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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 52

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K
Kailash@111
from Jamnagar, Gujarat
Jan 21, 2022
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My tikit booking in ahmedabad to jamnagar from 20/01/2022 total 3 sheet no 34/35/36.

PNR No: G47838752
Gadi no :GJ18Z-7587

Your booking drowping time in jamnagar of paytm 12:30pm but your bus not tack to this time in jamnagar also lokdawon so not pic to any riksha this time and very trouble for me and my cousin for your driver very slovely driving and so i reqvest you to kindly remind this driver and conductor for his duty and following depo time.

The bus reached Jamnagar at 01:20 pm.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    S
    Sajid Ghanchi
    from Radhanpur, Gujarat
    Jan 21, 2022
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    Website: Gsrtc.guj.in

    Aaj Roj Date21/010/2022 Na Roj Maliya Madhav Hotel Na Compound Wall Pase thi Bus Driver Saheb ne Hath Uncho Karto Bus Ubhi Rakhi Tyare Bus Counductor Saheb Bus Ma Besva Mate Manai Kari Ane Kahyu Ke Bus Ma Ghani Sheet Khali Hova Chata Sheet Khali Nathi Aevu Kahyu Je Kharekhar Gsrtc Ne Aarthik Nukshan Kahevay. Jyare Samanya Public ne Muskelio Vartay Je Gambhir Babat Kahevay.
    Yogya Ukel Lavva Vinanti Saheb Shree.

    NODH-COVIDE-19 1/2/3 PRICOTION DOSE LIDHEL HATA .

    SH GHANCHI
    MO-[protected]
    CHC HOSPITAL, MALIYAMIYANA.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      K
      Kishor305
      Jan 20, 2022
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      I am in Silvassa to ghodra bus it bus is express but today 20-01-22 bus candector is stopping bus anywar for more money and i can late on my job and loss my harf sarley please change this condectr or refund my money
      Bus number GJ-18-Z-7203
      Bus stop this place more than 30 min.
      +2 photos
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        A
        amit jidiya
        Jan 19, 2022
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        Address: AT SURENDRANAGAR , GUJRAT

        નલિયા - ભાવનગર
        જે રાત્રે ઉપડે છે જેમાં સુરેન્દરનગર મા તેનો આવવાનો સમય ૯:૩૫ રાત્રે છે...
        પરંતુ તે કાયમ ૧૧:૦૦ વાગ્યાની આસપાસ આવે છે...
        એમ બસ દરેક સ્થળ પર મોડી પહોંચે છે તો આપ શ્રી ને વિનંતી છે કે આ બસ નો સમય ઓનલાઇન સુધારી નાખવામાં આવે જેથી મુસાફરને ખોટું બેસવું નહિ... ( દરેક સ્થળ નો સમય ઓનલાઇન સુધારવો... કારણકે બતાવેલા સમયે બસ નથી પહોંચતી)

        રૂટ મા ચાલતા કંડકટર જોડે યોગ્ય સંકલન કરી લેવું.
        +1 photos
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Jan 19, 2022
        Updated by amit jidiya
        બસ બધી જગ્યાએ મુસાફરોને લેવા રોકાય એટલે તમે જે ઓનલાઇન સમય બતાવેલા છે તેમાં ફેરફાર કરવા વિનંતી છે...
        ખાલી નલિયા ભાવનગર રાત્રે આવે એમાં. જ એવું થાય છે એટલે એ બસમાં આવતા રૂટ. ના સમયનો ફેરફાર કરશોજી...
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          A
          Aakib Meman
          Jan 19, 2022
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          Today its 7:08 PM. I want to file against Ahmedabad Munai named local bus.
          Around 6:45 ahmedabad se aa rahi bus bich sadak pr stop huwi nd vaha se one passanger pick kiya. Me bhi vaha hi tha. Lekin bus stop nahi tha to bus driver ne fataft bus aage jane di. Me us bus k piche bhaga bcz aage ring road circle stand tha. Jab me stand par pahucha to vaha se conductor ne passangers ko pick kiya and darwaja band kar diya.. wo bola ki jagah nahi hai. Halaki andar jagah thi. I think us bus me 150% passangers thi. Aur bhi 7-8 passangers khade reh sakte the. me bhag kar aaya bus pakadne right stand pr fir bhi na bithaya.. and vaha bich sadak pr passangers bitha rahe hai.and wo b more than 100% capacity. Please do against bus conductor and driver. I file against him.
          I file against ahmedabad-munai nammed local bus.time 6:45Pm approx..19/01/22.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            N
            nipa Godiwala
            Jan 19, 2022
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            Address: 5, Mahalaxmi society
            Website: gsrtc

            હુ સુરત થી કામરેજ અપ ડાઉન કરુ છુ હાલ મા બસ ને ડાયવર્ઝન આપવામા આવેલુ છે તો મુસાફરો ને જાણ કર્યા વિના જ ભાડા મા વધારો કરવામા આવેલો છે કોઇ જાહેર કર્યુ નથી કે ન્યુઝ પેપર મા નથી આવ્યુ. ડાયવર્ઝન અમે તો નથી કર્યુ ગુજરાત સરકારે કે પછી એસ.એમ.સી એ કરેલુ છે અમે હેરાન થઇ એ છીએ અમારો સમય સહારા દરવાજા પર ટ્રફીક ને કારણે વધુ બગડે છે અમારી કોઇ પણ કમ્પલૈન માન્ય રાખવામા નથી આવતી અગાઉ ઘણી કમ્પલૈન કરી છે પણ કોઇ ધ્યાન મા લેવામા આવી નથી
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              S
              Saif08
              Jan 18, 2022
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              Address: 97 b Narnarayan nagar junavas madhapar bhuj

              I have booked a ticket on 10 February but i haven't got my refund when i cancelled the ticket yet.
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                G
                gautam vala
                Jan 17, 2022
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                Address: Jamnagar, Gujarat

                I complaint for driver and conductors because he is do not stop bus in Mithoi patna. and bus Name Jamnagar way khambhalia to porbandar time :- 4:40 in Mithoi patiya arrive
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  V
                  vj183
                  from Junagadh, Gujarat
                  Jan 17, 2022
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                  I booked ticket from bharuh to keshod from 19 jan 2021 in selvas to somnath bus
                  Ref No : GS17778590
                  my money is debited from account but ticket not conferm yet.
                  i booked from seat 1 and 2 but not conferm yet. please sloved this issue.
                  +2 photos
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                    P
                    Parul Tharesha
                    Jan 17, 2022
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                    Address: Rajkot

                    Rajkot SURENDRANAGAR bus is not stop at bus stop .and conductor behave is not proper .he is not pick passengers of moviya circle .he told that bus can not be stop at that place .while moviya circle is the bus stop on rajkot jamnagar highway .
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      A
                      Akshansh Ashok Srivastwa
                      Jan 17, 2022
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                      Address: Morabhagal, surat

                      Jab mai Surat bus depo pahucha., tabhi mere Saamne se meri bus subah 6:00am ki Surat gariyadhaar bus depo ke border tak pahuchi aur udhar maine haath deke rokne ki koshish ki... But un logo ne Surat bus depo me nahi roka.. Uske Baad mai complain conductor ko call kiya.. Fir unhone bola, kamrej Aa Jaao, uske Baad ankleshwar Aa Jaao, aur at last palej Aa Jaao, itna torture kiya hai., meri ticket book hai... Maine unhe bola... Tab to vo aur jyada speed me bus drive kiye... Mai unke piche Bhaaga bhi... But vo aur speed increase kar ke chale gaye...

                      Meri aapse ye request hai... Ki meri ticket ka paisa vapis kiya jaaye..
                      AUR conductor and driver pe sakt karyavaahi ki jaaye..
                      Bcoz unke wajah se Sirf mujhe kaafi problems face karni padi...
                      Mujhe compensation chaiye...
                      AUR agar aapse jald se jald solve nahi ho paya... Then I will write a mail to surat commissioner Sir.
                      Your faithfully
                      Akshansh Shrivastwa
                      +1 photos
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                        R
                        Riyasad Kadivar
                        Jan 16, 2022
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                        Manhandling Passenger

                        This Driver conductor duo was late to arrive at every station and were badly treating passengers, They stopped at a place for Lunch officially but then left without announcing and made me run after The bus

                        Details are below

                        GSRTC: PNR:G47635406
                        DOJ:16/01/2022
                        Pickup Point:MORBI
                        Time:17:15
                        Crew No: [protected]
                        GJ-18-Z-4755
                        Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G47635406...
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                        A
                        aeyjay
                        from Mumbai, Maharashtra
                        Jan 15, 2022
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                        Address: Shiv Shakti Hotel, 2 KMS short of malvan from DHRANGDHRA.

                        Dear sir
                        I was traveling from morbi to Vadodara with PNR NO 47628555 on 15/01/22. In MORBI- SURAT route. Bus started from MORBI at 1800 hrs.
                        GSRTC sleeper bus made a Halt at SHIV SHAKTI HOTEL near Malvan . Halt is approved by GSRTC AUTHORITY.
                        AS A PASSANGER, WE FOUND THAT MALE/ FEMALE URINAL IS SMELLING BADLY. NO WATER FACILITY IS AVAILABLE FOR PASSANGER TO CLEAN THEIR HAND.
                        MORE OVER THEIR FOOD ITEMS RATES ARE HIGHER WITH LOW QUANTITY AS WELL AS QUALITY..
                        AFTER LONG JOURNEY PASSANGER AND DRIVER/ CONDUCTOR ALSOREQUIRED FEEL FRESH AT ENROUTE HOTEL, WHICH IS HAVING GOOD HYGIENIC CONDITION AND FOOD ITEM'S ARE AVAILABLE AT MARKET RATES WITH GOOD QUALITY AND QUANTITY.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          D
                          Deep Dhebar
                          from Ahmedabad, Gujarat
                          Jan 15, 2022
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                          Address: Rajkot

                          A bus stopped at sardhar (rajkot- bhavnagar highway) bus conductor allowed 2 persons and denied rest to get in with reason only 75% allowed. But it was actually full and beyond 2 persons were standing. I argued at morning people are being allowed more than the capacity so why not you are allowing only 1? As I have some medical emergency and cannot wait for another bus to come. But conductor misbehaved and he was not wearing mask as well as many passengers also not wearing mask. But conductor told it's corona time and I can not let you in. I requested a lot but he every time told do whatever you can do. I don't care anybody. I am not listening to my seniors also. You cannot do anything.now get lost . The bus was coming from jasdan and no. Of bus is GJ 18 Z 2677. Conductor's name was jitu bhai. He was not wearing mask and driver also. Plus so many passengers also not wearing mask and bus was full but he was distributing knowledge of govt. Rule. I'm also a govt employee and doing up down but due to medical emergency I had to go. And no buses were being stopped by anyone for last 1 hour
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            M
                            Maitry_shah
                            Jan 15, 2022
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                            Bad behavior and didn't give back full amount

                            I was travelling from ahmedabad to khambhat and I didn't knew that we have to take ticket from driver only and not ticket collector. The driver did very bad behavior for that, i was just calling parents to tell them, but he's like phone hi nai chodte and threatened me regarding tickets.

                            The fare was 81rs so he told me to give him 1re, i said i don't have and i gave them 100rs, he just gave me back 10rs and didn't gave back...
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                            A
                            A.P.Soni
                            Jan 14, 2022
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                            Dear Sir,

                            My complain for the bus Diyodar to Ahmedabad Vai Thara those bus get more tickets charges from us.

                            Normally the busses of this route tickets is 48 rupees for 1 person but those get 71 rupees for person

                            I hope you do something
                            +1 photos
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                              U
                              umeshmaheshwari05
                              from Palanpur, Gujarat
                              Jan 12, 2022
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                              Address: Gujrarat

                              Payment Recived By The GSRTC But Tickit Not Confirmed
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                K
                                Khushi vaghani
                                Jan 11, 2022
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                                After ticket booking I didn't get confirmation mail or text...my payment was cut from my account...even though I had to buy a ticket and I paid again for the same...my order ID is GS17615057..plz reply for this as soon as possible..thank u..
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  H
                                  HenilGandhi
                                  Jan 10, 2022
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                                  Rajkot-Una via Atkot (Time 2:30 from rajkot) didn't stopped in atkot busstand today.
                                  Driver passed the bus very fastly from atkot busstand without stopping even a single minute.
                                  Many passengers want to go on that bus. Not a single passenger can go on that bus.
                                  Also driver's behaviour is very rude.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    N
                                    nishantbsharma
                                    from Morvi, Gujarat
                                    Jan 10, 2022
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                                    Address: Hari Om New anupam Society Behind Bhagyalaxmi Appartment Samakhantea Morvi 2
                                    Website: GSRTC APPLICATION

                                    I had already payed money for the Ahmedabad to morbi and i still don't receive my ticket number and I got mail that I had already payed sucessfull amount of 245 RS via (online payment) AGRPAY with transition I'd IUUPIU[protected] and still I have to buy more tickets worth rupees of 274 offline
                                    +2 photos
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