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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 67

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K
Kanzariya Milan
Aug 18, 2021
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Address: Nana Parkota, Viramgam 382150

Dear Sir

My self Milan Kanzariya
I am a regular pass holder and up down from Viramgam to Iscon Ahmedabad.
I am travelling in Viramgam to Zalod express bus, which is departure from Viramgam at 7.45 to 7.55 am.
In this bus almost 25 to 30 pass holder, whose office time is 9 am to 9.30 am. Due to connecting Sachana bus stand by express bus is let arrive in Ahmedabad and all pass holder deducted their half day.
So I humble request please arrange a New express bus at 7.30 am daily from Viramgam to Ahmedabad or bypass of Zalod express from Sachanagam, all express bus of other depo are bypass from sachana.

Thanks
Milan Kanzariya
Mo. [protected]
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    N
    Nikul Suthar
    Aug 18, 2021
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    Address: Lunawada

    Bus No GJ -18 -Z 6489
    Bus Route Modasa to Bardoli
    Today at 9:10 Am i am waiting this bus at cottege hospital lunawada but this bus driver not stop bus at cottege hospital lunawada.
    Please and my humble request to GSRTC some serious action against my complain.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      Shivam Kharvar
      Aug 18, 2021
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      Address: Juna panch Pipla road, Near bhakti tailor jetpur

      Plse sir start local bus jetpur to kathrota at 9:am and plse start any local buses from junagadh to jetpur at 4:30 pm to 5:00 pm plse sir we students faces so much trouble due to bus issue.plse take action fast🙏
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        Shivam333
        Aug 17, 2021
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        Complaint against bus driver GJ18Z5252
        Date 16/08/2021
        Time 9:15am
        Bus Route Jamnagar To Gondal
        Driver Name:- Bhavesh Bhakhtariya

        Yesterday (16/08/2021) Morning i waiting at Jamnagar ST bus stand for Bus from Jamnagar to Rajkot and i found 1 bus Jamnagar to Gondal so i step up in bus and found my seat. And it was very heavy rush in bus. I found driver himself was distributing tickets to passenger's so when he asked me to buy ticket i gave him 100 rupees and told him to give me a ticket of Jamnagar to Rajkot and he denied me to give me a ticket just because he wanted direct passenger's of Gondal. But the bus route is Jamnagar to Gondal Via Rajkot so how can he deny me to give me a ticket and step down to bus. He forced me, he misbehaved me, he abused me, he got angry with me, to step down to the bus and then i had no option left so i had to step down from the bus. It was really a worst experience with GSRTC.
        Please have a serious look into this matter.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          Aayushi Jajal
          Aug 17, 2021
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          Morbi to rajkot intercity bus have pick up a 100 up passengers during corona situation
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            A
            Anjali Kshatriya
            Aug 16, 2021
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            Address: Anand, Gujarat 388001

            Bus from nadiad to Anand (Badalpur bus) is always late at 6:50am, as it's time is 6:30am. This bus is so full that there is no space to move even a leg in the bus just because NO other bus is AVAILABLE before this timing for nadiad. It will be a great favour if we are provided A BUS AT 6:30AM OR if we are provided this bus at its CORRECT TIME and NOT LATE.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              D
              Dvij Vyas
              Aug 16, 2021
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              Address: punitnagar

              Conductor Miss behaved and Alloted Booked seat of My Wife and Daughters
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                A
                Amchavda
                Aug 15, 2021
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                Today, dated 15/08/2021,
                I booked ticket for dhrol in barwala Jamnagar route. My ticket seat number shown that 22 (w),

                But actually when I travel in bus, there is another sitting space in bus, I think it's wrong diagram, so please update right diagram in online booking .

                GSRTC: PNR:G42435089, DOJ:15/08/2021, Pickup Point:BOTAD, Time:13:55, Crew No: [protected], GJ-18-Z-5994.

                please solve the problems as soon as possible, so that passenger not woried for seat.

                With best regards,
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  S
                  Sanjanamaurya2412
                  Aug 15, 2021
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                  Address: Madhi surali

                  To respected sir/medam,
                  Gsrtc surat.
                  I requested you to start st bus at 8.45 am from surat to madhi via sumul route. There are no bus from surat to madhi, it is more difficulty in transportation for all the passengers .for St bus we had to go to sumul and there was no bus from sumul to madhi. Therefore, request to start the bus which used to come to surat depot 2 year. Which was closed due to covid 19 . So I request again to start bus 8.45 am from suart to madhi via sumul and 10.30 am bus from madhi to surat via sumul. Thank you..
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    N
                    Narendra Patel1981
                    Aug 14, 2021
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                    ખંભાત થી છીપડી બસ ટાઈમ 19:30 નો નડિયાદ થી ઉપાડવાનો હતો તે વહેલો કર્યો છે તેના થી ઘણા મુસાફરો હેરાન થાય છે તો તમને મારી નમ્ર વિનંત છે કે જે કેટલાય વર્ષો 19:30 ટાઈમ છે તે કરશો. અને જે કેટલાક ડાઈવર ભાઈઓ સંતાકૂકડી રમે છે તે બંધ કરાવશો અને સાહેબ આપણો દેશ વસ્તી પ્રધાન છે.તો પણ આપણે મિની બસ ને શટલ બસ રાખવાની જગ્યાએ મર્યાદિત સ્ટોપેજ જે એક્સપ્રેસ નોય બાપ બનાવી દીધો છે.આપણે શૂ વિચારીએ છે? આપણે શૂ કરવા માગીએ છે તે આપનેજ ખબર નથી.અને કન્ટ્રોલ પોઈન્ટ છે તેમા ત્રણ અને ચાર માણસો શા માટે ભાઈ બેસાડ્યા છે.શૂ તેમને પોથી ભરવા બેસાડાય છે.આ બધૂ સુધારો કરાવો અને ખરા અથૅ મા આપણી એ.ટી.આગળ લઈ જઈએ.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      S
                      Siya Patel
                      Aug 13, 2021
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                      Address: Madhi bardoli surat

                      Respected sir/medam,
                      We requested you to start 8.45 am bus from surat to madhi via sumal.. All the passengers did not get a bus to go to surat to madhi in the morning . It is more difficult to Bend. And there is no bus from madhi to surat at 10.30 am to 11 am.. So please.. We request you to start bus 8.45 am from surat to madhi via sumul and 10.30 am bus from madhi to surat via sumul..
                      Thank you..
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        Bipin Talsaniya
                        Aug 13, 2021
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                        Address: At ghela somnath ta jasdan dist rajkot gujarat 360050

                        Dear team

                        Today i was waiting at ghela somnath bus stop for travelling to rajkot. But the bus was heavily crowded with passenger as students are daily traveling fro that bus. Due to this situation many students are getting late as there is no space after this stop in the bus. So students are not reached at school on time. And it is also very risky for all passengers to travel in that bus.. no. Of bus is GJ 18 Z 4086. Please start 1 extra bus for the route ghela somnath to rajkot or the bus which travel from ghela somnath and reach at rajkot because daily many students are traveling from this route. I request you to please do something on this case. Waiting for your positive reply.

                        Thank you
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          V
                          Vinay kumar 5
                          Aug 12, 2021
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                          I travel bhavnagar to ahmedabad from Bhavnagar to suigam bus dated[protected]

                          Bus conductor's behaviour very bad, speck adult talk and misbehave with me

                          Please take immediately action.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            D
                            dhiren29dec
                            Aug 12, 2021
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                            Address: Surat station

                            Group of people misbehaving in bus and force fully not availability the seat .

                            As they are all together no body speak against him .

                            The bus from surat to masad time is 6:30 pm
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            GSRTC should take a action against this.
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                              J
                              Jay2162@
                              Aug 11, 2021
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                              Resolved

                              Address: At: prangadh,ta: wadhvan,dis:surendranagar

                              પ્રાણગઢ ગામ મા કેટલાય વિદ્યાથી સુરેન્દરનગર અપ ડાઉન કરે છેે.તો પ્રાણગઢ રૂટ ચાલુ કરવા વીનંતી.અથવા તો પાટણ - દૂધરેજ રૂટ સુરેન્દ્રનગર થઇ પ્રાણગઢ નાઇટ રોકાઇ. જુનાગઢ - દુધરેજ જે બાપોરે ૧ વાગ્યે દુધરેજ પોચે તે પ્રાણગઢ લંબાવવા વિનંતી.સુરેન્દ્રનગર - પ્રાણગઢ સુરેદ્રનગર થી ૭:૩૦ ઉપાડે તેવી વિનંતી.
                              Jun 9, 2022
                              Complaint marked as Resolved 
                              No comments response
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                A
                                Aryan@2288
                                Aug 11, 2021
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                                Please Give Information that how can I open gsrtc wallete account? I m trying last two years
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                                  V
                                  Vipul Kachhadiya
                                  Aug 10, 2021
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                                  Route :Rajkot to Una
                                  Bus no : GJ-18 Z-5006
                                  Complain : Don't stop bus at sardar chok
                                  At jetpur
                                  Time about 11:30-11:45
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    S
                                    Sunil.josji
                                    from Kalol, Gujarat
                                    Aug 9, 2021
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                                    Address: Kalol

                                    Bus no route : mehsana sarkhej

                                    Bapore 12 vage ambika ave cheW

                                    Mare aa bus na driver virudh complaint karvi che

                                    Hu ambika bus stop par thi besu chu ane hu bus stop par dur thi dodi ne avyo to pan aa bus na driver gadi thodi dhimi kari ane pachi hu jevo besva gayo ne tyare tarat j aa bus na driver e bus upadi lidhi jethi kari ne bus no door jor thi mara hath par pachadyo hato ane mane ija thai hati.

                                    Me kidhu etle maru upar dada giri karu hafi ane mane k time thi avi javanu besvu hoy to ane tyar bad me kidhu na ubhi rakho to kai nai pan koi pan person ek pag bus ma muke ne ek pag bahar muke ane pChi tame upadi lo to kevi rite chale..

                                    Bau j dada giri kari hTi . Mara hath ma fracture thai jase to kon javabdar rehse.

                                    Aa bus no driver bau j rude hato mafe aap eni upar karyawahi karo.

                                    Buju k khali hati to pan na ubhi rakhe to kevi rite chalse
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Whar action have you taken, can you please explain in details
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                                      M
                                      m.p. vyas
                                      Aug 8, 2021
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                                      2000SRTBHJSLP15-NON AC BUS IS NOT STOP AT BUS STAND AT MADHAPAR- KUTCH
                                      મારૂં ફેમીલી ઉક્ત બસમાં તા.૦૭/૦૮/૨૦૨૧ ના રોજ સુરત થી ભુજ આવવા માટે નીકળેલ હતું. તેઓને માધાપર (કચ્છ) ખાતે ગાંધી સર્કલ ખાતે ઉતરવાનું હતું પરંતુ ભુજની ટિકીટ હોવા છતાં તેઓએ માધાપર પોલીસ ચોકી બાય પાસ ઉતારી બસ મારી મુકી હતી. પેસેન્જરમાં બન્ને લેડીઝ એકલી હોવા છતાં, રિક્વેસ્ટ બસ સ્ટોપ પર ન ઉતારતા અન્ય જગ્યાએ ઉતારી દીધેલ છે. અને માધાપર ખાતે બસ સ્ટોપ નથી એવું કહ્યું હતું તો આ બાબતે બન્ને એસ.ટી.ના કર્મચારીઓ ઉપર ભટતી કાર્યવાહી કરવા વિનંતી. PNR:G42205949
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        H
                                        Harshadmashru
                                        Aug 7, 2021
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                                        Address: Gujarat State Road Transport Corporation, જૂનાગઢ ડેપો, જૂનાગઢ.
                                        Website: www.gsrtc.in

                                        સાહેબશ્રી,
                                        સવિનય જણાવવાનું કે, જૂનાગઢ-પાલીતાણા-હસ્તગીરી બસ જુનાગઢ થી સવારે ૬.૦૦ કલાકે જૂનાગઢથી રવાના કરવામાં આવે તો સાદર બસ માં ઉપ ડાવુંન કરતા ઘણા શિક્ષકો મિત્રો સ્કૂલમાં સમયસર પહોચી શકે અને અભ્યાસ પ્રવૃતિ માં કોઈ ખલેલ ન પહોચે.
                                        આથી આપ સાહેબશ્રી ને નમ્ર વિનંતી છે કે, આપ સાહેબ આ બાબતે યોગ્ય નિર્ણય લઇ વહેલીતકે ઘટતું થવા નમ્ર વિનંતી.
                                        વધુમાં જણાવવાનું કે, હાલમાં કોરોના ની પરીસ્થિતિ સામાન્ય થઇ રહી છે અને સરકારશ્રી ના આદેસ અનુસાર તમામ શૈક્ષણિક સંસ્થાઓ કાર્યાન્વિત થઇ ગયેલ છે તેથી હવે જૂનાગઢ-બગસરા (વાયા : વિસાવદર) બસ જુનાગઢ થી સવારે ૫:૪૫ કલાકે ઉપડતી હતી તે બસ ફરી સત્વરે શરુ કરવવા વિનંતી છે.
                                        ઉક્ત બંને બાબતે આપશ્રી પેસેન્જર ના હિતમાં નિર્યણ લેશો તેવી આશા છે
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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