Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Updated: Apr 10, 2026
Complaints 4425
Resolved
188
Unresolved
4237
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rushil8269
Jun 19, 2021
Report
Copy

Address: Ahmedabad

Sat, Jun 19 2021 8:46am
Right now I am in gsrtc bus GSRTC: (PNR:G41272135, DOJ:19/06/2021, Pickup Point:GEETAMANDIR BUS PORT, Time:07:15, Crew No: [protected], GJ-18-Z-5608.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G[protected]
In this bus driver is very worst he is allowing people to sit and stand in bus without maintaining social distancing. For your reference please check his ticket record. He is influencing COVID and saying corona is no more take people as much as we can. If you dont take action than I will go to higher authority and I am having couple of picture of bus too for your reference.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    avariya amit
    Jun 18, 2021
    Report
    Copy

    I am traveling from Anjar to jamnagar.. IN GSRTC BUS Number : GJ 07 YZ 6295. On date 18/06/2021. .. I'm still in this bus.. driver is very badly driving.. all passengers are also complaining.. please do the need full..
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sureshpateliya
      Jun 18, 2021
      Report
      Copy

      Address: lunawada

      વાઘોડીયા ડેપો ની બસ જે વડોદરા થી પાટવેલ બસ જેના ડ્રાઈવર દિનેશ પટેલ અમારા બસ સ્ટેન્ડ પર ઉતારવાની ના પાડે છે. તો અમે બસ ના ડેપો મેનેજર સર જોડે વાત કરી . મેનેજર સરે પણ ઉતારવા માટે કહ્યુ તેમ છતાય તે માનતો નથી.અને અમારા જોડે ઝઘડો કર્યા કરે છે.અને તમારે આ બસ આવાનુ નહી એવુ કહે છે. તો આના વિશે યોગ્ય પગલા લેવા નમ્ર વિનંતી.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        w s
        Jun 18, 2021
        Report
        Copy

        Hello,
        I am sahil patel from matar I want to lodge a complaint about bus daily I am going to matar in last bus the time is 8.20 now few day ago depoanager change the time of bus at 8.00 pm so we are reach at karjan before 8.00 but now suddenly 2 day ago again change the time of bus by manager so please we are request you please confirmed time of bus at 8.00 all passenger are happy with this time because reach early at home so please do something as soon as possible...
        Bus route name..AMOD-KARJAN
        Bus number...GJ18 Z0697
        Thank you sir we are waiting for your favourable reply...
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          A panchal
          Jun 16, 2021
          Report
          Copy

          Address: Bayad

          Bayad to bhuj
          Name-akshay panchal
          Trip code-1600BYDBHJSLP30
          PNR NO/OB-G40875274, GS14144122
          DOJ[protected]
          Cancellation due to Epidemic lockdown
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            A panchal
            Jun 16, 2021
            Report
            Copy

            Address: Ahmedabad

            AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADH
            Name-akshay panchal
            Trip cord-2130ABDMTMDSL15
            PNR No- OB-G40845898, GS14128079
            DOJ[protected]
            Cansellation due to Epidemic lockdown
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sorathiya Mahesh
              Jun 16, 2021
              Report
              Copy

              Address: Bhuj, Mundra,

              Bhuj bust station's bust inquire no. [protected] number every time out of coverage comes, what does that mean..? Is there no network or pick up the phone and put it on the side?
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sorathiya Mahesh
                Jun 16, 2021
                Report
                Copy

                Address: Bhuj nakhatrana

                Please tell your driver that the passengers standing above the mini stop are from their own country, and they wait for you, and don't break their trust, and give them a 2 second bus stop and a chance to sit in the bus, especially from Bhuj to Nakhatrana.
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pal1999
                  Jun 16, 2021
                  Report
                  Copy

                  Address: Godhra

                  Bus named surat to zalod having official stop at Godhra depo, but it didn't enter the godhra town, Driver took godhra bypass road for time saving while bus was running from surat to zalod at night of 16/06/2021
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chirag4400
                    Jun 15, 2021
                    Report
                    Copy

                    Address: Surendranagar

                    Hu surendranagar thi roj up daun kru chu rajkot banas depo ni gadi root ambaji rajkot pesinger full hata 2 seat hati mane utari didho staff ne besadta nd me kidhu ubho rav to k na ubhu revay nahi atyar staff ma 3 Jan ubha hata me kidhu aa ubha to k che tu amne niyam na shikhavad nd ma Saman gad boli nd na koi bija staff e mask peel k na bus na on duty conductor mane k utar ne nahi to deva vadi kris aa bartan che St staff nu na to mask peeya che na driver seat belt new gadi Bs6 hati old hoi to samjya k seat belt k kai na hoi aa vishe khass Pagla leva vinanti pachi nahi to mare pics aagd vadharva k nahi
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bhoomi Trivedi
                      Jun 14, 2021
                      Report
                      Copy

                      Bus for route dharoi-Ahmedabad, male passengers are sitting in ladies reserved seats and do not co operating. Conductor also not instructed passengers to get up from ladies seats. There is not any meaning for ladies reserved seats. Kindly do needful.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        8
                        823830
                        Jun 13, 2021
                        Report
                        Copy

                        Address: Jambusar

                        Dear sir
                        above the subject inform u that Jambusar To bharuch route all on the buses
                        people not follow the rules of wearing a mask on the bus so sir take action immediately.
                        Further Passenger did not bother Please take such action.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nirbhay polara
                          Jun 13, 2021
                          Report
                          Copy

                          GJ-01-ET-3708
                          in this AC volvo bus of gsrtc wifi is not working and showing to recharge in authentication page
                          Kindly take action immediately as we paid 400 rs for the travel and wifi is included in the fair as per gsrtc rules
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chintan Mankad
                            Jun 13, 2021
                            Report
                            Copy

                            Address: Adipur

                            આપશ્રી ને જણાવવા નું ક હું આજે રાજકોટ મુન્દ્રા બસ માં મુશાફરી કરેલ જેનો ડ્રાઇવર ચાલુ બસ એ ફોન પર વાત કરતો હતો અને ગાળો બોલતો હતો તે પોતાના મિત્ર ને વચ્ચે ના રસ્તે થી બેસાડી ને વચ્ચે ઉતરી નાખ્યું જ્યારે તે પોતાના ઓળખીતાઓ ને વચ્ચે દરેક જગ્યા એ ઉતરતો હતો અને અમે કહેલું તે જગ્યા એ ના ઉતાર્યું જ્યારે અમે તેના આગળના સેન્ટર ની ટિકિટ લીધી હતી અમારી સાથે જેમ તેમ બોલવા માંડ્યો અમે પ્રેમ થી વાત કરી તોય ને આપશ્રી વિનંતી છે કે આપ કડક કાર્યવાહી કરશો
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              paresh chauhan
                              from Rajkot, Gujarat
                              Jun 13, 2021
                              Report
                              Copy

                              15 Kg Mango Box Luggage Taken

                              Dear Sir,

                              Today I have Travel GSRTC Bus Junagadh to Deesa Bus. Timing Morning 9:00 From Junagadh To Surendranagar.

                              1 box Mango Luggage taken by Conductor.

                              I have told in GSRTC Luggage rules is 15 to 25 kg but He denide me.

                              Take Proper Action and Guide to your staff....
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              1 Comment
                              Report
                              Copy
                              A
                              A panchal
                              Jun 12, 2021
                              Report
                              Copy

                              Address: At-karkariya ta-kapadwanj dist-kheda pincode no-387610

                              Bayad to bhuj
                              Name-akshay panchal
                              Trip code-1600BYDBHJSLP30
                              PNR NO/OB-G40875274, GS14144122
                              DOJ[protected]
                              reason bus cancel
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                A panchal
                                Jun 12, 2021
                                Report
                                Copy

                                Address: At-karkariya ta-kapadwanj dist-kheda pincode no -387610

                                AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADH
                                Name-akshay panchal
                                Trip cord-2130ABDMTMDSL15
                                PNR No- OB-G40845898, GS14128079
                                DOJ[protected]
                                Reason bus cancel
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SD News
                                  Jun 12, 2021
                                  Report
                                  Copy

                                  Address: 24/B અર્પણ સોસાયટી - કંજરી રોડ - હાલોલ ૩૮૯૩૫૦/ જી.પંચમહાલ

                                  આજે તા.12 જૂન 2021 ના બપોરે 12:24 કલાકે વડોદરા VIP સર્કલ ઉપર બીલીમોરા થી મોડાસા જતી બસ માં જગ્યા ખાલી હોવા છતાં ડ્રાઈવર દ્વારા 15 જેટલા મુસાફરો કે જેઓ ત્યાં ઉભા હતા હાથ ઊંચો કરી બસ ઉભી રાખવા પ્રયાસ કરવા છતાં, બસ થોભાવી ન હતી અને નિગમ ને નુકશાન કર્યું છે, હુએ ત્યાં થી હાલોલ ડેપો મેનેજર ને મારા મોબાઈલ નંબર થી તેઓ ના મોબાઈલ નંબર ઉપર જાણ કરેલી છે, જેનો ડેટા મારી પાસે છે. આપ ને જરૂર જણાય તો રજુ કરવા ની ખાતરી આપું છું.

                                  હાલોલ પહોંચી એ બસ વિશે મળેલી માહિતી આ મુજબ છે.

                                  વડોદરા થી કેટલું બુકીંગ હતું અને કેટલી બેઠક ખાલી હતી એ તાપસ કરી - VIP સર્કલ ઉપર 15 જેટલા પેસેન્જર માટે બસ ન થોભાવી નિગમ ને આર્થિક નુકશાન કરેલ છે, એ નું કરણ ચકાસવા વિનંતી
                                  બસ ડેપો - બીલીમોરા
                                  બસ નંબર - 3948
                                  ડ્રાઇવર નંબર - 248
                                  કંડકટર નંબર - 112
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harsh3726
                                    Jun 10, 2021
                                    Report
                                    Copy

                                    Address: Sadhuvaswani Nagar, Adipur

                                    Respected Sir
                                    The dl renewal of applicant Prakash G Kumar has been pending for around 2-3 days on Scrutiny. So, I just kindly wanted to know by what date the dl would be renewed.

                                    Thank You
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      patel saurav
                                      Jun 10, 2021
                                      Report
                                      Copy

                                      Address: MALPUR

                                      Ahmedabad TO Kaliyakuva

                                      Malpur, Govindpura Kampa, Sajjanpura Kampa, Limbodra, shivpura Right Route Traveling

                                      Malpur, Jitpur, shivpura Wrong Route Traveling
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit