Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir,
I have booked bus ticket in semi sleeper bus BHUJ - TALAJA from Bhachau to Bhavnagar.
Trip code 1445BHJTLJSLP30
PNR no. G45398203
seat number 22, 23 & 24 of which one of seat is damaged badly so i request you take action on the responsible person & provide everyone some comfortable seating since traveling from Bhuj to Talaja is so far so i request you to take appropriate & strict action on Depot manager.br...

હું gsrtc બસનો ગ્રાહક હતો જે અમદાવાદ થી ધાનેરા જતી હતી. આ બસ સવારે 10.30 વાગ્યે નઈનકમ ટેક્સ (અમદાવાદ) થી ઉપડતી હતી અને હું બસમાં હતો. મેં ડ્રાઈવર અને કંડક્ટરને પૂછ્યું કે તેઓ બંને...

Respected sir,
I have booked my tikcet 5.15 but now 5.55 bus not come in time also not getting any acknowledgement or information regarding bus time.
*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to BOTADName:kamlesh mevadaTripCode:0450KSNBGRGJR47PNRNO/OB:G45375870, GS16495654 DOJ:[protected], :05:15:00, GURJARNAGRISeatNo: 33BoardingPt:AHMEDABAD CBS1Txn Pass:AEU5qWM4 Carry ID during jrny. T&C apply.
There is so poor...

મારુ ઓનલાઇન બૂકિંગ ગાંધીનગર થી માંડવી સ્લીપર બસ માં કર્યું હતું ને ગાંધીનગર ડેપો માં જ્યારે બસ આવી તે સાદી બસ હતી હવે લાંબા રૂટ માં બેસીને કેમ કરીને જવું?
આથી અમે ફરિયાદ...

If your GSRTC Online Booking Service and your GSRTC staff can't able to providing sufficient service then please check your staff, Online system and Enquiry numbers too.

We booked 5 tickets in bus 1146DWKBVNGJR47 at 11.47 Departure time from dwarka to Dhasa of 11th November 2021.

Not text messages received of conductor mobile number also not he call us for an bus. We are at busstop at Jakatnaaka point we tried...

Dear Sir/Madam

I'm traveling in AHMEDABAD To Wav GSRTC bus from Mehsana to Ahmedabad.. I watched continuously the driving style of driver... That he driving bus in such a manner that an Express bus become more late than a local one..
The official time of Tharad to reach is 11.30 but it's still 35 kilometre far yet and the bus is halting at small stations between Deesa And Tharad and make bus more late...
Also...

I am trying to book a bus for marriage for 30/11/2021 from Nenki, Panchmahal, Gujarat. to Amba Panchmahal, Gujarat, but it is not taking me to next step, so now what shoud I do??? please do neccessary action and reply me asap....

I've recently ( on 8th nov) booked a ticket for bus travel from surat central bus stand to shirdi which was for 10th nov which has been confirmed. But when I reached the bus station they said all buses for Maharashtra has been cancelled due to strike and asked us to cancel our tickets. My point is if the buses are cancelled why is the bookings still online for buses on that route....

Hello Sir, I have applied for Divyang pass and it has been approved on 29/10/2021. So please do inform us and we have some process ahead???
Application No. - [protected]...

I had booked ticket from Ahmedabad to vaghodia cross road but at the time for booking money got deducted but ticket hasn’t been booked this is happening 3rd time so kindly i request tou to check in the matter and refund the money back...

Due to MAHARASHTRA strike we are not able to ride this journey so kindly refund full amount of both ticket. PNR : G45007951 / G45007952...

Hi there,
I would like you to register a complaint against driver of GSRTC Bus having route from Dakor to Chanod.
I am residing in Vadodara and regularly leave for office at around 7:00 o'clock in morning from Chhani to Fatehgunj on my bike and everyday at same time I am observing mentioned bus on my route. Almost at every alternate day I found that driver drives this bus in very rough manner and never stop at signal though...

Nizar Ahemdabad bus is too loaded and distribution of voice . We booked from Nizar and not comfortable from vadodara station .
We are traveling with reservation but not happy with sleeper facility....

Bus Driver behaviour is too bad, he is abusing to the passanger, he did the drinking and riding the bus.
I was traveling from vyra to silvassa...

मे अपने परिवार के साथ 06.11.2021 को शाम 3 बजे बिलोदरा चौकड़ी पर कठलाल जाने के लिये बस का इंतजार कर रहा था 15 मिनिट इंतजार के बाद एक बस आई जिसका नम्बर GJ18Y2542 था मैंने और बस स्टॉप पर खड़े सभी...

I have booked 4 tickets from surat central bus stand to ahmedabad gita mandir bus port and money is also deducted from my account but ticket is not yet confirmed. My date of journey is 07/11/2021 and my date of transaction is 06/11/2021. Neither I have received my PNR number or ticket nor I have received any confirmation message or mail. My reference number is GS16283891....

Badhi Bus surat ahemdabad route stop at Sahyog hotel near bharuch the hotel food quality is worst and price is to High like 1 glass of Butter milk price is 40 and normally who eat hear are normal middle class people and in this rod tons of good hotel with the price of 70 % down better quality...

We booked volvo from Ahmedabad to morbi at 12.50 pm on 03/11/2021. You collect charge for volvo bus but AC completely damage in bus. In hot weather almost passanger irritating but conductor told that AC not working it's damage
bus number GJ07YZ 8447...

I booked 4 tickets in gurjarnagari bus class for 2nd November 2021 at 11:45 in Ahmedabad ranip to Palanpur but bus came ranip at 12:30 and bus class is express and also bus stopped before reached to Ungha. This way is not convenient for passengers. I want refund for this tickets because I booked ticket to pay 112 rs per person for this bus but actual charges of this bus is 106 per person....

Conductor didn't receive the call as the bus was delayed by more than 45 mins. When we onboarded in bus, conductor talked very rudely and insulted in front of everyone. It's his duty to receive the call if the bus is delayed.
His contact detail is [protected].

Bus no. GJ 18 Z 7857...