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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 63

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K
King king
Oct 5, 2021
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Address: Vadodara

Worst experience ... Bus conductor ha taken too much charges ... From Source to Destination the total distance was 7 km but he counted the fare of 14 km ... My experience was very bad... In my point of view GSRTC bus service is Very bad compare to Vadodara smart bus...
------hope you will try to improve your service...
--------thank u... (Citizen of Gujarat)
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    DRkanzariya
    Oct 5, 2021
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    રાજકોટ to હળવદ ની બસ રેગ્યુલર આવતી નથી .જે સાંજે મોરબી 6:, 30 વાગે આવે છે .
    અમારે બધાં ને ચરાડવા, હળવદ જવા માટે આવા ટાઈમે આ એક જ લોકલ બસ છે છતાં પણ અવારનવાર આ બસ બંધ કરી દેવામાં આવે છે આ બસ સિવાય બીજી કોઈ પણ લોકલ બસ આવા ટાઈમે નથી. અમારે જવામાં તકલીફ પડે છે
    આ બસ રેગ્યુલર કરવી
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      J
      J g chavda
      Oct 5, 2021
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      રાજકોટ to હળવદ ની બસ રેગ્યુલર આવતી નથી .જે સાંજે મોરબી 6:, 30 વાગે આવે છે .
      અમારે બધાં ને ચરાડવા, હળવદ જવા માટે આવા ટાઈમે આ એક જ લોકલ બસ છે છતાં પણ અવારનવાર આ બસ બંધ કરી દેવામાં આવે છે આ બસ સિવાય બીજી કોઈ પણ લોકલ બસ આવા ટાઈમે નથી. અમારે જવામાં તકલીફ પડે છે
      આ બસ રેગ્યુલર કરવી
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        S
        Soaibs
        from Vijapur, Gujarat
        Oct 5, 2021
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        Address: Vijapur

        Dear sir,
        This is to inform you that . Bus from Vijapur (mehsana) to gandhinagar in the morning are not coming on time specially bus name Bamanvav to Ahmedabad and Sapteshwar to Sarkhej usually this buses come late daily causing us a loss in office hours and on the evening also there is no perfection of time . Please do the needful

        Than you
        Soyeb
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          R
          rajalagiya
          from Surat, Gujarat
          Oct 4, 2021
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          Address: Surat

          गुजरात राज्य सड़क परिवहन निगम [GSRTC]
          जीएसआरटीसी बस पासिंग नंबर जीजे 18 जेड 7314 है। शहर में बस चालक व्यक्ति अधिक गति और नागरिक के साथ दुर्घटना के साथ।
          उसने दुर्घटना की और व्यक्ति को नुकसान पहुंचाया और भाग गया।
          दिनांक ०२.१०.२०२१ समय ४.२३ बजे सरथाना रोड पर, नवजीवन होटल सूरत गुजरात के पास ३९५०००६
          .
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            M
            meghvaghela
            from Ahmedabad, Gujarat
            Oct 4, 2021
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            Gandhinagar to zalod bus. Starting timming at ahmedabad at 5.30 a m and reached zalod timming at 10.30 am bus this bus always late ane reached at zalod around 11.00 am to 11.15 am.

            Driver drive bus very slowly and stop bus at each local stoppage also stoppage bus at hotel aroiund 20 minits.

            Dur to this reaseon i am always reached my office late.

            Please look in matter and solved it.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              A
              Amaliyar Ajay
              Oct 4, 2021
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              The bus dahod to limkheda in not going to limkheda so many people can not go their workplace time to time please start the bus from Dahod to limkheda
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                K
                Kevan Dhamsania
                Oct 3, 2021
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                Address: PLOT NO 14, VRAJBHUMI SOCIETY, NEAR UMA SHIKSHAN TIRTH NARODA

                I am from Kutch district . Today I wait for bus from gadhsisha to bhuj but bus was cancel from bus depo . I contact bhuj bus depo rep receive that bus was canceled. As per online software time is 17.00 but bus is cancel so I miss my trian from bhuj. My request gadhsisha is rular area so kindly give regular service of bus .
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  E
                  Er.Pravin
                  from Dhanera, Gujarat
                  Oct 3, 2021
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                  Today I travelled from Sanand to Ahmedabad via GSRTC bus ( GJ-08-Z-6906 ) . Dating my traveling, I felt misbehave from conductor side. He insults me by saying 'go out of my bus'. I want to ask the administrator, is it valuable ?? If not then plz take action against him.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    R
                    Rider man
                    Sep 30, 2021
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                    Address: Cotila to dwarka
                    Website: India.in

                    Dangerous rode
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                      M
                      Meena kosambiya
                      Sep 28, 2021
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                      Address: Baroda

                      I raise a complaint against bus conducter he was misbehaving with me resfused me to travel in bus because i have handicap pass bus no. Was 7892 time was 9.50 am bus name kapadvanj to baroda on 28 sep'2021
                      He told me to pass is not valid in city i request actually and give money for ticket though he was so rude.
                      I request to main source not to do with anyone with this humanless mannerless behavior
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                        K
                        kartik danidhariya
                        Sep 27, 2021
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                        Hi sir/mam,

                        we booked 2 tickets online on 12 sep 2021 and journey date was also 12 sep 2021 bus want come in bus stop and got cancelled now we want that refund

                        here are the details for the same

                        trip code : 2030JNDTLDEXP51

                        reason : Bus is not come at all in the bus stop

                        Date of Booking : 12 sep 2021

                        Date of Journey : 12 sep 2021

                        EXPRESSSeatNo: 6, 7

                        OB ID: G43341404, GS15458001

                        departure place : JUNAGADH

                        destination place : RAJKOT

                        two tickets amout : Rs. 176 /-

                        Here is the whole message we hv at the time of booking

                        *GSRTC m-Ticket*JUNAGADH to RAJKOT BUSPORTName:divya gondaliyaTripCode:2030JNDTLDEXP51PNRNO/OB:G43341404, GS15458001 DOJ:[protected], :20:30:00, EXPRESSSeatNo: 6, 7BoardingPt:JUNAGADHTxn Pass:p9NJPKKW Carry ID during jrny. T&C apply.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          K
                          kartik danidhariya
                          Sep 27, 2021
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                          Hi sir/mam,

                          we booked 5 tickets online on 12 sep 2021 and journy date was also 12 sep 2021 bus want come in bus stop and got cancelled now we want that refund

                          here are the details for the same

                          trip code : 2030JNDTLDEXP51

                          reason : Bus is not come at all in the bus stop

                          Date of Booking : 12 sep 2021

                          Date of Journey : 12 sep 2021

                          EXPRESSSeatNo: 24, 25, 26, 27, 28

                          OB ID: G43341398, GS15457996

                          departure place : JUNAGADH

                          destination place : RAJKOT

                          two tickets amout : Rs. 440 /-


                          Here is the whole message we hv at the time of booking

                          *GSRTC m-Ticket*JUNAGADH to RAJKOT BUSPORTName:aman danidhariyaTripCode:2030JNDTLDEXP51PNRNO/OB:G43341398, GS15457996 DOJ:[protected], :20:30:00, EXPRESSSeatNo: 24, 25, 26, 27, 28BoardingPt:JUNAGADHTxn Pass:q4Xy6bx7 Carry ID during jrny. T&C apply.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            nipa Godiwala
                            Sep 27, 2021
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                            Address: સુરત

                            ખોલવાડ કઠોર તાલુકો કામરેજ જીલ્લો સુરત થી 4:45 વાગે સ્કૂલ ની છુટ્ટી પડે છે ઘણા સ્કૂલના બાળકો અટવાઈ જાય છે જે પહેલા કઠોર ની બસ ચાલતી હતી તે બસ ફરીથી ચાલુ કરવા વિનંતી જેથી બાળકોને સુવિધા મળી રહે પાસ કઢાવીને બાળકો અપડાઉન કરતા હતા જેને બદલે તેઓને 20 રૂપિયા રિક્ષાના અને બીઆરટીએસના દસ રૂપિયા ખર્ચી ને જવું પડે છે 15 દિવસનું ભાડું ચૂકવી 30 દિવસની મુસાફરી કરો આ યોજના મુજબ બસ સેવા ચાલુ હોય તો જ બાળકોને લાભ મળે ઘણીવાર સુરત ડેપો પર ફરિયાદ કરવા છતાં પણ કોઈ નિર્ણય આવ્યો નથી જેથી જેટલું બને તેટલું જલ્દી આ બસ સેવા ચાલુ કરવા વિનંતી હાલમાં પરીક્ષાનો ટાઇમ હોય બાળકો નો સમય બગડે છે
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              Saffron English
                              Sep 27, 2021
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                              મેનેજર સાહેબ શ્રી,

                              ભુજ થી મુંદ્રા ભુજ જવા માટે સવારે .7. 35 કલાકે બસ જતી હતી પણ થોડા સમયથી તે બંધ થઈ ગયેલ છે. હાલે સવારે 7.10 વાગે બસ છે જે નાની બસ આવે છે અને સમયસર આવતી નથી જેથી તેમાં ટ્રાફિક બહુ રહે છે. આ અગાઉ સવારે 6.15 વાગે બસ છે તો ત્યાર બાદ 7. 10 વાગે ભુજ યજિ મુંદ્રા જવાની બસ છે એટલે લગભગ સવા કલાક નો સમય હોય છે અને આ સમય શાળા જવાનો સમય પણ છે જેથી આજુબાજુ ના ઘણા બધા વિધાર્થીઓ ને તકલીફ પડે છે. જેથી સત્વરે 7.30 વાગેઅથવા 6.45 વાગે બસ ચાલુ કરવા વિનતિ...આજરોજ ભારપર - સૂરજપર થી આ બસ આપ ડાઉન કરતી નારણપર જતી વિધ્યાર્થિનીઓ રહી ગઈ હતી. તેઓ માટે બીજો કોઈ વાહન બસ ઉપલબ્ધ નથી. આજે બસ માં થ્દોઈ ગિરદી હોવાથી ભારાપર ઊભી રાખવામા આવી નહોતી. જેથી આ પ્રોબ્લ્મ ના ઉપાય માટે એક બીજી બસ 6.45 અથવા 7.30 શરૂ કરવી બહુ જરૂરી છે.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                Saffron English
                                Sep 27, 2021
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                                મેનેજર સાહેબ શ્રી,
                                મુંદ્રા થી ભુજ જવા માટે બ્પોરે 12.35 કલાકે બસ જતી હતી પણ થોડા સમયથી તે બંધ થઈ ગયેલ છે. હાલે બપોરે 12 વાગે બસ આવે છે અંત ત્યાર બાદ 1.15 વાગે મુંદ્રા થી ભુજ જવાની બસ છે એટલે લગભગ સવા કલાક નો સમય હોય છે અને આ સમય શાળા છૂટવાનો પણ છે જેથી આજુબાજુ ના ઘણા બધા વિધાર્થીઓ ને તકલીફ પડે છે. જેથી સત્વરે આ બસ ચાલુ કરવા વિનતિ...
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  B.G.Pal
                                  from Bhavnagar, Gujarat
                                  Sep 26, 2021
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                                  Address: Bhavnagar

                                  Ticket has not successful but ammount debited from my account...

                                  Ammount debited 330₹

                                  As soon as possible Pls give me my refund money on my account.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    Harshad G Jani
                                    from SURAT, Gujarat
                                    Sep 26, 2021
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                                    Address: SURAT,GUJARAT
                                    Website: GSRTC.IN

                                    Dear sir,
                                    i am doing daily up-down from surat to mosali chowkdi. I am pass holder.Yesterday[protected] at 06:30 p.M i was waiting for bus at gujarat agro infrastructure mega food park, near shah village. I had raise my hand to stop the bus but, the bus with vehicle no. Gj-18-z-2491, bus driver name:sanjay, had not stop the bus.
                                    As, earlier he also done the same thing. Please take strict action agaisnt him otherwise i will complaint to road ministry and also viral photos of your bus in social media.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      Jil Vaghasia
                                      Sep 25, 2021
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                                      Address: Bus station junagadh

                                      Not even basic facilities such as fan are working in bus station at bus station junagadh

                                      People have to suffer a lot plzz see regarding this
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                                        Nishit Ghaghra
                                        Sep 24, 2021
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                                        I am frequent traveller of GSRTC bus from gandhidham to rajkot, every time i am facing timing issue of bus, every time bus was late due to fault in bus or puncher or traffic on highway.

                                        Here from kutch many travellers are there every time bus is full reserved so, i request you to increase numbers of bus for this route and also We can use good quality of bus so that break down issue can be resolved.
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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