Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 4389
Resolved
186
Unresolved
4203
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dharti26
from VADODARA, Gujarat
Feb 21, 2022
Report
Copy

Bus very late

I booked my bus for baroda to nehrunagar on 21/2/22 . The bus was from surat .Gsrtc: pnr:g48896855, doj:21/02/2022, pickup point:baroda central bus station, time:08:15, crew no:[protected], gj-18-az-9295.

The bus was at 8.15am. But it didnot came till 8.50 am . I dont know at what time it came. Neither the booking dept gave proper response. I was provided with toll free no. But the lines were busy. No one answered me for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Visnager
Website:Consumercomplaints.in

I am Student i was going collage and am in bus himmatnagar to tharad GJ 18 z 5103 date feb 21 and conductor miss behave with me he's using abusive words for me.. he is using insulting words with everyone......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aasif Ghanchi
Feb 21, 2022
Report
Copy

Driver seen the passengers but Not stopping bus at patdi

Address:Patdi

Bus number GJ 18 Z 7832(somnath)

Driver not stopping bus at patdi he has seen the passengers but not stop.

He wear sun glass and driving.

Please take strict action against him and know me.

Other wise i file complaint in cosumer forum.i have cctv proof of it.

Yours faithfully

Aasifbhai ghanchi
[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Akshay sosa
from Rajkot, Gujarat
Feb 21, 2022
Report
Copy

Gsrtc late and Conductor use bad words

Address:Rajkot

Jakhu to diu bus 2 hours late bus time in enter rajkot 1:45 AM but not coming in timing, , , Conductor use bad words and also driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jadav PD
from Kodinar, Gujarat
Feb 20, 2022
Report
Copy

Regarding cancelation of bus.

Address:Devli Road Chara Japa

Our journey on date 19/2/2022 from kodinar to adipur via GSRTC volvo sleeper with PNR G48813644 was canceled due to some mechanical problems at outdoor of kodinar near veraval bypass road opposite to Amigose hotel.Conductor shifted me and my accompanied person to other non sleeper bus after approx 1 and half hour.Bus conditions was not at par
It was unhygienic and slow. My journey was totally horrible as We made to shift to two different...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin km
from Dhrol, Gujarat
Feb 20, 2022
Report
Copy

Complaint for time

Address:Botad

Jamnagar to barwala Express bus Jamnagar thi upadva no time 13:45 che ane botad pohchva no time online pramane 19:00 no che pan aa bus 20:00 vage phochade che. 1 kalak late ane ratsa ma stand nathi evi jagya e pan ubhi rakhe che to bus na time no solve karo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajat567
from Surat, Gujarat
Feb 20, 2022
Report
Copy

Condotor abusing and not giving money back

Address:Mumbai , wadala east

Dear team,

I'm traveling to Ankleshwar to Surat, the condotor is abusing and not giving my money back, I have given him 500 but he is saying I will not give and abusing me, he told me that I will not give your money and I will trough out on my bus .
I'm too scared to him,

Pls team help me to provide my money back and take him strictly action,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitish Kumar R
Feb 20, 2022
Report
Copy

Misbehave by BT Bus Conductor.

Dear Sir, this is to inform you that BT Bus conductor doing misbehave while I'm traveling from MODHERA to ADALAJ. He is saying wolger word and getting physical by saying that what type o[censored]nwanted people come here.

Is this is Ok. This mail is doing from bus only, later I will provide the written complain for the same.

Kindly take the necessary action to avoid such things. This kind of things can spoil the department...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T13
Feb 20, 2022
Report
Copy

Overcrowded Bus

Hi,
Please be advised that the bus from bapunagar to ghadera is overcrowded.
There are about 72 passenger in bus with 32 seating right now.
Previously the buses were bigger but now they have smaller bus and there is no space for people to even stand and some people had to stay back at bus stop because of space issue
There are no reservations made for disabled and pregnant women in the bus.
Can you please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanket dubey
from Halol, Gujarat
Feb 20, 2022
Report
Copy

Misbehave of bus conductor GSRTC bus GJ18 Z 7603

Address:Halol

Sir i was travelled in morning 5:40 on date 20/02/2022 by GSRTC bus number GJ18 Z 7603 from kalol to halol. I request the condusctor to arrange passenger ticket for me but he was misbehaved with me to get the change of the 100 INR to 19 INR, when we request him that right now we dont have the change, he shouted us with words like" if you dont have the change of money then why you guys are travelling in GSRTC bus". We also offer him to deduct...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Address:Dhrol

Bus not stop Dhrol Trikon
This time date 19.02.2022 પેસેન્જર હોવા છતાં બસ ઉભી રાખતા નથી આ બાબતે ઘટતું કરશો..
આ બાબત અમે Press માં પણ આપીશું જયારે બસો ઉભી નથી રહેતી ત્યારે અમારે તકલીફ નો સામનો કરવો પડે છે....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Feb 18, 2022
Report
Copy

Bus not stopped hold haldharvas chokdi

Address:Ahmedabad

Date 18.02.2022
Zalod Ahmedabad
Bus not hold haldharvas chokdi
time 5.20pm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paresh5124
Feb 18, 2022
Report
Copy

Not stop at haldharvas chowkdi

Address:Ahmeda

Date-18/02/2022
Zalod - ahmedabad
Time-17:20
પેસેન્જર હોવા છતાં બસ ઉભી રાખવા માં આવેલ નથી....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Altaf Hussain Attari
from Ahmedabad, Gujarat
Feb 18, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Report
Copy

Refund repeated unresolved complaints

Address:Ahmedabad

Very very very bad service by GSRTC i booked 6tickets worth of 5662/- at 1/2/22 within a day and prior 5 days of bus departure i cancelled all of them due to plan change of departure location raised 6 tickets from site it's been 15 days didn't get my refund they always close and delete my portal tickets and give no reason then why they don't refund

6 complaints numbers are
#817243
#750422
#622969
#537739br...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vinnideep
from Palanpur, Gujarat
Feb 18, 2022
Report
Copy

Hold for meal at hotels

Hello this is vinni belongs to palanpur gujarat
I am a commuter from palanpur to mehsana
I want to submit complaint against inappropriate holds of buses at hotels
There are too many passengers whose time wastes due to bus rest at hotel
I request you please stop this hold between up down cities...i.e palanpur to mehsana, mehsana to palanpur.unjha-palanpur
There is too much time wasting of all passengers......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritesh Chavda
Feb 17, 2022
Report
Copy

To Halt bus at a highway hotel

અમે રાજકોટ થી સુરેન્દ્રનગર તથા પાટડી અપ ડાઉન કરીએ છીએ. સાંજે રીટૅન માં રાધનપુર થી રાજકોટ ની બસ માં આવવાનું થાય છે .
આ બસ સુરેન્દ્રનગર બસ સ્ટેશન માં ૧૫ મીનીટ નો હોલ્ટ કરે...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya_8578
Feb 17, 2022
Report
Copy

Bus was late in arrival from gandhidham to Ahmedabad

I was supposed to catch a flight to jaipur from Ahmedabad.
I booked a bus with PNR no. G48661225
Ticket no TR3G31286475
Bus no GJ 18 Z 1939
It was supposed to arrive Gandhidham at 10:55pm.
I waited till 11.10pm and then I had to avail some other private bus service to go to Ahmedabad to catch my flight on time.
Aditya Singhal
Phone [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rm Chaudhary
Feb 15, 2022
Report
Copy

Conductor varieble exam wants u

Sir I requested conductor so brilliant and many study in gsrtc so give u any department exam want u..etc lc, clerk.junior assistance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kKK_19
from Damnagar, Gujarat
Feb 15, 2022
Report
Copy

Timeless bus,Driver & Conductor

Address:Damnagar

Driver Take too much break to take A Snacks Like Bateka-Bhugala From Nagalpur(Botad)
Buy a Green mirchis from Barvala and Dhandhuka ..Drivers timing is not too much perfect for driving to ahmedabad its take too much Time Less ...Bus :GARIYADHAR TO MANINAGAR
BUS NO:GJ18Z7419
Take a strict action b'coz this happens many times...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prajesh Munjpara
from Amreli, Gujarat
Feb 14, 2022
Report
Copy

Not received refund of Rs. 500

Dear Sir/Ma'am,

I booked my 4 tickets through BHIM UPI on 11/12/2021 of Jamnagar to Amreli. Transection was succesful by bank but not received Ticket from GSRTC. 2 months gone, still not received refund of Rs. 500.

When i complaint to bank they said transection was successful by bank, the problem is in GSRTC.
Please refund my money Rs. 500 as soon as possible.

Thank you.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy