Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Rajkot-amreli bus- gj 18 z 3520. This bus condoctor and bus driver denied for travel in his bus and bus was full empty. And stop was also available in my destination point. Please i request to gsrtc depot manager that please remove that conductor and bus driver.

I booked a seat (seat no. 55) in a bus (service from vadodara to kesod) but bus is having seating capacity of 52 passengers only.

I and other 5 fellows are suffering due to miss management of irresponsible authorities of GSRTC.

We raised complain in depo and we came to know that conductor is continuously complaining for the same problem to Mr. Rathod (ATS) but nothing came out.

Depo staff called Mr. Rathod (ATS) in front of me and other 5 passengers but he responded very rudely and irresponsibly to demo staff.

Please take strict action against responsible.

Again i am mentioning the bus details for your reference
Bus : service from vadodara to kesod
Departure time : 11 PM.

The bus is take off Baroda Central bus depot to limbadi take off time =13:45 bus arrived at 14:20, 35 minute let
Bus no : gj-18 -6151

I was booked my Ticket From Bavla to Keshod PNR Number G42845719. DOJ was 27/08/2021. Bus Depart time was 23:25 i was reach bavla 23:10 and wait till 23:25 bus not come then i call to Conductor number on [protected]. he say me bus is reach near bagodara. i was reach depart location before 15 mins.i am not get any call from conductor. and conductor blam be to reach on time and he was depart bus before depart time. he miss behave with me and told to reach bagodara bus stop so how can i reach bagodara in 10 mins because bagodara is 30 Kms aprox from bavla. and how can i take vehicle in short time. i am Annoying full night i reach keshod after change 3 or 4 vehicle. is this not responsiblity service of GSRTC. i was booked in GSRTC for safety and not Annoying.

Litrary there are no curtains there is no mean of air-condition if curtains ain't there.

Dear sir/Madam,

My complaint against olpad depo.

After conona pandemic Morpopadi bus not start. bus is stop due to the income not getting from it as per the manager says.

Many request of passengers, Bus is started for 15 days to check the income of the bus upto 20 July.

I am regular passanger of that bus.But when I ask to olpad depo manager she told me only having 4 or 5 direct passengers (mor and popadi)in the bus.and bus is stopped.But actual 8 to 9 Direct passengers is available.

She doesn't do proper analysis of that bus. there are many more constrain.

For example before pandamic bus time is 7:05pm from Adajan depo. and now timing is 6:55pm. more of the passengers come from job or other 7:00PM to 7:10pm.

And the Other bus is also coming late. so 6:30 to 7:40 no bus available to reaching destination.

As per the telephonic discussion with the depo manager she doesn't understand the problem.she only says please give me in written note so I will work on it.i don't know why she take it personally or she don't know how to do analysis or she doesn't know how to increase more income.or there less experience.

Request to GSRTC team check the every aspects and then stopped the bus.

Kindly look into the matter.you reply will highly appreciate.

Reagards

Passanger

Dear Sir

Till I waited reply from your side
On my complain dated 18.08.21 as per below

VerifiedGujarat State Road Transport Corporation [Gsrtc] — Required Express bus Viramgam to Ahmedabad (complaint)
K
Kanzariya Milan
Aug 18, 2021
I am travelling in Viramgam to Zalod express bus, which is departure from Viramgam at 7. 45 to 7. 55 am. In this bus almost 25 to 30 pass holder, whose office time is 9 am to 9. 30 am. Due to connecting Sachana bus stand by express bus is let arrive in Ahmedabad and all pass holder deducted their half day...

Hello sir
I'm passenger
Sir navsari to badmal Bus GJ-18-Z-2043 Every Time so late And Every time must time rest on anaval Bus stop Anaval arrival Time Is 6:09 but is diaper time is 6:30 it's not good please sir Inform this bus conductor and driver

Dear sir im regular student from deesa to patan i have an issue with bus timming is not fix some times bus comes 10 min before some times comes 10~15 min delay But actual time of bus is 8.00 am
After that we facing many fluctuation in clg timming so when we are b/w the road bus driver not stop bus even he know very well we are regular traveller students so plz give us some support .. Bus name deesa patan deesa local

I have book my ticket today from baroda to jamnagar and PNR no is G42717231. During journey near bagodar bus tire puncher and we picked up bus for rajkot. At rajkot bus depo bus mahuva-jamnagar drive and conductor said that we did not sit on bus by my original bus conductor report. Also on mahuva-jamnagar bus sit is available not book and both driver and conductor behavior is very rude. So please take it on priority and give some reply regarding my complaint.

Today 6/02/2071 My son was going to Ahmedabad, so I made an online booking. The time to pick up the bus from Jambusar to Ahmedabad from the depot is 2:00 pm. So if the depot manager is given the authority to take off the bus 15 minutes early today if he is taken out of the depot at 1:45 am. Who is responsible for the harassment that happens to the passenger?

Dear sir,
Complain against Karjan Depo and Dabhoi Depo.
We lots of passengers travelling everyday in these bus. Modasa-Malsar (Karjan depo) and Baroda-malsar (Dabhoi depo) Both night buses arrive late everyday, Both Buses Lifting time is 6.10 PM from baroda depo but someone bus arrives at 7 o'clock, and someone arrives at 8 o'clock, and It is 9.30-10 o'clock when we reach home at night. it is very heard and difficult situation in night.
we already complain to depo manager about this. but they doesn't take any action. and they give rudely answer. Please reschedule both buses to 6.10 at baroda depo .

Dear sir/ma'am,

I request you to contact head office of vapi bus depo to make proper schedule for vapi to umbergaon bus and increase frequence of bus schedule. and make metrolink to big bus on 6:20 pm in evening.

we(20 passengers aprox) are facing this issue science a month.
please,
i request you to resolve this issue asap.

thanks and regards
Umbergaon Passengers

In our village, the bus from Vijapur to Mehsana and Mehsana to Himmatnagar used to come and from Devda to Vijapur in the morning, it has bePlease turn on the Route bus belowcome a band. anadpura thi amdavad java mate problrm thay che to aena mate amdavad ni chalu karva vinanti 1.vijapur to mahesana vaya kukarwada 2.mahesana to vijapur vaya kukarwada 3.devda to vijapur vaya kukarwada 4.devada to bapunagar vaya anandpura kukarwada

Namaskar sir
Ankleshwar ke conductor or driver ne Chalisgaon depo me rat ko drink karke subah Chalisgaon to Ankleshwar 5:30 baje chutane vali gaadi thi lekin 6 baj chuke the passenger ne unko jagaya tab unhone gaadi nikali lekin mene kyon gaadi late hui javab pucha to conductor ne muzase battamiji se bat ki or bole ki hamari gaadi me bethane ka nahi gaadi se utarane ko bola or dusari gaadi se jao. Yesi battamiji se zagada kiya Yesa kisi dusare passenger ke sath na ho Isliye krupaya aap unke kilap koi action le dhanyawad.

Without respect to you, The bus Bhuj to tharad time 6.30Am, without informe from work shop bhuj to its room going IN gate to Out side bus statuon. Pasdinger wainting for bus. Help desk not responce and give depo manager no. But not responce depomanager
Root : Bhuj to Tharad (Radhan poor)
Bus no. 3583

With reference to the above cited subject line, Dhari Rajkot (bus name).

Reporting time as per E Ticket: 06:05AM
Bus arrives: 06:35AM on or after on a daily bases

Passengers are facing problems. As this is a small town, public are not aware about this facilities.

Hope to have a look into this on priority.

માંડવી થી સુરત અને સુરત થી માંડવી જતી બસ ના ડ્રાઈવર હાથ ઊંચો કરીએ તો પણ બસ ઉભી રાખતા નથી બસ ખાલી હોય તો પણ ઉભી રાખતા નથી અને અમારું સ્ટોપ નથી એવું કહે છે સુરત માંડવી થી ડેપો ની બસ નંબર ઝીરો 102 ખૂબ જ ખરાબ હાલતમાં છે છતાં પણ તેને દોડાવવામાં આવે છે વરસાદમાં ખૂબ જ પાણી ગણે છે પેસેન્જર બેસી શકતા જ નથી ઉભા ઉભા પેસેન્જરે આવું પડે છે હાલમાં રક્ષાબંધન તહેવાર હોય ઘણા પેસેન્જર સુરત થી માંડવી જતા હોય છે સુરત થી માંડવી ની બસ ની સંખ્યા ઘણી ઓછી હોય પેસેન્જરોએ બાળકો સાથે ઉભા ઉભા જવું પડે છે જ્યારે હોળીનો તહેવાર હોય ત્યારે ગોધરા અને દાહોદની એકસ્ટ્રા બસ દોડાવવામાં આવે છે એ જ રીતે સુરત થી માંડવી અને માંડવી થી સુરતની એક્સ્ટ્રા બસો ની જરૂર હોય બસ મૂકવા વિનંતી છે

Respected sir,
I was conoformed my advance registration in bus name Surat to Gondal on date 21/08/2021 from Baroda central bus stand.
The time of that bus is 8:45 AM o'clock on Baroda central bus stand depot. That bus is always not on time & today also that bus was reach 20 min.before a actual time. As I was registered passenger, the conductor has responsibility to call the passenger as he/she should not come on time but conductor doesn't follow them & because of that I missed my bus because of his mistake. So for that I was face a problems. As I was inquire for that bus at baroda depo, sir wasn't gave us proper answer & he continue said bus is not come still It's time is near about but in actual bus was leave the station before a time.
So I want that you take a strict action on above mention bus & on conductor also. Hope you follow my complaint & solve it.
Thanking you!

I and my friend have Gurjar Nagri pass regularly we travell bhachau from gandhidham in morning at 6.30am.

We have to face worst situation in 'Anjar Jamnagar' bus where lady conductor is always showing bad attitude and twice thrice refuse to give seat and saying driver as well that don't allow these passengers who have pass.

Today 21.08.21 when there was rush at bus stand we were about to board the Anjar Jamnagar bus there were enough vacant seats and passengers booking were from Bhachau then also that lady conductor refuse to give the seat and shown worst attitude.

Inspite of having pass we have to travell with ticket in volvo bus.

Kindly keep some polite and genuine staff who can deal public well and take strict action against that lady conductor.

Date & time[protected].35am
Bus name - Anjar jamnagar
Bus number - GJ18 Z 3059