Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

નાસિક ચાણસ્મા રોડ ઉપર ચાલતી ચાણસ્મા ડેપો ની બસ નંબર જીજે 18 જેડ 31 16 તારી 30 જૂનના રોજ સુરત બસ ડેપો પર તેના નિયત સમય કરતા એક કલાક મોડી હતી તેમજ આ બસ પ્લેટફોર્મ નંબર એક પર ઉભી રહે...

આદરણીય સાહેબ શ્રી,
તા. ૨૬-૦૬-૨૦૨૨ ના રોજ સુરત ડેપો ની બસ વડનગર સુરત માં મુસાફરી દરમ્યાન કંડક્ટરએ રાત્રે ૯.૪૫ વાગ્યે મુસાફરો ને હોટેલ મહીસાગર ઉપર ઉતરીને ૧૫-૨૦ મિનિટ ઉભી...

Seats are very bed & not working,
And online gsrtc ticket booking in first two seats are bookd but seats are not bookd, so why youe web site in show seats are bookd?...

I had cancelled my tickets on 6 Jun 2022. today it is 3 July 2022 and still i have not received refund for the cancellations done one month ago. During this one month i have raised online complaint through their website three times yet when i submit complain they only mention that your complaint has been submitted and customer care will contact you. I did not receive any ticket number or confirmation email/sms. i also tried calling their...

Sir,
Prangadh route ni bus je chalu hati te thoda samay thi rad kari se. Hal prangadh thi surendranagar java praivet vahan ma dabal bhadu chukavi javu pade se.atyare college, praivet school, iti vagere chalu se . Mate prangadh route ni bus chalu karva vinnti.
prangadh thi savare 6:00 vagye upadi surendranagar.
Prangadh thi savare 8:15 vagye upadi surendranagar.
Surendranagar thi bapore 12:30 vagye upadi prangadh.br...

Dear.
GSRTC.

Today I am traveling SAMAKHIYALI to JAMANAGAR,
SAMAKHIYALI new st bus stand not a cleaning .
plastic & other wastage found In bus stand inside.
pl cleaning it...

Gsrtc bus Rout :- porbandar - garej - junagadh, Time :- 8:30 TO 12:30 this rout bus today 2 July 2022 THE bus IS small AS per passenger, literally passenger are standing IN middle OF bus from TO many kilometers, BUS building quality is very poor and bus is ols this why rain water comes inside bus that's why passenger facing problems GSRTC need To tape action and improve the quality of service I AM NOT SATISFIED with this type of poor service...

Jamnagar to una bus driver has not stop bus to sevasadan bus stop and also bad word use with customer. Bus is owner of government not him why he has not stop bus as velid bus stop....

Although it shows ladies seat color coded and reservation done for 'single lady' travelling, the adjacent seat is being reserved for gents. No care or concern for the safety or security of single ladies travelling alone. A woman has to sit uncomfortably for long hours with random men adjacent to her in a bus. Pathetic service of GSRTC....

Worst bus service by bavla depo. Route ukai to bavla bus. Even some of windows are not there in the bus and also raining in the bus. Hopefully the issue is resolved immediately....

I am from jambusar. Here everyday bus are coming. It's time are good for our job timing. But last 7 day bus are not coming., They tell that bus is not working. Bus is jambusar to kirti . And time is 6:00 Am. Please resolve our service pasenger problem.

I request that please change bus ....

Daily updown me for navsari to surat
Driver na aaj mohan mithai ka pas stop nahi ha fir bhi usna waha kadhi ki air mera aga 1 80 sal ki ladis uttar rahi thi to ma pu6a tha par driver gali dana laga k jaldi uttar asa
Mohan mitthai ka pas stop nahi ha to usna kyu khadi rakhi
Usna khadi rakhi tabhi ma utra na
Ap log asa bhi koi action mahi a to ham hamara time bigadta ha apko complint book karta ha
Bus...

As I travel in GSRTC bus since last 6 months regularly. I have observed that recently diesel filling in bus has been done at private petrol pump. It is too much time consuming. Previously this process has been done at depot. This change makes passengers to reach their destination late. Kindly consider this issue early and resolve this problem. This issue has become nuisance for the passengers....

Any bus not stop to gandhi chowk Junagadh
I won going to Ahmedabad bt i can't...

Sir, i have already complain against bus irregularities of Dholka-Saroda-Ahmedabad Bus No.GJ-18-Z-1892 on 08.04.22 to DTO/Ahmedabad & DC/Chandola. But till date have no any solved and no any taken action this application....

Res. Sir,
Me mene rutting pass se rojana sughad ( ta.-Gandhinagar) to sundhiya (ta.-vadnagar) updown karta hu.
Me rojana subhah 5:40 se sughad bus stop par khada rahta hu, par yaha se gujarne Vali
1. Ahmedabad to Ambaji
2. Ahmedabad to khodamali
3. Ahmedabad to Bhalusana,
yaha bus stoped hone par unki ichha k anusar man Kiya to roke nahi kiya to na ruke esa karti hai.
Sam ko jab...

Dear sir
My self Shailesh sonara
Today i reached at bavla bus stand at around 06:00 am i told driver that Stop bus but he didn't stop at bavla depo its just for 5-10 second.
Me and my father both went behind this bus after 2-3 kms i also requested but he didn't stop.
Kindly take corrective action.
Bus from bavla to Ahmedabad...

Local or any buses are not stop at khijadiya by pass, many student have exams and face many problems during exams due to buses are did not stop....

Transaction was complete but not booked bus ticket... So give me refund for that...

I'm Sahdevkumar Joshi from porabandar, I'm a teacher in sandipani vidyaniketan, today during the journey from porbandar to bhuj in gsrtc porbandar to bhuj ac sleeper date - 25/06 to 26/06 the bus conductor which is named "Nitin Barot" misbehaved with me when i asked for my washroom problem actually i have madical issues so i can't stop any kind of natures call and i explained my situation to him but he did not even answered me in proper way...