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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 73

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P
Pal1999
Jun 16, 2021
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Address: Godhra

Bus named surat to zalod having official stop at Godhra depo, but it didn't enter the godhra town, Driver took godhra bypass road for time saving while bus was running from surat to zalod at night of 16/06/2021
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Chirag4400
    Jun 15, 2021
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    Address: Surendranagar

    Hu surendranagar thi roj up daun kru chu rajkot banas depo ni gadi root ambaji rajkot pesinger full hata 2 seat hati mane utari didho staff ne besadta nd me kidhu ubho rav to k na ubhu revay nahi atyar staff ma 3 Jan ubha hata me kidhu aa ubha to k che tu amne niyam na shikhavad nd ma Saman gad boli nd na koi bija staff e mask peel k na bus na on duty conductor mane k utar ne nahi to deva vadi kris aa bartan che St staff nu na to mask peeya che na driver seat belt new gadi Bs6 hati old hoi to samjya k seat belt k kai na hoi aa vishe khass Pagla leva vinanti pachi nahi to mare pics aagd vadharva k nahi
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      Bhoomi Trivedi
      Jun 14, 2021
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      Bus for route dharoi-Ahmedabad, male passengers are sitting in ladies reserved seats and do not co operating. Conductor also not instructed passengers to get up from ladies seats. There is not any meaning for ladies reserved seats. Kindly do needful.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        8
        823830
        Jun 13, 2021
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        Address: Jambusar

        Dear sir
        above the subject inform u that Jambusar To bharuch route all on the buses
        people not follow the rules of wearing a mask on the bus so sir take action immediately.
        Further Passenger did not bother Please take such action.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          N
          nirbhay polara
          Jun 13, 2021
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          GJ-01-ET-3708
          in this AC volvo bus of gsrtc wifi is not working and showing to recharge in authentication page
          Kindly take action immediately as we paid 400 rs for the travel and wifi is included in the fair as per gsrtc rules
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            C
            Chintan Mankad
            Jun 13, 2021
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            Address: Adipur

            આપશ્રી ને જણાવવા નું ક હું આજે રાજકોટ મુન્દ્રા બસ માં મુશાફરી કરેલ જેનો ડ્રાઇવર ચાલુ બસ એ ફોન પર વાત કરતો હતો અને ગાળો બોલતો હતો તે પોતાના મિત્ર ને વચ્ચે ના રસ્તે થી બેસાડી ને વચ્ચે ઉતરી નાખ્યું જ્યારે તે પોતાના ઓળખીતાઓ ને વચ્ચે દરેક જગ્યા એ ઉતરતો હતો અને અમે કહેલું તે જગ્યા એ ના ઉતાર્યું જ્યારે અમે તેના આગળના સેન્ટર ની ટિકિટ લીધી હતી અમારી સાથે જેમ તેમ બોલવા માંડ્યો અમે પ્રેમ થી વાત કરી તોય ને આપશ્રી વિનંતી છે કે આપ કડક કાર્યવાહી કરશો
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              P
              paresh chauhan
              from Rajkot, Gujarat
              Jun 13, 2021
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              15 Kg Mango Box Luggage Taken

              Dear Sir,

              Today I have Travel GSRTC Bus Junagadh to Deesa Bus. Timing Morning 9:00 From Junagadh To Surendranagar.

              1 box Mango Luggage taken by Conductor.

              I have told in GSRTC Luggage rules is 15 to 25 kg but He denide me.

              Take Proper Action and Guide to your staff....
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              A
              A panchal
              Jun 12, 2021
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              Address: At-karkariya ta-kapadwanj dist-kheda pincode no-387610

              Bayad to bhuj
              Name-akshay panchal
              Trip code-1600BYDBHJSLP30
              PNR NO/OB-G40875274, GS14144122
              DOJ[protected]
              reason bus cancel
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                A
                A panchal
                Jun 12, 2021
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                Address: At-karkariya ta-kapadwanj dist-kheda pincode no -387610

                AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADH
                Name-akshay panchal
                Trip cord-2130ABDMTMDSL15
                PNR No- OB-G40845898, GS14128079
                DOJ[protected]
                Reason bus cancel
                +2 photos
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  S
                  SD News
                  Jun 12, 2021
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                  Address: 24/B અર્પણ સોસાયટી - કંજરી રોડ - હાલોલ ૩૮૯૩૫૦/ જી.પંચમહાલ

                  આજે તા.12 જૂન 2021 ના બપોરે 12:24 કલાકે વડોદરા VIP સર્કલ ઉપર બીલીમોરા થી મોડાસા જતી બસ માં જગ્યા ખાલી હોવા છતાં ડ્રાઈવર દ્વારા 15 જેટલા મુસાફરો કે જેઓ ત્યાં ઉભા હતા હાથ ઊંચો કરી બસ ઉભી રાખવા પ્રયાસ કરવા છતાં, બસ થોભાવી ન હતી અને નિગમ ને નુકશાન કર્યું છે, હુએ ત્યાં થી હાલોલ ડેપો મેનેજર ને મારા મોબાઈલ નંબર થી તેઓ ના મોબાઈલ નંબર ઉપર જાણ કરેલી છે, જેનો ડેટા મારી પાસે છે. આપ ને જરૂર જણાય તો રજુ કરવા ની ખાતરી આપું છું.

                  હાલોલ પહોંચી એ બસ વિશે મળેલી માહિતી આ મુજબ છે.

                  વડોદરા થી કેટલું બુકીંગ હતું અને કેટલી બેઠક ખાલી હતી એ તાપસ કરી - VIP સર્કલ ઉપર 15 જેટલા પેસેન્જર માટે બસ ન થોભાવી નિગમ ને આર્થિક નુકશાન કરેલ છે, એ નું કરણ ચકાસવા વિનંતી
                  બસ ડેપો - બીલીમોરા
                  બસ નંબર - 3948
                  ડ્રાઇવર નંબર - 248
                  કંડકટર નંબર - 112
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    H
                    Harsh3726
                    Jun 10, 2021
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                    Address: Sadhuvaswani Nagar, Adipur

                    Respected Sir
                    The dl renewal of applicant Prakash G Kumar has been pending for around 2-3 days on Scrutiny. So, I just kindly wanted to know by what date the dl would be renewed.

                    Thank You
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      P
                      patel saurav
                      Jun 10, 2021
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                      Address: MALPUR

                      Ahmedabad TO Kaliyakuva

                      Malpur, Govindpura Kampa, Sajjanpura Kampa, Limbodra, shivpura Right Route Traveling

                      Malpur, Jitpur, shivpura Wrong Route Traveling
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        R
                        Raaj Gadhavi
                        Jun 10, 2021
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                        Address: C/O G N BARAI AND CO DWARKA, NR BUS STAND

                        Hi sir/madam

                        Mera name parmanand gadhvi hai and me dwarka me rehta hu.me yahan ke sanatan seva mandal stop pe khada tha aur aapki gsrtc ki bus jo ki somnath tak jati hai jiska time morning 6 am ka hai usne yahan pe stop kiya aur turant hi bina kisi ko liye nikal gayi jabki bus lagbhag khali thi fir bhi usne kisi passanger ko nahi liya mene pata kiya to sabne bataya ki last kuch time se uska driver ese hi karta hai so plz ia metter me turant action liya jaye aur ese logo par karwai ki jaye..thnx
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          V
                          Vaishu Dipak Sharma
                          Jun 9, 2021
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                          Address: gsrtc depo deodar division palanpur
                          Website: details see

                          Driver 298 always self main up stand before about 5 minute. કલયાણસિહ ડાયવર 298 બેજ નંબર પોતાની રીતે સવારે ભાભર થી ઈડર રૂટ માં મૂળ 7:25 સમયે ઉપાડવાના બદલે 7:15 આસપાસ ઉપાડે છે જે કોઈપણ કંડકટરે કહેવા છતાં પોતાની રીતે ઉપડી દિયોદર 7:45 આજુબાજુ લાવી દે છે જયારે બીજા કોઈ પણ ડાયવર કંડકટર 8:00 આસપાસ લાવે છે. 298 ડાયવર દ્વારા મનસ્વી રીતે ઉતરી જાય છે. આ રૂટ માં આવતા તમામ કંડકટરો ડાયવર ની આ આદતથી કંટાળેલા છે. તેમજ સાંજે ઈડર થી ભાભર આવવામાં મોડી લાવે છે. સત્વરે gsrtc પાલનપુર વહીવટ દ્વારા આ ડાયવર ની કાયમી માટે આ લાઈનમાંથી લાઈન સ્પેર કરવામાં આવે તો મુસાફરો ને તકલીફો દૂર થાય. શિડયુલ ડેપો દિયોદર ડિવિઝન પાલનપુર
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          Plz fastly
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                            V
                            Vishwarajsinh
                            Jun 8, 2021
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                            Address: Surendranagar
                            Website: Gsrtc

                            With reference to above we were travelling Dharangadhra to surendranagar at 6 pm through dhrangadhra sayla bus meanwhile due to some technical problems bus breakdown. While we tried to boarding up in other bus, conductor denied us even though there were a vacant sheet available.
                            Bus no is GJ 18Y 8951(halvad to surendranagar)
                            Take action against conductor and driver for inconvenience
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              Aarti Chavda
                              Jun 8, 2021
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                              Address: Mangrol

                              Today at mangrol in junagadh distric. Bus come from porbandar. Bus name.. porbandar to div. Conductor not mark in a seat of reservation. And when i sit before all passengers form mangrol than after he come and say to left my seat beacuse it's reserved. And expect give me other seat say to left bus.i reached before all passengers yet he don't adjust seat and i need to left bus. It's his mistake that he not mark on seat. Why he can do this type of misbehaviour with any ladies. Take some step againts this counductor.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                Aarti Chavda
                                Jun 8, 2021
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                                Address: Mangrol

                                At mangrol depo in junagadh district here management is in worse condition in this corona situation. Mangrol depo cancel too many bus at mangrol to veraval at morning so all passengers depand on buses come form dwarka or porbandar too much traffics but only 2 or 4 passenger can get sit on bus form porbandar and other passengers wait for next bus and also same situation. In this case ladies can not get sit due to traffic and wait for bus for too long time. Gent's got sit by running but what about ladies specially no management of social distancing in this corona situation. Than what a meaning of 50 or 75% passenger.Please do nessasary step in this matter.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Pratik Chavda
                                  Jun 7, 2021
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                                  Subject: Bus cancelled and my refund quqlily
                                  TripCode : 0440MGLRJTGJR47
                                  Trip cancellation purpose: tokte vavajodu and havey rain
                                  Booking date: 18/05/2021
                                  Journey date: 19/05/2021
                                  From: Keshod
                                  To: Rajkot
                                  Obid no: G40879776
                                  Payebal fund in RS: 120
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    Kasela
                                    Jun 7, 2021
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                                    Refund my bus booking Amount

                                    I booked bus at 7:30 Amreli to Ahmedabad on date 7 june 2021
                                    I have received msg from gsrtc portal at 7:00 with wrong bus number

                                    GSRTC: PNR:G41090238, DOJ:07/06/2021, Pickup Point:AMRELI, Time:07:30, Crew No: [protected], GJ-18-Z-6522.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G41090238

                                    I already pick up point at 7:00
                                    But no any kind to inform reservation passenger not come...
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                                    Khushi1804
                                    Jun 7, 2021
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                                    I was travelling in a bus to junagadh - ahemdabad on 7 june 2021 at 7:15. During the travelling conductor not follow the guideline. According to covid guideline only one person sit on seat of 2 and 2 person sit on seat of 3 but the conductor gave a ticket to extra passangers instead of following covid guideline.its risky for each and every passanger's health so please pay attention to this.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Plz give me answer
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