Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir/ma'am,

We have noticed that the night shift enquiry window person is observed sleeping by switching off all the lights of his cabin on 29.April.2022 at 4 am...

The Indian Government and Goverment employees are working hard, but few of such ruing the fame of Indian govt service...

Pls take necessary action...

Respected Sir
I'm Hardik Rathod Traveling From this GSRTV Volvo Bus
DOJ:28/04/2022, Pickup Point:AHMEDABAD NEHRUNAGAR, Time:18:00, Crew No:[protected],
GJ-18-AZ-9421
I want to draw your kind attention of the bus service with GSRTC Volvo.The passengers face hardships since the buses are never punctually.At the time of ticket booking shows 2 hour estimate time but it's take more than 2 hour. It's Just monopoly of make people fool and getting more money.One more thing bus driver's behavior very rude while request for washroom. We're paying for time and service but we not getting it form GSRTC Volvo.
So Please Look in to this and Improve this Facility.

I have booking for ahmedabad ranip to surat central bus station for 8:35 am ( mahesana - surat ) i m stay ahmedabad ranip platform num 16 to 20 for bus waiting at 8:00 am to 9:15 am... I m many more time asking for bus inquiry at ranip inquiry bus but he tell me this bus is late and last time he tell me bus is going but i m still present at platform till 9:15 am.. So i got so much trouble and i lost my job transfer bcz of gsrtc worst service.. I want complaint against this bus conductor...

Bus driver bus ko income tax par station par rokne ki bajay bridge ke upar se le jata hai or bridge ke ak shor par hi utar deta ha. Bus no. Z-6091 Vadnagar.

Date:- 27.04.2022

Respected sir,

I am Amar Suthar from valsad traveling to sarangpur kashtbhanjan hanuman temple here I want to inform you your bus conductor jayesh and driver is not telling his name are not serious about passengers facilities. The seats are very dirty even they were talk like they don't care about passengers seating on their paid seat or not.

Behaving like the property is their own. Even some ladies wants to go to washroom and they said the bus will stop after 1 and half hour after that they are stopping bus for them self for washroom anywhere.

Seriously the worst experience of your gsrtc bus service. Required improvement and manners with passengers also the driving manners while passengers slipping they paid for the services.

Hope you will take action against it or I will go for the another higher level for the solution.

Awaiting for your reply.

Thanx & Regards,
Amar Suthar
[protected]

Hello sir,

My name is Shan chaudhary, I'm working person I have to travel my home to office (50 km) every day. And it's total cost me of 120 rupees. It half of my salary / day. I have travel in private transport.

Please add bus at Thaltej to gandhinagar

Time 6:30 to 7:00 pm

Thank you regards

- Shan

On 26 april morning it was 7:43 am and adajan hazira bus departure time is 7:45 am.Security stop me to enter in yard and said to stop at gate.I stood there and at 7:50 am bus paas before me, I show my hand to stop but he ignore me and passed away.Goverment rule is up hand and sit in bus but this employees ignore because of they don't have interest in loss or profit of government sectors, they only interested in pass time of duty.I don't know bus no or Driver name.pls take strict action.As many people loss their time and government loss their revenue due to this type of lazy employees.

Start Surat to Nathdwara sleeper Bus 5pm from Surat EVERYDAY.Which will reach NATHDWARA at 5am.So we can go for Morning Darshan.Start NATHDWARA TO SURAT BUS 8PM from Nathdwara, So we can visit in a day.ALL PRIVATE BUSES have Scheduled like this.I[censored] got full support, u may start second bus also.All private buses are full working on this Schedule.Please do necessary as early as possible.And publish this local newspapers Also.This change will earn u tremendous income also.PLEASE PLEASE PLEASE THANKS
JAY SHREE KRISHNA

I took a ticket from Amreli to Jamnagar on Friday 22/04/2022, Mahuva Jamnagar bus number GJ-18-Z-4987 and started the journey but took me in 5 minutes despite having a 10 minute stop at Rajkot Madhapar intersection. Without the bus departing, I have to reach home on time but due to the serious negligence of the bus driver I had to wait for hours on the road at night time, I request you to take strict action against them so that no passengers face such serious problem in future.

There is so much passenger traffic during peak hour 6:00 Pm to 8:00 pm from vadodara-kirtistambh to padra-Jambusar route but there is no regular bus operated by padra depo.There so many people going coming to vadodara for there job and study purpose.bbut padra depo management not arrange any bus during this time period.so i request to resolve this problem.I hope my request will get some solution.

Chhotaudepur's local bus Kelanpur station is never stopped.

Dear sir we have journey on 21/04/22 from bagsara to nadiad bus root desarda to basvada santrampur depo bus.

Sir we request him so many times but he can't hear and every time bus not brake near breaker and ruff road.after some time he angry and fire to us and told us bus is old why you journey this bus why not choos new bus.

Sir bus old or new it's not our problem but drive is in your hand and please ask to your bus driver give proper answer to passages.

Regards
Pinal Patel
[protected]

Hello,
I have travelled from navsari to surat, but ticket conductor have me ticket from Kharel to surat, when i talked to her, she was some what rude in reply, same incident alsa happened with two other passengers who was traveling from navsari to sachin, but ticket was given to them was Kharel to sachin.
Here i am send my ticket with bus details too with this..plz do surveillance and resolve this mistchief...

Since half n hour no buses are stopp at stand khatraj, mehamdabad. It is unbelievable that buses are not stopping the main stand and public are faces issues and standing over here since an hour. Very irresponsible authority.

On the day of 19th April i booked an bus from Anand to Surat whose arrival time at anand bus stop was 1:15Pm or 13:15 but the bus didn't even arrived till 2:30pm due to this i had to take a private vehicle which costed me more and even wasted more than an hour waiting at bus stop!.
My booking details are as follows
*GSRTC m-Ticket*ANAND to SURAT CENTRAL BUS STANDName:vishwarajsinh gohilTripCode:1215KHDNVSEXP51PNRNO/OB:G51067970, GS19862545 DOJ:[protected], :13:15:00, EXPRESSSeatNo: 24BoardingPt:ANAND NEWTxn Pass:pMsHMBbz Carry ID during jrny. T&C apply.

I am hoping for an refund as i didn't traveled and faced lot of inconvenience!

Namaskar sir/mam

I sanjaybhai Nareshbhai Rathwa lost my documents file on the date of 21st march 2022 in route between Chhotaudepur to vadodara.. That file contain all my original documents.. The colour of file is black.. So please do further process as possible as..

Yours faithful
Sanjaybhai Nareshbhai Rathwa

My online payment deducted and transaction failed still not refunded this is to inform that i have booked ticket online on gsrtc website.

Reference Number
GS19829451

For last 3 weeks Bus ticket booked for GURJARNGRI, but everytime bus in service was Express type.

After giving Bus fare rupees of Gurjarngri, passenger has to sit in Express type bus.

Bus service start from
Ahmedabad to Mandvi.
Bus departure time from Ahmedabad
at 5 a.m.

Wrong Amount of Rupees fare taken by GSRTC By giving false commitment of BUS TYPE CATEGORY.

Team,

My name is Viral and I am resident of Lunawada Mahisagar District. Whenever I need to travel from Lunawada to Ahmedabad on Sunday, I need to wait for atleast 1 hour for getting a seat in bus because till then 4 or 5 buses was completely packed and due to that we have only 2 options either we have to stand in the queue for 3 hours to reach ahmedabad or else we have to wait for atleast 1 and half hour in waiting for another bus to arrive.

Please do needful on this. I don't know the person who will check this message will take a action on this seriously or not but it's the waste of time for passenger and the delay as well.

Some people are from our side are not so educated or don't know the way for how to complain so I am taking initiative on behalf of all these. Please take some serious action on this and help us ASAP.

Thanks
Viral Bhatt

I complaint against Gsrtc service. I have booked ticket and want to reschedule but last 12hrs trying to reschedule my journey by website and app but failure because of bot website and app not working. I am also call to customer care but no one recieved call. I really frustated of GSRTC SERVICES.
MY PNR no. :G50919846