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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 62

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S
Shridhar_4003
from Morbi, Gujarat
Oct 12, 2021
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Rajkot to morbi route bus not availability from 7:00pm to 7:30 pm between
Kindly arrange the bus route 7:00pm to 7:30 pm between because very difficulty daily updown passengers.
Kindly take the action on as soon as possible.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    M
    MausamiParmar
    from Upleta, Gujarat
    Oct 12, 2021
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    Hi

    Yestderday on 11th oct we have travelled in upleta upleta bus at 6PM from manavadar

    Bus was super slow and passenger cant seat 10 min in it

    Glasses broken

    Everything shattered please change the bus
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      D
      Deshani darshan kishorbhai
      from lathi, Gujarat
      Oct 11, 2021
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      Address: kalapi park,lathi,lathi,amreli,gujarat-365438

      જય હિન્દ સર
      સર હું દર્શન દેસાણી કોડીનાર ગાંધીનગર જે લગભગ રાત્રીના બે વાગ્યાના સમયની બસ છે તે બસ ઓનલાઇન રિઝર્વેશન ની અંદર ના બતાવતા હું લાઠી ગામની અંદર આવેલ પોઇન્ટ પર ઊભો હતો અને બસ બારોબાર થી નીકળી ગયેલ છે અને હું એક પેસેન્જર જે ગાંધીનગર જવા નીકળેલ તે બસનો લાભ મેળવી શક્યો નથી આવા બનાવો ઘણીવાર પણ બનેલ છે કે પેસેન્જર ગામની અંદર આવેલ પોઇન્ટ પર ઉભો રહે છે અને બસ બારોબાર જતી રહી છે તો સર આવા બનાવો ફરી વખત ના બને અને પેસેન્જરને સમયસર બસ મળી જાય તેવી આપ સાહેબને વિનંતી છે

      *લાઠી ગામની અંદર આવેલો પોઇન્ટ નો સમય સાજે 7:00 થી સવારના 07:00 વાગ્યા સુધીનો છે
      +1 photos
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        A
        Aneri Gandhi
        Oct 10, 2021
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        Ticket has not been booked but money has deducted

        Address: 3/A new anupama flats gurukul Ahmedabad

        Kal mene vaghodia cross road se nehrunagar abd ki ticket book ki thi but payement time pe transaction error aya and ticket book nai hui thi but at the same time money has been deducted and this happened 2 times so i kindly request you to look after it and refund the. Money...
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        R
        Rajkumar prince
        Oct 10, 2021
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        Inquiry is not available at Halvad bus station . Door always close so passenger face many problems related to bus timetable . You also know that bus are not on time so problem created.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          R
          Rajkumar prince
          Oct 10, 2021
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          GJ 18 Y 8951
          Surendranagar to Halvad
          Very bad experience in bus
          Not properly open door and seats are very dirty .
          Bus are poor condition so when speadbreaker cross glasses come in seats. So change bus on route .
          Maintain cleaness in bus also.People are not satisfied with gsrtc if this buses are available
          Thanks
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            A
            abc123455
            from Ahmedabad, Gujarat
            Oct 10, 2021
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            The bus driver driving the 10th october 2021 7.30AM bus from Baroda Central Bus station to Nehrunagar was driving very aggressively, tailgating, harassing other truck drivers on the road and talking on the phone while driving on the expressway. Bus number- GJ 18 AZ 9256. Crew no- [protected].
            +1 photos
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              D
              Dhruva_94
              from Rajkot, Gujarat
              Oct 9, 2021
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              Address: Gondal

              09/10/2021.
              Aaj roj godal panthak ma 1.5 kalak varsad padelo jema gondal bus station ma ghutan sama pani bharai gaya hata jena lidhe passengers andar jai sakta nahota. Sanje 7 vagya ni aspas, 2 gharda maji jemni umar 68/70 ni aju baju kahi sakay temne
              (( UPLETA-RAJKOT))jena number
              (( GJ-18-Z-2964)), , bus j tarffic na lidhe bus stand bahar atkai gai hati tyre 2 senior citizen strio bus ma besva gaya pan
              (( KIRAN SOJITRA ))naam ni lady conductor tatha driver sahit e temne chadva na didha ane temni sathe uddhatai bharyu vartan kari temne bus ma thi niche utari didha ane ghutan sama pani ma chaline avo ane bus ma beso tevu kahyu. Aa banne vrudhho na badle jo te lady conductor na MAA-BAAP hot to temni sathe pan tochdai bharya vartan karya hoy.te banne strio mathi ek stri ne chalvama taklif padti hati tem chata temna par uche avaje vaat kari ane temni koi pan vinanti grahya na rakhi. Ava tochdai bharya vartan na lidhe khub j thes pahochi che. Tethi aa mahila conductor ne dand karvama ave tevi vinanti che aapne
              +1 photos
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                J
                Jg455
                Oct 9, 2021
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                Anand- Anjar route bus.
                Departure time 9:45
                On route this bus was stopped at cheapest, worst dhaba, where food was of lowest quality.no proper toilet.
                And when asked to conductor he replied that this is under Tender.
                +3 photos
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                Oct 09, 2021
                Updated by Jg455
                Date of Travel : 9/10/2021
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                  S
                  Sandipkumar Chhasia
                  Oct 8, 2021
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                  Address: Mangrol

                  Hello sir I was traveling from junagadh to mangrol on 8th October 2021, i was waiting at motibag bus stop junagadh at 18:15pm Friday.. Actually I was waiting bus for mangrol destination.. So on 18:15pm mangrol junagadh bus came but she (conduter) didn't stop there and we were shouting but she didn't, after that I took junagadh chorvad bus and dropped at Leshia so I could get that same mangrol bus, and luckly I caught it at 19:30pm at keshod charchok so I asked her (condocter) why didn't you stop bus at motibag junagadh she replied bus was full, but she lie because we were there it was not full but she intensely not stopped, then I asked her to give me complaint book she replied I don't have, I will not give it if you have any problem go n asked to depo, I told her that it's mandatory to have complain book then I request her to give her name she refused to spoke anything, n she didn't replied and behave rudely, I want to inquire this issues because she didn't carry complaint book and not given proper replied to passenger. Thank you.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Oct 08, 2021
                  Updated by Sandipkumar Chhasia
                  Rudly behavior of mangrol depo conductor.. Junagadh mangrol bus 6pm
                  8th October 2021
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                    D
                    Dushyantsinh Chudasama
                    Oct 8, 2021
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                    Address: AT KUKDA TA MULI, SURENDRANAGAR, NR MAHILA GARBI MANDAL

                    Botad To surendranagr local bus
                    Bat not stop bas
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Surendranagr to muli village
                    Not stops bus
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                      K
                      kk parmar8
                      from Sidhpur, Gujarat
                      Oct 6, 2021
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                      Address: Nagaraj Nagar navavas sidhpur

                      Respected sir,
                      I confirmed my booking with GSRTC.a bus is dhanera surat with booked Sidhpur to bharuch from gsrtc website.on the time bus is not stopped at place and I contacted conductor then he said me to come at mehsana and pickup the bus at that time I I take a private vehicle and go at thare to pickup the bus.then after I picked up the at that time conductor miss behaviourd with me as like a servant and said me very shameful word to me so I wanted to request you to plz do needful about this type of your service and your employees behaviour with passangers..
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        R
                        R s Loladiya
                        Oct 5, 2021
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                        રાજકોટ to હળવદ ની બસ રેગ્યુલર આવતી નથી .જે સાંજે મોરબી 6:, 30 વાગે આવે છે .
                        અમારે બધાં ને ચરાડવા, હળવદ જવા માટે આવા ટાઈમે આ એક જ લોકલ બસ છે છતાં પણ અવારનવાર આ બસ બંધ કરી દેવામાં આવે છે આ બસ સિવાય બીજી કોઈ પણ લોકલ બસ આવા ટાઈમે નથી. અમારે જવામાં તકલીફ પડે છે
                        આ બસ રેગ્યુલર કરવી
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                          K
                          King king
                          Oct 5, 2021
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                          Address: Vadodara

                          Worst experience ... Bus conductor ha taken too much charges ... From Source to Destination the total distance was 7 km but he counted the fare of 14 km ... My experience was very bad... In my point of view GSRTC bus service is Very bad compare to Vadodara smart bus...
                          ------hope you will try to improve your service...
                          --------thank u... (Citizen of Gujarat)
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            D
                            DRkanzariya
                            Oct 5, 2021
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                            રાજકોટ to હળવદ ની બસ રેગ્યુલર આવતી નથી .જે સાંજે મોરબી 6:, 30 વાગે આવે છે .
                            અમારે બધાં ને ચરાડવા, હળવદ જવા માટે આવા ટાઈમે આ એક જ લોકલ બસ છે છતાં પણ અવારનવાર આ બસ બંધ કરી દેવામાં આવે છે આ બસ સિવાય બીજી કોઈ પણ લોકલ બસ આવા ટાઈમે નથી. અમારે જવામાં તકલીફ પડે છે
                            આ બસ રેગ્યુલર કરવી
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                              J
                              J g chavda
                              Oct 5, 2021
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                              રાજકોટ to હળવદ ની બસ રેગ્યુલર આવતી નથી .જે સાંજે મોરબી 6:, 30 વાગે આવે છે .
                              અમારે બધાં ને ચરાડવા, હળવદ જવા માટે આવા ટાઈમે આ એક જ લોકલ બસ છે છતાં પણ અવારનવાર આ બસ બંધ કરી દેવામાં આવે છે આ બસ સિવાય બીજી કોઈ પણ લોકલ બસ આવા ટાઈમે નથી. અમારે જવામાં તકલીફ પડે છે
                              આ બસ રેગ્યુલર કરવી
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                                S
                                Soaibs
                                from Vijapur, Gujarat
                                Oct 5, 2021
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                                Address: Vijapur

                                Dear sir,
                                This is to inform you that . Bus from Vijapur (mehsana) to gandhinagar in the morning are not coming on time specially bus name Bamanvav to Ahmedabad and Sapteshwar to Sarkhej usually this buses come late daily causing us a loss in office hours and on the evening also there is no perfection of time . Please do the needful

                                Than you
                                Soyeb
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  R
                                  rajalagiya
                                  from Surat, Gujarat
                                  Oct 4, 2021
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                                  Address: Surat

                                  गुजरात राज्य सड़क परिवहन निगम [GSRTC]
                                  जीएसआरटीसी बस पासिंग नंबर जीजे 18 जेड 7314 है। शहर में बस चालक व्यक्ति अधिक गति और नागरिक के साथ दुर्घटना के साथ।
                                  उसने दुर्घटना की और व्यक्ति को नुकसान पहुंचाया और भाग गया।
                                  दिनांक ०२.१०.२०२१ समय ४.२३ बजे सरथाना रोड पर, नवजीवन होटल सूरत गुजरात के पास ३९५०००६
                                  .
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                                    M
                                    meghvaghela
                                    from Ahmedabad, Gujarat
                                    Oct 4, 2021
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                                    Gandhinagar to zalod bus. Starting timming at ahmedabad at 5.30 a m and reached zalod timming at 10.30 am bus this bus always late ane reached at zalod around 11.00 am to 11.15 am.

                                    Driver drive bus very slowly and stop bus at each local stoppage also stoppage bus at hotel aroiund 20 minits.

                                    Dur to this reaseon i am always reached my office late.

                                    Please look in matter and solved it.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      Amaliyar Ajay
                                      Oct 4, 2021
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                                      The bus dahod to limkheda in not going to limkheda so many people can not go their workplace time to time please start the bus from Dahod to limkheda
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