Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

જખૌ અને જખૌ બંદર જે ગુજરાત ના છેવાડા માં આવેલ છે અને ભારત પાકિસ્તાન ની બોડર ઉપર આવેલું છે જખૌ માં કોઈ મેડિકલ તકલીફ હાઈ એજ્યુકેસંન માટે સરકારી ઓફીસ ના કામ કાજ માટે ભુજ જવા...

Respected, Sir/Madam,

This is a student from Gujarat, Himanshu Yovraj Bari.

I need to inform you that there is no facility of getting your Bus Pass Renewal Online, due to this we students have to stand in long queues/Lines for hours and that's painful.

I missed my four morning lectures for this.

This will also help in achieving Digital India Project of our PM Narendra Modiji as...

Dear Sir

GJ-18-Z-6724
(Disha. -Ahmedabad - Disha)

I have a passenger pass having code number 72670 FC

Conductor has not allowed to anyone to travel who having passenger Pass and also not record entry of this bus in Ranip Depo

We have requested to conducter to show order or any reason for not allowing to enter in this Bus but he did rude behaviour with us and not reply properlybr...

I'm traveling from Dhrangadhra to Ahmedabad on 23/11/2021, Tuesday at 10:20 am... Bus conductor is giving seat to his family members when I was already seated on the seat... He forcefully told me to vacant the seat by using bad language...

Dt.12.11.2021
Bus number : GJ 18Z 1931
Name : towards Selvasa
LOCATION : DHASAGAM- 364730,
Near Gadhada

On dt.12.11.21, above referred bus arrived at Dhasagam cross road at official bus stop, there were vacant seats in the bus. However conductor did not stop the bus and he raised his thumb towards the private bus operator!
Such type of behaviour is the direct loss to GSRTC and customer satisfaction....

At ahmedabad bus depo ther is lot of counters for booking tickets but unfortunately one one is open how they are unresponsible like that there is long queue for reservation but only one window open... Please take action against it's either I complain to higher command...

તારીખ :-- ૨૨/૧૧/૨૦૨૧
સાહેબ શ્રી,

અમો રાજકોટ થી સુરેન્દ્રનગર મુસાફરી કરવા માટે
સતાધાર -- હારીજ બસ માં બેઠા છીએ .
આ બસ રાજકોટ માં વીસ મીનીટ નો હોલ્ટ કરેલ.
પછી ચોટીલા...

Khambhadiya depo ni bus junagadh thi 2.45 no time che ane kalavad pochavano time 4.50 che a bus daroj 30 thi 40 minit late aave che ane aa bus vaiya divizen thi ne aave che parntu condecter aa bus baro baro thi hakale che to aa manmani bandh karava vinti...

Dear sir
Amreli city ma forward stop jya bus no stop che to mst of bus tya stop karti nathi jena lidhe amreli thi java vala passenger ne bhare pareshani no samno karvo pade che 2-3 kalak sudhi ubha raheta tyathi niklti ek pan bus forward stop pr ubhi raheti nathi jethi bahut j problem thay che...

પ્રતિ શ્રી,
ફરિયાદ અધિકારી સાહેબશ્રી,
GSRTC-GUJRAT.
વિષય:- બગોદરા બસ સ્ટેન્ડમાં બસ ના આવવા બાબત.
સવિનય જય ભારત સાથ ભારત દેશના એક જાગૃત નાગરિક તરીકે લખી જણાવવાનું કે, બસ...

My PNR number is G45584796 . I have booked iscon cross road X ti rajkot bus on date 19/11/2021 at 7:00 o’clock. But bus didn’t stop and didn’t pick me up. So i want my refund as soon as possible....

Sir .Good Evening .
We had booked a ticket to travel from Baroda to Shridi . The date of journey was 12/11/2021. we boarded on bus but when bus reached to "SURAT", we were told that Bus would not go ahead of Saputara . So we had to get down and return back .
So I request you to refund my fare as service not provided.
My ticket Details is as follows.

PNRNumber: G45180353
Route No: 9272378 JourneyDate:...

GJ 18 1985
Bhabhar Mansa 19/11/2021 2.25PM
Bus Driver Smoking On Duty...
Take Action Against Him Otherwise I Send More Video And Photos Media And Social Media ......

Respected sir there is a ST Bus stop called Government polytechnic College Raska near raska check post village raska district Kheda state gujrat, village students use to travel from this stand to Maninagar and during that period there is a ST Bus no GJ18Z 5560 comes from Borshad and goes to Ahmedabad, but not stopping at this stand . Sir please take necessary action in the favour of these village students....

This is the new gartc busstand, dholka...since long time there is no one present in help desk...as u can see there is lock since long time...all passengers suffer due to lack of information about buses ...i strongly recommend you to chek why there is no one in help desk ...nd take action ..its a request from all passengers present here...

Hope u understand the problem nd take action according...nd if your job is not related...

I have Booking Ac sleeper bus Rajkot to Ahmedabad..Bus arraival time at Rajkot 22:10 but bus yet not reach at time..Bus was delayed more than 2 hours..GSRTC customer care team and depot manager not supportive and not provided any solution..Gsrtc team tolde me please raise refund and take other bus after 2 hours of my Boarding time

Please Strictly action against GSRTC TEAM because we have pay more money for comfortable travel...

રવેચી થી ભુજ વાયા: દુધઈ જવા માટે ની બસ વારંવાર કહેવા છતાંય મોળી નીકળે છે ...ભચાઉ થી બસ ને નીકળવાનો ટાઇમ ૭:૪૫ છે એની જગ્યા એ ૮:૩૦ કલાકે નીકળે છે...કન્ડક્ટર કહે છે અમારે જમવું છે...

The arrival time of the bus at Kodinar is 15:55 but the bus is still in Una at 15:55....

Respected Sir/Madam,
This is regarding above mentioned subject. It has been observed that the bus running between Rajula to Bhuj is having very poor condition. Seats are not working properly.

The distance between these two stations is approximately 450 kilometres and it takes almost 12 hours of journey. It is difficult to travel in such conditions. We believe that GSRTC is doing it's best in other routes, but you are...

Today on[protected] I was waiting for GSRTC bus at Jakatnaka Bus stop, Jasdan city, Rajkot District.
Around 16:02 pm Barvala-Jamnagar bus has passed from the stop, although I have raisd hand to stop the bus but it couldn't.

I am working as a Dy Mamlatdar & Executive Magistrate (MDM) at Jasdan Mamlatdar office. IT was very important for me to reach collector office Rajkot in time. But it couldn't get possible only because...