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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 41

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J
Jotaram Dewasi
May 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Current Booking Refund

Address:Varahi Railway Station, Taluka Santalpur

I book Online app Current booking but not allowed conducter new ticket buy plz refund my online ticket...
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Mohit Buddhabhatti
May 14, 2022
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Volvo bus service

I have been traveling quite a few time in Volvo bus service between Ahmedabad and Baroda. Usually I have noticed the the bus which is scheduled at 7:30 pm from baroda to Ranip, is late drastically. This is not acceptable as I'm paying for the premium service and still I'm not even able to board on bus on time. Please review this issue....
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D
Dilip snehi
May 14, 2022
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Hotel par khada jamana malava babat

Address:To-jasdan depo

પ્રતિ શ્રી
ડેપો મેનેજર
જસદણ

સવિનય સાથે જણાવવાનું કે હું દિલીપભાઈ ગોહિલ આજ રોજ આપશ્રીના ડેપોની બસ નંબર 5053 સુરત જસદણ માં નડિયાદ થી જસદણ મારી ફેમેલી સાથે મુસાફરી...
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L
from VADODARA, Gujarat
May 12, 2022
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Bus relation

Address:Vallabh park shopping centre Hari Om Nagar atmajyoti ashram
Website:Gsrtc cample online

સીટ પુશ નથી થતી.
બારી નથી ખુલતી.
સીટ છુટી છે.
સ્લીપર માથે ચડવાની સીડી છુટ્ટી છે.
મોરબી થી સુરત
6pm vadi bus...
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I has been booked a ticket from kamrejx to amitnagar by PNR no G52152581 for a lady with girlchild.
try to contact conductor but his phone was switchoff.
bus was not stopped at kamrej bus stand. and run from there with out taking us. after this time conductor has switch on his phone and answer bus was left kamrej you can pick it from ankleshwar.

need action on this matter....
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H
Hugh 058
from Patan, Gujarat
May 11, 2022
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Booked seat but No availability of bus even after 1 hour of departure time.

I have booked my reservation seat in patan -Navsari bus. It's departure time is 20.30 from patan bus station. We waited upto 21.00 and when asked to inquiry window at bus depot we didn't get proper answer. The man in inquiry window told us, Your bus has break down at Ahmedabad. And we can't arrange another bus. Due to this approx 25 reservation passengers have to travel fron another bus by standing....
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R
Raghu raghuvanshi1
May 11, 2022
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Bus departure late every alternative day

Bus name jasdan zalod department time from jasdan is 18-30 departed 20-30 mins late every alternative day...
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F
fatima fashions
May 11, 2022
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Allot more buses to Sarkhej-gandhinagar road

Many of people are travelling from gandhinagar towards sarkhej.we got buses in morning bt don't have on office hours.and not to the pich hours during returning to home kindly do the need full plz allot some more buses to this route as we have to suffer from poor transportation...
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S
Sachinmak
from Ahmedabad, Gujarat
May 11, 2022
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Refund issue after bus delayed and cancelled a

Address:Ahmedabad

*GSRTC m-Ticket*MEHSANA HIGHWAY RADHANPUR X to CHANDKHEDA ABD Name: Sachin Makwana TripCode: 1700DNRABDAC46 PNRNO/OB: G52040460, GS20464754 DOJ: 09/05/2022 DepTime: 20:10Hrs SeatNo: 19, 20
Price Rs:149Rs
Class: AC LUXURY BoardingPt: RADHANPUR X Txn Pass: ZKxmtwww Carry ID during jrny. T&C apply.

Waited for more than 3 hours and after that confirmed that bus is delayed and cancelled, try to initiate refund online/telephonic...
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Y
Yp@2022
from MUNDRA, Gujarat
May 11, 2022
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Gsrtc bus timing change

Address:Plot no.62-64/E, Sahjanand nagar, Baroi mundra

Dear sir
Banaskantha district's Many pepole stay ni mundra for government or private job. But not any any single in night mundra to palanpur & palanpur to mundra . 3 bus available at morning mundra to palanpur (5:00am, 5:30am, 7:00 am) and palanpur to mundra 4 bus (6:00am, 10:00am, 11:00 am, 11:30 am ) but no any bus in night so pls request to any one bus time change and start in night mundra to palanpur & palanpur to mundra...
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Address:Near -Bahuchari mata temple, Dayal gor Street, Balasinor, Dist-Mahisagar,388255
Website:Gsrtc

Respected sir,
I request you sir that bus above mentioned is not stopped at Juna bus stand, Balasinor, dist Mahisagar. we are peramedical students, Bank staff members, Non-government employees.W3 are helpless so do give us justice as soon as possible.
Thanks and regards!...
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G
gr8isnil
May 10, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Ticket issue

Address:Nadiad

Mane online gsrtc me complain kiya he to 1st to status dekha raha tha abhi to wo bhi nhi dekha raha he my complain number is 836936
Cup Le Kar Koi Ja Raha Ho To 2 Ticket Kyu Or Jo Sit Per Rakhna Ho To He Ticket Leni Hoti Ho To Conductor Puche Bina He 2 Ticket Kyu De De (1 Meri Of 1 CUP ke )...
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S
Ssdangar19
May 10, 2022
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Bus root cancel

Address:At. Khandadhar, taluko - gondal

Depo incharge

Gondal taluka na mota-mandva bus halta cancel kare che

Kya karanosar bus na root cancel Karo Cho ?

Sanj na 7 vagya bus chheli che to bhi a aniymit hoy che
Bus na timing par bhi bus avti nathi updown karva vara musafaro ne taklif thay che

So apne vinanti che k mota mandva ni bus no root niymit karo

Conductor musafaro sathe ger vartan kare chebr...
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B
Binal P
May 9, 2022
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Online booking refund problem

On 9/5/22 i try to book a ticket from Ahmedabad adalaj cross road to unjha for traveling on 10/5/22. I try to book a ticket for 2 time by using official app of GSRTC app. Both the time my money is deducted but I didn't get any confirmation of ticket massage via sms or mail.
I even try to call helpdesk of GSRTC but no one is receiving call. Then I try mr Joshi number who is incharge of this online booking problem he talked with me in...
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Respected Sir,

im daily doing updown mehsana modhera bus station to gota .but seing last many days some bus not enter mehsansa modhera bus stand and bus going to bypass stand then im tomuch late reach at my office.This all happend done between 8:30 am to 9:30 am and this Unjha-sarkhej, Palanpur-sarkhej, Harij-sarkhej all bus doing like this, i have already done this complaint to mehsana depo manager and depo incharge, but...
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S
Sihab Mansuri
May 8, 2022
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High rate and food quality very bad

Address:Vadodara bharuch highway

Vadodara to bharuch bus hotel stop at Every hotel food quality is very bad and higher prize than mrp. During the day bus pessanger haven't any other option for take food. Hotel owner strickly obtain the high rate compare to mrp. Bus driver and cunductor says that we are not able to say any statement because gsrtc has given the permission for this hotel stop. So it is my humble request. Plz remove the contract of all hotel and give any other...
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M
Mehta H
May 8, 2022
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Not giving proper enquiry

First thing no counter staff is serious for passengers all passengers are facing problems in finding bus and on enquiry counter staff is not giving proper information they don't no the status of buses and also not behaving properly with passengers there behaviour is very rude with all even with women's also government buses are there for helping passengers but there system management is very poor if you can't solve this problem than what...
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D
DK Zala
May 8, 2022
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Local bus not stop on stand

Address:Rajpur, ahmedabad to mehsana highway

Bus stop before its location and go away within seconds insted of stop on bus stand that is very shamefull goverment...
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Prem Jamtani
May 8, 2022
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Bus Has Not Stopped Her Point

Address:80' Hariom Society, Kantheriya Road

Aaje Petlad-Deesa Bus Nandasan Aavi Nathi Driver Bus Ne Overbridge Thi Laigaya Chhe Ne Ame Niche Waight Karta Rahya......
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059-Akhil Nasit
May 8, 2022
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Complaining about money transaction

Address:B-96 , Kavita row house, sarthana jakatnaka, surat

During booking amount is debited from my bank account Rs.290 but bus ticket did not generated....
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