Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

મેનેજર સાહેબ શ્રી,
મુંદ્રા થી ભુજ જવા માટે બ્પોરે 12.35 કલાકે બસ જતી હતી પણ થોડા સમયથી તે બંધ થઈ ગયેલ છે. હાલે બપોરે 12 વાગે બસ આવે છે અંત ત્યાર બાદ 1.15 વાગે મુંદ્રા થી ભુજ જવાની...

Ticket has not successful but ammount debited from my account...

Ammount debited 330₹

As soon as possible Pls give me my refund money on my account....

Dear sir,
i am doing daily up-down from surat to mosali chowkdi. I am pass holder.Yesterday[protected] at 06:30 p.M i was waiting for bus at gujarat agro infrastructure mega food park, near shah village. I had raise my hand to stop the bus but, the bus with vehicle no. Gj-18-z-2491, bus driver name:sanjay, had not stop the bus.
As, earlier he also done the same thing. Please take strict action agaisnt him otherwise i will...

Not even basic facilities such as fan are working in bus station at bus station junagadh

People have to suffer a lot plzz see regarding this...

I am frequent traveller of GSRTC bus from gandhidham to rajkot, every time i am facing timing issue of bus, every time bus was late due to fault in bus or puncher or traffic on highway.

Here from kutch many travellers are there every time bus is full reserved so, i request you to increase numbers of bus for this route and also We can use good quality of bus so that break down issue can be resolved....

I didnt know why this complaint portal are started bcz here many complaint and request are pending from long time.
If you not done any responsibility and own work then you feel shame and give resignation from your post and appointment proper representatives for given reply and proper answer in related complaint and query.

Sunil vala
[protected]...

બાવળા ડેપો નો ખરાબ-ખોટી રીતે કરવામાં આવતા વહીવટ ને કારણે મુસાફરો ઘણાં સમય થી હેરાન થાય છે, છતાં સ્થાનિક અધિકારીઓ તેમજ ઉચ્ચ અધિકારીઓ ને કઈજ ફરક પડતો નથી. ઘણાં બધા ફેરા અને...

I'd got reservation on 22th September at 11:55 from Morbi to bhavnagar sleeper bus...and I'd called the number [protected] provided by GSRTC of the driver for 20 times and he hasn't responded and once he picked and just put the phone aside...it's his duty to respond reserved passenger otherwise there'll be no meaning of providing phone no. Of the driver ... I wish GSRTC take necessary steps to curb such apathetic attitude in the public interest...

I orderd Drone ...But I received ( Turtle ) Decoration piece 😠 I lost rupee......

About Veraval to talala bus everyday 2 pm bus either cancel or late as much as one hour it means bus pick up time is 2 pm but daily time 3 pm please do something help people...

Respected sir,
I m service in government department.
*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to BOTADName:kamlesh mevadaTripCode:0545KSNSKDGJR47PNRNO/OB:G43556029, GS15562210 DOJ:[protected], :06:30:00, GURJARNAGRISeatNo: 29BoardingPt:AHMEDABAD CBS1Txn Pass:gyw6cdRF Carry ID during jrny. T&C apply.
I have booked for this. I have arrived 6.20. and still standing 6.40 and also heavy rain . then knowing that bus gone...

Balasinor to vyara bus not a full loaded she Empty bus but not stop kadodra bus stop 9:30 pm and other songhad express bus...

Today i am in amreli and want to go to bagasara when I enter the bus station DHORAJI-AMRELI bus coming in front of me
So i raised my hand and ask for stop but driver only show at me but did not stop the bus
Bus no. 5377
No.349
9061 conductor no.
Time 03:50...

Dear Sir,

Chhotaudepur to vijapur 4.30 Am but 42 minutes late on 20.09.21...

Dear sir,

Im Dhiren patadiya traveling to Ahmedabad (Civil hospital) to keshod. I booked my ticke online on gsrtc webside and my PNR is G[protected]/18.09.21. got tex massage from gsrtc your about bus number and time to pickup and Also crew Mobil number [protected]. i reach my pick-up pont at 1828 and called Bus crew he said "hamna avsu -hamna su " im continuous calling bt he is not giving proper answer to me. And finally bus...

As there stop at khodiyar colony, jamnagar but the driver did not stop the bus at the stop
Bus number GJ-18-Z-3150...

Very bad.

ગુજરાત એસટી ... શા માંટે ગંદકી વાળા હોટેલ પર સ્ટે કરે છે.. આજે જાણવા અને જોવા મળ્યું કે એસટી એ ગુરુકૃપા હોટેલ પર ઊભી રહે છે.. પરંતુ ગુરુકૃપા હોટેલ પર ખૂબ જ ગંદકી છે . જ્યાં...

Most of GSRTC buses stop at unhgenic places. Hotel sell cheap quality food and water bottles in double rupees. They are looting people. Stop them....

I have booked a ticket from vaghodia cross road to ahmedabad but due to reason i cancelled the ticket pnr no:G43445594 ticket has got canceled but I haven’t received my refund yet OB no :GS15507614...

Dear Sir,

I am traveling in GSRTC bus since long time.
I appreciate your facility of public transport in Gujarat. We can comfortably and easily reach to our metro cities in time.

I daily do up-down from Bharuch to Vadodara by bus number GJ-18-Z-6811 (Bharuch-Anjar)and it is an actually good service.

But sir, I have one grievance regarding Uncleanness as well as rude behaviour of bus driver.br...