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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Naroda
Ahmedabad District
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380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 73

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Address:Viramgam

ડેપો મેનેજર,
ભારત સાથે જણાવાનું કે રાણીપ થી પીપળીધામ વાયા વિરમગામ જતી બસ માં અમુક લોકો ને બીજી બાજુ થી લઇ લે છે અને સ્ટેશન પરથી કોઈને લેતા નથી

જો આવુ ચાલ્યા રાખશે...
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D mistry
Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad management of bus timings

Hello sir/madam
I regret to writing complaint against padra depo management.
We are total 20+ travelers daily travel in ST bus, all are passenger pass holders.
Our bus from kirti stambh to piludara night time 6:30pm from kirti stambh 7:00pm from padra depo and reached piludara at around 8:00pm but the management change the bus schedule without any reason.
New timing of this route is 8:15pm from kirti stambh 8:45pm...
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tushar72373
May 31, 2021
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Bus not stop on my boarding point

Address:GSRTC RAJKOT DEPOT

I m tushar joshi, my pick up point was Green land X Rajkot at 21:00 on 31/05/21 and going to Surat with bus starting point Amaran, I reached green land X at 20:50 and waited for 50 mins. After so many trying for contacking bus depot for information, i came to know that bus has already passed Green land X by passing over bridge not visited Green land X GSRTC pick up point, i want my full money back with mental harrasement compensation....
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Vijay201291
May 29, 2021
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Transportation of luggage

Address:Deesa (Banaskantha)

I visited the ST depot of Deesa (Banaskantha) 3 times for parcel.

First time the concern person was absent..second time he denied to give me a simple parcel receipt and third time again he closed the service.

Now my concern is..this kind of pathetic services provided by agency leads to ruin the mark of GSRTC.

I request to take some strick action against the parcel service of Deesa bus depot.br...
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pratapkahdoliya
May 29, 2021
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Gsrtc cancelled bus and not given to me refund

Dt. 18/05/2021 my journey date and this date came cyclone taukate and GSRTC cancelled my ticket.
My Name:PRATAPBHAI CHINTUBHAI KAHDOLIYA
OB NUMBER :GS14145655
PNR NUMBER :G40877809...
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Nilesh086
May 29, 2021
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Driver rough driving

Address:Ankleshwar

Plz tell the bardoli kapadvanj bas driver to drive his bus carefully .
Even bas conductor behavior also soo much rude...he has no manner how to treat his passenger...

Today morning due to improper driving one lady got a heavy backpain ( most probably his back bone is break )

I humbly request u plz take some serious action against them...

Bas no : GJ18 Z 4898...
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Prakashal
May 28, 2021
May 28, 2021
This thread was updated on May 28, 2021
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Bus board and not stop

Address:Navsri

Ma roj navsari se surat traveling karta hu
Par roj 1 bus ati jiska board navsari to bilimora tak he hota ha aur bus surat jati he aur bus jslust 2 ya 3 min rukti he air passenger ko lagta he k bus bikimora ja rahi ha is liya koi bethta nahi ha
Aur driver Ur coundecter bhi koi reply nahi data ha

Aur sir pleass 1 help kardo roj sam ko 5 baja k bad 1 bhi bus sachin chokdi mahi rakota ha sir pleass sir chahiya...
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Bhoomi mehta
May 28, 2021
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Bus driver is not stopping the bus at official station

Address:C-404, aneri heights,nadiad

Driver has not stopping the bus as I raise my hand at Vania vad station at nadiad,
I am submitting the complain for the second time. Please take strict action against it.
Bus was not fully packed, there were some space to seat, bus name is Ahmedabad - borsad.
Please take strict action against it, otherwise I am going to submit the complain in PMO....
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Mayurdhvaj
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
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Rate difference of ticket

Address:Godhra

My name is Mayursinh Mahida, I Have Upd and Down From Godhra To Piplod, The Actual Distance Between Godhra to Piplod Is 34, I Have Found 3 Ticket of Express Bus from Godhra to Piplod The Rate Is Different In Those 3 Ticket Rs.44.Rs.46 And Rs.47
My Question Is Same Raute Same Distance
Then Why Rate Of Ticket Is Different
Please Rely Via Mail
My Email Id Is
Mayursinh.[protected]@gmail.com...
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Address:ગોધરા

હું ફરિયાદ નોંધાવી ને જાણ કરું છું કે મોડાસા ગોધરા મોડાસા લોકલ બસ જે ગોધરાથી આજે 25.05.2021 ને સાંજે 6:00 કલાકે ઉપડેલ છે.અને અમો મારા પરિવાર સાથે ભૂરાવાવ ચોકડી થી બસમાં બેસવા જતા હતા...
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C
Chirag patel 8683
May 22, 2021
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Not pickup person , and not stop bus at pickup point

Address:Surendranagar

Bus rajkot radhanpur, at early in morning in surendranagar its not pickup presenger at pickup point, and not stop bus, conductor says not space in their bus but already many space available in their bus...
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Khan Qamar Khan
May 18, 2021
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Immediately stop all buses

Address:887 GIDC Makarpura

Sir immediately close all buses surat but I m and barish ki wazah se ham kahin ja bhi nahi sakate surat depo ke workers ka aacharan bhi kafi roud hai please arrange two buses surat to vadodara passenger problem ....
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Address:2509 bethal society anand

Dear sir
here i inform you that the morning local bus 7.00 am anand to vadodara not came in prober time or some times bus will not came in morning .
some time customer think that bus will came in morning but after standing ofr 30 miniture bus weill not came in the timing schedule at anand .every body became harresement during pandemic time .
onne request pl make 2 local bus during morning session beacuse every person...
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GulamMohuddin N Manva
May 17, 2021
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Not social distance mantin

Address:songardh depo

Gj 18z 4885 ye bus sarkar gaid line ke mutabik sosiyal distance ka koi rules follow nai ho raha hai ham log on line booking karvate hai usme social distance vali seat dekha te hai abhi ye bus me jabrjasty se ticket mastar seat pe bitha raha hai...
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Pareshkumar Makani
May 16, 2021
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Bus Not Stop At My Boarding Point

Good Morning Sir,
My Name is Makani Pareshkumar.
I have booked my Bus Ticket From Rajkot To Shihor with GSRTC bus which departure time is 6:30 from Rajkot Central Bus Stand.I already Mentioned in my ticket that my boarding point is Aji Dem Chokdi, Rajkot.I already reached there at 6:25Hrr.I saw one white colour Express bus was passed infront of mine which is going to Bhavnagar.So why driver not stopped bus at my boarding point...
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H k koli56
May 11, 2021
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Mundra to Bhuj 20:00 bus

Address:Village Kera ta: Bhuj

Dear Sir,
Please star mundra to Bhuj Bus of 20:00
We are facing a big problem to Updown daily Bhuj to Mundra there is last Bus from Mundra to Bhuj is 18:30.
So I request to you please start Bus of 20:00 Mundra to Bhuj....
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K
kalpesh@57
May 9, 2021
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Gita Mandir stand public problem

Address:AHMEDABAD

ઉપરોક્ત વિષય અનુસંધાને જણાવવા માંગુ છે કે આજ રોજ નોકરી પાર જતા ખેડબ્રહ્મા-પીરાણા બસ માં માસી તરીકે વ્યક્તિ આવી પૈસા માંગવા લાગ્યા, , મેં ના આપ્યા માથે હાથ પછી મોં પાર થી માસ...
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Mahipal sinh Jadeja
May 6, 2021
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Not maintain social distance

જય ભારત

હું મહિપાલ સિંહ જાડેજા તારીખ 06/05/2021 ના ભુજ થી માંડવી રૂટ ની બસ નંબર GJ18Z1215 મા મુસાફરી કરી રહ્યો હતો તે દરમિયાન મારી બે બેઠક ની ક્ષમતા વારી સીટ મા બસ ના કંડક્ટર તથા...
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J
Jeck123
May 6, 2021
May 6, 2021
This thread was updated on May 6, 2021
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Bus are not stop

Address:G.18 KRISHNA APP BEHIND TEJENDRA COMPLEX SONINI CHALI ROAD ODHAV, 25

Munpur lunawada Ahmedabad bus was no stop in Dev chowkdi stopage
On dated 6 th May 2021 erly morning 6:30 am. Is it driver authority to stopage will b decided????...
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Address:AT. NAGALPUR , MAHESANA STATE. GUJARAT
Website:GSRTC

Date.4/5/2021
i am health worker. I worked in government hospital. Today at 5.08pm mahesana to talod bus not stop at nagalpur bus stand mahesana. There are no more passenger in bus but driver show me on nagalpur bus stand and increase the bus speed and going without stop at nagalpur . After this bus no any bus available for going to vijapur. I am daily up down in this bus. So pls request to sir punish the driver ane tell them to stop...
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