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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 70

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M
Mohammad Sakib Naqvi
Jul 16, 2021
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Address: Kodinar

I am very disappointed by your bus service today I am traveling from kodinar to bhavnagar but the conductor of this bus (kodinar-vadodra) does not follow the rules of covid 19 guidelines he allow to passengers to Seat on a blocked seats 25% of the seats of the bus should be blocked as per guidelines but the conductor is not following this rules.
Worst service.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    R
    Ronny77
    Jul 15, 2021
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    I am traveling from jamnagar to godhra the bus was scheduled at 3:45 but was late by an hour. There is no guidelines related to covid-19 followed in the bus. There is no social distance maintained and most of the people are without mask. Even driver and conductor of the bus are not wearing mask.
    Bus no: GJ-18-Z-3241
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      H
      Hardik100ni
      Jul 15, 2021
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      Address: Jakat naka, Dhoraji Dist; Rajkot state Gujarat

      Kesod Jam-Jodhpur GSRTC Bus no.0576 will not stop on the point of Jakat Naka, Dhoraji since so many days even there are seats available for seatings.today we four passengers were late for funeral of our family and we show the hands to stop the bus then also bus will not stop at the time of 2:45 PM dated 15/7/2021.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        D
        Devendrasinh Songara
        Jul 15, 2021
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        Address: Himatnagar
        Website: Nothing

        There is low pooer service in this bus. Both driver and cunducter hold bus in himatnagar depo for 45 min.

        Such reducilas service
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          N
          Nishant_72
          Jul 14, 2021
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          late bus complaint

          Address: Junagadh

          GJ-18-Z-1865
          Date :[protected]
          Route : kodinar to bhuj
          Jinagadh time : 9:30 but arrive at 10:45…bus stopped at jay vachharaj hote for 30 minutes.
          It is not acceptable…
          Passengers was waiting more than one hour...
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          K
          Ksp315
          Jul 14, 2021
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          નમસ્તે સાહેબશ્રી,
          અમદાવાદ થી ડીસા બસ એ કોઈ દિવસ ઈનકમ ટેક્સ સ્ટેન્ડ પર લાવવાની જગ્યા એ બ્રીજ ઉપર થી લઇ જાય છે. તો આપણે નમ્ર વિનંતી કરીએ છીએ કે તમે આ વિષય ઉપર વિચાર કરી ને યોગ્ય કાર્યવાહી કરશો.

          આ અગાઉ પણ ગણી ઓનલાઈન અરજી કરી છે પણ કોઈ ધ્યાન જ નથી આપતું.

          સાહેબશ્રી અમારે લોગો ને પણ ઘરે જવાનું હોય છે તો આપ આ વિષય પર વિચાર જો.

          ધન્યવાદ
          કલ્પેશ પ્રજાપતિ
          +1 photos
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            M
            Mittalba Chauhan
            Jul 12, 2021
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            Address: ભાવનગર

            તારીખ:12/7/21ના રોજ ભાવનગર થી વેરાવળ બસ નો ઉપડવાનો ટાઈમ3:00 વાગ્યા નો છે પણ આ બસ કયારેય ટાઇમ પાર હોતી જ નથી તથા તેમના દ્દ્વારા 4 કલાક માં 2 હોલ્ટ લેવામાં આવ્યા બસ 3:26 ઉપડી ત્યાં બોરડા નજીક ખોડિયાર હોટેલ માં10થી15 મિનીટ નો હોલ્ટ લીધો ત્યાર પછી વીક્ટર નજીક સમર્પણ હોટેલ માં તો 35 મિનિટ થી પણ વધુ હોલ્ટ લેવામાં આવ્યો કન્ડક્ટર ને વાત ને કરી કે આટલા હોલ્ટ અમારે આગળ થઈ બસ પકડવાની હોઈ ને એકલા લડી ટ્રાવેલિંગ કરતા હોય તમારે આટલો હોલ્ટ ના લેવાય તો ક એ તો લેવા પડે અમારે!!!ને કંમ્પ્લેઇન બૂક માંગી તો કે અમને આપી જ નથી તો આ બાબત પર આપ યોગ્ય પગલાં લેશો.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              K
              Kothari Yash
              Jul 12, 2021
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              Bus driver and conductor told me that intercity between Ahmedabad-Vadodara will not go central bus stand vadodara because of Rathyatra, while other buses going to station
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                A
                Amit Ganvit
                Jul 11, 2021
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                Address: Vaghai bus stand

                As my friends were on trips they can't see a night bus coming from they book a bus from saputara but dew to late timing they were waiting for bus in vaghai bus stand but they did'nt find any bus coming explain this to
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  D
                  Deep Khokhara
                  Jul 11, 2021
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                  Address: Surendranagar

                  Today i book my ticket in bhavnagar - naliya bus for traveling Surendranagar to Anjar .
                  In tickets they indicates time for bus 9:35p.m but it arrived at 12:00 pm ! It runs 3hr late.
                  We suffered a lot, and in gsrtc application they can't see a live location of bus. Pls work it on
                  And no of them taking call at bus depo all numbers are switched off.
                  Pls take action as soon as possible.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    M
                    Mansi48553863
                    Jul 11, 2021
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                    Address: Gujarat

                    I booked my 2 tickets from gsrtc.in website on 11/July/2021 from rajkot to adipur in Mangrol to narayansarovar bus. My money was deducted from bank but I didn't get PNR no. So I m suffered in bus I didn't get seat. I hv to pay further for that tickets . So kindly refund my e-ticket amount
                    +3 photos
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Jul 11, 2021
                    Updated by Mansi48553863
                    Kindly resolved the matter as soon as possible. Refund my amount
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                      N
                      N P Chetariya
                      Jul 11, 2021
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                      Address: ખંભાળિયા

                      તારીખ 11.07.2021 ના રોજ સવારે 8.42 વાગ્યે કોટડાબાવિશિ ઓખા રૂટમા ખંભાળિયા સરકારી હોસ્પીટલ પાસે કંડકટર ને બદલે અન્ય વ્યક્તિ કંડકટર ની સીટ પર બેસેલ અને સરકારી હોસ્પીટલ પાસે 5 પેસેન્જર માથી તેમના ઓળખીતા 2 વ્યક્તિઓને બેસાડેલ જ્યારે અન્ય 3 વ્યક્તિને બેસાડેલ નથી અને ઉદ્ધતાઇ થી જવાબ આપેલ. તો યોગ્ય કાર્યવાહી થવા વિનંતી.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        D
                        Devil2510
                        Jul 10, 2021
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                        Address: BARDOLI CENTRAL BUS DEPOT

                        When I go to inquire about a bus at Bardoli Central Bus Depot, The speaker answered very rudely and used some bad words.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          P
                          P@V
                          from Ahmedabad, Gujarat
                          Jul 10, 2021
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                          Dear Sir,

                          I'm regular traveler from Kalol (PMS) to godhra, and everyday all the short root bus stop at hotel vrundavan near kalol. As today I'm traveling in Padra dahod bus, padra to kalol distance is hardly nearby 2:30 hours. And bus stoped at hotel for 20-30 min. The same situation applicable in all the bus. Please take necessary action so that we can reach our destination on time.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            K
                            kishan rupareliya
                            Jul 9, 2021
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                            Respected sir,
                            I travel daily from manavadar to junagadh by way of ST bus in medium of passenger pass

                            Today on of the staff conductor from bantva depo did misbehavior with us and also oppose to rules of sitting capacity in today's covid-19 pandemic situation. He has not taken me into bus inspite of 1 capacity is available in bus

                            So, plz as early as possible take action against this complaint by me.
                            I attached here 1 proof here which is proof of this matter
                            Bus number : GJ18-2667

                            Thanks.
                            From : Manavadar (gujarat)
                            Passenger
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              B
                              Bhaumik0027
                              Jul 9, 2021
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                              Address: Ahmedabad

                              Hello
                              M daily travelling Ahmedabad to bharuch gnfc in
                              Surat volvo
                              I booked my ticket via online from Gsrtc site
                              There ticket price was 334
                              But today i taken ticket offline from bus and its charged 367
                              So it was major difference
                              I request to pls note that

                              Bhaumik Parmar
                              [protected]
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                S
                                Sanjay d. joshi
                                Jul 8, 2021
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                                માનનીય સાહેબ શ્રી,
                                જય ભારત સાથે જણાવવાનું કે હાલોલ, તાલુકો- હાલોલ, જિલ્લો- પંચમહાલ ના બસ સ્ટેશનની અંદર છેલ્લા કેટલાય સમયથી સફાઈ બરાબર થતી નથી, બસ સ્ટેશનની બાજુમાં આવેલ ટોઈલેટની પણ બરાબર સફાઈ થતી નથી, જેથી બસ સ્ટેશનમાં બેસીએ ત્યારે ટોયલેટ માંથી દૂર સુધી દુર્ગંધ આવે છે.તેમજ ગોધરા અને ગોધરા તરફ જતી બસોના સ્ટેશનની બાજુમાં કચરા નો મોટો ઢગલો છેલ્લા કેટલાય સમયથી ત્યાં છે જેનો નિકાલ થતો નથી, જેના કારણે ત્યાં ઉભેલા પેસેન્જરોને તકલીફ પડે છે, જે કચરાના ઢગલા નો ફોટો પણ નીચે મુકેલ છે, તે જોઈ લેવા વિનંતી છે. આપ શ્રી ને વિનંતી છે કે હાલોલ બસ સ્ટેન્ડ ની રોજેરોજ સફાઈ થતી રહે તેમજ કચરાનો પણ નિકાલ થતો રહે એવી આશા રાખું છું.
                                આપનો વિશ્વાસુ
                                એક જાગૃત નાગરિક,
                                હાલોલ.
                                +1 photos
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  K
                                  Ksp315
                                  Jul 7, 2021
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                                  Respected Sir,
                                  The purpose of the above subject is to take all the buses from Ahmedabad to Mehsana in the evening time (6:30 to 8:00) on the bridge. We all wait for the bus for 1-2 hours and the bus driver-conductor takes the bus from the bridge. Why not stand on the income tax stand?
                                  So, I requested to you please inform to all drivers and conductor pick up income tax passanger.
                                  Thank You
                                  Kalpesh Prajapati
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Jul 07, 2021
                                  Updated by Ksp315
                                  We have already two times complaint but not implemented
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                                    D
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                                    Address: 45, Swaminarayan society near S.T Depot jambusar

                                    Dear sir, I am from jambusar District Bharuch. jambusar GSRTC bus depo manager not starting night routes bus All night routes bus stopped due to night curfew before 3 month
                                    4:15 AM jambusar to bharuch
                                    7:45 PM jambusar to bharuch
                                    9:00 PM jambusar to bharuch this bus return at 12:15 AM from bholav bharuch to jambusar. jambusar to bharuch, dahej, ankleshwar panoli 200 to 250 people dependent on GSRTC. Please do needful.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      A
                                      abpatel
                                      from Nagpur, Maharashtra
                                      Jul 6, 2021
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                                      We have travelling on the date 5th July 2021, Sleeper Coach GSRTC.
                                      Someone from behind or side seat doubt to get purse and stolen items from ladies purse..
                                      The incident time : 1:00 to 4:00 AM night

                                      GSRTC: Porbandar To Baroda ( Departure Time: 7:00 PM from Porbandar )
                                      At morning: 7:00 - 7:30 AM found the missing gold jewelry & Cash from wallet..

                                      Crew Contact: [protected]
                                      Bus No: GJ-18-Z-2963
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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