Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Issue with conductor gj18z6129 doj:-04/01/2022 dilipsinh jadeja he says gsrtc is my property and behaviour is so poor he is not allowed me to my luggage in dicky I also agree with luggage payment but he says dicky only use in gsrtc work 30 people arround me and he use bad language my igo will hurt please kindly action......

Dear Team,
I am requesting to you
Kindly start bus at Mansa To Kalo on
6.30 Pm ....

Dear Sir / Madam,

on dated 24.12.21, i was many try to book ticket from jamnagar to savarkundla and this cases two time deduct ticket charges from my account but seat is not confirmed for mention journey. and its Reference no. is GS17265918 & GS1726848.

And finally i visited the Bus Depo and book same seat for mention date and destination.

And regarding this i try to contact customer care on your...

Dear Sir,

I SETH MEET V, a responsible citizen of India having subject pass details below:
Pass No. 219987
Destination: Madhapar to Oslo Road

The pass has been issued from Madhapar to Oslo Road but when I, catch a bus from Adipur Station which is situated between Madhapar to Oslo Road due to bridge construction going on then they inform me that pass is from Oslo road so you are not allowed to start...

Dear Sir,

This is bring to your notice that i m a working women and doing daily up down from Ranip to Radhanpur Chokdi Mehsana through your GSRTC bus.

Most of the buses on the way from Mehsana to ahmedabad, they drop out the passengers outside the bus stop, but the lady conductor of Dhanera Ahmedabad route is very rude in talking and always said that there is no space in bus or that the bus is not gone to Ranip,...

Dear Sir/Madam,

I Satyam Kapadiya regular commuter of our beloved GSRTC service. I have reserved one seat in Dhanera Modasa Bus through our GSRTC app for date 03/01/2022.

But as I am from Kanodar, and I have booked ticket from Palanpur- Himatnagar, but unfortunately I got late today and requested GSRTC bus depo Palanpur via landline and also by previous conductor (as present conductor details I didn't recieve...

Conductor changed the route and bus would be late for 30 minutes to reach at rajkot. Bus route is from Junagadh to krishnanagar. Time was 6:15 to start from junagadh...

There are many people are travelling daily from Ahmedabad to Nadiad (Kheda district) for job, engaged peofession, Students and others local residency.

There has been observed NO BUS AVAILABLE IN THE EVENING FROM NADIAD TO AHMEDABAD. Many passaengers have frequently given written application for the same matter to bus stop controller.

There are no action has been taken till the day. Due to COVID-19 pendamic there...

આદરણીય સાહેબ
મેં તારીખ ૨૦-૧૨-૨૦૨૧ ના રોજ ઓનલાઇન કસ્ટમર કમપલેઈન કરી હતી જે નો આજ તારીખ ૩૧-૧૨-૨૦૨૧ સુધી કોઈ પણ પ્રકારનો પ્રેતીસાદ મળ્યો નથી મારા અરજી નંબર [ID: 3075531] છે....

Hello sir/medam i am locomotor disability person, i have divyang bus pass . I book online ticket for ahmedabad to morbi road but all times failed ... All process done then error come... Can you explain why that happen all times ??? we mention screenshot check it....

Respected Sir,

on dated 09/12/21 i was booking my ticket through mobile application but at last my amount was deducted but conformation page was not open due to your server error and also not received booking conformation text message. my Reference no was GS16988992. please check attached my screenshot and help me to refund my amount.

Thank you....

I am Hakim sodawala, i have booked an online ticket from morbi to mandvi journey date is 29 December 2021 departure time was 5:20 pm, My PNR no. Is G47122158, I was waiting by 5:00 pm and was continuing waiting till 8:00 pm bt the bus not come and i go home without travelling my journey, and also i have complaining about the worst behave of your gsrtc inquiry person on bus deport.. He is not replying the answers and also not giving any information...

મે. સાહેબ
સવિનય સહ જણાંવવાનુ કે
કેટલા દિવસ થી ભરુચ ભોલાવ એસટી ડેપો કંટોલર બુથ નો ફોન બંધ છે
જે ચાલુ કરવા નમ્ર અરજ છે.
પેસેન્જરોને બસો નો સમય પૂછવા મા તકલીફ પડે છે,...

Conductor not properly answer and bus is very let 10.25 time 12.12not propar location
Zalod to kalavad 29/12/2021...

I was at Gokul nagar, bus stop near Manavadar on 26/12/2021, time : 16.45 for waiting a bus for Junagadh. At a moment a bus Bantwa- Junagadh was passed. I raised my hand, and driver looked at me also yet driver has not taken care to stop the bus. Gokul nagar is already authentic bus stop. however your staff are not interested in business. There after I went by private bus 'Narayan'.
Jitendra Jobanputra, Junagadh...

Irresponsible driving by the driver of bus number GJ-18 z 2159, driver was too overspending, wrong over taking on 2 way road at rainy night today, at the place(Matthal high way)...

Krishnanagar to gariyadhar via lathidad bus late 1 to 1.30 o'clock late after 15 days...

What is the purpose of reservation of common people in the seat of persons with disabilities?

Where do people with disabilities sit after making reservations in advance?...

I have been waiting for 3 hours from Dahod to Surat but all the buses coming from 5 pm to 8.30 am full reservation and maybe all the buses coming will come with full reservation. Please do not make reservations for the disabled in such a time in the crippled seat. The seat should be vacant for the crippled.

Don't know when to get a seat?...

Drivers of bus from Sidhpur to Patan do not stop the bus at Bindu Sarovar pickup point in the evening.
Especially the driver of Ratanpol Patan bus does this every day.
Since there are no buses in the evening, we have to wait a long time and all the drivers do not stop the bus so it is annoying.
Passenger passes do not stay in the majra and do not have to go privately
Please resolve this matter immediately...