
    PNR NO: G55993197
    Journey Date: 16/08/2022
    Departure Time: 01:00 PM
    Seat No: 15
    Class: EXPRESS
    Boarding Point: SURENDRANAGAR
    Platform: -
    redBus TIN: TR9B84623908
    Aa details che to amne Amari amount refund apva vinanti,
    +1 photos
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dr Yogesh jadav
      from Una, Gujarat
      Aug 17, 2022
      Report
      Copy

      Address: Una

      Una harmadiya abhalavad daily bus una thi upadvano time 6.30 pm hova chatta late upade 6..local una dapo ma complaint krva chahata koy fer pdto nthi..hopful for your kindness action
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        from Ahmedabad, Gujarat
        Aug 17, 2022
        Report
        Copy

        Worst quality of food at Radhe hotel, near Thumad (between viramgam and dhagandra) where driver and conductor get free food.

        Travel detail as mentioned below:

        GSRTC: PNR:G56055656, DOJ:16/08/2022, Pickup Point:GEETAMANDIR BUS PORT, Time:20:25, Crew No: [protected], GJ-18-Z-3048.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G56055656
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          awtani
          from Vadodara, Gujarat
          Aug 16, 2022
          Report
          Copy

          Address: VADODARA GUJRAT

          Name ..Ramesh Awtani
          Online booking ticket ..Mehasana to Barod
          PNR NO. G55692719 Date 10.08.2022
          On ticket showing..pickup point from old bus port mehasana
          while I caught bus from new bus port modhera mehasana
          when I went to old bus port they asked me to go immediately at new bus port, then I go via special rikshaw to new bus port and spent unnecessary mistake of GSRTC online booking.I got frustrated about this negligence
          Pl.take necessary action at your end.
          Mob.no.[protected]
          Email id: [protected]@rediffmail.com
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sharad D Mehta
            from Mandvi, Gujarat
            Aug 16, 2022
            Report
            Copy

            I have booked 3 Tickets in sleeper coach from Nathdwara to Rajkot. During journey Bus Faliur happened at Ahmedabad. There 20-25 people. We have requested the Ahmedabad Bus station authority to provide a another Bus to Rajkot. However they have denied and asked us to catch seating Bus to Rajkot.
            As I have paid for sleeper coach. Hence I would like to have Refund of the difference amount of Tickets.
            My Bus and Tickets details are as below
            PNR G55242249
            Seat No 7, 8, 9
            Date of journey 15-08-22 and 16-08-22
            Bus No. GJ-18-Z-2466

            You are kindly requested to look into this matter.

            Yours Faithfully
            Sharad D Mehta
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kaustubh Shete
              from Mumbai, Maharashtra
              Aug 16, 2022
              Report
              Copy

              Address: Mumbai
              Website: gsrtc.in

              "While traveling from Navsari (Gujrat) to Borivali (Maharashtra) in GSRTC bus with reservation" Bus was delayed by 2.5hrs without any intimation on bus depot and customer care also refused to provide any information about bus location or cancellation, etc. Over and above our reserved seats were occupied by someone and the occupants along with arrogant bus conductor who refused to vacate the seats resulted to travel us standing.
              PNR - G55994466
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harshal chaudhari 11
                from Parola, Maharashtra
                Aug 15, 2022
                Report
                Copy

                Address: Silvassa Anand Nagar

                Date - 15/8/2022

                Respected sir,

                I am writing this letter to inform you that we have booked tickets from (Dhule to Silvassa) through Gujarat State Road Transport Corporation because your bus some technical issues and environment issues.
                1. Not given proper response from Vapi Gujarat bus depot.
                2. Also not received refund amount.
                3. Not provide exact status and conditions and misbehavior related online ticket.
                4. MSRTC bus is going from Dhule to Vapi.
                5.Need my ticket amount and other losses due to your bus suddenly cancellation.

                Regards,
                Harshal chaudhari.
                Contact no. [protected]

                Attachment: Ticket no. and Scan copy…
                +1 photos
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                Aug 17, 2022
                Updated by Harshal chaudhari 11
                Awating for your help.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nishesh Desai
                  Aug 15, 2022
                  Report
                  Copy

                  Address: [email protected]

                  We are living in digital era and tie up of hotel for halt between rajkot and Ahmedabad is raviraj hotel and height is not a single counter is having google pay or any digital transactions facilities.

                  And height due to tender they are charging goods above mrp so consumer don't have any choice except paying cash above mrp and no digital transactions
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vipul Thakar
                    Aug 15, 2022
                    Report
                    Copy

                    Address: Rajkot

                    My bus today 8.30 pm kevadiya to rajkot. I reach the bus stand. But toilet facility o kevadiya bus station ladies and gents and disable person. Haavy rain so they can not went outside.
                    Please solve problem immediately.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pareeparmar123
                      from Gandhidham, Gujarat
                      Aug 15, 2022
                      Report
                      Copy

                      Address: Dahod

                      Dear team,

                      Today i visit Dahod to mundra port bus but i saw bus condition is very poor.Vehicle number GJ18Z3188
                      Request you to please change sheet cover
                      and no any cleanness in bus

                      bad exprince

                      See my complint and note it

                      Jay hind
                      jay bharat
                      +1 photos
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Aug 15, 2022
                      Updated by Pareeparmar123
                      Add image

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        aakashshaija
                        from Ahmedabad, Gujarat
                        Aug 15, 2022
                        Report
                        Copy

                        My pnr number : g55990244
                        i have booked the bus at 2:40 at bus has be delayed by 3hrs ..
                        I am very disappointed by gstrc they have not inform that bus has been delayed they distrub my whole schedule there should be a value of time the govt has to do something well and take some actions against it..My mother is with me she is an aged she has to suffer regarding gstrc issue wasted the whole schedule i am really a very disappointed by gstrc .
                        They should take care the passenger should get the right time while book the bus and later they should be inform by sms that bus has been delayed by some hrs..
                        I hope that govt will take some action .
                        I am attaching my ticket as proof and i have recording with conductor that he is informing that bus has been delayed by 3 hrs ..
                        All proofs i have i can forward to anyone whom they want..
                        Just make a service as much better as possible..
                        +1 photos
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saansaiyad
                          Aug 14, 2022
                          Report
                          Copy

                          Chalo bus band karoli baba

                          Ahmedabad to kapadwanj ni cheli bus 9:45pm ni je 4 mahina thi chalu kari hati te fari thi band kari che
                          puchwa par kapadwanj depo thi evu kehvama avyu ke bus ma kamani nathi tahti.
                          to su bus kamava mate che ke seva karva mate
                          pass na to advance rupiya lidha che to pachi seva to apvi pade ke ni?
                          rat ni bus ma kapadwanj na 8 thi 10 jana hoye che ane vache na 10 thi 15 jana je late chute che nokri par thi
                          badha...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          saansaiyad
                          Aug 14, 2022
                          Report
                          Copy

                          Address: kapadvanj

                          Ahmedabad to kapadwanj ni cheli bus 9:45pm ni je 4 mahina thi chalu kari hati te fari thi band kari che
                          puchwa par kapadwanj depo thi evu kehvama avyu ke bus ma kamani nathi tahti to su bus kamava mate che ke seva karva mate
                          pass na to advance rupiya lidha che to pachi seva to apvi pade ke ni?
                          rat ni bus ma kapadwanj na 8 thi 10 jana hoye che ane vache na 10 thi 15 jana je late chute che nokri par thi
                          badha to 8 vaage na chuti jay ne 8:45 ni last bus che atiyare kapadwanj aava mate to mara je ne pass hova chta exp ma bhadu aapi ne pan kathlal sudhi aavi na thiya thi truck pakadvu che to su ek bus kamavani dresthi thi nai pan seva mate na muki sako chela 10 vasra thi to bus chaku j hati to have problem kiya che manegment ma ne?
                          plese mara gahre mummy ekla hoye che ane pvt job ma 9 pehla java ni deta to ratere jo koi famly laine heran j thye ne plese bus chalu karo nadiad and amdavad thi 10pm pachi aava mate koi bus ntahi mate khubj muskeli pade che ...
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arashi Zala
                            from Kodinar, Gujarat
                            Aug 14, 2022
                            Report
                            Copy

                            Website: Gsrtc

                            Dear Sir
                            Poor house keeping at Geeta mandir bus depo
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tgsgsh
                              Aug 13, 2022
                              Report
                              Copy

                              I've book online ticket for journey on 13 aug, bus timing was 5 :00 and we waited till 5:40 no bus was coming and when we enquired about bus whether it got cancelled or late staff was very rude, giving irresponsible reply
                              Even online tracking system was not working properly how to track bus??
                              Even after wasting time and money service was not proper
                              Is this way public transport works??
                              Bus name was: 1630Nadiad ahwa express51
                              Boarding point was Anand
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vishnu Kumar leuva
                                from Ahmedabad, Gujarat
                                Aug 13, 2022
                                Report
                                Copy

                                લુણાવાડા અમદાવાદ 11.35 am
                                બસ haldharvas ચોકડી ઊભી રાખેલ નથી આ બાબતે ઘટતુ કરવું
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ashish.solanki1.bigbasket.com
                                  Aug 13, 2022
                                  Report
                                  Copy

                                  Address: Jafarabad,amreli, 365540

                                  Bus in ticket machine not working and 15 people dorop to medel road and may people are have exam. Plaz to help them nex time not same esuse any people to faceing them and, any legl acting to gsrtc to apply to all people. People are not happy.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jignesh vala
                                    from rajkot, Gujarat
                                    Aug 12, 2022
                                    Report
                                    Copy

                                    Date-09/08/2022
                                    On that day i have booked a ticket from gsrtc through my SBI debit card of ₹344.
                                    the payment was done but the ticket was not booked. So, i want a refund.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nehil Bhakta
                                      Aug 12, 2022
                                      Report
                                      Copy

                                      Address: 66, Gurukrupa PG, Veerkrupa Society, Ognaj, Gota, Ahmedabad

                                      I've booked the ticket from Ahmedabad Gita Mandir to Surat Kamrej Bus stand. Money was debited from the account but the ticket was not confirmed.
                                      Please help me
                                      +1 photos
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit