Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 4389
Resolved
186
Unresolved
4203
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sssm007
from Ahmedabad, Gujarat
Dec 9, 2021
Report
Copy

Bus not coming on time

Address:બેચરાજી

બેચરાજી બસ સ્ટેશન માં બપોરે 1.15 વાગ્યે આવતી બેચરાજી અમદાવાદ એક્સપ્રેસ બસ અમુક દિવસ થી 15 મિનિટ મોડી આવે છે....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
આદરણીય સાહેબશ્રી,
હું નવા સચિવાલય માં સર્વિસ કરૂ છું. ગોતા ચોકડી થી નવા સચિવાલય આવતા ધોળકા - નવા સચિવાલય બસ નવા સચિવાલય નાં ૬ નંબર નાં ગેટ પાસેથી પસાર થતી હોવા છતાં કન્ડક્ટર...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nipa Godiwala
Dec 8, 2021
Report
Copy

Local bus mukva babat

Address:5, Mahalaxmi society,Palanpur Patiya surat

સુરત ડેપો પરથી લોકલ બસ વાયા વરાછા થઇ કામરેજ, કીમ, માંડવી, કોસમ્બા, ઉમરપાડા, ઝ્ન્ખવાવ, દેવમોગરા, વગેરે ઉપડે છે પરંતુ હાલ મા મેટ્રોની કામગેરી ચાલતી હોય બસ ને ડાયવર્ઝન આપવામા...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel Dipul
Dec 7, 2021
Report
Copy

Busses are not in time

Ahmedabad to modasa busses are not in time as schedule timing daily we have to waste lots of time please take some legal action about this situation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Shiyal
Dec 7, 2021
Report
Copy

Behaving rudely and stopping vehicle outside Bus stand

Hello sir,
I'm traveling in your GSRTC bus no. GJ-18-Z-3132,
My tickets confirmation screenshot already attached,
So, my issue is, the bus conductor is not public servent, he has collected unfair amount of luggage from the 2 o[censored]s passengers, and he is talking very rudely with the passengers & he's not wearing mask for public safety also, and they are stopping st bus on private hotels also which is in my knowledge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjaykansara4
from Bhildi, Gujarat
Dec 6, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
Report
Copy

About Bus can't stop at my bus stop

Address:Bhildi

I am eagerly waiting for a bus at Bhildi bus stop. I check last bus from Bhildi to Palanpur GJ-18-Z-2469 in Rapid go app. And I went to bus stop before the time 8.15 p.m today. And bus came at 8.35 p.m but it cannot Stop at bus stop. I and my family wants to pick up this last bus from Bhildi to Palanpur but bus driver can't Stop bus at my station. I am raising my hand and speaking loudly but bus driver can't Stop bus at my stand . So i want...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Asoda
Dec 6, 2021
Report
Copy

Damaged seat in bus

Address:Gujarat

As on 6/12/2021 I have reservation from BHILODA to JAMNAGAR, I have reservation on seat no 4 but it was damaged seat when I was ask to change they refused I also talked to the depo manager of BHILODA his response is inconvenient after my argument they take bus to the himatnagar bus depo and repair. Seat was damaged 4-5 days ago but they didn't repaire the seat, as said by the driver...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umang Satani
Dec 5, 2021
Report
Copy

No Halt by AcLuxury between stations Morbi, Ahmedabad

Address:Ahmedabad GSRTC bus depot and Morbi Bus depot

I am Umang satani, The health care professional.
Been communicating Morbi to Ahmedabad Visaversa every saturday sunday
Facing issues for Halt between the stations where many of people were struggling for thirst and food starving
As well as its needed for toilet respectively.
At least 10-15 minutes halt should be compensate
Kindly look over problem cause its very worst condition
As Conductor and driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay118
from Rajkot, Gujarat
Dec 5, 2021
Report
Copy

Not stop bus on bus stop.

I was waiting for 3AM for bus route name DAHOD TO JAMJODHPUR (Via samana, berada, shethvadala).Which was schedule on 4 AM.Driver not stop the bus, i raised hand to stop, but he could not stop bus ......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
harnish123
from Palanpur, Gujarat
Dec 5, 2021
Report
Copy

Bus reached late at destination

Address:Palanpur

Dear sir,

Harnish Mandora here from palanpur Gujarat.
Today I traveled with my booked ticket from palanpur to Ahmedabad in bus service from palanpur to vapi.
Bus departure timing from palanpur was 06:00 pm & arrival time of Ahmedabad was 09:35pm
But bus already late come at departure station at 06:20 pm & also reach Ahmedabad at 10:28 pm.
I booked my ticket in this bus because I also travel from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneri Gandhi
Dec 4, 2021
Report
Copy

Money deducted and ticket hasn't been booked yet

Today i booked the ticket from nehrunagar to vaghodia cross road at time money deduction money got deducted but ticket hsnt been booked yet so i kindly request you to look into this matter and send my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yagnik Thumbar
Dec 4, 2021
Report
Copy

Bus not stop at bus mini bus stop

Today i traveled in GRSRTC local bus from city junagadh to keshod.Arlund 7 pm i alslmost reacbing keshod and i said to stop bus at bus stop at Airport road bus stop but they drop me char chok directly.they dint stop at airport road bus stop even i was front of doors and i request to conductor but he dont even listen.bus number is GJ.18 Z.5453
Bus root was from junagadh to madiya hatina evening around 6 pm.on date of 4rth december 2021...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On Dated Today we was Traveling Volvo A C Bus From Ahmedabad Gitamandir To Palanpur
With ticket No.014221 Bus Was
It'sPoor service
Below my 2 orders When Reach At delivery Address then In correct Address Return To Seller.
Hence My Third order I order 4 Quantity of pouch And Delevered me on my same Address but 3 pouch then I Return to agent and refunding me 3 Quantity 621 rs but already deducted 828 rs why this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hiteshjadav
from Surendranagar city, Gujarat
Dec 4, 2021
Report
Copy

Pickup Issue

Address:Bahuchar hotel

In between route of surendrangar to dhrangadhra bus frequency timing is unusual. Also no pickup from other than station.. Than how it is manage to those who are daily traveling.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Nilampatel Dr.Nilampatel
Dec 3, 2021
Report
Copy

Bus stop par bus ubhi nathi rakhta

Address:amdavad

Bus stand thi dur ubhi rakhe ne pessenger bhage etle bus upadi le che dehgam bus depo driver nam naresh bhai amiyapur gam
amdavad dehgam local bus, no.869 regular badha j stand pr aavu heran kare che to pleas emni same action lo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pri bh
Dec 3, 2021
Report
Copy

Local bus not stopping at local bus stand

No local bus is stopped at sadatpura bua stand near Idar, Gujarat
Especially buses from rajesthan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rudra Dave
from Ghumarwin, Himachal Pradesh
Dec 2, 2021
Report
Copy

Bus Required & Timing

Address:UMRETH

Respected Sir/madam

Here I request to you that there is a very big problem regarding updown at Nadiad to Dakor. I have daily updown since last 06 month till date I have not use the service pass because of irregularities of bus. After 6.15 pm there is vary big trouble for going at home.

Please do something asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prkjap
Dec 2, 2021
Feb 16, 2022
This thread was updated on Feb 16, 2022
Report
Copy

Conductor has attack on me and slapped me by Driver

Address:Navsari/Valsad
Website:consumercomplaints.in

Respected Sir/Madam,

I am Prakash Prajapati, I was traveling in bus (bus name is Navsari to Radhanpur ) from Kim to bharuch, Bholav, today dated[protected].
The bus route is Kim, Ankleshwar, Bholav, GNFC,

I hàd confirmed with conductor befor taking ticket that bus will go via Bholav or zadeshwer?
Ans by conductor was I don't know, he said driver will decide that on which rout, he want to go, then...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
prkjap
Dec 1, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Report
Copy

Conductor has attack on me and slapped me

Address:Bharuch
Website:Consumer Complaints

Respected Sir/Madam,

I am Prakash Prajapati, I was traveling in bus (bus name is Navsari to Radhanpur ) from Kim to bharuch, Bholav, today dated[protected].
The bus route is Kim, Ankleshwar, Bholav, GNFC,

I hàd confirmed with conductor befor taking ticket that bus will go via Bholav or zadeshwer?
Ans by conductor was I don't know, he said driver will decide that on which rout, he want to go, then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek-doshi
from Savarkundla, Gujarat
Dec 1, 2021
Report
Copy

Bus missed due to driver

My name is vivek, i had booked a bus from rajkot to savarkundla (route- rajkot una) at 1:00pm on 1dec, 2021. Booking partner was paytm. As per timings i was at bus depot on 12:45pm, but bus was not on the platform i was told.

At 1:10 i called the crew member and he told me that bus was departed from the station. He didn't even called me even i had booking in that bus.

Please refund my money as possible.
You...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy