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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 71

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P
P@V
from Ahmedabad, Gujarat
Jul 10, 2021
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Dear Sir,

I'm regular traveler from Kalol (PMS) to godhra, and everyday all the short root bus stop at hotel vrundavan near kalol. As today I'm traveling in Padra dahod bus, padra to kalol distance is hardly nearby 2:30 hours. And bus stoped at hotel for 20-30 min. The same situation applicable in all the bus. Please take necessary action so that we can reach our destination on time.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    kishan rupareliya
    Jul 9, 2021
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    Respected sir,
    I travel daily from manavadar to junagadh by way of ST bus in medium of passenger pass

    Today on of the staff conductor from bantva depo did misbehavior with us and also oppose to rules of sitting capacity in today's covid-19 pandemic situation. He has not taken me into bus inspite of 1 capacity is available in bus

    So, plz as early as possible take action against this complaint by me.
    I attached here 1 proof here which is proof of this matter
    Bus number : GJ18-2667

    Thanks.
    From : Manavadar (gujarat)
    Passenger
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      B
      Bhaumik0027
      Jul 9, 2021
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      Address: Ahmedabad

      Hello
      M daily travelling Ahmedabad to bharuch gnfc in
      Surat volvo
      I booked my ticket via online from Gsrtc site
      There ticket price was 334
      But today i taken ticket offline from bus and its charged 367
      So it was major difference
      I request to pls note that

      Bhaumik Parmar
      [protected]
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        S
        Sanjay d. joshi
        Jul 8, 2021
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        માનનીય સાહેબ શ્રી,
        જય ભારત સાથે જણાવવાનું કે હાલોલ, તાલુકો- હાલોલ, જિલ્લો- પંચમહાલ ના બસ સ્ટેશનની અંદર છેલ્લા કેટલાય સમયથી સફાઈ બરાબર થતી નથી, બસ સ્ટેશનની બાજુમાં આવેલ ટોઈલેટની પણ બરાબર સફાઈ થતી નથી, જેથી બસ સ્ટેશનમાં બેસીએ ત્યારે ટોયલેટ માંથી દૂર સુધી દુર્ગંધ આવે છે.તેમજ ગોધરા અને ગોધરા તરફ જતી બસોના સ્ટેશનની બાજુમાં કચરા નો મોટો ઢગલો છેલ્લા કેટલાય સમયથી ત્યાં છે જેનો નિકાલ થતો નથી, જેના કારણે ત્યાં ઉભેલા પેસેન્જરોને તકલીફ પડે છે, જે કચરાના ઢગલા નો ફોટો પણ નીચે મુકેલ છે, તે જોઈ લેવા વિનંતી છે. આપ શ્રી ને વિનંતી છે કે હાલોલ બસ સ્ટેન્ડ ની રોજેરોજ સફાઈ થતી રહે તેમજ કચરાનો પણ નિકાલ થતો રહે એવી આશા રાખું છું.
        આપનો વિશ્વાસુ
        એક જાગૃત નાગરિક,
        હાલોલ.
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          K
          Ksp315
          Jul 7, 2021
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          Respected Sir,
          The purpose of the above subject is to take all the buses from Ahmedabad to Mehsana in the evening time (6:30 to 8:00) on the bridge. We all wait for the bus for 1-2 hours and the bus driver-conductor takes the bus from the bridge. Why not stand on the income tax stand?
          So, I requested to you please inform to all drivers and conductor pick up income tax passanger.
          Thank You
          Kalpesh Prajapati
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Jul 07, 2021
          Updated by Ksp315
          We have already two times complaint but not implemented
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            D
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            Address: 45, Swaminarayan society near S.T Depot jambusar

            Dear sir, I am from jambusar District Bharuch. jambusar GSRTC bus depo manager not starting night routes bus All night routes bus stopped due to night curfew before 3 month
            4:15 AM jambusar to bharuch
            7:45 PM jambusar to bharuch
            9:00 PM jambusar to bharuch this bus return at 12:15 AM from bholav bharuch to jambusar. jambusar to bharuch, dahej, ankleshwar panoli 200 to 250 people dependent on GSRTC. Please do needful.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              A
              abpatel
              from Nagpur, Maharashtra
              Jul 6, 2021
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              We have travelling on the date 5th July 2021, Sleeper Coach GSRTC.
              Someone from behind or side seat doubt to get purse and stolen items from ladies purse..
              The incident time : 1:00 to 4:00 AM night

              GSRTC: Porbandar To Baroda ( Departure Time: 7:00 PM from Porbandar )
              At morning: 7:00 - 7:30 AM found the missing gold jewelry & Cash from wallet..

              Crew Contact: [protected]
              Bus No: GJ-18-Z-2963
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                K
                Ksp315
                Jul 5, 2021
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                માનનીય શ્રી,
                સવિનય સાથે જણાવવાનું કે ઉપર જણાવેલ વિષય હેતુ થી અમુક બસ ડ્રાઇવર ઈન્કટેકસ સ્ટેન્ડ હોવા છતાં પણ બ્રિજ ઉપર થી લઇ જાય છે. તેથી અમારા જેવા મુસાફરો ને બહુ જ તકલીફ થાય છે અને એક - બે કલાકો સુધી રાહ જોવી પડે છે અથવા રાણીપ બસ ડેપો માં જવું પડે છે.
                તો આપ ને અમારા તરફ થી વિનંતી છે કે આપ બધા ડ્રાઇવર અને કંડકટર ને કહો કે ઈન્કટેકસ સ્ટેન્ડ પર બસ ઉભી રાખે.
                ધન્યવાદ...
                કલ્પેશ પ્રજાપતિ
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                  B
                  Balvant solanki
                  from Noida, Uttar Pradesh
                  Jul 5, 2021
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                  Address: Bhadkad

                  સવિનય સાથે જણાવ વા નુ કે ખેડા ડેપો થી સાંજ ના 18:30 વાગે ખેડા-પેટલાદ બસ ઉપડતી હતી જે વાયા રતનપુર, ઉંઢેલ, Alindra, હેરંજ, khandhali, nandoli, badkad, dabhou, malataj, kasor, piplav થઈ ને પેટલાદ night હતી.. જે વહેલી સવારે 5:00 વાગે પેટલાદ થી ખેડા આ રૂટ ઉપર ઉપર દર્શાવેલ દરેક ગામ મા થાય ખેડા પહોંચતી હતી. કોરોના ને કારણે આ રૂટ બંધ કરેલ હતો. જે હવે કોરોના કંટ્રોલ મા આવી જવા થી ખેડા ડેપો ની બસો ના તમામ રૂટ ચાલુ કરેલ છે. પરંતુ ખેડા-પેટલાદ બસ ચાલુ કરેલ નથી.. આ બસ ના હોવાં ને કારણે નોકરિયાત વર્ગ તથા આ રૂટ પર આવતાં દરેક ગામડા ના લોકો ને પારાવાર મુશ્કેલીઓ પડે છે. ખેડા ડેપો મા રજુઆત કરવાથી કોઈ અધિકારી વ્યવસ્થિત જવાબ આપતાં નથી . તેઓ જણાવે છે કે ઉપર થી DC સાહેબ નો ઑર્ડર નથિ. તો આપ સાહેબ ને જણાવ વા નુ કે આ Kheda-Petlad બસ વહેલી તકે ચાલુ કરાવી ગામડા ના લોકો ની મુશ્કેલી દુર કરવા વિનંતિ
                  બસ એજ
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                    K
                    Kevinvichhi
                    Jul 5, 2021
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                    Sir call me again please . So Bhavnagar bus isuued was not clear.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      Vedant chauhan
                      Jul 5, 2021
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                      Address: હિંમતનગર

                      હિંમતનગર થી ભિલોડા અને વિજયનગર જવા માટે સવારે જે રાણીપ - વિજયનગર બસ ચાલુ હતી તે બોપલ - વિજયનગર કરવામાં આવી હતી. પણ હવે તે એક્સપ્રેસ કરી દેવામાં આવી છે અને બીજી 1 બસ ધોળકા - વિજયનગર હતી એ પણ બંધ થઇ ગઇ છે. તો મુસાફરો ને બહુ જ હાલાકી ભોગવવી પડે છે. તો વહીવટ ને અમારા મુસાફરો ની નમ્ર વિનંતી છે કે સવારે 8.30 ની જે રાણીપ - વિજયનગર બસ ફરીથી ચાલુ કરવા માટે મહેરબાની કરશો.

                      કારણ કે 8.15 થી 9.15 સુધી બીજી કોઈ લોકલ બસ નથી જેથી માણસા - વિજયનગર માં બહુ જ ભીડ થાય છે અને સામાજીક અંતર જે અત્યારે કોરોના ની મહામારી માં જરૂરી છે તે જાળવાતું નથી.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        R
                        ravii98
                        Jul 4, 2021
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                        Hello sir.
                        I want to draw your attention to some problems.
                        Since GSRTC has resumed its operation from last few days, some buses are still not available for booking online. I'll give you example of route JAMNAGAR-MANSA. Which depart from Jamnagar around 8.30PM.
                        This route has started after night curfew was lift off but currently not available for booking.
                        And this is just one incident I've pointed out.
                        I request you to audit and UPDATE ALL DATABASE for available buses to book tickets. Because i guess there may be more such a error possible.
                        I hope you take appropriate steps to fix this issue and make GSRTC customer friendly.
                        Thank you.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          C
                          Chirag Virvadia
                          from Manor, Maharashtra
                          Jul 4, 2021
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                          St bus for viramgam to sankheswer daily early morning but not come before privet vehicals are allmost full there are setting between privet vehicals and bus driver and bus is from viramgam railway station but not come on railway station he go directly from bus stop this issue is from very long time and many complains for issue but no action from gsrtc pls take some action
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            R
                            Roshni Iyer
                            Jul 4, 2021
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                            Address: Vallbhipur bus depot

                            Hey Team,

                            The booking office is always close on Sunday and even in between the days at times at Vallbhipur bus depot, as per my knowledge at least a person has to be be there at one time if anyone is on lunch, however this do not happen, and if due to any issue we are unable to book the ticket online and if we go to the depot that is not useful as it is closed most of the time. Kindly check and help reason people need support from them and if no one is there it is very difficult.

                            Thank you.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              K
                              Kevinvichhi
                              Jul 4, 2021
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                              Address: Shantiniketan park 2 block no b 6 RAMAPIR CHOKDI 150 feet ring road rajkot

                              Hello sir 29 th June Tuesday my bus was cancelled. For gsrtc issue for you mind not refund deposit my account. BUS DEPOT: BHAVNAGAR. BUS : BHAVNAGAR TO RAJKOT.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                S
                                Savsaniharsh
                                Jul 3, 2021
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                                Hello sir

                                I am in a bus from batva to ahmedabad gita mandir and i took my seat from manavadar at 8.45

                                In this bus conductor is forcing me to let other pessanger seat next to me

                                I have already booked my ticket online and as per covid guidelines only 2 people are allowed in 3 seat and 1 people in 2 seat

                                I am in 2seat.

                                Ill go further against it for not following covid guidelines of government

                                My details of tickets

                                *GSRTC m-Ticket*MANAVADAR to AHMEDABAD GITA MANDIR BUS PORTName:Savsani HarshTripCode:0830BTVABDEXP51PNRNO/OB:G41444669, GS14466501 DOJ:[protected], :08:45:00, GURJARNAGRISeatNo: 1BoardingPt:MANAVADARTxn Pass:RxdWM8rG Carry ID during jrny. T&C apply.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  J
                                  Jignesh Varia
                                  Jul 3, 2021
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                                  Address: Vadodara.

                                  Dear Sir,
                                  Please note that today bus no. GJ18Y 5397, Vejalpur Baroda center. After instructions given by Senior citizens the Conductor not stopped bus at VIP area at Baroda. This is officially declared stop of all GSRTC buses.

                                  Please not that and do action against the conductor harisingh to Senior citizens leady.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Jul 03, 2021
                                  Updated by Jignesh Varia
                                  Dear Sir,
                                  Please note that today bus no. GJ18Y 5397, Vejalpur Baroda center. After instructions given by Senior citizens the Conductor not stopped bus at VIP area at Baroda. This is officially declared stop of all GSRTC buses.

                                  Please not that and do action against the conductor harisingh to Senior citizens leady.

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                                    A
                                    Abhi15596
                                    Jun 30, 2021
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                                    Hello sir vadodara jamnagar ongoing bus, Bus driver is not driving bus in deciplin he is going so fast and risky. Please help us
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      A
                                      A panchal
                                      Jun 30, 2021
                                      Resolved
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                                      Resolved

                                      Address: Kapadwanj

                                      *GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADHName:akshay panchalTripCode:2130ABDMTMDSL15PNRNO/OB:G40845898, GS14128079 DOJ:[protected], :21:30:00, SLEEPER
                                      Please refund my amount
                                      Jul 1, 2021
                                      Complaint marked as Resolved 
                                      This trip has been cancel on date[protected] Two months gone still not issued refund
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                      Please Refund My amount
                                      Sirpur -surat central bus stop
                                      Date.22/11/21
                                      Pnr G45725660
                                      Bus cancelled
                                      No bus
                                      No bus bus cancelled
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                                        B
                                        Bhavink
                                        Jun 30, 2021
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                                        Ahmedabad jodiya and himantnagar jamgar bus not arrive in madahpar bus stand and they directly go to jamngar road on[protected] near 9.00 PM

                                        I require resolution and action require bus driver and condactor on immediately.

                                        Require solution within 24 hours
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                        Vadodara to Jamnagar way
                                        Date:30/06/2021
                                        Bus driver drive the bus fast and unsafe going on root with in decipline driving skill i am in the bus my no is [protected] please help us
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