Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Our journey on date 19/2/2022 from kodinar to adipur via GSRTC volvo sleeper with PNR G48813644 was canceled due to some mechanical problems at outdoor of kodinar near veraval bypass road opposite to Amigose hotel.Conductor shifted me and my accompanied person to other non sleeper bus after approx 1 and half hour.Bus conditions was not at par
It was unhygienic and slow. My journey was totally horrible as We made to shift to two different bus during whole journey. So I must get my rest of refund due to irresponsible nature of state transportation authorities.

Jamnagar to barwala Express bus Jamnagar thi upadva no time 13:45 che ane botad pohchva no time online pramane 19:00 no che pan aa bus 20:00 vage phochade che. 1 kalak late ane ratsa ma stand nathi evi jagya e pan ubhi rakhe che to bus na time no solve karo

Dear team,

I'm traveling to Ankleshwar to Surat, the condotor is abusing and not giving my money back, I have given him 500 but he is saying I will not give and abusing me, he told me that I will not give your money and I will trough out on my bus .
I'm too scared to him,

Pls team help me to provide my money back and take him strictly action,

Dear Sir, this is to inform you that BT Bus conductor doing misbehave while I'm traveling from MODHERA to ADALAJ. He is saying wolger word and getting physical by saying that what type o[censored]nwanted people come here.

Is this is Ok. This mail is doing from bus only, later I will provide the written complain for the same.

Kindly take the necessary action to avoid such things. This kind of things can spoil the department name and state name.

Ticket details is as follows:
No. 091375 20/02/22 16:16:44
Ordinary 0508
MODHERA X -- ADALAJ X

Thanks and Regards
Nitish Kumar
[protected]

Hi,
Please be advised that the bus from bapunagar to ghadera is overcrowded.
There are about 72 passenger in bus with 32 seating right now.
Previously the buses were bigger but now they have smaller bus and there is no space for people to even stand and some people had to stay back at bus stop because of space issue
There are no reservations made for disabled and pregnant women in the bus.
Can you please get bigger bus as it was previously so that more people can travel

Sir i was travelled in morning 5:40 on date 20/02/2022 by GSRTC bus number GJ18 Z 7603 from kalol to halol. I request the condusctor to arrange passenger ticket for me but he was misbehaved with me to get the change of the 100 INR to 19 INR, when we request him that right now we dont have the change, he shouted us with words like" if you dont have the change of money then why you guys are travelling in GSRTC bus". We also offer him to deduct the money from any online transaction but he simply refused the same with words like" this is GSRTC bus not a kirana shop where you guys are able to swap the cards or only transaction".

Respected sir if we are wrong please correct us. We need your concent and expected justice in that case.

Bus not stop Dhrol Trikon
This time date 19.02.2022 પેસેન્જર હોવા છતાં બસ ઉભી રાખતા નથી આ બાબતે ઘટતું કરશો..
આ બાબત અમે Press માં પણ આપીશું જયારે બસો ઉભી નથી રહેતી ત્યારે અમારે તકલીફ નો સામનો કરવો પડે છે.
આ બાબત ધ્યાનમાં લેશો એવી આશા સાથે હું અહીં complain કરું છું..!

Jay Hind..!

Jam khambhaliya
to
Mehsana

Gj-18-Z-7442

Date 18.02.2022
Zalod Ahmedabad
Bus not hold haldharvas chokdi
time 5.20pm

Date-18/02/2022
Zalod - ahmedabad
Time-17:20
પેસેન્જર હોવા છતાં બસ ઉભી રાખવા માં આવેલ નથી.

Very very very bad service by GSRTC i booked 6tickets worth of 5662/- at 1/2/22 within a day and prior 5 days of bus departure i cancelled all of them due to plan change of departure location raised 6 tickets from site it's been 15 days didn't get my refund they always close and delete my portal tickets and give no reason then why they don't refund

6 complaints numbers are
#817243
#750422
#622969
#537739
#195165
#482383
At 10/2/22

Hello this is vinni belongs to palanpur gujarat
I am a commuter from palanpur to mehsana
I want to submit complaint against inappropriate holds of buses at hotels
There are too many passengers whose time wastes due to bus rest at hotel
I request you please stop this hold between up down cities...i.e palanpur to mehsana, mehsana to palanpur.unjha-palanpur
There is too much time wasting of all passengers...

અમે રાજકોટ થી સુરેન્દ્રનગર તથા પાટડી અપ ડાઉન કરીએ છીએ. સાંજે રીટૅન માં રાધનપુર થી રાજકોટ ની બસ માં આવવાનું થાય છે .
આ બસ સુરેન્દ્રનગર બસ સ્ટેશન માં ૧૫ મીનીટ નો હોલ્ટ કરે છે. સાંજે ૬ : ૩૦ સુરેન્દ્રનગર થી ઉપડતી આ બસ ૭ : ૩૦ વાગ્યે ચોટીલા થી પહેલા હાઈવે ઉપર ૩૦ મીનીટ નો હોલ્ટ કરે છે. પેસેન્જર ચોટીલા અથવા રાજકોટ ના હોય કોઇ ને જમવા નું હોતું નથી . જેથી કરીને બધાને ખોટો ટાઈમ બગડે છે.

I was supposed to catch a flight to jaipur from Ahmedabad.
I booked a bus with PNR no. G48661225
Ticket no TR3G31286475
Bus no GJ 18 Z 1939
It was supposed to arrive Gandhidham at 10:55pm.
I waited till 11.10pm and then I had to avail some other private bus service to go to Ahmedabad to catch my flight on time.
Aditya Singhal
Phone [protected]

Sir I requested conductor so brilliant and many study in gsrtc so give u any department exam want u..etc lc, clerk.junior assistance

Driver Take too much break to take A Snacks Like Bateka-Bhugala From Nagalpur(Botad)
Buy a Green mirchis from Barvala and Dhandhuka ..Drivers timing is not too much perfect for driving to ahmedabad its take too much Time Less ...Bus :GARIYADHAR TO MANINAGAR
BUS NO:GJ18Z7419
Take a strict action b'coz this happens many times

Dear Sir/Ma'am,

I booked my 4 tickets through BHIM UPI on 11/12/2021 of Jamnagar to Amreli. Transection was succesful by bank but not received Ticket from GSRTC. 2 months gone, still not received refund of Rs. 500.

When i complaint to bank they said transection was successful by bank, the problem is in GSRTC.
Please refund my money Rs. 500 as soon as possible.

Thank you.

Name : Prajesh Kamleshbhai Munjpara

Bank name : IDBI bank, Amreli branch

Reference number : GS17042678

Gmail id : prajesh.[protected]@gmail.com

Payment debited from bank account and I've not receives ticket or PNR number also.

OB Ref No. GS18314407...

Rout- nadiad to godhara
Bus no -7607
Con bas no.4155
Dri bas no.-12051 pandya
No stop bus in legal bus stops chalali
Date 12.2.2022

The bus did not stop despite the reservation

vala Aniruddhasinh

PNR Number: G48516497
Journey From: MAHUVA
Trip Code: 053OMHVJMNEXP51
Class: GURJARNAGRI
No. of Seats: 2 (13/15)
Password: 4RhVfbN2
13, 15

vala Chhatrapalsinh D

E-Ticket/Reservation Voucher PNR Number: G48419946
Journey From: MAHUVA To Mahuva
Trip Code: 0530MHVJMNEXP51
Class: GURJARNAGRI
No. of Seats: 2 ( 3, 2)
Password: 9T8ER9XS

Complaint On Driver

Bus not stop haldharvas chokdi
This time date 11.02.2022 પેસેન્જર હોવા છતાં બસ ઉભી રાખતા નથી આ બાબતે ઘટતું કરશો

પુનાવડા મોરબી 5.20
સંતરામ અમદાવાદ 5.22