Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hello sir

I am in a bus from batva to ahmedabad gita mandir and i took my seat from manavadar at 8.45

In this bus conductor is forcing me to let other pessanger seat next to me

I have already booked my ticket online and as per covid guidelines only 2 people are allowed in 3 seat and 1 people in 2 seat

I am in 2seat.

Ill go further against it for not following covid...

Dear Sir,
Please note that today bus no. GJ18Y 5397, Vejalpur Baroda center. After instructions given by Senior citizens the Conductor not stopped bus at VIP area at Baroda. This is officially declared stop of all GSRTC buses.

Please not that and do action against the conductor harisingh to Senior citizens leady....

Hello sir vadodara jamnagar ongoing bus, Bus driver is not driving bus in deciplin he is going so fast and risky. Please help us...

*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADHName:akshay panchalTripCode:2130ABDMTMDSL15PNRNO/OB:G40845898, GS14128079 DOJ:[protected], :21:30:00, SLEEPER
Please refund my amount...

Ahmedabad jodiya and himantnagar jamgar bus not arrive in madahpar bus stand and they directly go to jamngar road on[protected] near 9.00 PM

I require resolution and action require bus driver and condactor on immediately.

Require solution within 24 hours...

I am now sit in gsrtc bus which has mosquitos and very dirty bus in this covid situation.
Conductor is very lazy to give ticket instantly. And then do argue with passenger.
I request you to give training to conductor how to speak with passenger.
Also not in uniform with badge name plate.
11.30am bus from nadiyad to surat
Date 29 june 2021
Bus number
Gj18 Z6037...

We are very Facing problem when Bus not stopped at Victoria pool Pick up stand Jamnagar.
Today Time 20.15pm
Route Jamnagar to Jakhau Salt Kutch
Express bus not stopped at Victoria pool Pick up stand Jamnagar.
We are waiting half hour at pick up stand Jamnagar but bus came and not stopped even we have do hands up for stop.
Let us know or reply why this type problem made and how much time we will facing the...

Hello sir
I am faiz kureshi from Dholka Taluka
At Old Dholka bus depot there are so many passengers including student and Sr.citizen are feel uncomfortable of too much crowd.
This crowd at morning is too much, this crowd are due to mismanagement of buses. There are no proper timing or schedule of Arrival and departure of this buses. And there are less buss than requirements.
So we expect perfect time table Display...

Please return to my refund money because i not jurney on this tocket because i book ticket on jurney date 06/06/2021 and pnr number G41065335 from surat to khambhat jurney but thiis bus all passengar ticket not saw on cundector and i am bought new ticket buy cash on this time when jurney so you refund my booked ticket money...

Dear sir
તારીખ 26.6.2021 ના રોજ હું સાંજે 8.30 વાગ્યે જામનગર થી વડોદરા બસ માં બેઠો..રાતે 2 વાગ્યા સુધી ડ્રાઈવર દ્વારા HOULT કરવામાં ન આવ્યો...ત્યારે હું લીમડી ડ્રાઈવર પાસે ગયો મેં કીધું મને...

I booked bhuj to surat bus and bus is 1:10 hour late I just ask why you late driver told me that don't book ticket then buy ticket and sit...

Dear Sir,
Good morning,
Ranip bus depo to kharaghoda bus no-GJ-01 Z 1889 regular and good service of state transport organisation
we are daily travel from prahlad nagar to sanand from last few years.we are satisfied for your service.
from last one week bus was not stopped on prahlad nager stop due to driver igo and his personal intend. i observed that if bus have full passanger i would like to ignore . but...

This is *GSRTC m-Ticket*LIMBDI to KAMREJ BUS STAND TripCode:1330DWKSRTSLP15PNRNO/OB:G41365470, GS14424839 DOJ:[protected], :20:55:00, SLEEPERSeatNo: 4BoardingPt:LIMBDITxn Pass:Ad4k7Hgn Carry ID during jrny. T&C apply.

This is confirmation msg
GSRTC:
PNR:G41365470, DOJ:24/06/2021, Pickup Point:LIMBDI, Time:20:55, Crew No: [protected], GJ-18-Z-2340.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G41365470br...

1) I was traveling on gsrtc bus Veraval to Gandhinagar on 24/06/2021. Bus number was GJ-18-Z-2038. My pick up point was Junagadh. I had my luggage with one mango box and wight of total luggage was also less than 20 kgs. Even so the bus conductor taken extra charge of the box. Can he take it??
2) Facilities were poor. Window of my seat was not open, seat was not clean, etc..
3) The bus conductor behaviour was not good.
br...

તા 24.6.2021
વડોદરા to વેરાવળ
બસ નં gj18Z 1860
કંડકટર નો ફોન સેવા માં નથી એવું આવતા કંડકટર ને જાણ કરતા જવાબ માં એવું કીધું કે સરકાર દ્વારા અમને ફોન આપવામાં આવ્યો નથી અને તેમના વ્યવહાર...

I booked tickets for 2 passengers from Bhachau New to Porbandar. What happened is ticket is not confirmed and transaction is been done. Please help me get my money back. I know according to your policies you return them in 7-21 days but this never happens. This is happening with me 4th time and my refund has never came and neither my ticket is cinfirmed. Please look into it....

Unsafe overtaking, short breaks. Due to extreme short break my laptop bag from the seat went to conductors seat. This is very serious. I think it is time to take some action before something big and serious happens. Yes we may loose lives very soon if they keep jerk driving at this scale. I am a frequent volvo traveler on this route and hence this is into my note since quite long. This time I reported as it came to me with a loss of 1 lakh...

Barwala-rajkot bus no gj 18 0091 bus driver and conductor is not good behavior to passengers its use a bad words and angry nature and talking to very bad to passengers.
I request to some thing do action they staff.
Barwala- rajkot, rajkot- barwla date 23 June 2021 bus driver and conductor...

Bus route jamkandorna to gondal must be start in the evening ...bcz of the up down passenger we face many ptoblems in upfown in the evening ...so we request to start this route bus in evening ...plz be take action immediately..thanku...

I am travelling from Ukai Ahmedabad bus with PNR Number: G41322886. I reserved my seat as per COVID rules provided by government. One passenger came and asked me to let him sit. When I denied due to social distancing protocols he started arguing and said "agar social distancing chahiye to private gaadi kar lo". Other passengers along with the conductor also supported that person and told me that the social distancing rules didnot apply nowadays,...