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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025

Complaints 4417

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187

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Bad 😕 It seems that Gujarat State Road Transport Corporation [GSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 54

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Address: At&post-Kantharia Ta&Dis-Bharuch pin no. 392015

મે. સાહેબ
સવિનય સહ જણાંવવાનુ કે
કેટલા દિવસ થી ભરુચ ભોલાવ એસટી ડેપો કંટોલર બુથ નો ફોન બંધ છે
જે ચાલુ કરવા નમ્ર અરજ છે.
પેસેન્જરોને બસો નો સમય પૂછવા મા તકલીફ પડે છે,
કેટલાક વખત કંટોલર બેઠા હોય છતા ફોન ઉપાડતા નથી. જે અમો પ્રત્યક્ષ જોયુ છે.
કામચોર કર્મચારીઓ એટલુ ફોન નુ ડબલુ બનાવવા બીએસએનએલ પર ફોન કરવા તૈયાર નથી. માટે
ઘટતુ થવા વિનંતિ છે.
આભારસહ
લી. આપના વિશ્વાસુ.
ભરુચ શહેર તેમજ ભરુચ જિલ્લા ગ્રામ્ય પેસેન્જરસ સંઘ વતી..

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Address: Piplod

Conductor not properly answer and bus is very let 10.25 time 12.12not propar location
Zalod to kalavad 29/12/2021

+1 photos

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I was at Gokul nagar, bus stop near Manavadar on 26/12/2021, time : 16.45 for waiting a bus for Junagadh. At a moment a bus Bantwa- Junagadh was passed. I raised my hand, and driver looked at me also yet driver has not taken care to stop the bus. Gokul nagar is already authentic bus stop. however your staff are not interested in business. There after I went by private bus 'Narayan'.
Jitendra Jobanputra, Junagadh

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Address: Bhuj

Irresponsible driving by the driver of bus number GJ-18 z 2159, driver was too overspending, wrong over taking on 2 way road at rainy night today, at the place(Matthal high way)

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Address: Gariyadhar depo

Website: Bus late

Krishnanagar to gariyadhar via lathidad bus late 1 to 1.30 o'clock late after 15 days

+2 photos

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Dec 24, 2021

Updated by GHANSHYAM VALA Late bus complaint

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Address: Dahod

What is the purpose of reservation of common people in the seat of persons with disabilities?

Where do people with disabilities sit after making reservations in advance?

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Address: Dahod bus stand dahod gujarat

I have been waiting for 3 hours from Dahod to Surat but all the buses coming from 5 pm to 8.30 am full reservation and maybe all the buses coming will come with full reservation. Please do not make reservations for the disabled in such a time in the crippled seat. The seat should be vacant for the crippled.

Don't know when to get a seat?

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Drivers of bus from Sidhpur to Patan do not stop the bus at Bindu Sarovar pickup point in the evening.
Especially the driver of Ratanpol Patan bus does this every day.
Since there are no buses in the evening, we have to wait a long time and all the drivers do not stop the bus so it is annoying.
Passenger passes do not stay in the majra and do not have to go privately
Please resolve this matter immediately

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સિધ્ધપુર થી પાટણ ની બસ ના ડ્રાઇવરો સાંજના સમયે બિંદુ સરોવર પીકપ પોઈન્ટ હોવા છતાં બસ ઊભી રાખતા નથી
ખાસ કરીને રતનપોળ પાટણ વાળી બસ ના ડ્રાઇવર રોજ આવું કરે છે.
સાંજના સમયે બસો ના હોવાથી ધણી રાહ જોવી પડે છે અને એમાંય ડ્રાઇવરો બસ ઉભી રાખતા નથી એટલે બવ હેરાન થવું પડે છે
પેસેન્જર પાસ પણ મજરે રહેતો નથી ને ના છૂટકે પ્રાઇવેટ સાધનમાં જવું પડે છે
સત્વરે આ બાબતનું સમાધાન કરી આપવા વિનંતી.

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Have booked a ticket from TALAJA to AHMEDABAD on route MAHIVA-GANDHINGAGAR

i have made payment via UPI

money deducted but ticket is not confirmed..

attachingbank statement for the transactions

+1 photos

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We are a college students there are less local bus, we can't get local buses

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I have booked a ticket from TALAJA to AHMEDABAD on route MAHIVA-GANDHINGAGAR

first booked via mobile then money deducted and ticket not confirmed
second time I uses computer but same problem

i have made payment via debit card...

money deducted but ticket is not confirmed..

attachingbank statement for both the transactions

+2 photos

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There is no bus available at time period 5PM to 6PM

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Dear Sir
This is to inform you that gandhinigar city Bus number GJ-18-Y-1717 which was supposed to stop at CH-0 circle did not stopped at that point . And the conductor refused me to provide ticket for the same . He further did bot provide me ticket too and i went to bus depo without ticket . Please look into the matter. I am also providing photo of that conductor .

Thank you
Soyeb

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Address: Rajpipla, Narmada

Hello sir,

The bus rout of Baroda to Rajpipla and Rajpipla to Baroda is very crowded for whole day but bus for this rout is very irregular, some times metrolink ran very regular when it newly started but after some time it has been very irregular even depot cancle some buses instantly. Everyday public got very bothered so i request you to do regular bus for this rout.
And one more request most of young public put their bags and luggages from bus windows for occupy their sit at Rajpipla bus depo if they occupy whole bus's sits from outside, what can old people do. Please do somthing on that also if possible.

Rajpipla
Narmada

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Address: 43/krushna nagar society, Bindusarovar road,siddhpur,patan,384151

This issue from Ahmedabad gsrtc bus port. 5Rupiss charge for urine. Out side also bord for no pay for urine but in side women employ directy charge 5 rupees and also bad languages use.

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Respected sir,
ધાંગધ્રા થી જામનગર રૂટ ની બસ નો ટાઈમ ટેબલ કોઈ પણ કારણ વગર બદલવામા આવેલ છે જે રૂટ નો ટાઈમ પહેલા
૭:૪૫ ધાંગધ્રા ડેપો
૮:૩૦ હ‌ળવદ
૯:૪૫ મોરબી
પહોંચવા નો હતો
અત્યારે આ બસ
૮:૦૦ ધાંગધ્રા
૮:૫૦ હળવદ
૧૦:૩૦ મોરબી
પહોંચે છે આ બસ માં ૨૦ વીધૉથી ૧૦ પેસેન્જર પાસ વાળ કાયમી અપડાઉન કરે છે બસ નો ટાઈમ ટેબલ બદલતા બધા ને મોરબી પહોંચવા માટે લેટ થાય છે.
કોઈ પણ કારણ વગર ધાંગધ્રા ડેપો મેનેજમેન્ટ દ્વારા ટાઇમ ચેન્જ કરવા મા આવેલ છે જે થી બધા લોકોને પહોંચવા માટે લેટ થાય છે તો આ બસ જુના ટાઇમ ટેબલ ઉપર ચલાવવા માટે રીકવેસટ કરીએ છીએ .

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Respected sir,
ધાંગધ્રા થી જામનગર રૂટ ની બસ નો ટાઈમ ટેબલ કોઈ પણ કારણ વગર બદલવામા આવેલ છે જે રૂટ નો ટાઈમ પહેલા
૭:૪૫ ધાંગધ્રા ડેપો
૮:૩૦ હ‌ળવદ
૯:૪૫ મોરબી
પહોંચવા નો હતો
અત્યારે આ બસ
૮:૦૦ ધાંગધ્રા
૮:૫૦ હળવદ
૧૦:૩૦ મોરબી
પહોંચે છે આ બસ માં ૨૦ વીધૉથી ૧૦ પેસેન્જર પાસ વાળ કાયમી અપડાઉન કરે છે બસ નો ટાઈમ ટેબલ બદલતા બધા ને મોરબી પહોંચવા માટે લેટ થાય છે.
કોઈ પણ કારણ વગર ધાંગધ્રા ડેપો મેનેજમેન્ટ દ્વારા ટાઇમ ચેન્જ કરવા મા આવેલ છે જે થી બધા લોકોને પહોંચવા માટે લેટ થાય છે તો આ બસ જુના ટાઇમ ટેબલ ઉપર ચલાવવા માટે રીકવેસટ કરીએ છીએ .

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Respected sir,
ધાંગધ્રા થી જામનગર રૂટ ની બસ નો ટાઈમ ટેબલ કોઈ પણ કારણ વગર બદલવામા આવેલ છે જે રૂટ નો ટાઈમ પહેલા
૭:૪૫ ધાંગધ્રા ડેપો
૮:૩૦ હ‌ળવદ
૯:૪૫ મોરબી
પહોંચવા નો હતો
અત્યારે આ બસ
૮:૦૦ ધાંગધ્રા
૮:૫૦ હળવદ
૧૦:૩૦ મોરબી
પહોંચે છે આ બસ માં ૨૦ વીધૉથી ૧૦ પેસેન્જર પાસ વાળ કાયમી અપડાઉન કરે છે બસ નો ટાઈમ ટેબલ બદલતા બધા ને મોરબી પહોંચવા માટે લેટ થાય છે.
કોઈ પણ કારણ વગર ધાંગધ્રા ડેપો મેનેજમેન્ટ દ્વારા ટાઇમ ચેન્જ કરવા મા આવેલ છે જે થી બધા લોકોને પહોંચવા માટે લેટ થાય છે તો આ બસ જુના ટાઇમ ટેબલ ઉપર ચલાવવા માટે રીકવેસટ કરીએ છીએ .

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Hello,
I'm urvi raval currently working at jamnagar. Recently I've travelled from JAMNAGAR to Ahmedabad and I've booked gurjarnagri but I've to travel in express bus also I've booked window seat and not got one. I've sever problem of nausea during travelling and Ive suffered alot because of it in this traveling.
PNR Number: G46725304
Route No: 10736009
Journey Date: 18/12/2021
Journey From: JAMNAGAR BUSSTAND Journey To: GEETAMANDIR BUS PORT
Trip Code: 2029KBLABDEXP51
Departure Time: 09:55 PM
Class: GURJARNAGRI
Pickup Point: JAMNAGAR
Service From: KHAMBHALIYA

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