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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 57

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A
AHEBAB MANSURI
Dec 4, 2021
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On Dated Today we was Traveling Volvo A C Bus From Ahmedabad Gitamandir To Palanpur
With ticket No.014221 Bus Was
It'sPoor service
Below my 2 orders When Reach At delivery Address then In correct Address Return To Seller.
Hence My Third order I order 4 Quantity of pouch And Delevered me on my same Address but 3 pouch then I Return to agent and refunding me 3 Quantity 621 rs but already deducted 828 rs why this kind of issues occurred by Amazon recognized company of world.
Why this type of partiality with me..
I hate Amazon...reach palanpur 18:30 start journey 14:00 it's Take 4:30 not much Traffic on road as per Google speedometer it's average speed is 50 to 52 kmph it's veery slow for utilizing of Four Lane Road.Also Bus not stop at mahesana central Bus stop for toilet use it's stop at radhanpur char rasta it's public toilet is worst condition why .we not use central Bus stop utility. And conductor also told Bus will not stop any where for toilet I am patient of kidney and small children with us.its shame full experience from gsrtc.. Bus no. Is GJ 07 YZ 6132..
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    H
    Hiteshjadav
    from Surendranagar city, Gujarat
    Dec 4, 2021
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    Address: Bahuchar hotel

    In between route of surendrangar to dhrangadhra bus frequency timing is unusual. Also no pickup from other than station.. Than how it is manage to those who are daily traveling..
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      D
      Dr.Nilampatel Dr.Nilampatel
      Dec 3, 2021
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      Address: amdavad

      Bus stand thi dur ubhi rakhe ne pessenger bhage etle bus upadi le che dehgam bus depo driver nam naresh bhai amiyapur gam
      amdavad dehgam local bus, no.869 regular badha j stand pr aavu heran kare che to pleas emni same action lo
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        P
        Pri bh
        Dec 3, 2021
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        No local bus is stopped at sadatpura bua stand near Idar, Gujarat
        Especially buses from rajesthan
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          R
          Rudra Dave
          from Ghumarwin, Himachal Pradesh
          Dec 2, 2021
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          Address: UMRETH

          Respected Sir/madam

          Here I request to you that there is a very big problem regarding updown at Nadiad to Dakor. I have daily updown since last 06 month till date I have not use the service pass because of irregularities of bus. After 6.15 pm there is vary big trouble for going at home.

          Please do something asap.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            P
            prkjap
            Dec 2, 2021
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            Address: Navsari/Valsad
            Website: consumercomplaints.in

            Respected Sir/Madam,

            I am Prakash Prajapati, I was traveling in bus (bus name is Navsari to Radhanpur ) from Kim to bharuch, Bholav, today dated[protected].
            The bus route is Kim, Ankleshwar, Bholav, GNFC,

            I hàd confirmed with conductor befor taking ticket that bus will go via Bholav or zadeshwer?
            Ans by conductor was I don't know, he said driver will decide that on which rout, he want to go, then I said to conductor please inform me at Ankleshwar so I can take another bus for Bholav, but he didn't inform me finally I reached at Ankleshwar and bus started towards zadeshwer then I asked to conductor for stop the bus but he said I am not right person to talk, talk with driver he said then I asked to driver for stop, he said bus will stop at zadeshwer,
            Again i requested to conductor but he just enjoying the situation at the end I rang the bell and stop the bus near valiya chokdi, now conductor came dawn from the bus and talked dirty words and slapped me, when I oppose to conductor, suddenly drive ceme out from the bus and hit me. When I was trying to take video, both driver and conductor caughted my mobile and stop recording.

            Now let me know GSRTC who will be responsible if I am dead.

            Give me response earlier other wise I will file FIR against your mafiya driver and conductor
            Contact me on [protected]
            +1 photos
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Dec 04, 2021
            Updated by prkjap
            Still we are waiting for response from GSRTC
            Dec 06, 2021
            Updated by prkjap
            Still we are waiting for response from GSRTC. When GSRTC will take action ?
            Dec 09, 2021
            Updated by prkjap
            Please update the status of my complaint
            Dec 16, 2021
            Updated by prkjap
            No one is taking care of customers,
            Dec 16, 2021
            Updated by prkjap
            when you will take action ?????
            Dec 22, 2021
            Updated by prkjap
            Its my humble request to consumer complaints look into matter and resolve it asap
            Feb 16, 2022
            Updated by prkjap
            I am still waiting for justice
            I am still waiting for justice
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              P
              prkjap
              Dec 1, 2021
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              Address: Bharuch
              Website: Consumer Complaints

              Respected Sir/Madam,

              I am Prakash Prajapati, I was traveling in bus (bus name is Navsari to Radhanpur ) from Kim to bharuch, Bholav, today dated[protected].
              The bus route is Kim, Ankleshwar, Bholav, GNFC,

              I hàd confirmed with conductor befor taking ticket that bus will go via Bholav or zadeshwer?
              Ans by conductor was I don't know, he said driver will decide that on which rout, he want to go, then I said to conductor please inform me at Ankleshwar so I can take another bus for Bholav, but he didn't inform me finally I reached at Ankleshwar and bus started towards zadeshwer then I asked to conductor for stop the bus but he said I am not right person to talk, talk with driver he said then I asked to driver for stop, he said bus will stop at zadeshwer,
              Again i requested to conductor but he just enjoying the situation at the end I rang the bell and stop the bus near valiya chokdi, now conductor came dawn from the bus and talked dirty words and slapped me, when I oppose to conductor, suddenly drive ceme out from the bus and hit me. When I was trying to take video, both driver and conductor caughted my mobile and stop recording.

              Now let me know GSRTC who will be responsible if I am dead.

              Give me response earlier other wise I will file FIR against your mafiya driver and conductor
              Contact me on [protected]
              +1 photos
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
              Dec 02, 2021
              Updated by prkjap
              Still complaint not resolve, i want justice
              Dec 04, 2021
              Updated by prkjap
              Still we are waiting for response from GSRTC
              Dec 06, 2021
              Updated by prkjap
              Still we are waiting for response from GSRTC. When GSRTC will take action ?
              Dec 09, 2021
              Updated by prkjap
              Please update??
              Dec 16, 2021
              Updated by prkjap
              When you will take action ?????
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                V
                vivek-doshi
                from Savarkundla, Gujarat
                Dec 1, 2021
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                My name is vivek, i had booked a bus from rajkot to savarkundla (route- rajkot una) at 1:00pm on 1dec, 2021. Booking partner was paytm. As per timings i was at bus depot on 12:45pm, but bus was not on the platform i was told.

                At 1:10 i called the crew member and he told me that bus was departed from the station. He didn't even called me even i had booking in that bus.

                Please refund my money as possible.
                You can further contact me at [protected]@gmail.com
                +1 photos
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                  N
                  NADE ALI KA ASHIQ NADE ALI ALI ALI
                  Dec 1, 2021
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                  Address: Dalwana

                  Respected sir iam from Dalwana village near SIDDHPUR gsrtc so our route in many students every day up-down to callage primary school an high school how can they up- dawn my complaint to mangement gstrc or siddapur bus depot please inform bus routes regular night route and day route bus service presently bus service is very poor noted the points
                  please regular bus route and help our student and Indian citizen so please suddenly action siddapur bus roroutine we hope you take action and regular routine name siddapur shebhar gogmaharaj that sole thanking you all our villagrs complaint also serpanch Shree kantibhai parjapati and other people
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    H
                    Harshil Savsani
                    Dec 1, 2021
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                    I have bookd tickets from Ahmedabad to gandhidham for 2 person Dated on 01 Dec 2021. Pickup point for that was iskon cross road. Pick-up time was 1:45 am. PNR No. Is 46028209 . We have waited from 12:30 to 2:50 and bus still not arrived. Nithee GSRTC has not provide any contact details for conductor. Also Conductor has not contacted us.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      A
                      Aju@1992
                      Dec 1, 2021
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                      I have booked the tickets for surat to baroda on[protected]..but my bus was canceled.. Then i requested for refund to paytm and also to gsrtc.. But they are don't replying properly.. Gsrtc saying I have to contact paytm.. Where i contact to paytm they saying i have to contact gsrtc... Please help me to resolve my problem.. I am sharing below my booking details...
                      +1 photos
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                        S
                        Sufgkf Shkj
                        Dec 1, 2021
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                        Address: Godhra

                        Please hear my complain no bus route in night godhrA to halol in after 11 pm
                        Please solve the problem and help many people
                        +1 photos
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                          B
                          Bapu shah
                          Nov 30, 2021
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                          The conductor of bus no. GJ 18 Z 7743 misbehaved while I had asked why the bus got delayed and where it was reached. He replied rudely and told me to wait at bus depot and not to call again. The route of bus is Ahmedabad to Surendranagar scheduled at 18.00 (6 pm). The date of journey is 30.11.2021. While during the journey also, he made me waited in providing the ticket. The name of Conductor is Ghanshyam Prajapati and his mobile number is[protected]. He also used the vulgar language while I sat into the bus. Kindly suspend him and punish him such that the others can be saved from becoming victim of such kind of harrasment.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            J
                            jasmindevi
                            from Kheralu, Gujarat
                            Nov 30, 2021
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                            Address: Kheralu

                            We journey bus kathan depo bus name karjan ambaji without any reason bus is stop visnagar depo 45 minutes . Bus starter gandhinagar 15-00 p.m.and reach vis nagar 16-15. Vis nagar bus stared 17-00 p.m.without any reason my ticket no.057800 gandhinagar to kheralu bus concudter Bas no.839
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              P
                              Pandya Hiral
                              Nov 30, 2021
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                              At 2:30 noon Rajkot satadhar ofbus did not stop at Gondal chawkdi . I am commuter and daily I have to face this problem. Conductor said that there were no space in bus .
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                K
                                Ketan Variya
                                Nov 29, 2021
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                                Address: GSRTC, Gujarat
                                Website: www.RefundGSRTC.gov.in

                                માનનીય મહોદય,
                                હું વરિઆ કેતન રમેશભાઈ છું. હું દરરોજ હાલોલ થી વડોદરા મુસાફર પાસ થી મુસાફરી કરી છું. હું હાલોલ શહેરના નૂતન વિદ્યાલય, વડોદરા રોડ પાસે થી બસ સ્ટોપ પર થી બસ માં બેસી છું જ્યાં GSRTC ની બધી બસો ઊભી રાખવામાં. આવે છે. પણ કેટલાક દિવસો થી ત્યાં (નૂતન વિદ્યાલય પાસે) સવારે 7 થી 7:30 દરમિયાન કેટલીક બસોના ડ્રાઇવર બસ બસ માં બેસવા માટે જગ્યા હોવા છતાં બસ ઊભી રાખતાં નથી. બસ નો નંબર Gj18 Z 7469 છે.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  C
                                  Chaudhary Jignesh
                                  Nov 28, 2021
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                                  Idar Surat bus today 28/11 . Conductor not given his contact number.my mother was illiterate and she was going to ankleshwar . my father want conductor number for tracking bus.he rudly behaves with me and my father..
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    C
                                    Nov 27, 2021
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                                    Address: Dhrangadhra

                                    Thi bus number 1 hour late bus 20 min dinner drop GJ-18-Z-2868
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      Sunny Virani
                                      Nov 27, 2021
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                                      Address: At Gandhinagar Sargasan

                                      I booked a Seat on Gandhinagar to Una bus tor traveling in A/C bus but while i seen inside that not working properly AC. It's an money waste to booked on this hus you took money for AC and not giving sufficient cooling also. Very disappointed with this bus .I hope you will do proper guidance and feedback to my complaint
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        C
                                        cjv121
                                        from Ernakulam, Kerala
                                        Nov 27, 2021
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                                        Team,

                                        As per mentioned in subject krishnanagr to Gariyadhar bus timing 12.45 pm always running late. Even origin is krishna nagar still bus will never run on time. Please check and this and solve. So many customers are facing this issue. As we are getting common answer from bus depo is due to traffic bus will be late. My simple question is one bus is already available krishnanagr Gariyadhar at bus depo. They should replace with that bus timing right... Please look this problem and solve it

                                        Thanks
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                        Nov 27, 2021
                                        Updated by cjv121
                                        After submitting complaint suddenly this is saying status as mark resolved...what is this ?
                                        Nov 27, 2021
                                        Updated by cjv121
                                        Very very bad service of Gujarat government.. no one care...
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