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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 61

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K
kanuvankar
Oct 25, 2021
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Address: At po kudol ta modasa

હિંમતનગર ડેપોની હિંમતનગર થી મોટીમોયડી બસ આજે સવારે આવેલ નથી વારંવાર રદ કરવામાં આવે છે ખાસ તો સોમવારે જ વધુ પડતી રદ કરવામાં આવે છે
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    M
    mehta hardik
    Oct 25, 2021
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    Bus of Kalol depo Kalol to ramera via mansa, vijapur not go to Bus station at vijapur bus stand .
    Please do something for that.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      K
      Keval Shiroya
      Oct 24, 2021
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      સવિનય સહ જણાવીએ છીએ કે તારીખ 24 ઓક્ટોબર ના રોજ 00:39 ના સમયે સ્થળ કામરેજ પાસે લસકાણા ગામ જિલ્લો સુરત માં અમો મુસાફરી કરતા માલુમ પડ્યું કે ડ્રાઇવરે GSRTC બસ નંબર GJ18Z6628 સરકારી મિલકત ઉપર સહેલી, જય ઠાકર (પાછળના ભાગ પર) ઉપરાંત જય ઠાકર (આગળ ના ભાગ પર) જેવા શબ્દોનો પ્રયોગ કરેલો છે જાહેર મિલકત કોઈ પ્રત્યક્ષ સમાજ કે પ્રત્યેક વ્યક્તિ માટે ના હોવાથી તેમને તાત્કાલિક નિકાલ કરવા વિનંતી.
      +2 photos
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Oct 24, 2021
      Updated by Keval Shiroya
      સવિનય સહ જણાવીએ છીએ કે તારીખ 24 ઓક્ટોબર ના રોજ 00:39 ના સમયે સ્થળ કામરેજ પાસે લસકાણા ગામ જિલ્લો સુરત માં અમો મુસાફરી કરતા માલુમ પડ્યું કે ડ્રાઇવરે GSRTC બસ નંબર GJ18Z6628 સરકારી મિલકત ઉપર સહેલી, જય ઠાકર (પાછળના ભાગ પર) ઉપરાંત જય ઠાકર (આગળ ના ભાગ પર) જેવા શબ્દોનો પ્રયોગ કરેલો છે જાહેર મિલકત કોઈ પ્રત્યક્ષ સમાજ કે પ્રત્યેક વ્યક્તિ માટે ના હોવાથી તેમને તાત્કાલિક નિકાલ કરવા વિનંતી.

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        C
        Chauhan Mahendrakumar
        Oct 21, 2021
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        Address: Gsrtc borsad depo bus
        Website: Borsad depo bus noGJ18 z5169(borsad to Dahod)

        Main or meri sister Anand se baroda bus main travel kar rha tha. Dono ne Ak hi tickets thi...37×2=74rs.
        Or Vasad bus stand k toda aage bus bigad gay
        Fir conducor ne dusri bus ruki or us bas main me chad gaya or bus main sit khali thi fir bhi dirver ne bus chalu kar di or dusre passenger nahi chad paye...
        Or muje Forcefully dusri tickets leni padi ...ye bat[protected] ki hain ..
        Oct 21, 2021
        Complaint marked as Resolved 
        Not solved my problem
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Oct 21, 2021
        Updated by Chauhan Mahendrakumar
        Bas no Gj 18 z5169...borsad to Dahod
        Driver did not stopped bus at bus stop Unai_396590
        Bus no.GJ18Z7102 Ahwa to Ahmedabad
        Dt 14/11/2021 time. 10.40am
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          J
          Jatin Kalsariya
          from Ghumarwin, Himachal Pradesh
          Oct 20, 2021
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          Address: Ankleshwar

          Vijapur to surat bus driver, bus not Stop in Ankleshwar depo at 11:10 pm.even bus is almost empty.this event do not only one time, it's happened many times.i request to you sir, plz take action for it.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            R
            Ravindra091
            Oct 20, 2021
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            I want to complaint again bus conductor and driver of rajkot- mendarda ( non stop). On date: 20/10/2021. Time :05:35 pm.

            In this bus have seats available and I want to suffer by this bus to junagadh from rajkot - nagrikbank chowk and I am doing up down daily from junagadh to rajkot but they haven't stop bus at rajkot nagrik Bank chowk. Always this both conductor and driver do this. Other busses are stop at this stop of rajkot. There have many passengers but they don't stop bus. Please do strick action against both of them. I Don't have bus number but I mentioned date and time and route of bus.

            Thank you
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              M
              Oct 20, 2021
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              Address: Vadodara, Vadodara, Gujarat

              SURAT VIJAPUR Express bus ( Time : 08:15 AM ) not stop at Baroda Central Bus stand, Vadodara...

              Myself Manthan Sharma who is every month travel in this bus, but today on date 20/10/21 it is not stand in bus stand on it place/platform. Bus only come in bus stand and take fast round then go away immediately with high speed...

              Driver saw me but he don't stop bus..

              kindly take action against driver and conductor immediately...

              my contact number
              [protected]
              +1 photos
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                C
                Chirag patel 8683
                Oct 20, 2021
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                Start canceled bus route raiyadhar to radhanpur its first bus in morning for this route so many traffic available .we are daily travel in gsrtc bus from surendranagar to patdi and many other passengers travel in bus for rajkot to radhanpur. suddenly this bus canceled by depo manager for traffic issue. So we not reached at our destination at time .

                We hope you start the bus route raiyadhar to radhanpur . We are requesting you for this
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  K
                  kallik patel
                  Oct 17, 2021
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                  Address: Kayavarohan

                  Mere gav me bus aati nahi hai agar aaye to jaha bole vaha stop nahi karte hai on tym koi bhi bus nahi hai

                  Kayavarohan
                  Ta. Dabhoi
                  Dist. Baroda
                  391220
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                    T
                    Tamsa Sinh
                    Oct 17, 2021
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                    Address: Gandhinagar pathika aashram, sector 11, gh - 3

                    The afternoon bus from Gandhinagar to Sadra does not come regularly due to which many students have to face difficulties
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      K
                      kallik patel
                      Oct 16, 2021
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                      Address: Kayavarohan
                      Website: [email protected]

                      The bus doesn't come at the time of our village and doesn't even stop. In between, the boys have trouble going to school or college. In the depot, Jay is told to go where you want to go. Give it a go

                      Village. Kayavarohan
                      Ta. Dabhoi
                      Dust. Vadodara

                      391220
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                        V
                        vaupadhyay
                        from Rajkot, Gujarat
                        Oct 15, 2021
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                        Address: Rajkot

                        Dear Team,

                        I have tried to book e-ticket on GSRTC website and booking got failed but amount was debited from my account. Please find below detail and please help me to get transction reverse ASAP.

                        Reference Number : GS15863706

                        Name : Arvindkumar Upadhyay

                        Email : [protected]@gmail.com

                        Date Of Booking : 13/10/2021
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          G
                          ghanchi sohel
                          Oct 15, 2021
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                          Address: Dholka-382225 (dist-ahmedabad)

                          Request manager sir.
                          I am daily updown from dholka to Ahmedabad at 7 PM. Here we are thaks about we have lots of frequency. But the complaint is regarding very irregular timing. Sometime I need to wait by 1 hour at bus depo and after that we are getting 3 busses in same time. Because of that public also get stuck in bus depo and facing croud for taking seat in bus.
                          I request you to please try to solve this public transport problem by doing on time bus regularity.
                          We are very thankful to you.
                          Have a great day.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            A
                            Aneri Gandhi
                            Oct 15, 2021
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                            Address: Anupama flats gurukul

                            On 11th oct i booked the ticket from vaghodiya cross road to ahmedabad but issue ticket hasn’t been booked but my money got deductedthis happened 2 times complaining i got one time money back but not got my second time money as it happened two times that money got deducted but ticket hasn’t been booked kindly check into it
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                              R
                              Rajkumar prince
                              Oct 15, 2021
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                              Depot manager SURENDRANAGAR
                              SURENDRANAGAR - MORBI-JAMNAGAR bus overcrowding by dhangdhra and Halvad passengers so Morbi and jamnagar passenger are not get seat and standing from surendrangar to jamnagar. In bus seating capacity is around 55 and passengers are around 85 . In this COVID Time this is creat a Problem and spreading disease. Overcrowding transporte also illegal as per traffic police.

                              So give Extra Buses from SURENDRANAGAR to Halvad with this bus at this time so passengers are divide and Happy journey of all passengers are possible.

                              Thank you.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                A
                                Ankitipatel
                                Oct 15, 2021
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                                Address: Navsari bus depot

                                I have travel Godhra to Navsari dated 14, oct 2021 and reached navssri at 15, oct 2021 at 3.50 Am in gsrtc bus number GJ18Z5948.I want to go further by same bus at tighra jakatnaka, jamalpore so I asked conductor (Mr Hardik ) for give me ticket for Gandevi . But He has deny for it and not allow me for further travel. Kindly look into matter. We are suffering due to such knowledge gap of bus conductor.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  K
                                  khanaram
                                  Oct 15, 2021
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                                  I have booked ticket fOR Jalore to nadiad from GSRTC website
                                  but conductor is not giving seat.
                                  Do Any Action Against Conductors
                                  Bus NO. GJ 18J942
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                                    J
                                    J g chavda
                                    Oct 14, 2021
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                                    Dear sir
                                    Dhangdhra to jamnagar route ni bus no time 7:45am no hato atyare 8:00 vage dhangdhra thi upde che amra updown vada ne java ma late thay che bus no time 7:30 no karso
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                                      R
                                      raj sojitra
                                      Oct 13, 2021
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                                      DEAR SIR

                                      RAJKOT - KOTDA SANGANI (6:45 PM)

                                      THIS ROUTE BUS IS NOT COME AT TIME . THIS BUS IS COME IN RAJKOT BUS STAND ON TIME BUT BUS NOT START AT 6:45.
                                      This bus is late 30/45 minitus from last one month.
                                      so pessangera of bus is facing very hard problems.

                                      PLEASE DO NEEDFULLY

                                      FROM
                                      PESSANGES OF KOTDA SANGANI, RAJKOT.
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        M
                                        Manish Anawadia
                                        Oct 13, 2021
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                                        I booked the ticket from ahmedabad to deesa. Below is the sms received which does not have PNR number.

                                        ------- sms from gsrtc for ticket booking------
                                        *GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to DEESA Name: Manishkumar anawadia TripCode: 1815ABDTRDACS30 PNRNO/OB:, DOJ: 13/10/2021 DepTime: 18:15Hrs SeatNo: 6 Class: AC SLEEPER BoardingPt: GEETAMANDIR BUS PORT Txn Pass: cWf3PWhK Carry ID during jrny. T&C apply.
                                        -----–[protected]

                                        While cancelling ticket the PNR number is mandatory on gsrtc website. Thus, unable to cancel the ticket. Requesting to kindly arrange to cancel my ticket and refund the ticket amount to same payment mode. I made payment from [protected]@upi

                                        Regards,
                                        Manishkumar
                                        [protected]
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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