Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 4389
Resolved
186
Unresolved
4203
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Dec 17, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Vehicle drive hard

Address:Dhrangdhra bustend

Bus vehicle hard please shlow GJ18Z 3601...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Piyush Rajgor
Dec 16, 2021
Report
Copy

About conductor

ડેપો મેનેજર સાહેબશ્રી,
વિષય:- કંડકટર શ્રી ની વર્તણૂક બાબત
જય ભારત સાથે જણાવવાનું કે તારીખ ૧૬/૧૨/૨૧ ના રોજ વડોદરા ગોધરા એક્ષપ્રેસ બસ માં આવવનું થયુ હતું અને મારે જરોદ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joshi kuntal
Dec 16, 2021
Report
Copy

Passenger pass form is not available at Dabhoi Bus Depot

When I personally visit the reservation office at Dabhoi Bus Depot on 16 Dec 2021 and demand for passenger pass form, counter clerk replied that the form is not available and you can get it only at any zerox shop.

In pertaining to above there might not be any contract between all zerox shop and GSRTC regarding supply of passenger pass form.

Hence, it is my request that form should be available at Dabhoi Bus Depot....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
નમસ્તે સર,

સર હું નાગલપુર કોલેજ માંથી એમ કોમ સેમ 1 નો વિદ્યાર્થી બોલું છું અને મારું નામ શુભ પટેલ છે સર હું છેલ્લાં ગણા સમય થી બસ માં updown કરું છું તો સર અમારી નાગલપુર કોલેજ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Vaniya
Dec 15, 2021
Report
Copy

Irregular time and speed is like auto rickshaw

Address:Dr Ambedkar nagar Dhrangadhra

We are booked a ticket in Ahmedabad To Bhuj bus time 8:35 for to reach befor 13:00 at Dhrangadhra but the bus came at ahmedabad gita mandir busport at 9:10 And depart from there At 9:15 am

On road bus driver drive a bus like auto rickshaw and like a lokal bus we paid a fair of express bus but it is not express from any angle

It is nessary to reach before 13:00 at dhrangadhara to attend duty so we booked a ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneri Gandhi
Dec 15, 2021
Report
Copy

Money got deducted but ticket hasn't been booked

Address:Gurukul

I have booked ticket from Ahmedabad to vaghodia cross road today asusual money got deducted but ticket hasn’t been booked this is happening 4-5 times i am literally fed up with this thing and ur bloody helpline number is also not working feel like i am giving u this money everytime for free plss i really want my money back look into this matter kindly request or else give me ur damm helpline no which is working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sevaksimit
from Ahmedabad, Gujarat
Dec 15, 2021
Report
Copy

Ticket not booked and not given refund

I had processed for E Ticket booking on GSRTC Portal but due to transaction failure reason ticket not booked and amount of 394 Rs. debited from my SBI credit card.

OB Ref. No. : GS16284114 ... with dated 06/11/21.

I had complained on GSRTC portal by Refund Complaint menu and they given only one time reply as no any amount received you have to complain at your bank.

Then I had booked compliant to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyeshj
from Surat, Gujarat
Dec 14, 2021
Report
Copy

Rash driving Ashram road

Rash driving at Ashram Road Ahmedabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parmardeep1
Dec 14, 2021
Report
Copy

Bus Timing not maintain

Address:Savarkundla

Trip Savarkundla-Veraval actual time for starting its journey is 07:45 AM, I personally travel with this bus twice every month and never ever seen that the bus depart on its actual time. Every time start its journey after 08:00 AM....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel Jaydeep
Dec 13, 2021
Report
Copy

Surat to valsad Bus on the way break down(not working)

Address:Surat to chikhli Traveling

Dear Sir,

We are traveling from surat to chikhli and GSRTC bus not working on the way near Udhana three Darwaja and we are not moving from their location to another bus and bus conductor asked about report we have not any report about previous bus orangery details and he has removed from the bus and take report then come to bus.

We are all passengers bus ticket money loss who will be Repay our money
Surat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Inayat Gori
Dec 13, 2021
Report
Copy

To require update of gandhidham bus station

Address:Gandhidham

I'm regular customer of your volvo service from Gandhidham to Ahmedabad or Rajkot or Somnath.
I seen from last more then 5 years gandhidham bus station lowest catagory bus station of gsrtc.
There is no cleaning, no any waiting space, no any toilet facilities, no any hygienic.
Pls look into this.

Your customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gsrtc rajkot Gujarat

During journey frm surendrangar to somnath on[protected] bus came late to rajkot time was 4:00 pm although it came at 4:45 pm nd the phone of conductor was switch off when tried to call.

When asked at inquiry window people sitting there told that bus will be late. It can be two hours late three hours late...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajusoni1
from Vadodara, Gujarat
Dec 12, 2021
Report
Copy

Misbehaviour from ahmedabad ranip help desk and bus driver

Address:14 ganesh society waghodiya raod poonam complex 390025

Sir, i vasim ali from rajasthan (jalore) have booked a ticket from ahmd ranip to vadodara ( on 12th of dec at 12 .24 am ) and it was 7-30 am from ranip ( and i have got an pnr with no :G46507301 and have got the conformation of seats and when we arrived there and asked about the booking there was no response and were not talking poitly and were just tlking rudly and miss behaving with us while we are from other state and when i have called...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Rajusoni1
from Vadodara, Gujarat
Dec 12, 2021
Report
Copy

Wrong pnr and misbehaviour of bus driver in ahmedabad ranip help dex

Address:14 ganesh society waghodiya road poonam complex 390025 vadodara
Website:Gstrc

Sir, I am vasimali my wrong pnr was G46507301 and when hearing this all talked to help toll free and got the refrnce no GS17056636 .my complaint is that when my booking is done they have to check what was the mistake .but they were missbehaving with us when we are new to this state I want take action regarding them i hooe you take an action on them and feedback me Thanking you hope obey my complaint and take an action ....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hitendrasinh11
Dec 11, 2021
Report
Copy

Misbehave of conductor ad depot manager

Bus:- Junagadh - Deesa time:-11:00
Conductor -》
Did not carry complaint book with him and treat passengers very badly on route the bus without picking of pre-booked passengers.

Depot manager Rajkot -》
Do not take any action properly and talk in a very rude way towards complaint filer. Support colleague and staff of his ST employees in wrong doing, no proper readdress the complaint of passanger who is...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
1
1706-Khushbu Basrani
Dec 11, 2021
Report
Copy

Time schedule

Busses are always late for more than hour and take unecessary haults in interval of 1 to 1:30 hour...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aneri Gandhi
Dec 11, 2021
Report
Copy

Still not got my refund money

Address:Anupama flats gurukul

On 4th december i booked my bus from Ahmedabad nehrunagar to vaghodia cross road but at the time of payment money got deducted but ticjet haven’t been booked and regarding that i registered a complaint also gor refunding my money but its one week my complaint haven’t been resolved yet I kindly request you to see nd generate my money back...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bad Futures moments
Dec 11, 2021
Report
Copy

Value for time

All buses from Gandhidham to varahi take 4 hours whether it is express or odinury.

express fare is high

Odinurya has less and she tak station too

yet both take the right time

I think sabhi should be made local

Why is there no time left but whose money is saved?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
parth rajpopat
Dec 10, 2021
Report
Copy

Bus timing veraval talala gir satal bus

Dear sir,
Veraval - talala gir satal bas all time running late b coz off lazyness off driver, please do needfull....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shivani Bhavsar
Dec 9, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Report
Copy

Conductor behaviour for girls and charge extra

Hello ... Me ek student hu MSc.it ki or me mere village se ahemdabad ja rahi hu jis bus me Beti hu us conducter ka behaviour bohot hi kharab tha bohot galat rit se ans de rahe the mujhe or ticket 49 ki hai to me upar ka change bhi de rahi thi lekin unhone 50 rs bola ki 49 nai 50 hi hoga ..ticket 49 ki or wo 50 rs le rahe hai...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy