Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 16, 2024
Complaints 4391
Resolved
186
Unresolved
4205
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yugmabharatiya
from Ahmedabad, Gujarat
May 24, 2022
Report
Copy

Ticket not booked but payment deducted

Tried booking from adipur to ahmedabad, 3 times the money got deducted but no ticket was created. Please help me out in getting refund of the same.
1st transaction: OB. Ref. : GS20897634 amt: 529 transaction date 22-5-22
2nd transaction : OB. Ref: GS20900153 amt: 529 transaction date 23-5-22
3rd transaction : OB. Ref: GS20900205 amt: 529 Transaction date: 23-5-22...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MahendraSIngh Juni
May 23, 2022
Report
Copy

GSRT not Respond again complain

I was comlain about bur not stop on pickup on Date : Tue, May 10 2022 1:47pm

but still not get any response from GSRTC side

This my complaint numberis 887973.
You can view this complaint's progress online here: http://93.104.211.157/helpdesk3/view.php?e=[protected]@gmail.com&t=887973....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhruva@123
May 23, 2022
Report
Copy

Lagage To pay Extra Money

Address:Ankleshware

I have booked Khambhat to Surat GSRTC BUS Two Ticket then I have Lagage on 30 kg. But Conductor has extra Money to pay on My Lagage.
So please solve my problems....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vatsal1
from Bhachau, Gujarat
May 23, 2022
Report
Copy

The grand madhav hotel

The hotel owner's was very bed and misbehaving with gsrtc customers and food quality was very bed and chip...
So i kindly humble request to that the pass or tender of this hotel cancled with immediate effect...
When gsrtc customers eat that food and gone to the hospital who was responsible for that????...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mitul Dholakia
May 23, 2022
Report
Copy

Bus time me nahi pachti

Address:Ambaji thi rqjpipla

Aaj ambaji thi 7.30 kalake qmbaji rajpipla bus upditi 1 kalqke 35 km ni 3vrej api
Gitamandir pochavano time 11.30 no hato atiyare 1.54 tjay che ne haji chiloda pan nthi aviyu ane vache pesennar 35 jeva ubha rakhiya che ane draevar ne rastani pan mhabar nthi
To vinanti che ke kya pan ni bus hoy time thi 10 thi 15 minit modi chale pane aa bus 1.30 kalak modi poche che ahmedabad to aa complen svikari yogya pagla lesoji...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayurdhvajsinh Zala Sauka
May 22, 2022
Report
Copy

My last journey trip was too much bad

Address:At - sauka taluka - limbdi
Website:Consumercomplaints.in

Bus no.GJ-18-Z-3125
pnr no PNR:G52708393
my seat no was no.

seat recliner not working and found damage also.
cause my seat not proper movement and due to this my back getting pain .
its created difficulty in whole journey.
gsrtc need to be improved this type of basic facilities.
bus was too much late almost 50 minutes late from actual timings at my pick up point.
driver and his...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nik789999
from Ahmedabad, Gujarat
May 21, 2022
Report
Copy

Consumer law break

Name: Nikunj Gondaliya
Ticket details: ahmedabad krishnanagar stand to sarangpur botad
Date of journey: 20 may 2022
Time of departure: 05:30 hr
Bus leave the stand without taking me although I reached at exact time at stand and also the bus conductor did not informed me via call that I had not got the bus so that I could get the bus within nearby station,
I did not got the trip details(including bus info)message,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parth R Chudasama
from Ahmedabad, Gujarat
May 21, 2022
Report
Copy

Buses doesn't stop on the bus stop

I used to travel from Ahmedabad to Patan0p. Adalaj is the main centre for North Gujarat. So I used to take bus from Adalaj so I have taken the passenger pass from Adalaj. But the Buses like Ahmedabad-Radhanpur, krushnanagar-Bhabhar, Ranip-Patan, Sanand-Unjha doesn't stop their buses at Adalaj and used to say it is full and over and above it's capacity and drive the bus faster near the bus stop as no passenger could chase. If they are right...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel678
from Ahmedabad, Gujarat
May 20, 2022
Report
Copy

Himatnagar to gota bus services

In the evening there are 2 buses from himatnagar to gandhinagar. One is himatnagar-bavla and other is khedbhrma- bopal. The timing of d buses are same. And both the drivers will intentinolly drive slow to reach late to gandhinagar depot. There will be huge crowd at gandhinagar depot as there is no other bus service available from gandhinagar to gota. The first bus arriving early will have to deal with this crowd. So intentionally both will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akkin
May 20, 2022
Report
Copy

Conductor makes their own rules

Address:Rajkot to diu bus Morning 6.00 am

Dear GSRTC,
this is really pathetic to get traveled with wrong person is taking care of the passengers with rude behaviour and non following the rules . As I am in a bus GJ 07 - YZ6534 AC dated 20/05/2022 today as ticket attached from Rajkot to Veraval where the conductor is not a good person as he is not checking ticket passenger to passenger instead of this he took names from gate and I requested him for 1 of my couleeg is coming...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akkin
May 20, 2022
Report
Copy

Misbehavior of conductor

Dear GSRTC,
this is really pathetic to get traveled with wrong person is taking care of the passengers with rude behaviour and non following the rules . As I am in a bus GJ 07 - YZ6534 AC dated 20/05/2022 today as ticket attached from Rajkot to Veraval where the conductor is not a good person as he is not checking ticket passenger to passenger instead of this he took names from gate taking attendance and not giving ticket to whom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakruti godhani
May 19, 2022
May 19, 2022
This thread was updated on May 19, 2022
Report
Copy

Regarding misbehave and carelessness of bus driver and conductor with peas angers

Address:Charedi, Gandhinagar (pethapur chokri)

The conductor and the bus driver of perticular bus is misbehaving with us from past few days and today the driver did not stop on the destination even after reaching and due to bad driving I fell off from the running bus and got injured...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
Vitragshah
from Viramgam, Gujarat
May 18, 2022
Report
Copy

Online bus tracking system

Dear sir, I am booked a ticket in Fatepur-anjarbbus for travelling from hansalpurX to adipur on 18/05/2022.

I have trying a lots of time to track bus and find their location but gsrtc application did not working properly and also I am not getting any Message from gsrtc about bus number or bus Conductor mobile number. I have trying to call on helpline number more than 10times but each and every time it shows a busy line. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohil Ajmeri
May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Khambhat depot manager

Address:[email protected]

We're facing so many issue due to the conductor less Khambhat - Ahmedabad bus which is depart at 6:45 am early in mrng and same bus is depart at 08:00 in evening from Ahmedabad to Khambhat

3 to 4 months before this schedule was running perfectly when it had conductor. Now, since that, we don't know how and why that schedule was changed and running without conductor. Neither this bus regularly came in morning nor in evening....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Ravivelani123
from BHAVNAGAR, Gujarat
May 17, 2022
Report
Copy

Tickit not confirmed but amount debited

Address:Bhavnagar

05/05/2022 transaction failed Rs.122 amount not refunded till date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamrawala
May 17, 2022
Report
Copy

Online booking refund of failed transactions

I have booked TICKET on dated[protected] from baroda to bharuch with pnr no. GS20565214 my amont was deducted but transection failed.my amont is not refunded till date.very poor service by gsrtc this happened thrice with me...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Surat central bus stand

Now as corrent diversion given to all busses coming from surat towards ahmadabad. surat central bus stand has been selected navjeevan charrasta as bus stop between surat and kamrej..but not a single bus stops at the navjeevan charrasta.there are so many passengers who are doing daily Up down are facing difficulty to get the bus. All bus drivers are not following their rules to stop the bus as busses are going empty. But they don't care even....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paresh A Parmar
May 16, 2022
May 18, 2022
This thread was updated on May 18, 2022
Report
Copy

Repid go Application No bus tracking in

Address:Sihor, dist bhavnagar

#Bhavnagar to Amreli local metrolick ...

#Bhavnagar to Gadhada local (nagraaj)

Why is this facility closed even though the government pays millions of rupees for this facility...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Ketan Khara
May 16, 2022
Report
Copy

Gj 18 z 3409 driver name devdas bhai

Dearka somnath Dwarka (MLS) Today DT.16/5/2021 morning 6:00 o'clock I am traveling from porbandar to dwarka here in this bus there is no conductor so conductor seat was empty so I am seated on it but driver told me to leave seat for his neighbor and driver is very offended to every passengers so is there any rule in GRSTC that in MLS bus we cannot seat on conductor seat and for drivers neighbor we have to leave that seat plz do needful thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vratraj joshi
from Bardoli, Gujarat
May 15, 2022
Report
Copy

Rough driving and rude behaviour

12/05/2022, 14.45 pm volvo from nehrunagar to surat, driver is very rude and driving very rough, driving threatening to life...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy