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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 16, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 44

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P
Punam Sargara
Apr 12, 2022
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Misbehave with senior citizens and ladies

Address:Anand

Bus number GJ 18 Z5170
10/04/2022
Ahmedabad to Anand
Taken time was 7:30 from Ahmedabad and 10:13 PM at Anand bus stand
Driver was not able to see the way and very rude and misbehaving with every single passangers
His vision was not clear he's physical condition is not good for driving bus he was mantally frustrated guy
Misbehaving with senior citizens and ladies too. One lady was fall down and...
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K
KiranPanchal
from Ahmedabad, Gujarat
Apr 12, 2022
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Refund Issue for Cancel Bus

I have Plan Journey on 16th Sept 2021 but as some reason Bus was cancelled and bus is not coming on that day . I have complained multiple times but still I wait for my refund.

PNR No - G43436894
Anand To Modasa...
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R
Rollein
from Dwarka, Gujarat
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Over speeding

Address:Devbhumi dwarka, T.V. station ridhi sidhi society
Website:Customer complaint

I talking about to driver root Ahmedabad to dwarka bus driver is very tuff he drives overspeeding the bus so please do action...
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M
Mehul7568
from anand,gujrat, Kerala
Apr 11, 2022
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Forgot luggage in the bus

Address:Gujrat

I was traveling from godhra to ahmedabad
bus was going to ahmedabad
tickit detail are given below

dakor depot
no:247880
11/04/22
13:50:33
ordinary exp51

i have forgot my luggage at godhra .luggage contains black bag.
if you found it please return it to me.

regards,
thank you...
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મારુ ચોટીલા Highway થી ticket booked હોવા છતા બસ chotila Highway પરના bus stand પર ઉભી જ ન રહી, &bus was also late about 30 minutes, The bus's arrival time is actually 3:15 am but that bus arrived at 3:45am but didn't stopped

About bus details
GJ-18-Z-7354
Jamnagar to Ahemdabad...
+1 photos
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Address:Ahemdabad bus station (Gita mandir)

Respected sir

Taday l have visited gitamadir bus station (ahemdabad), I have a seen many people tribaled because of one person sited in washroom and take 5 rupees for use mutradi(washroom)
I also pay 5 rupees for mutradi use
Please accept my apologies and remove this charge

Your faithfully
V.H.padaliya...
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G
Gaurav Singh Thakur
Apr 9, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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About Bus pass

Address:312/13, Lal Bahadur Shastri Road, Satyanarayan Nagar, Amraiwadi

Hello Sir,
I am traveling from bapunagar to chaledi gandhinagar . So, i want to make my student bus pass but when i asked officer at bapunagar depot he didn't give me satisfied idea . So, please tell me that from where I can make my new pass .
Reply me as soon as possible ....
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D
Daksh2211
from Ahmedabad, Gujarat
Apr 7, 2022
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I complaining about my booked tickets and refund money

Address:Gujrat

As i book 2 tickets for Ahmedabad to rajkot on 04/04/2022 23:30 pm monday
Place-Ahmedabad paldi bus station
We reached at the stop at 11:10 and waiting for our bus but bus was not reached at time over their
Than also we wait for the bus till 12:45 over the same place at paldi bus stop but the bus was nit reached and we come back home
Second day i buy new tickets and ride for Ahmedabad to rajkot

So...
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Address:Rajpipla narmda

Prior to the lockdown, 50 per cent of the routes that used to run regularly from Rajpipla to Baroda are now closed which is not running despite good revenue on the route. Which is our demand for resumption...
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G
ghasura asif
Apr 6, 2022
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Bus late...so late

There are the last bus for going to the desa the bus time is 9:45 but still 10:30 the bus is not coming bus is from Narayan sarovar to deesa... All the passengers are very tired and still waiting the bus... There are no response from bus depot also... So please look at in this matter...why The bus is so late......
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V
Vijay_dwk
from DWARKA, Gujarat
Apr 6, 2022
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Drivers not stop bus

Address:OFFICE NO 10TH, 2ND FLOOR, SHRI KRISHNA SHOPPING CENTRE, M.G. ROAD

GJ 18 Z 5133 Driver Batch No. 1354 Bus from Dwarka to Bhavnagar Time 6 to 40 in the morning to run the bus as per the discretion not to stop the bus despite being a passenger
Vijay M vitalani advocate dwarka mo no[protected]...
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P
Parmar Gaurang
Apr 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change the time of bus from kapadwanj to botad

Address:Kathlal

First of all I would like to thank you for starting a new bus from kapadwanj to botad. But sir I request to you change the time of this bus because passengers cannot reach at sarangpur on time because this bus reach at sarangpur at 1:30 and that time the temple is closed and passengers can not spend more time at sarangpur and secondary if you do this bus time from kapadwanj at 7:30 and return at botad at 2 pm this time is very sufficient...
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02 Anand Christi HMP
Apr 5, 2022
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Not stopping bus at bus stand of Ashipura, D - Anand, T Umreth.

Address:Ashipura, T-Umreth D-Anand Pin code:- 388205 Gujarat

This is to inform you that, i am a regular student and i have to travel everyday through bus. I live in village named Ashipura, T-Umreth D-Anand Pin :- 388205.
I kindly request you to order bus conductors to stop bus at Ashipura bus station. I have already complained about this to Bus Depot but they are not paying any attention. This should be considered as a request as well as a warning. If this shall continue, consequences would...
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S
skkrnair
from Gandhinagar, Gujarat
Apr 4, 2022
May 1, 2022
This thread was updated on May 1, 2022
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Neglegency and misbehave of conductor

Sir/Ma'am
Withdue respect and humble submission, I want to state a few words for your kind attention and needful action pse
Iam serving in Border security forces, recently posted in Gandhi nagar
Today I a first time experience in gujarati government bus from Gandhi nagar to Ahmedabad railway station.ticketno 169483.I was became a victim of misbehave and harassment of lady conductor in that Bus early told her To stop...
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J
Jayanantbhatt
from Sihor, Gujarat
Apr 3, 2022
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Air conditioning failure

GSRTC: PNR:G50367346, DOJ:03/04/2022, Pickup Point:SHIHOR, Time:14:45, Crew No:[protected], GJ-07-YZ-8447.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G50367346

This is Jay, currently travelling by the mentioned service, the bus is facing Machine failure in the AC, kindly provide substitute at the next stop which is Vallabhipur or Dhandhuka, else provide full refund to all the passenger for the inconvenience...
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A
from Mehsana, Gujarat
Apr 3, 2022
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Delay in bus service mehsana to Ahmedabad

This happened with me twice, GSRTC A/C bus scheduled at 5:05 PM from mehsana and drops at Ahmedabad at 6:30PM.
But that's not the case, on 1 April 2022, i had online booking i had a train to catch from Ahmedabad at 8:25. As per bus schedule i should reach at Ahmedabad in well advance but bus arrived very late at mehsana depot, at 5 PM i asked depot help desk counter, they said the bus which should depart at 4:05PM was just left and...
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P
Prakashal
Apr 1, 2022
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Latrine contractor staff

Hi
Sir me dauly surat to navsari updown karta hu
But surat bus stop pe men ke 5 rs for urin and washroom ke 10 rs lata he
Ap pls isko kam karva do board pe to urin ka 0 he aur washroom ka 5 likha ha bolta ha to gali data he
Apna action nahi liya to ma video banavuga aur socieal media pe viral kardubga ya aga compliant karuga...
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H
Hiren Parekh89
from Ahmedabad, Gujarat
Apr 1, 2022
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Bus not coming in bridge down from ahmedabad to gandhinagar SG Highway

As SG highway over bridge are done local route are going from bridge not coming down to Village like uvarsad, sargasan etc.. and passenger are waiting for it...
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C
Chirag Chauhan 555
Mar 30, 2022
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Conductor misbehave & asked for physical ticket copy

Dear

Given below ticket has been booked online

Passenger travelled having normal phone & showing text message to the conductor

Conductor saying that physical copy required text message not valid & he has not allowed travelling

Is this right?????

Or kindly share the circular that printout needed with traveller

Bus detail are as under

GSRTC:...
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Address:Vadodara

I want to complain against misbehaviour of gsrtc bus conductor . Bus number GJ18 Z 6417 . The conductor was very irresponsible towards his duties . Firstly when he didn't tell which seats were reserved . When i asked him he told No that seat is not reserved . Then later when the customer came and told him that this seat is reserved he forcefully told me to get up from the seat . His tone was very rough and rude . He is seeing I'm having plaster...
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