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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 50

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P
paresh5124
Feb 18, 2022
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Address: Ahmeda

Date-18/02/2022
Zalod - ahmedabad
Time-17:20
પેસેન્જર હોવા છતાં બસ ઉભી રાખવા માં આવેલ નથી.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    A
    Altaf Hussain Attari
    from Ahmedabad, Gujarat
    Feb 18, 2022
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    Address: Ahmedabad

    Very very very bad service by GSRTC i booked 6tickets worth of 5662/- at 1/2/22 within a day and prior 5 days of bus departure i cancelled all of them due to plan change of departure location raised 6 tickets from site it's been 15 days didn't get my refund they always close and delete my portal tickets and give no reason then why they don't refund

    6 complaints numbers are
    #817243
    #750422
    #622969
    #537739
    #195165
    #482383
    At 10/2/22
    +8 photos
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Hello
    Complaint :resume the Chhipdi stoppage
    Depo:kheda
    Bus:AHEMDABAD TO DAHOD(express bus)
    Timing:08:15

    complaint against Ahemdabad to dahod(express) bus has removed Chhipdi stoppage without any reason so please resume the stoppage on Chhipdi.

    I will try to connect kheda depo's but he didn't received call so please resume Chhipdi stoppage. We regularly up down and we are have passes on Chhipdi to ahemdabad rout

    Thanks and regards
    Dhvalkumar Dabhi
    Dabhi Dhaval's reply, Feb 24, 2022
    What about my this complain?

    Here no one can give the answer
    Hello
    Complaint no 2
    I am from chhipadi

    Complaint for resume the Chhipdi patiya stoppage ahemdabad to dahod bus,
    Kheda depo's bus

    I all ready did complaint about our stop(Chhipdi patiya) is remove on express bus (ahemdabad to dahod). Still there no one can take actions about that thene what is the meaning of online complaint.

    In night 7:30 pm to 8:40 pm at this not available any bus for Chhipdi rout so I want restart Chhipdi patiya stop ASAP

    If it's not possible thene start the new bus ahemdabad to kathlal rout on 8:00 pm
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      V
      Vinnideep
      from Palanpur, Gujarat
      Feb 18, 2022
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      Hello this is vinni belongs to palanpur gujarat
      I am a commuter from palanpur to mehsana
      I want to submit complaint against inappropriate holds of buses at hotels
      There are too many passengers whose time wastes due to bus rest at hotel
      I request you please stop this hold between up down cities...i.e palanpur to mehsana, mehsana to palanpur.unjha-palanpur
      There is too much time wasting of all passengers...
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        R
        Ritesh Chavda
        Feb 17, 2022
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        અમે રાજકોટ થી સુરેન્દ્રનગર તથા પાટડી અપ ડાઉન કરીએ છીએ. સાંજે રીટૅન માં રાધનપુર થી રાજકોટ ની બસ માં આવવાનું થાય છે .
        આ બસ સુરેન્દ્રનગર બસ સ્ટેશન માં ૧૫ મીનીટ નો હોલ્ટ કરે છે. સાંજે ૬ : ૩૦ સુરેન્દ્રનગર થી ઉપડતી આ બસ ૭ : ૩૦ વાગ્યે ચોટીલા થી પહેલા હાઈવે ઉપર ૩૦ મીનીટ નો હોલ્ટ કરે છે. પેસેન્જર ચોટીલા અથવા રાજકોટ ના હોય કોઇ ને જમવા નું હોતું નથી . જેથી કરીને બધાને ખોટો ટાઈમ બગડે છે.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          A
          Aditya_8578
          Feb 17, 2022
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          I was supposed to catch a flight to jaipur from Ahmedabad.
          I booked a bus with PNR no. G48661225
          Ticket no TR3G31286475
          Bus no GJ 18 Z 1939
          It was supposed to arrive Gandhidham at 10:55pm.
          I waited till 11.10pm and then I had to avail some other private bus service to go to Ahmedabad to catch my flight on time.
          Aditya Singhal
          Phone [protected]
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            R
            Rm Chaudhary
            Feb 15, 2022
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            Sir I requested conductor so brilliant and many study in gsrtc so give u any department exam want u..etc lc, clerk.junior assistance
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              K
              kKK_19
              from Damnagar, Gujarat
              Feb 15, 2022
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              Address: Damnagar

              Driver Take too much break to take A Snacks Like Bateka-Bhugala From Nagalpur(Botad)
              Buy a Green mirchis from Barvala and Dhandhuka ..Drivers timing is not too much perfect for driving to ahmedabad its take too much Time Less ...Bus :GARIYADHAR TO MANINAGAR
              BUS NO:GJ18Z7419
              Take a strict action b'coz this happens many times
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                P
                Prajesh Munjpara
                from Amreli, Gujarat
                Feb 14, 2022
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                Dear Sir/Ma'am,

                I booked my 4 tickets through BHIM UPI on 11/12/2021 of Jamnagar to Amreli. Transection was succesful by bank but not received Ticket from GSRTC. 2 months gone, still not received refund of Rs. 500.

                When i complaint to bank they said transection was successful by bank, the problem is in GSRTC.
                Please refund my money Rs. 500 as soon as possible.

                Thank you.

                Name : Prajesh Kamleshbhai Munjpara

                Bank name : IDBI bank, Amreli branch

                Reference number : GS17042678

                Gmail id : prajesh.[protected]@gmail.com
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  B
                  Bhumit Raithatha
                  Feb 12, 2022
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                  PNR status NULL, payment got deducted

                  Payment debited from bank account and I've not receives ticket or PNR number also.

                  OB Ref No. GS18314407...
                  +1 photos
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                  T
                  Talpada Vikrambhai Dineshbhai Vicky
                  Feb 12, 2022
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                  Address: At po chalali

                  Rout- nadiad to godhara
                  Bus no -7607
                  Con bas no.4155
                  Dri bas no.-12051 pandya
                  No stop bus in legal bus stops chalali
                  Date 12.2.2022
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    V
                    vala Chhatrapalsinh D
                    from Bhavnagar, Gujarat
                    Feb 12, 2022
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                    Address: To-Thorala, Ta-Mahuva, Dist- Bhavanagar
                    Website: [email protected]

                    The bus did not stop despite the reservation

                    vala Aniruddhasinh

                    PNR Number: G48516497
                    Journey From: MAHUVA
                    Trip Code: 053OMHVJMNEXP51
                    Class: GURJARNAGRI
                    No. of Seats: 2 (13/15)
                    Password: 4RhVfbN2
                    13, 15

                    vala Chhatrapalsinh D

                    E-Ticket/Reservation Voucher PNR Number: G48419946
                    Journey From: MAHUVA To Mahuva
                    Trip Code: 0530MHVJMNEXP51
                    Class: GURJARNAGRI
                    No. of Seats: 2 ( 3, 2)
                    Password: 9T8ER9XS

                    Complaint On Driver
                    +2 photos
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Feb 12, 2022
                    Updated by vala Chhatrapalsinh D
                    Please Help Us
                    Feb 12, 2022
                    Updated by vala Chhatrapalsinh D
                    Or Is Driver ne ... Bacche Or ... Ledies Sathe me Hone k Bavajud Bhi Roki nahi ... Or Hamara Reservation bhi tha 4 seats ka
                    Feb 15, 2022
                    Updated by vala Chhatrapalsinh D
                    Can U Support Me Or not?
                    Feb 15, 2022
                    Updated by vala Chhatrapalsinh D
                    Otherwise Wise I submitted My complaint At On Media platform...
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                      V
                      Vishnu Kumar leuva
                      from Ahmedabad, Gujarat
                      Feb 11, 2022
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                      Address: Ahmedabad

                      Bus not stop haldharvas chokdi
                      This time date 11.02.2022 પેસેન્જર હોવા છતાં બસ ઉભી રાખતા નથી આ બાબતે ઘટતું કરશો

                      પુનાવડા મોરબી 5.20
                      સંતરામ અમદાવાદ 5.22
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        D
                        Dhaval Sonagara
                        Feb 11, 2022
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                        Dear sir,

                        I have booked sit in Dwarka to Bhatiya Road on Date 10/02/2022.
                        Money was debited from my account. (Rs.260). But ticket not confirmed yet. I have not received any sms of booking...
                        So please refund my money...

                        Passenger Name - (1) Kanji bhai Sonagara (Age-60)
                        (2) Ratan ben Sonagara (age-32)
                        (3) Neeta ben Sonagara (age-30)
                        (4) Shruti Sonagara (age-8) - Children
                        (5) Purvi Sonagara (age-5) - Children
                        (6) Dhaval Sonagara (age-30)

                        Bus route - Dwarka to Amreli
                        Trip code - 1500DWKAMLGJR47
                        Sit no - 11, 13, 14, 15, 19, 20
                        Transaction Date - 10/02/2022
                        Traveling Date - 11/02/2022
                        GSRTC OB reference number - GS18282584
                        Email id - [protected]@gmail.com
                        Contact no - [protected]
                        Bank account - [protected]
                        Ifsc code - HDFC0000177
                        Accounting holder name - Dhaval Kanji Sonagara

                        Thanks & Regards,
                        Dhaval K Sonagara
                        [protected]
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          R
                          Rudra Dave
                          from Ghumarwin, Himachal Pradesh
                          Feb 10, 2022
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                          Dear Sir/Madam

                          I m tired to write complaints for Nadiad to Dakor Bus at evening after 6.10 pm

                          6.20 Bus not coming regularly

                          And not satisfy with the answer from nadiad depo.

                          They will not arrange the bus from nadiad Depo

                          Can you help or not???

                          Please do the needful asap.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            A
                            AMIT UNJIYA
                            Feb 9, 2022
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                            Ticket refrence no : GS18145491

                            572/- Rs deducted from my account but ticket are not confirmed.
                            Please refund the amount as soon as possible.

                            Email id [protected]@gmail.com
                            Phone number: [protected].
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              R
                              R Vaniya
                              Feb 9, 2022
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                              Address: લાકડિયા - કચ્છ

                              રવેચી - માંડવી બસ મોડી આવવાના કારણે વિદ્યાર્થીઓ, નોકરીયાતો તેમજ અન્ય મુસાફરો સમયસર પહોંચી શકતા નથી. વહેલી સવારે ચિત્રોડ લાકડિયા તેમજ સામખિયાળીથી અન્ય બસ કે બીજી કોઈ સુવિધા ન હોવાથી લોકોને હેરાનગતિ સહન કરવી પડે છે. તો આ બસ સમય પર નિકળે અને સમય પર પહોંચાડે એ બાબતે ઘટતું કરવા વિનંતી.
                              આજે તા. 9/2/2022 સમય- 6.50 am
                              હજુ બસ આવી નથી .
                              GJ 18-Z 4889
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                B
                                Bhavesh a
                                Feb 8, 2022
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                                I have booked ticket from Ahmedabad to Dhrangadhra on 08 February 2022 and timing of bus is 03:00PM. My amount is cut from my bank of baroda account but my ticket is not booked. I try to call gsrtc but no response comes from gsrtc. They only send one message, here it is:- Payment of Rs. 162.00 to GSRTC succeeded. Your transaction id is IUUPIU[protected].

                                My Ref. No is :- GS18215199

                                I request you to solve my problem as soon as possible.
                                +1 photos
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                                  K
                                  Ketankumar Rathva
                                  Feb 7, 2022
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                                  Address: B 73 SHUBHLAXMI SOCIETY

                                  Sir,
                                  I commute from Vadodara to Sachivalay, Gandhinagar daily. The bus for Sachivalay starts from Panigate bus depot and I reach at Sachivalay on time in morning. But at evening the bus departs from Sachivalay at 5.45 p.m. As you may be aware that staff from Sachivalay and other office can leave the office at 6.10 pm. I hereby request you to kindly change the evening time and do the needful to depart the bus at 6.15 pm onwards from sachivalay. So we can avail the evening time journey to Vadodara. And please it is to be noted that this is the only bus which has been started to commute from Sachivalay to Vadodara.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    S
                                    SandeepPankhaniya
                                    Feb 6, 2022
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                                    GSRTC: :06/02/2022, Pickup Point:MEHSANA, Time:18:45, Crew, GJ-18-Z-3106.
                                    The bus starting point is from old bus stand mehesana to ahwa
                                    But this bus didn't came till 7:30 and also it departure time is 6 :45
                                    This much late and not sincere
                                    I was having an important work but due there irregularities I won't be able to reach on time
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      B
                                      Balas Duda
                                      from Delhi, Delhi
                                      Feb 5, 2022
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                                      Address: Una

                                      Respected sir,

                                      On 5th Feb-22 I booked an online ticket having details are as follows
                                      *GSRTC m-Ticket*UNA to BALEJ PBR
                                      Name:Balas Duda
                                      TripCode:1430UNAPBREXP51
                                      PNRNO/OB:G48252287, GS18107847 DOJ:[protected], :14:30:00, EXPRESS
                                      SeatNo: 20
                                      BoardingPt:UNA
                                      Txn Pass:CAyF2qTB

                                      When I reched at the una depot at 2:20 PM and I asked to inquiry officer he said this bus was departured recently at 2:15 PM

                                      Afterward I have booked new ticket for next upcoming bus . Many try to your helpline number but they were didn't hanged up my call
                                      So, I request you to resolve my problem and please brefund my money.

                                      Thanking you
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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