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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 61

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H
hr enterprises
Oct 31, 2021
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Address: Gandhidham bus depot

The dirty bus depo of kutchh gujrat there is no cleaning of toilet and seating areas there is no complaint book with manager please clean
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Prithvi77
    Oct 30, 2021
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    I am traveling in gsrtc sleeper Volvo from valsad to Vadodara.! However bus is nice but the conductor has very bad behaviour and not helping in anything.! First when i board i want to put my bag in lagage are but conductor denined and told me to have my bag with me.! Than on one stop i want to go for washroom as bus did not take any hault ! I told the driver that i m going to washroom but still he took off the bus and i was not in the bus ! I ran as i saw it and as it is there fault still they are blaming me and saying "driver nu dhyan ek jagiya a no hoy " where do you want to se in standing still bus ! And most importantly the driver is driving while having earphone on ! That is rule breaking of rto and gsrtc.! So please take strict action against the driver and conductor.! As we are paying high money this is not the service! Gsrtc volovo bus ticket no 22D5R22 on 30/10/2021 valsad to Vadodara
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      P
      Oct 30, 2021
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      I have planned a journey from Ahmedabad ctm to Baroda and bus was 1.5 hrs late.

      Also the PNR number provided was wrong and I was facing issue while searching bus at the stop.

      My scheduled bus arrived at 4:30 pm instead of 3:07 pm.

      I have waited almost more than my journey time at my busstop.

      I am looking for refund for this bad management shown by GSRTC.

      PNR no : G44686394 provided after confirmation.

      Journy date and time :
      Ahmedabad CTM expressway to baroda on 30-10-21 at 15:07:00

      Arrival time : 16:30:00
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        H
        Hardipl
        from Dhrangadhra, Gujarat
        Oct 27, 2021
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        The local bus from Dhrangadhra to Rajkot at 6:30 AM is not started regularly after completion of road repair work...

        Please start it regularly. 🙏
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          Hina Gabani
          Oct 26, 2021
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          Address: Varachha

          Surat to mandvi(district - surat) time -9:40 am (departure)
          Local bus hoi, varachha stop hova chhata, bus driver last one week thi hath btavva chhta stop karta nthi.

          We are doing job at mandvi taluka .we are doing up & down at mandvi taluka daily.A new bus driver couldn't take stoppage at varachha stop since last one week.we are getting late ..please help us.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            C
            Chirag patel 8683
            Oct 26, 2021
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            Bus hanumanmadhi to radhanpur is to late at surendranagar bus station daily . It's daily late at surendranagar and than holt 15 minutes daily . So we not reached at destination at time daily . Pls resolved this problem . We humble request to solve issues
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              Jitu Sarariya
              Oct 25, 2021
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              Morbi Kawant bus expected to arrive at Surendranagar at around 5.30PM

              This bus never arrival as per schedule posted over GSRTC site.

              Due to inconsistent time, passanger has to wait .

              Please follow the schedule or Change schedule to avoid further inconveniences.
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                K
                kanuvankar
                Oct 25, 2021
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                Address: At po kudol ta modasa

                હિંમતનગર ડેપોની હિંમતનગર થી મોટીમોયડી બસ આજે સવારે આવેલ નથી વારંવાર રદ કરવામાં આવે છે ખાસ તો સોમવારે જ વધુ પડતી રદ કરવામાં આવે છે
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  M
                  mehta hardik
                  Oct 25, 2021
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                  Bus of Kalol depo Kalol to ramera via mansa, vijapur not go to Bus station at vijapur bus stand .
                  Please do something for that.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    Keval Shiroya
                    Oct 24, 2021
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                    સવિનય સહ જણાવીએ છીએ કે તારીખ 24 ઓક્ટોબર ના રોજ 00:39 ના સમયે સ્થળ કામરેજ પાસે લસકાણા ગામ જિલ્લો સુરત માં અમો મુસાફરી કરતા માલુમ પડ્યું કે ડ્રાઇવરે GSRTC બસ નંબર GJ18Z6628 સરકારી મિલકત ઉપર સહેલી, જય ઠાકર (પાછળના ભાગ પર) ઉપરાંત જય ઠાકર (આગળ ના ભાગ પર) જેવા શબ્દોનો પ્રયોગ કરેલો છે જાહેર મિલકત કોઈ પ્રત્યક્ષ સમાજ કે પ્રત્યેક વ્યક્તિ માટે ના હોવાથી તેમને તાત્કાલિક નિકાલ કરવા વિનંતી.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Oct 24, 2021
                    Updated by Keval Shiroya
                    સવિનય સહ જણાવીએ છીએ કે તારીખ 24 ઓક્ટોબર ના રોજ 00:39 ના સમયે સ્થળ કામરેજ પાસે લસકાણા ગામ જિલ્લો સુરત માં અમો મુસાફરી કરતા માલુમ પડ્યું કે ડ્રાઇવરે GSRTC બસ નંબર GJ18Z6628 સરકારી મિલકત ઉપર સહેલી, જય ઠાકર (પાછળના ભાગ પર) ઉપરાંત જય ઠાકર (આગળ ના ભાગ પર) જેવા શબ્દોનો પ્રયોગ કરેલો છે જાહેર મિલકત કોઈ પ્રત્યક્ષ સમાજ કે પ્રત્યેક વ્યક્તિ માટે ના હોવાથી તેમને તાત્કાલિક નિકાલ કરવા વિનંતી.

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                      C
                      Chauhan Mahendrakumar
                      Oct 21, 2021
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                      Address: Gsrtc borsad depo bus
                      Website: Borsad depo bus noGJ18 z5169(borsad to Dahod)

                      Main or meri sister Anand se baroda bus main travel kar rha tha. Dono ne Ak hi tickets thi...37×2=74rs.
                      Or Vasad bus stand k toda aage bus bigad gay
                      Fir conducor ne dusri bus ruki or us bas main me chad gaya or bus main sit khali thi fir bhi dirver ne bus chalu kar di or dusre passenger nahi chad paye...
                      Or muje Forcefully dusri tickets leni padi ...ye bat[protected] ki hain ..
                      Oct 21, 2021
                      Complaint marked as Resolved 
                      Not solved my problem
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Oct 21, 2021
                      Updated by Chauhan Mahendrakumar
                      Bas no Gj 18 z5169...borsad to Dahod
                      Driver did not stopped bus at bus stop Unai_396590
                      Bus no.GJ18Z7102 Ahwa to Ahmedabad
                      Dt 14/11/2021 time. 10.40am
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                        Jatin Kalsariya
                        from Ghumarwin, Himachal Pradesh
                        Oct 20, 2021
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                        Address: Ankleshwar

                        Vijapur to surat bus driver, bus not Stop in Ankleshwar depo at 11:10 pm.even bus is almost empty.this event do not only one time, it's happened many times.i request to you sir, plz take action for it.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          Ravindra091
                          Oct 20, 2021
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                          I want to complaint again bus conductor and driver of rajkot- mendarda ( non stop). On date: 20/10/2021. Time :05:35 pm.

                          In this bus have seats available and I want to suffer by this bus to junagadh from rajkot - nagrikbank chowk and I am doing up down daily from junagadh to rajkot but they haven't stop bus at rajkot nagrik Bank chowk. Always this both conductor and driver do this. Other busses are stop at this stop of rajkot. There have many passengers but they don't stop bus. Please do strick action against both of them. I Don't have bus number but I mentioned date and time and route of bus.

                          Thank you
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            M
                            Oct 20, 2021
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                            Address: Vadodara, Vadodara, Gujarat

                            SURAT VIJAPUR Express bus ( Time : 08:15 AM ) not stop at Baroda Central Bus stand, Vadodara...

                            Myself Manthan Sharma who is every month travel in this bus, but today on date 20/10/21 it is not stand in bus stand on it place/platform. Bus only come in bus stand and take fast round then go away immediately with high speed...

                            Driver saw me but he don't stop bus..

                            kindly take action against driver and conductor immediately...

                            my contact number
                            [protected]
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              Chirag patel 8683
                              Oct 20, 2021
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                              Start canceled bus route raiyadhar to radhanpur its first bus in morning for this route so many traffic available .we are daily travel in gsrtc bus from surendranagar to patdi and many other passengers travel in bus for rajkot to radhanpur. suddenly this bus canceled by depo manager for traffic issue. So we not reached at our destination at time .

                              We hope you start the bus route raiyadhar to radhanpur . We are requesting you for this
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                kallik patel
                                Oct 17, 2021
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                                Address: Kayavarohan

                                Mere gav me bus aati nahi hai agar aaye to jaha bole vaha stop nahi karte hai on tym koi bhi bus nahi hai

                                Kayavarohan
                                Ta. Dabhoi
                                Dist. Baroda
                                391220
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Tamsa Sinh
                                  Oct 17, 2021
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                                  Address: Gandhinagar pathika aashram, sector 11, gh - 3

                                  The afternoon bus from Gandhinagar to Sadra does not come regularly due to which many students have to face difficulties
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    kallik patel
                                    Oct 16, 2021
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                                    Address: Kayavarohan
                                    Website: [email protected]

                                    The bus doesn't come at the time of our village and doesn't even stop. In between, the boys have trouble going to school or college. In the depot, Jay is told to go where you want to go. Give it a go

                                    Village. Kayavarohan
                                    Ta. Dabhoi
                                    Dust. Vadodara

                                    391220
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      vaupadhyay
                                      from Rajkot, Gujarat
                                      Oct 15, 2021
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                                      Address: Rajkot

                                      Dear Team,

                                      I have tried to book e-ticket on GSRTC website and booking got failed but amount was debited from my account. Please find below detail and please help me to get transction reverse ASAP.

                                      Reference Number : GS15863706

                                      Name : Arvindkumar Upadhyay

                                      Email : [protected]@gmail.com

                                      Date Of Booking : 13/10/2021
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        ghanchi sohel
                                        Oct 15, 2021
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                                        Address: Dholka-382225 (dist-ahmedabad)

                                        Request manager sir.
                                        I am daily updown from dholka to Ahmedabad at 7 PM. Here we are thaks about we have lots of frequency. But the complaint is regarding very irregular timing. Sometime I need to wait by 1 hour at bus depo and after that we are getting 3 busses in same time. Because of that public also get stuck in bus depo and facing croud for taking seat in bus.
                                        I request you to please try to solve this public transport problem by doing on time bus regularity.
                                        We are very thankful to you.
                                        Have a great day.
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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