Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Kodinar

I am very disappointed by your bus service today I am traveling from kodinar to bhavnagar but the conductor of this bus (kodinar-vadodra) does not follow the rules of covid 19 guidelines he allow to passengers to Seat on a blocked seats 25% of the seats of the bus should be blocked as per guidelines but the conductor is not following this rules.
Worst service.

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I am traveling from jamnagar to godhra the bus was scheduled at 3:45 but was late by an hour. There is no guidelines related to covid-19 followed in the bus. There is no social distance maintained and most of the people are without mask. Even driver and conductor of the bus are not wearing mask.
Bus no: GJ-18-Z-3241

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Address: Jakat naka, Dhoraji Dist; Rajkot state Gujarat

Kesod Jam-Jodhpur GSRTC Bus no.0576 will not stop on the point of Jakat Naka, Dhoraji since so many days even there are seats available for seatings.today we four passengers were late for funeral of our family and we show the hands to stop the bus then also bus will not stop at the time of 2:45 PM dated 15/7/2021.

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Address: Himatnagar

Website: Nothing

There is low pooer service in this bus. Both driver and cunducter hold bus in himatnagar depo for 45 min.

Such reducilas service

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Address: Junagadh

GJ-18-Z-1865
Date :[protected]
Route : kodinar to bhuj
Jinagadh time : 9:30 but arrive at 10:45…bus stopped at jay vachharaj hote for 30 minutes.
It is not acceptable…
Passengers was waiting more than one hour...

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નમસ્તે સાહેબશ્રી,
અમદાવાદ થી ડીસા બસ એ કોઈ દિવસ ઈનકમ ટેક્સ સ્ટેન્ડ પર લાવવાની જગ્યા એ બ્રીજ ઉપર થી લઇ જાય છે. તો આપણે નમ્ર વિનંતી કરીએ છીએ કે તમે આ વિષય ઉપર વિચાર કરી ને યોગ્ય કાર્યવાહી કરશો.

આ અગાઉ પણ ગણી ઓનલાઈન અરજી કરી છે પણ કોઈ ધ્યાન જ નથી આપતું.

સાહેબશ્રી અમારે લોગો ને પણ ઘરે જવાનું હોય છે તો આપ આ વિષય પર વિચાર જો.

ધન્યવાદ
કલ્પેશ પ્રજાપતિ

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Address: ભાવનગર

તારીખ:12/7/21ના રોજ ભાવનગર થી વેરાવળ બસ નો ઉપડવાનો ટાઈમ3:00 વાગ્યા નો છે પણ આ બસ કયારેય ટાઇમ પાર હોતી જ નથી તથા તેમના દ્દ્વારા 4 કલાક માં 2 હોલ્ટ લેવામાં આવ્યા બસ 3:26 ઉપડી ત્યાં બોરડા નજીક ખોડિયાર હોટેલ માં10થી15 મિનીટ નો હોલ્ટ લીધો ત્યાર પછી વીક્ટર નજીક સમર્પણ હોટેલ માં તો 35 મિનિટ થી પણ વધુ હોલ્ટ લેવામાં આવ્યો કન્ડક્ટર ને વાત ને કરી કે આટલા હોલ્ટ અમારે આગળ થઈ બસ પકડવાની હોઈ ને એકલા લડી ટ્રાવેલિંગ કરતા હોય તમારે આટલો હોલ્ટ ના લેવાય તો ક એ તો લેવા પડે અમારે!!!ને કંમ્પ્લેઇન બૂક માંગી તો કે અમને આપી જ નથી તો આ બાબત પર આપ યોગ્ય પગલાં લેશો.

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Bus driver and conductor told me that intercity between Ahmedabad-Vadodara will not go central bus stand vadodara because of Rathyatra, while other buses going to station

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Address: Vaghai bus stand

As my friends were on trips they can't see a night bus coming from they book a bus from saputara but dew to late timing they were waiting for bus in vaghai bus stand but they did'nt find any bus coming explain this to

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Address: Surendranagar

Today i book my ticket in bhavnagar - naliya bus for traveling Surendranagar to Anjar .
In tickets they indicates time for bus 9:35p.m but it arrived at 12:00 pm ! It runs 3hr late.
We suffered a lot, and in gsrtc application they can't see a live location of bus. Pls work it on
And no of them taking call at bus depo all numbers are switched off.
Pls take action as soon as possible.

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Address: Gujarat

I booked my 2 tickets from gsrtc.in website on 11/July/2021 from rajkot to adipur in Mangrol to narayansarovar bus. My money was deducted from bank but I didn't get PNR no. So I m suffered in bus I didn't get seat. I hv to pay further for that tickets . So kindly refund my e-ticket amount

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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Jul 11, 2021

Updated by Mansi48553863 Kindly resolved the matter as soon as possible. Refund my amount

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Address: ખંભાળિયા

તારીખ 11.07.2021 ના રોજ સવારે 8.42 વાગ્યે કોટડાબાવિશિ ઓખા રૂટમા ખંભાળિયા સરકારી હોસ્પીટલ પાસે કંડકટર ને બદલે અન્ય વ્યક્તિ કંડકટર ની સીટ પર બેસેલ અને સરકારી હોસ્પીટલ પાસે 5 પેસેન્જર માથી તેમના ઓળખીતા 2 વ્યક્તિઓને બેસાડેલ જ્યારે અન્ય 3 વ્યક્તિને બેસાડેલ નથી અને ઉદ્ધતાઇ થી જવાબ આપેલ. તો યોગ્ય કાર્યવાહી થવા વિનંતી.

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Address: BARDOLI CENTRAL BUS DEPOT

When I go to inquire about a bus at Bardoli Central Bus Depot, The speaker answered very rudely and used some bad words.

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Dear Sir,

I'm regular traveler from Kalol (PMS) to godhra, and everyday all the short root bus stop at hotel vrundavan near kalol. As today I'm traveling in Padra dahod bus, padra to kalol distance is hardly nearby 2:30 hours. And bus stoped at hotel for 20-30 min. The same situation applicable in all the bus. Please take necessary action so that we can reach our destination on time.

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Respected sir,
I travel daily from manavadar to junagadh by way of ST bus in medium of passenger pass

Today on of the staff conductor from bantva depo did misbehavior with us and also oppose to rules of sitting capacity in today's covid-19 pandemic situation. He has not taken me into bus inspite of 1 capacity is available in bus

So, plz as early as possible take action against this complaint by me.
I attached here 1 proof here which is proof of this matter
Bus number : GJ18-2667

Thanks.
From : Manavadar (gujarat)
Passenger

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Address: Ahmedabad

Hello
M daily travelling Ahmedabad to bharuch gnfc in
Surat volvo
I booked my ticket via online from Gsrtc site
There ticket price was 334
But today i taken ticket offline from bus and its charged 367
So it was major difference
I request to pls note that

Bhaumik Parmar
[protected]

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માનનીય સાહેબ શ્રી,
જય ભારત સાથે જણાવવાનું કે હાલોલ, તાલુકો- હાલોલ, જિલ્લો- પંચમહાલ ના બસ સ્ટેશનની અંદર છેલ્લા કેટલાય સમયથી સફાઈ બરાબર થતી નથી, બસ સ્ટેશનની બાજુમાં આવેલ ટોઈલેટની પણ બરાબર સફાઈ થતી નથી, જેથી બસ સ્ટેશનમાં બેસીએ ત્યારે ટોયલેટ માંથી દૂર સુધી દુર્ગંધ આવે છે.તેમજ ગોધરા અને ગોધરા તરફ જતી બસોના સ્ટેશનની બાજુમાં કચરા નો મોટો ઢગલો છેલ્લા કેટલાય સમયથી ત્યાં છે જેનો નિકાલ થતો નથી, જેના કારણે ત્યાં ઉભેલા પેસેન્જરોને તકલીફ પડે છે, જે કચરાના ઢગલા નો ફોટો પણ નીચે મુકેલ છે, તે જોઈ લેવા વિનંતી છે. આપ શ્રી ને વિનંતી છે કે હાલોલ બસ સ્ટેન્ડ ની રોજેરોજ સફાઈ થતી રહે તેમજ કચરાનો પણ નિકાલ થતો રહે એવી આશા રાખું છું.
આપનો વિશ્વાસુ
એક જાગૃત નાગરિક,
હાલોલ.

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Respected Sir,
The purpose of the above subject is to take all the buses from Ahmedabad to Mehsana in the evening time (6:30 to 8:00) on the bridge. We all wait for the bus for 1-2 hours and the bus driver-conductor takes the bus from the bridge. Why not stand on the income tax stand?
So, I requested to you please inform to all drivers and conductor pick up income tax passanger.
Thank You
Kalpesh Prajapati

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Jul 07, 2021

Updated by Ksp315 We have already two times complaint but not implemented

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Address: 45, Swaminarayan society near S.T Depot jambusar

Dear sir, I am from jambusar District Bharuch. jambusar GSRTC bus depo manager not starting night routes bus All night routes bus stopped due to night curfew before 3 month
4:15 AM jambusar to bharuch
7:45 PM jambusar to bharuch
9:00 PM jambusar to bharuch this bus return at 12:15 AM from bholav bharuch to jambusar. jambusar to bharuch, dahej, ankleshwar panoli 200 to 250 people dependent on GSRTC. Please do needful.

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We have travelling on the date 5th July 2021, Sleeper Coach GSRTC.
Someone from behind or side seat doubt to get purse and stolen items from ladies purse..
The incident time : 1:00 to 4:00 AM night

GSRTC: Porbandar To Baroda ( Departure Time: 7:00 PM from Porbandar )
At morning: 7:00 - 7:30 AM found the missing gold jewelry & Cash from wallet..

Crew Contact: [protected]
Bus No: GJ-18-Z-2963

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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 70

Not following the covid 19 rules

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No covid guidelines being followed

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Bus will not stop at bus point

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Mount Abu to ahmedabad bus

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late bus complaint

Why don't stop the bus on stand?

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Not timing and so long holt

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I am complaining about bus service

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Shirdi to ahmedabad express skipping vaghai station

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Buses can't run at their time and gsrtc application can't work properly

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Refund for deduction of money e-ticket

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Conductor na ger vartan ange.

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Poor Behavior

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Short root Bus stop at hotel for more than 25-30 min

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Misbehavior & oppose to rules

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Ticket rate

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.Matter of cleaning at Halol bus station

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Why take a bus from the Income Tax Bridge?

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About Bus routes

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Gold Jewelry & Cash stolen from sleeper coach

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