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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 66

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B
Bhisma King
Aug 25, 2021
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Hello sir
I'm passenger
Sir navsari to badmal Bus GJ-18-Z-2043 Every Time so late And Every time must time rest on anaval Bus stop Anaval arrival Time Is 6:09 but is diaper time is 6:30 it's not good please sir Inform this bus conductor and driver
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    D
    Devil Kp
    Aug 25, 2021
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    Address: Deesa banas kantha

    Dear sir im regular student from deesa to patan i have an issue with bus timming is not fix some times bus comes 10 min before some times comes 10~15 min delay But actual time of bus is 8.00 am
    After that we facing many fluctuation in clg timming so when we are b/w the road bus driver not stop bus even he know very well we are regular traveller students so plz give us some support .. Bus name deesa patan deesa local
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      R
      Rajan Sondagar
      Aug 24, 2021
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      I have book my ticket today from baroda to jamnagar and PNR no is G42717231. During journey near bagodar bus tire puncher and we picked up bus for rajkot. At rajkot bus depo bus mahuva-jamnagar drive and conductor said that we did not sit on bus by my original bus conductor report. Also on mahuva-jamnagar bus sit is available not book and both driver and conductor behavior is very rude. So please take it on priority and give some reply regarding my complaint.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        P
        Pra@24
        Aug 24, 2021
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        Address: Block No 9, Jodhal Krupa, Ambedkar Society, Near Taluka Panchayat Colony, Bhimpura Road, At & Po Ta Amod

        Today 6/02/2071 My son was going to Ahmedabad, so I made an online booking. The time to pick up the bus from Jambusar to Ahmedabad from the depot is 2:00 pm. So if the depot manager is given the authority to take off the bus 15 minutes early today if he is taken out of the depot at 1:45 am. Who is responsible for the harassment that happens to the passenger?
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          C
          cp09
          Aug 24, 2021
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          Dear sir,
          Complain against Karjan Depo and Dabhoi Depo.
          We lots of passengers travelling everyday in these bus. Modasa-Malsar (Karjan depo) and Baroda-malsar (Dabhoi depo) Both night buses arrive late everyday, Both Buses Lifting time is 6.10 PM from baroda depo but someone bus arrives at 7 o'clock, and someone arrives at 8 o'clock, and It is 9.30-10 o'clock when we reach home at night. it is very heard and difficult situation in night.
          we already complain to depo manager about this. but they doesn't take any action. and they give rudely answer. Please reschedule both buses to 6.10 at baroda depo .
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            M
            Manish@baumer
            Aug 23, 2021
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            Address: Vapi x(char rasta) road.

            Dear sir/ma'am,

            I request you to contact head office of vapi bus depo to make proper schedule for vapi to umbergaon bus and increase frequence of bus schedule. and make metrolink to big bus on 6:20 pm in evening.

            we(20 passengers aprox) are facing this issue science a month.
            please,
            i request you to resolve this issue asap.

            thanks and regards
            Umbergaon Passengers
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              K
              kartikumar patel
              Aug 23, 2021
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              Address: anandpura (kukarwada)

              In our village, the bus from Vijapur to Mehsana and Mehsana to Himmatnagar used to come and from Devda to Vijapur in the morning, it has bePlease turn on the Route bus belowcome a band. anadpura thi amdavad java mate problrm thay che to aena mate amdavad ni chalu karva vinanti 1.vijapur to mahesana vaya kukarwada 2.mahesana to vijapur vaya kukarwada 3.devda to vijapur vaya kukarwada 4.devada to bapunagar vaya anandpura kukarwada
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                A
                akshaykharatmal
                Aug 23, 2021
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                Address: Chalisgaon

                Namaskar sir
                Ankleshwar ke conductor or driver ne Chalisgaon depo me rat ko drink karke subah Chalisgaon to Ankleshwar 5:30 baje chutane vali gaadi thi lekin 6 baj chuke the passenger ne unko jagaya tab unhone gaadi nikali lekin mene kyon gaadi late hui javab pucha to conductor ne muzase battamiji se bat ki or bole ki hamari gaadi me bethane ka nahi gaadi se utarane ko bola or dusari gaadi se jao. Yesi battamiji se zagada kiya Yesa kisi dusare passenger ke sath na ho Isliye krupaya aap unke kilap koi action le dhanyawad.
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  M
                  Mishra Ramesh
                  from Powai, Maharashtra
                  Aug 23, 2021
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                  Without respect to you, The bus Bhuj to tharad time 6.30Am, without informe from work shop bhuj to its room going IN gate to Out side bus statuon. Pasdinger wainting for bus. Help desk not responce and give depo manager no. But not responce depomanager
                  Root : Bhuj to Tharad (Radhan poor)
                  Bus no. 3583
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Aug 23, 2021
                  Updated by Mishra Ramesh
                  Bhuj to Tharad via Radhanpur time 6.39am without infomr bus going In gate to out side
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                    H
                    Hem gsrtc
                    Aug 23, 2021
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                    Address: Chalala

                    With reference to the above cited subject line, Dhari Rajkot (bus name).

                    Reporting time as per E Ticket: 06:05AM
                    Bus arrives: 06:35AM on or after on a daily bases

                    Passengers are facing problems. As this is a small town, public are not aware about this facilities.

                    Hope to have a look into this on priority.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      N
                      nipa Godiwala
                      Aug 21, 2021
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                      Address: surat

                      માંડવી થી સુરત અને સુરત થી માંડવી જતી બસ ના ડ્રાઈવર હાથ ઊંચો કરીએ તો પણ બસ ઉભી રાખતા નથી બસ ખાલી હોય તો પણ ઉભી રાખતા નથી અને અમારું સ્ટોપ નથી એવું કહે છે સુરત માંડવી થી ડેપો ની બસ નંબર ઝીરો 102 ખૂબ જ ખરાબ હાલતમાં છે છતાં પણ તેને દોડાવવામાં આવે છે વરસાદમાં ખૂબ જ પાણી ગણે છે પેસેન્જર બેસી શકતા જ નથી ઉભા ઉભા પેસેન્જરે આવું પડે છે હાલમાં રક્ષાબંધન તહેવાર હોય ઘણા પેસેન્જર સુરત થી માંડવી જતા હોય છે સુરત થી માંડવી ની બસ ની સંખ્યા ઘણી ઓછી હોય પેસેન્જરોએ બાળકો સાથે ઉભા ઉભા જવું પડે છે જ્યારે હોળીનો તહેવાર હોય ત્યારે ગોધરા અને દાહોદની એકસ્ટ્રા બસ દોડાવવામાં આવે છે એ જ રીતે સુરત થી માંડવી અને માંડવી થી સુરતની એક્સ્ટ્રા બસો ની જરૂર હોય બસ મૂકવા વિનંતી છે
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        P
                        Painting Tutorials
                        Aug 21, 2021
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                        Website: wwww.gsrtc.com

                        Respected sir,
                        I was conoformed my advance registration in bus name Surat to Gondal on date 21/08/2021 from Baroda central bus stand.
                        The time of that bus is 8:45 AM o'clock on Baroda central bus stand depot. That bus is always not on time & today also that bus was reach 20 min.before a actual time. As I was registered passenger, the conductor has responsibility to call the passenger as he/she should not come on time but conductor doesn't follow them & because of that I missed my bus because of his mistake. So for that I was face a problems. As I was inquire for that bus at baroda depo, sir wasn't gave us proper answer & he continue said bus is not come still It's time is near about but in actual bus was leave the station before a time.
                        So I want that you take a strict action on above mention bus & on conductor also. Hope you follow my complaint & solve it.
                        Thanking you!
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          D
                          Dee.K
                          Aug 21, 2021
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                          Address: Gandhidham

                          I and my friend have Gurjar Nagri pass regularly we travell bhachau from gandhidham in morning at 6.30am.

                          We have to face worst situation in 'Anjar Jamnagar' bus where lady conductor is always showing bad attitude and twice thrice refuse to give seat and saying driver as well that don't allow these passengers who have pass.

                          Today 21.08.21 when there was rush at bus stand we were about to board the Anjar Jamnagar bus there were enough vacant seats and passengers booking were from Bhachau then also that lady conductor refuse to give the seat and shown worst attitude.

                          Inspite of having pass we have to travell with ticket in volvo bus.

                          Kindly keep some polite and genuine staff who can deal public well and take strict action against that lady conductor.

                          Date & time[protected].35am
                          Bus name - Anjar jamnagar
                          Bus number - GJ18 Z 3059
                          +1 photos
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            K
                            Kalash shah
                            Aug 21, 2021
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                            Address: Rankuva

                            Today morning bus driver has not stop the bus near Depo and stop little far and when I went there and I was about to open the door and he started the bus and I was about to fall so please do something

                            And no bus was there no time management
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                              D
                              Dr Maulik Mehta
                              Aug 20, 2021
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                              Respected sir please provide the covid-19 guideline in the bus service.
                              The boss is going from Nathdwara to Surat and employees are not follow the guidelines of the covid-19.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                S
                                saharsh patel
                                Aug 20, 2021
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                                GSRTC: PNR:G42577192, DOJ:20/08/2021, Pickup Point:BARODA CENTRAL BUS STATION, Time:12:00, Crew No: [protected], GJ-18-AZ-8205.
                                bus time par aavti nathi 12:00 hours no time hato departure baroda bus aavi 12:30 ae ane pachi bus makarpura bus station par 8 minutes ubhikari didhi
                                barodathi pachi bus bharuch 30 minutes mate ubhi kari didhi why we are choos volvo comfort and time schedule adjustment but some poor gsrtc management your all customers are spend money for best service by gsrtc but gsrtc management poor and fail i don't know this complaint someone see or not and neglected by gsrtc staff and bus speed 80km why we spent money on volvo 80 km speed is not right for volvo after corona surat ambaji Volvo stopped
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                                  V
                                  Vraj62365
                                  Aug 20, 2021
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                                  I was at prem darvaja bus station at roughly 7 AM and bus number 69sh didn't stop for me while bus was completely empty
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                                    D
                                    Dharmeshrathod
                                    Aug 19, 2021
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                                    Address: JETPUR GUJARAT

                                    I complaint against jetpur depo dist rajkot
                                    i have face issue last 6 months for passenger pass renewal
                                    jetpur depo not renew my pass his said to me printer not available
                                    2 time talk to depot manager but not proper solution

                                    location : jetpur dist rajkot

                                    mo [protected]
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    please update status of jetpur st station
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                                      B
                                      barot saurabh
                                      Aug 19, 2021
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                                      Address: ST Depo Gondal Rajkot Divsion

                                      ગોંડલ ડેપો ની રાજકોટ- દીવ ગાડી નંબર:- ૫૪૯૬ સવારે રાજકોટ થી ૬.૪૫ ઉપડવાનો ટાઇમ છે અને દીવ થી બપોરે ૧.૨૦ નો ટાઇમ છે પરતું છેલ્લા ચાર-પાચ માસ થી દરોજ બ્રેક ડાઉન થાય છે કોઈ વારંવાર ટાયર પંચર કે પછી ગાડી જ ચાલુ ના થાય કે ધક્કા મારવા પડે ગાડીને ફરજ કામ કરતાં ડ્રાઈવર- કંડક્ટર પણ બીચરા હરરોજ કમ્પ્લેંન કરીને થાકેલ છે પરંતુ વારંવાર કરવા પછી પણ ગોંડલ ડેપો ના મેનેજર કોઈપણ જાત ની કેર લેતા નથી વધુ માં કોઈ બૂકિગ વાડું રહી ગયું છે એમ કરી ભર ગોંડલ ડેપો ના મેનેજરજંગલ માં ગાડી ઊભી કરાવી દેછે .જેની અસર અમારા નોકરી-ધંધા પર અસર થાય છે માટે તાકીદે આના પર કામગિરિ કરવી.
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        Patel Shubham
                                        Aug 18, 2021
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                                        Address: Ankleshwar GIDC depo
                                        Website: www.consumercomplaints.in/new_complaint

                                        Respected sir,
                                        In Ankleswar GIDC bus depo at 12am to 4am 90% bus not arrive, So for that we are not able to catch bus earlier.
                                        Mostly bus going from highway.

                                        Respect you to pls resolve this issue as soon as possible.
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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