Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Request manager sir.
I am daily updown from dholka to Ahmedabad at 7 PM. Here we are thaks about we have lots of frequency. But the complaint is regarding very irregular timing. Sometime I need to wait by 1 hour at bus depo and after that we are getting 3 busses in same time. Because of that public also get stuck in bus depo and facing croud for taking seat in bus.
I request you to please try to solve this public transport problem by doing on time bus regularity.
We are very thankful to you.
Have a great day.

On 11th oct i booked the ticket from vaghodiya cross road to ahmedabad but issue ticket hasn’t been booked but my money got deductedthis happened 2 times complaining i got one time money back but not got my second time money as it happened two times that money got deducted but ticket hasn’t been booked kindly check into it

Depot manager SURENDRANAGAR
SURENDRANAGAR - MORBI-JAMNAGAR bus overcrowding by dhangdhra and Halvad passengers so Morbi and jamnagar passenger are not get seat and standing from surendrangar to jamnagar. In bus seating capacity is around 55 and passengers are around 85 . In this COVID Time this is creat a Problem and spreading disease. Overcrowding transporte also illegal as per traffic police.

So give Extra Buses from SURENDRANAGAR to Halvad with this bus at this time so passengers are divide and Happy journey of all passengers are possible.

Thank you.

I have travel Godhra to Navsari dated 14, oct 2021 and reached navssri at 15, oct 2021 at 3.50 Am in gsrtc bus number GJ18Z5948.I want to go further by same bus at tighra jakatnaka, jamalpore so I asked conductor (Mr Hardik ) for give me ticket for Gandevi . But He has deny for it and not allow me for further travel. Kindly look into matter. We are suffering due to such knowledge gap of bus conductor.

I have booked ticket fOR Jalore to nadiad from GSRTC website
but conductor is not giving seat.
Do Any Action Against Conductors
Bus NO. GJ 18J942

Dear sir
Dhangdhra to jamnagar route ni bus no time 7:45am no hato atyare 8:00 vage dhangdhra thi upde che amra updown vada ne java ma late thay che bus no time 7:30 no karso

DEAR SIR

RAJKOT - KOTDA SANGANI (6:45 PM)

THIS ROUTE BUS IS NOT COME AT TIME . THIS BUS IS COME IN RAJKOT BUS STAND ON TIME BUT BUS NOT START AT 6:45.
This bus is late 30/45 minitus from last one month.
so pessangera of bus is facing very hard problems.

PLEASE DO NEEDFULLY

FROM
PESSANGES OF KOTDA SANGANI, RAJKOT.

I booked the ticket from ahmedabad to deesa. Below is the sms received which does not have PNR number.

------- sms from gsrtc for ticket booking------
*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to DEESA Name: Manishkumar anawadia TripCode: 1815ABDTRDACS30 PNRNO/OB:, DOJ: 13/10/2021 DepTime: 18:15Hrs SeatNo: 6 Class: AC SLEEPER BoardingPt: GEETAMANDIR BUS PORT Txn Pass: cWf3PWhK Carry ID during jrny. T&C apply.
-----–[protected]

While cancelling ticket the PNR number is mandatory on gsrtc website. Thus, unable to cancel the ticket. Requesting to kindly arrange to cancel my ticket and refund the ticket amount to same payment mode. I made payment from [protected]@upi

Regards,
Manishkumar
[protected]

Rajkot to morbi route bus not availability from 7:00pm to 7:30 pm between
Kindly arrange the bus route 7:00pm to 7:30 pm between because very difficulty daily updown passengers.
Kindly take the action on as soon as possible.

Hi

Yestderday on 11th oct we have travelled in upleta upleta bus at 6PM from manavadar

Bus was super slow and passenger cant seat 10 min in it

Glasses broken

Everything shattered please change the bus

જય હિન્દ સર
સર હું દર્શન દેસાણી કોડીનાર ગાંધીનગર જે લગભગ રાત્રીના બે વાગ્યાના સમયની બસ છે તે બસ ઓનલાઇન રિઝર્વેશન ની અંદર ના બતાવતા હું લાઠી ગામની અંદર આવેલ પોઇન્ટ પર ઊભો હતો અને બસ બારોબાર થી નીકળી ગયેલ છે અને હું એક પેસેન્જર જે ગાંધીનગર જવા નીકળેલ તે બસનો લાભ મેળવી શક્યો નથી આવા બનાવો ઘણીવાર પણ બનેલ છે કે પેસેન્જર ગામની અંદર આવેલ પોઇન્ટ પર ઉભો રહે છે અને બસ બારોબાર જતી રહી છે તો સર આવા બનાવો ફરી વખત ના બને અને પેસેન્જરને સમયસર બસ મળી જાય તેવી આપ સાહેબને વિનંતી છે

*લાઠી ગામની અંદર આવેલો પોઇન્ટ નો સમય સાજે 7:00 થી સવારના 07:00 વાગ્યા સુધીનો છે

Kal mene vaghodia cross road se nehrunagar abd ki ticket book ki thi but payement time pe transaction error aya and ticket book nai hui thi but at the same time money has been deducted and this happened 2 times so i kindly request you to look after it and refund the. Money...

Inquiry is not available at Halvad bus station . Door always close so passenger face many problems related to bus timetable . You also know that bus are not on time so problem created.

GJ 18 Y 8951
Surendranagar to Halvad
Very bad experience in bus
Not properly open door and seats are very dirty .
Bus are poor condition so when speadbreaker cross glasses come in seats. So change bus on route .
Maintain cleaness in bus also.People are not satisfied with gsrtc if this buses are available
Thanks

The bus driver driving the 10th october 2021 7.30AM bus from Baroda Central Bus station to Nehrunagar was driving very aggressively, tailgating, harassing other truck drivers on the road and talking on the phone while driving on the expressway. Bus number- GJ 18 AZ 9256. Crew no- [protected].

09/10/2021.
Aaj roj godal panthak ma 1.5 kalak varsad padelo jema gondal bus station ma ghutan sama pani bharai gaya hata jena lidhe passengers andar jai sakta nahota. Sanje 7 vagya ni aspas, 2 gharda maji jemni umar 68/70 ni aju baju kahi sakay temne
(( UPLETA-RAJKOT))jena number
(( GJ-18-Z-2964)), , bus j tarffic na lidhe bus stand bahar atkai gai hati tyre 2 senior citizen strio bus ma besva gaya pan
(( KIRAN SOJITRA ))naam ni lady conductor tatha driver sahit e temne chadva na didha ane temni sathe uddhatai bharyu vartan kari temne bus ma thi niche utari didha ane ghutan sama pani ma chaline avo ane bus ma beso tevu kahyu. Aa banne vrudhho na badle jo te lady conductor na MAA-BAAP hot to temni sathe pan tochdai bharya vartan karya hoy.te banne strio mathi ek stri ne chalvama taklif padti hati tem chata temna par uche avaje vaat kari ane temni koi pan vinanti grahya na rakhi. Ava tochdai bharya vartan na lidhe khub j thes pahochi che. Tethi aa mahila conductor ne dand karvama ave tevi vinanti che aapne

Anand- Anjar route bus.
Departure time 9:45
On route this bus was stopped at cheapest, worst dhaba, where food was of lowest quality.no proper toilet.
And when asked to conductor he replied that this is under Tender.

Hello sir I was traveling from junagadh to mangrol on 8th October 2021, i was waiting at motibag bus stop junagadh at 18:15pm Friday.. Actually I was waiting bus for mangrol destination.. So on 18:15pm mangrol junagadh bus came but she (conduter) didn't stop there and we were shouting but she didn't, after that I took junagadh chorvad bus and dropped at Leshia so I could get that same mangrol bus, and luckly I caught it at 19:30pm at keshod charchok so I asked her (condocter) why didn't you stop bus at motibag junagadh she replied bus was full, but she lie because we were there it was not full but she intensely not stopped, then I asked her to give me complaint book she replied I don't have, I will not give it if you have any problem go n asked to depo, I told her that it's mandatory to have complain book then I request her to give her name she refused to spoke anything, n she didn't replied and behave rudely, I want to inquire this issues because she didn't carry complaint book and not given proper replied to passenger. Thank you.

Botad To surendranagr local bus
Bat not stop bas

Respected sir,
I confirmed my booking with GSRTC.a bus is dhanera surat with booked Sidhpur to bharuch from gsrtc website.on the time bus is not stopped at place and I contacted conductor then he said me to come at mehsana and pickup the bus at that time I I take a private vehicle and go at thare to pickup the bus.then after I picked up the at that time conductor miss behaviourd with me as like a servant and said me very shameful word to me so I wanted to request you to plz do needful about this type of your service and your employees behaviour with passangers..