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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 52

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D
Deepak Katarmal
Jan 25, 2022
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I was traveling to Gandhidham to Bhuj in Bhuj-Dwarka Volvo sleeper bus. Bus time was 9-21 PM but bus was not arrive so I was go to inquiry table but inquiry table was closed

So my complaint for inquiry table. Who's person duty on that time and what is action you will take on him.

Date of journey is[protected] and time was 9-21PM
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    prince GAMING
    Jan 25, 2022
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    Address: Gujarat,Dist- Banaskantha,Ta- vadagam,chaapi/taj

    Bus vala driver bus ma student pass Nathi chalavata bus intercity Tema driver pan se ane kandakatra pan se American student Ni aa complain se
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      Well wisher BST
      Jan 25, 2022
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      Address: 6MW4+7GR, Gayatri Colony, Bhuj, Gujarat 370001

      Many bus driver don't stop the buses at local bus stops for school and college students servuce/help. Then what is the meant of proposing such scheme for students if the transport company can't afford a bus for student so that they can reach their college at time.
      Also the buses which are scheduled for college purposes that is not coming on time and get at that time where there is no student i.e., at 4 p.m. in the noon
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        G
        GANPAT SINGH RATHORE
        Jan 25, 2022
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        Address: 76, Ambika colony, Tartoli Road

        Travelling Abu road to prantij online ticket booking karvaya tha jo nhi huaa but payment Google pay se cut Gaya Jo [protected]@oksbi se huaa hai . Refund nahin mila
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          D
          Deepak Nayani
          Jan 24, 2022
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          Dated 23 Jan, 2022, I was traveling from Dwarka to Gandhidham, bus departed on his time at 8.00 pm but the driver was very unsafely driving that i though it would be my last journey, usually this bus is reaching Gandhidham at 4.00 am next day, but due that day I was at Gandhidham at 2.30 am, from this you can assume how fast the driver drives the bus. It's a request to the authority that please please whoever is traveling in a Government Bus, he has some faith that it is safe with GSRTC than other private buses, if something wrong is happened the Government is held responsible for this, the people who are traveling in this bus are tourists, employees who have their families, please at least think of them and instruct your bus drivers to drive safely.
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            J
            Jayesh1609
            Jan 23, 2022
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            I am travelling Mundra to Junagadh so I am going to urine but drive prohibited and agree word use
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              S
              Sidz9816
              from Ahmedabad, Gujarat
              Jan 21, 2022
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              Sir/ Madam, I have booked my ticket with following details, but I have not received any ticket conformation by e mail or message but the money is charged from my SBI account. So kindly request to refund me or give me new ticket conformation. Booking date 21.1.2022 Journey date: 22.1.2022 from: Ahmedabad Nehrunagar to: Vadodara central bus station TOTAL TICKET: 1 SEAT NO: 40 AMMOUNT: 218 Rs-/- . SO MY HUMBLE REQUEST TO U SIR/MADAM PLZ REFUND ME OR SEND ME TICKET CONFORMATION AS SOON AS POSSIBLE EMAIL ID:[protected]@gmail.com
              Mobile no - [protected]
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                K
                Kailash@111
                from Jamnagar, Gujarat
                Jan 21, 2022
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                My tikit booking in ahmedabad to jamnagar from 20/01/2022 total 3 sheet no 34/35/36.

                PNR No: G47838752
                Gadi no :GJ18Z-7587

                Your booking drowping time in jamnagar of paytm 12:30pm but your bus not tack to this time in jamnagar also lokdawon so not pic to any riksha this time and very trouble for me and my cousin for your driver very slovely driving and so i reqvest you to kindly remind this driver and conductor for his duty and following depo time.

                The bus reached Jamnagar at 01:20 pm.
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  S
                  Sajid Ghanchi
                  from Radhanpur, Gujarat
                  Jan 21, 2022
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                  Website: Gsrtc.guj.in

                  Aaj Roj Date21/010/2022 Na Roj Maliya Madhav Hotel Na Compound Wall Pase thi Bus Driver Saheb ne Hath Uncho Karto Bus Ubhi Rakhi Tyare Bus Counductor Saheb Bus Ma Besva Mate Manai Kari Ane Kahyu Ke Bus Ma Ghani Sheet Khali Hova Chata Sheet Khali Nathi Aevu Kahyu Je Kharekhar Gsrtc Ne Aarthik Nukshan Kahevay. Jyare Samanya Public ne Muskelio Vartay Je Gambhir Babat Kahevay.
                  Yogya Ukel Lavva Vinanti Saheb Shree.

                  NODH-COVIDE-19 1/2/3 PRICOTION DOSE LIDHEL HATA .

                  SH GHANCHI
                  MO-[protected]
                  CHC HOSPITAL, MALIYAMIYANA.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    K
                    Kishor305
                    Jan 20, 2022
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                    I am in Silvassa to ghodra bus it bus is express but today 20-01-22 bus candector is stopping bus anywar for more money and i can late on my job and loss my harf sarley please change this condectr or refund my money
                    Bus number GJ-18-Z-7203
                    Bus stop this place more than 30 min.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      A
                      amit jidiya
                      Jan 19, 2022
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                      Address: AT SURENDRANAGAR , GUJRAT

                      નલિયા - ભાવનગર
                      જે રાત્રે ઉપડે છે જેમાં સુરેન્દરનગર મા તેનો આવવાનો સમય ૯:૩૫ રાત્રે છે...
                      પરંતુ તે કાયમ ૧૧:૦૦ વાગ્યાની આસપાસ આવે છે...
                      એમ બસ દરેક સ્થળ પર મોડી પહોંચે છે તો આપ શ્રી ને વિનંતી છે કે આ બસ નો સમય ઓનલાઇન સુધારી નાખવામાં આવે જેથી મુસાફરને ખોટું બેસવું નહિ... ( દરેક સ્થળ નો સમય ઓનલાઇન સુધારવો... કારણકે બતાવેલા સમયે બસ નથી પહોંચતી)

                      રૂટ મા ચાલતા કંડકટર જોડે યોગ્ય સંકલન કરી લેવું.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Jan 19, 2022
                      Updated by amit jidiya
                      બસ બધી જગ્યાએ મુસાફરોને લેવા રોકાય એટલે તમે જે ઓનલાઇન સમય બતાવેલા છે તેમાં ફેરફાર કરવા વિનંતી છે...
                      ખાલી નલિયા ભાવનગર રાત્રે આવે એમાં. જ એવું થાય છે એટલે એ બસમાં આવતા રૂટ. ના સમયનો ફેરફાર કરશોજી...
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                        A
                        Aakib Meman
                        Jan 19, 2022
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                        Today its 7:08 PM. I want to file against Ahmedabad Munai named local bus.
                        Around 6:45 ahmedabad se aa rahi bus bich sadak pr stop huwi nd vaha se one passanger pick kiya. Me bhi vaha hi tha. Lekin bus stop nahi tha to bus driver ne fataft bus aage jane di. Me us bus k piche bhaga bcz aage ring road circle stand tha. Jab me stand par pahucha to vaha se conductor ne passangers ko pick kiya and darwaja band kar diya.. wo bola ki jagah nahi hai. Halaki andar jagah thi. I think us bus me 150% passangers thi. Aur bhi 7-8 passangers khade reh sakte the. me bhag kar aaya bus pakadne right stand pr fir bhi na bithaya.. and vaha bich sadak pr passangers bitha rahe hai.and wo b more than 100% capacity. Please do against bus conductor and driver. I file against him.
                        I file against ahmedabad-munai nammed local bus.time 6:45Pm approx..19/01/22.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          N
                          nipa Godiwala
                          Jan 19, 2022
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                          Address: 5, Mahalaxmi society
                          Website: gsrtc

                          હુ સુરત થી કામરેજ અપ ડાઉન કરુ છુ હાલ મા બસ ને ડાયવર્ઝન આપવામા આવેલુ છે તો મુસાફરો ને જાણ કર્યા વિના જ ભાડા મા વધારો કરવામા આવેલો છે કોઇ જાહેર કર્યુ નથી કે ન્યુઝ પેપર મા નથી આવ્યુ. ડાયવર્ઝન અમે તો નથી કર્યુ ગુજરાત સરકારે કે પછી એસ.એમ.સી એ કરેલુ છે અમે હેરાન થઇ એ છીએ અમારો સમય સહારા દરવાજા પર ટ્રફીક ને કારણે વધુ બગડે છે અમારી કોઇ પણ કમ્પલૈન માન્ય રાખવામા નથી આવતી અગાઉ ઘણી કમ્પલૈન કરી છે પણ કોઇ ધ્યાન મા લેવામા આવી નથી
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            S
                            Saif08
                            Jan 18, 2022
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                            Address: 97 b Narnarayan nagar junavas madhapar bhuj

                            I have booked a ticket on 10 February but i haven't got my refund when i cancelled the ticket yet.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              G
                              gautam vala
                              Jan 17, 2022
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                              Address: Jamnagar, Gujarat

                              I complaint for driver and conductors because he is do not stop bus in Mithoi patna. and bus Name Jamnagar way khambhalia to porbandar time :- 4:40 in Mithoi patiya arrive
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                V
                                vj183
                                from Junagadh, Gujarat
                                Jan 17, 2022
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                                I booked ticket from bharuh to keshod from 19 jan 2021 in selvas to somnath bus
                                Ref No : GS17778590
                                my money is debited from account but ticket not conferm yet.
                                i booked from seat 1 and 2 but not conferm yet. please sloved this issue.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Parul Tharesha
                                  Jan 17, 2022
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                                  Address: Rajkot

                                  Rajkot SURENDRANAGAR bus is not stop at bus stop .and conductor behave is not proper .he is not pick passengers of moviya circle .he told that bus can not be stop at that place .while moviya circle is the bus stop on rajkot jamnagar highway .
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    A
                                    Akshansh Ashok Srivastwa
                                    Jan 17, 2022
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                                    Address: Morabhagal, surat

                                    Jab mai Surat bus depo pahucha., tabhi mere Saamne se meri bus subah 6:00am ki Surat gariyadhaar bus depo ke border tak pahuchi aur udhar maine haath deke rokne ki koshish ki... But un logo ne Surat bus depo me nahi roka.. Uske Baad mai complain conductor ko call kiya.. Fir unhone bola, kamrej Aa Jaao, uske Baad ankleshwar Aa Jaao, aur at last palej Aa Jaao, itna torture kiya hai., meri ticket book hai... Maine unhe bola... Tab to vo aur jyada speed me bus drive kiye... Mai unke piche Bhaaga bhi... But vo aur speed increase kar ke chale gaye...

                                    Meri aapse ye request hai... Ki meri ticket ka paisa vapis kiya jaaye..
                                    AUR conductor and driver pe sakt karyavaahi ki jaaye..
                                    Bcoz unke wajah se Sirf mujhe kaafi problems face karni padi...
                                    Mujhe compensation chaiye...
                                    AUR agar aapse jald se jald solve nahi ho paya... Then I will write a mail to surat commissioner Sir.
                                    Your faithfully
                                    Akshansh Shrivastwa
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      R
                                      Riyasad Kadivar
                                      Jan 16, 2022
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                                      Manhandling Passenger

                                      This Driver conductor duo was late to arrive at every station and were badly treating passengers, They stopped at a place for Lunch officially but then left without announcing and made me run after The bus

                                      Details are below

                                      GSRTC: PNR:G47635406
                                      DOJ:16/01/2022
                                      Pickup Point:MORBI
                                      Time:17:15
                                      Crew No: [protected]
                                      GJ-18-Z-4755
                                      Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G47635406...
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                                      aeyjay
                                      from Mumbai, Maharashtra
                                      Jan 15, 2022
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                                      Address: Shiv Shakti Hotel, 2 KMS short of malvan from DHRANGDHRA.

                                      Dear sir
                                      I was traveling from morbi to Vadodara with PNR NO 47628555 on 15/01/22. In MORBI- SURAT route. Bus started from MORBI at 1800 hrs.
                                      GSRTC sleeper bus made a Halt at SHIV SHAKTI HOTEL near Malvan . Halt is approved by GSRTC AUTHORITY.
                                      AS A PASSANGER, WE FOUND THAT MALE/ FEMALE URINAL IS SMELLING BADLY. NO WATER FACILITY IS AVAILABLE FOR PASSANGER TO CLEAN THEIR HAND.
                                      MORE OVER THEIR FOOD ITEMS RATES ARE HIGHER WITH LOW QUANTITY AS WELL AS QUALITY..
                                      AFTER LONG JOURNEY PASSANGER AND DRIVER/ CONDUCTOR ALSOREQUIRED FEEL FRESH AT ENROUTE HOTEL, WHICH IS HAVING GOOD HYGIENIC CONDITION AND FOOD ITEM'S ARE AVAILABLE AT MARKET RATES WITH GOOD QUALITY AND QUANTITY.
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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