Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

The bus was stopped at Bhavnagar at Palitana for 9 hours, but the bus was closed for about 15 days Due to which the commuters who come every day have to suffer a very annoying speed
Because the bus from Bhavnagar to Palitana is available directly after 8.15 pm to 10.30 pm
It is our sincere request that you may be relieved as soon as you know our sorrows....

Dear Sir,
I paid an amount of rupees 596 Rs. and I was deducted from Google pay account but my ticket had not been booked. Please consider my request and do needful.
please find attachment for your reference having transaction ID: [protected]...

I had cancelled by ticket but I have not received refund

Please find below information

Trip code : 2005CHKMLKATRA3
Ticket Cancellation Reason: Wrong Seat Selected
Booked On: 29/03/2022
Journey Date: 06/04/2022
Boarding Point: Surat Choksimill
To: Unjha
OBID No: GS19329922
PNR No.: G50229820
Rate: INR-456...

There is a mismatch if timings of more than one month in GSRTC application and by actually asking at depo at inquiry office. And rather than this, buses are already running late by an hour. So, for booked tickets actual waiting period for a person for online booked ticket is more than 02 hrs. I have experiences this 2 times recently and it is happening with anyone.

It is highly required to look into this error to correct it...

Sir,
Myself Amit N Kanzariya, I am handicapped and as and when I need to travel through GSRTC, I have faced problem for online booking which is not supporting especial for AC Volvo Bus. Also, no repsonce on Toll Free No[protected]. On other hand our Honorable PM Modi sir is extending helps to handicaps (Divyanga). So go through my complaint and revert back me.
Mo.[protected]...

6 jun 22 Dhandhuka to Navsari bus
Not on time at destination
Meet a Family member on road.
Approximately.. 1hr. Bus stop at borsad.
Bus number..GJ18Z8005.
Plz take action against.....

I am regular passenger updown Nashik to chikhli on weekly basis. We are passengers from punchvati suffering in communication due to gsrtc bus driver and conductor not performing their duty to take their bus to regular stop. There are many drivers and conductors are doing this but when you have to face this situation twice in week. It’s like they are mentally torturing us. Today 05/06/2022 bus name Shirdi Palanpur didn’t stoped at panchvati...

I am regular passenger updown kharel to surat daily. We are passengers from kharel suffering in communication due to gsrtc bus driver and conductor not performing their duty to take their bus to regular stop. There are many drivers and conductors are doing this but when you have to face this situation twice in week. It’s like they are mentally torturing us. Today 06/06/2022 bus name khambhat selvas didn’t come at kharel stop.due to this...

My bus is late by more than an hour
Pick-up point central bus stand Baroda
Drop point ctm expressway
Bus details
GSRTC: PNR:G53411899, DOJ:05/06/2022, Pickup Point:BARODA CENTRAL BUS STATION, Time:21:30, GJ-18-AZ-9232
Please refund me for the same
I've waited for more than an hour
It is really exhausting mentally and Physically
I am a doctor and I was late for my duty as a result of...

Dear sir, I was going throgh GSRTC bus from Vadodara to godhra. In the Halol depo bus conductor said there is problem in the bus so we have to change the bus. So I asked for a report but he denied and said that shaw other bus conducter your ticket and he will let you sit. So we changed the bus and show another bus conducter our ticket, he uneccept it and ask us to buy new ticket. Please help us regarding this.
Here with I have attached...

As we booked for Krishna Nagar-Bagasara bus on date 5/6/2022, and reached on time at Iscon station. Bus conductor called me at 5:34 a.m., when the bus reached Nehrunagar, which was earlier than mentioned in the message. But when we reached Iscon and asked conductor after waiting for 5 minutes, he told us that bus has reached far from destination and he didn't informed us through call even if we had mentioned our destination. Take some strict...

I would like to information that bus number GJ 18Z 4361 Aamaran kalavad . This bus are every day are running late more than 30 to 45 minutes but no any authorise person they indicate
Many time complaint raised by phone and email but nothing any proper answer given from your department. Only promise to pursue.
Jamnagar depo bus and this bus are play compilation who one goes first in between Wes t time due to all passengers...

Respected sir
we the passengers on the route from zagadiya to netrang hereby
sincerely request you to start a bus from zagadiya to netrang at 7 am.
We had requested frequently in the past on telephone and in person also but the bus service as per our request has yet not started.
we the passengers which includes school students, colleges students government employees and the other passengers are in dire need...

With reference to the above subject, we would like to draw your attention that for the Last six months & above period we are facing heavy trouble to updawn via mahemdabad to ahmedabad by daily bus route at 8:00 O'Clock morning. Today dt 04.06.2022, saturday the bus was not coming as on regular time at 8.00, while we are crossed check & call to Kheda depo about the bus issue they have no any word to say for the reason of cancelled the bus....

માનનીય સાહેબશ્રી,
સવિનય સાથે જણાવવાનું કે મહેસાણા -ગોઝારીયા-મહેસાણા બસ સવારે ૭ કલાકે ગોઝારીયા માં આવતી હોય છે.પરંતુ છેલ્લા ૧ મહીનાથી બંધ છે. જેના લીધે મુસાફરો, નોકરીયાતો...

Sir,
We advance book below ticket (PNR# G[protected]but when inquire on bus stand we know bus cancel its not coming many days.

We request to cancel booking office at Vadodara central bus station but no one listing and not responding after so many request they advice cancel online. We immediately try cancel online ticket but website shows time over and unable to cancel.

We book other ticket by paying extra...

Sir,
Prangadh route ni bus je chalu hati te thoda samay thi rad kari se. Hal prangadh thi surendranagar java praivet vahan ma dabal bhadu chukavi javu pade se.atyare college, praivet school, iti vagere chalu se . Mate prangadh route ni bus chalu karva vinnti.
prangadh thi savare 6:00 vagye upadi surendranagar.
Prangadh thi savare 8:15 vagye upadi surendranagar.
Surendranagar thi bapore 12:30 vagye upadi prangadh.br...

Date - 2/6/2022 at 10:50 am Ahmedabad - Anjar bus driver cum conductor told me not to leave and dropped the passenger in the bus...

I have a bus pass from bharuch to baroda.
Pass was issued from bharuch. The validity of the pass is over. Now I want to renew it online. But ihowever in P.M. Modi's digital India it is not done. I leave the bharuch at 07:00 a.m. and return at 09:00 p.m. . The timing of gsrtc bus pass renewal office is 10:00 a.m. to 03:00 a.m. . How can I renew it?. Pls. Solve my problem immediately......

Depot - Nadiad
Bus.- Nadiad - Dakor
Bus No.0663
Bus departure time. 6.20
Actually departure time. 6.08pm
12 minit erlier

Due to which our daily pass holders get in trouble. The pass is issued keeping in view the bus time. What is the point of getting a pass if the bus is picked up early?

So do the right thing. And let me know by e-mail about my complaint.

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