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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 67

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P
Padarshi Vasim I
Aug 3, 2021
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Bus are not stopped his his stop

Address:Bhavnagar

Palitana Route local Bus driver not stop in local bus stand. So we are very not reached our destination. We are face very problem but it's happening day to day. So we hope you are realized our problem. And do need as Early as possible....
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VinayShiv
Aug 3, 2021
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Conductor doesn't know his Responsibility.

Address:9106012202

Dt: 03/08/2021
Bus: Garbada to Amdavad
No: GJ18Z7312

I was traveling to Ahmedabad by GJ18Z7312 at morning 5:50AM in between the bus was stopped at Godhra for 5 minutes, and I was gone for toilet.
Within 3 minutes I came back and seen that my bus was departed, without tied up my pant and washing hands I run for bus and also shouted to the Conductor for stopping the bus, but instead of stopping the bus,...
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M
Mass of Passenger
Aug 2, 2021
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Sami-Harij bus irregularities

Sami-Harij bus come in evening 2 days a week..not comming regular.All the passanger waiting 2 hours after Sami-Harij bus not come...even there is no frequency on mehsana-vijapur newly high scale highway and this is not comming regularly then what we passengers do...Kindly rectify our hardships and resolved the problem...Moreover to start new passenger bus on mehsana-Vijapur highway in evening time....
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Website:WWW.GSRTC.IN

My ticket Somnath was booked on Mundra Sleeper Bus on 01/08/2021. Bus time is 18.30 bus diparted from 18.25. and conductor not imphormed ti to pesenger.
My PNR number.GSRTC: PNR:G42135528, DOJ:01/08/2021, Pickup Point:SOMNATH, Time:18:30, Crew No: [protected], GJ-18-Z-2245.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G42135528...
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Pakshal shah
Aug 1, 2021
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About bus staff

Address:વિરમગામ

હું સવારે 4.45 ની લોકલ બસ દ્વારા વિરમગામ થી શંખેશ્વર જઈ રહ્યો હતી, આ મુસાફરી નો સમય અંદાજે 1 થઈ 1.30 કલાકનો જ છે તો પણ બસના હજાર કર્મચારીએ 45 મિનિટ પછી ચા પાણી માટે એક ખાનગી હોટલ પર...
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Harsh patel 79
Jul 31, 2021
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Rough driving , miss behaviour with family

Dear sir

My complain is about rough driving of ST bus driver, at Nandasan (mehsana ahmedabad highway) bus number is GJ-18-Z-7217 . Me and my family passing on bridge at nandasan, at the same time this bus coming side to the bridge . Directly he drive bus on main road suddenly with over speed . Suddenly i have to stopped my car at the middle of highway.

When i stoped the bus for complain . The driver of the...
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Address:S. T Depo, Jambusar, Dist,. Bharuch
Website:www.gsrtc.in

After 5pm no buses are available from Jambusar to Vadodara till 6:30pm.
And the bus departing at 6:30pm is also uncertain.
Around 100-150 passengers travel at this time from Jambusar to Vadodara & due to lack of buses covid rules are also violated as no social distancing is followed.
Previously buses were kept @5:30pm, but now they have been cancelled since 2 months.
This time from 5:00p.m to6:30p.m is very...
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D
Dharmrajsinh zala
Jul 30, 2021
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Bus can't stop at moti khavdi bus stop

Address:Moti khavdi bus stop

We 2 passenger wait for gsrtc bus and one bus arrived 'Rajkot-j amnagar- khambhaliya' and his bus number is GJ18 Z 3500.

We raised a hand for stopping the bus but they ignore us and pass away.

Time: 18:30 approx...
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D
DrHiral Chaturvedi
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Conductor is not wearing mask

Address:Ahmedabad

30.07.2021
I am traveling in the
Jasdan- Ahmedabad route.
Got in from Dhandhuka.
Conductor is misbehaving with me.
I am a lady teacher.
And also not wearing mask in the bus....
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S
scpatel29
Jul 30, 2021
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Requesting to make new schedule of bus

Dear Sir,

I am Shakti Patel from Borsad. I am commuting from Borsad to Ahmedabad daily. Like me, so many commuters are also commuting to Ahmedabad from borsad, anand and other nearby places. There is no express/gurjar nagri bus from Anand between 7:30am & 8:00am. Due to reservation and excessive passengers, 7:30am bus is happening full and many commuters cannot commute in it. So that they have to wait for another bus of 8:00am...
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prkjap
Jul 29, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges and unethical behaviour

Address:3,Patel Park Soc.Link Road,Bharuch

Date:[protected]

Respected Sir/Madam,

I am Prakash Prajapati having a passenger pass from Bholav, Zadeshwer to KIM, (Surat), today I set in bus from GNFC, bus no-GJ18 Z 4311 (Dakor to Surat), they have charged 24rs from GSNF to Ankleshwer even i have valid passenger pass from bholav, zadeshwer to kim.

when i argue with conductor he said your pass is from bholav, zadeshwer that is why you have to...
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Address:Dhoraji bus stand

My pass is of dhoraji upleta she rejected my pass that it can not be valid, there is all detail are clear on pass Z2665 this is bus number and bus of -rajkot to porbandar I wanna go to upleta from dhoraji
Please do something this is discusting behaviour 🙏🙏🙏🙏 time 6:36...
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J
j. d. desai
Jul 28, 2021
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Misbehavior of bus driver

Address:ranip AHMEDABAD central office GSRTC

My grivance for gujarat government 's public sector-" GUJARAT STATE ROAD TRANSPORT CORPORATION-" City Baroda- Depo- Grivance agents bus driver as under on Dt 6-7-21 bus route name -" BARODA to-- UNA night service Bus no- GJ-18- Z - 7230- my ticket no- 73591- we pick up From -, BHAVNAGAR -to- -UNA-- on Dt-7-7-21 time two clock mid night than bus reached Rajula village at five "o" clock early in the morning than after fifteen kilometers from...
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H
hemalbmehta
from Gandhinagar, Gujarat
Jul 28, 2021
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Stoppage at Ch-0 between 6:00 PM to 7:00 PM

From Gandhinagar to Ahmedabad Pick up bus stoppage at Ch-0 between 6:00 PM to 7:00 PM evening.

My sister is serving in BISAG near NICM, Infocity. During evening she need to return home from Gandhinagar Ch-0 bus stop to Ahmedabad ( Khadia, Sarangpur, Kalupur, ST bus stand )...
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Address:Santroad, Ta. Morva(Hadaf), Dist. Panchmahal.

Dear Sir/Madam,

All Buses are already permitted for come in ST Stand - Santroad, but some reasons of drives and conductors bus not come in ST Stand (via Dahod/Baria to Godhra), When we was asking the conductor and drive then he spoke the ST stand are not available and his/her stopped on PLUS POINT of Main Market Santroad so that's why the traffic jammed for those time on EXPRESS HIGHWAY and also Dysfunction Travellers, student's,...
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Address:Ahmedabad Gujarat

At Ahmedabad central bus stand of Gujarat, high charges are taken by related authorities for urinal, wash rooms, etc. Necessary actions should be taken by government. Authorities takes higher charges than they describe their charges on the board outside the washroom. So, take strict actions against them....
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prempatel519
Jul 28, 2021
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Taken charge again urinal

Address:Surat

I cam at ahemadabad central bus stop for exam.. than I going in toilet block . I seen the persons in the block called supervisor taken urinal charge for every person's.. it is unconditional charge and series matter.. PLZZ look in to this matter ....
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Ajay Solanki Rajput
Jul 27, 2021
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Bus late by 40 minutes

Bus late by 40 minutes pnr42037293

Mobile number given in ticket msg is wrong

Bus tracking is not available....
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Address:Petlad bus depo, anand ,gujarat.

On monday 26 july 2021 at petlad nadiyad division, i was traveling to bharuch in petlad surat Express at 5 am,
We travel regular in this bus..as usual we ask for bhruch ticket assuming he will give ticket to zadesswar chokdi insted of that he gave us GNFC tikcit without asking us. Both stop has same tikit price of 224 we didn't notice the different of stop..
When we passed the GNFC stop as we are about to leave at zadesswar...
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Address:Income tax Bus stand Ahmedabad

Respectively,

Conductor tell me 10 RS COIN Not working in the market.And they being miss behave with me....
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