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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 73

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A
avariya amit
Jun 18, 2021
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I am traveling from Anjar to jamnagar.. IN GSRTC BUS Number : GJ 07 YZ 6295. On date 18/06/2021. .. I'm still in this bus.. driver is very badly driving.. all passengers are also complaining.. please do the need full..
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    sureshpateliya
    Jun 18, 2021
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    Address: lunawada

    વાઘોડીયા ડેપો ની બસ જે વડોદરા થી પાટવેલ બસ જેના ડ્રાઈવર દિનેશ પટેલ અમારા બસ સ્ટેન્ડ પર ઉતારવાની ના પાડે છે. તો અમે બસ ના ડેપો મેનેજર સર જોડે વાત કરી . મેનેજર સરે પણ ઉતારવા માટે કહ્યુ તેમ છતાય તે માનતો નથી.અને અમારા જોડે ઝઘડો કર્યા કરે છે.અને તમારે આ બસ આવાનુ નહી એવુ કહે છે. તો આના વિશે યોગ્ય પગલા લેવા નમ્ર વિનંતી.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      W
      w s
      Jun 18, 2021
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      Hello,
      I am sahil patel from matar I want to lodge a complaint about bus daily I am going to matar in last bus the time is 8.20 now few day ago depoanager change the time of bus at 8.00 pm so we are reach at karjan before 8.00 but now suddenly 2 day ago again change the time of bus by manager so please we are request you please confirmed time of bus at 8.00 all passenger are happy with this time because reach early at home so please do something as soon as possible...
      Bus route name..AMOD-KARJAN
      Bus number...GJ18 Z0697
      Thank you sir we are waiting for your favourable reply...
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        A
        A panchal
        Jun 16, 2021
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        Address: Bayad

        Bayad to bhuj
        Name-akshay panchal
        Trip code-1600BYDBHJSLP30
        PNR NO/OB-G40875274, GS14144122
        DOJ[protected]
        Cancellation due to Epidemic lockdown
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          A
          A panchal
          Jun 16, 2021
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          Address: Ahmedabad

          AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADH
          Name-akshay panchal
          Trip cord-2130ABDMTMDSL15
          PNR No- OB-G40845898, GS14128079
          DOJ[protected]
          Cansellation due to Epidemic lockdown
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            S
            Sorathiya Mahesh
            Jun 16, 2021
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            Address: Bhuj, Mundra,

            Bhuj bust station's bust inquire no. [protected] number every time out of coverage comes, what does that mean..? Is there no network or pick up the phone and put it on the side?
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              S
              Sorathiya Mahesh
              Jun 16, 2021
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              Address: Bhuj nakhatrana

              Please tell your driver that the passengers standing above the mini stop are from their own country, and they wait for you, and don't break their trust, and give them a 2 second bus stop and a chance to sit in the bus, especially from Bhuj to Nakhatrana.
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                P
                Pal1999
                Jun 16, 2021
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                Address: Godhra

                Bus named surat to zalod having official stop at Godhra depo, but it didn't enter the godhra town, Driver took godhra bypass road for time saving while bus was running from surat to zalod at night of 16/06/2021
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                  C
                  Chirag4400
                  Jun 15, 2021
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                  Address: Surendranagar

                  Hu surendranagar thi roj up daun kru chu rajkot banas depo ni gadi root ambaji rajkot pesinger full hata 2 seat hati mane utari didho staff ne besadta nd me kidhu ubho rav to k na ubhu revay nahi atyar staff ma 3 Jan ubha hata me kidhu aa ubha to k che tu amne niyam na shikhavad nd ma Saman gad boli nd na koi bija staff e mask peel k na bus na on duty conductor mane k utar ne nahi to deva vadi kris aa bartan che St staff nu na to mask peeya che na driver seat belt new gadi Bs6 hati old hoi to samjya k seat belt k kai na hoi aa vishe khass Pagla leva vinanti pachi nahi to mare pics aagd vadharva k nahi
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                    B
                    Bhoomi Trivedi
                    Jun 14, 2021
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                    Bus for route dharoi-Ahmedabad, male passengers are sitting in ladies reserved seats and do not co operating. Conductor also not instructed passengers to get up from ladies seats. There is not any meaning for ladies reserved seats. Kindly do needful.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      8
                      823830
                      Jun 13, 2021
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                      Address: Jambusar

                      Dear sir
                      above the subject inform u that Jambusar To bharuch route all on the buses
                      people not follow the rules of wearing a mask on the bus so sir take action immediately.
                      Further Passenger did not bother Please take such action.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        N
                        nirbhay polara
                        Jun 13, 2021
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                        GJ-01-ET-3708
                        in this AC volvo bus of gsrtc wifi is not working and showing to recharge in authentication page
                        Kindly take action immediately as we paid 400 rs for the travel and wifi is included in the fair as per gsrtc rules
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          C
                          Chintan Mankad
                          Jun 13, 2021
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                          Address: Adipur

                          આપશ્રી ને જણાવવા નું ક હું આજે રાજકોટ મુન્દ્રા બસ માં મુશાફરી કરેલ જેનો ડ્રાઇવર ચાલુ બસ એ ફોન પર વાત કરતો હતો અને ગાળો બોલતો હતો તે પોતાના મિત્ર ને વચ્ચે ના રસ્તે થી બેસાડી ને વચ્ચે ઉતરી નાખ્યું જ્યારે તે પોતાના ઓળખીતાઓ ને વચ્ચે દરેક જગ્યા એ ઉતરતો હતો અને અમે કહેલું તે જગ્યા એ ના ઉતાર્યું જ્યારે અમે તેના આગળના સેન્ટર ની ટિકિટ લીધી હતી અમારી સાથે જેમ તેમ બોલવા માંડ્યો અમે પ્રેમ થી વાત કરી તોય ને આપશ્રી વિનંતી છે કે આપ કડક કાર્યવાહી કરશો
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            P
                            paresh chauhan
                            from Rajkot, Gujarat
                            Jun 13, 2021
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                            15 Kg Mango Box Luggage Taken

                            Dear Sir,

                            Today I have Travel GSRTC Bus Junagadh to Deesa Bus. Timing Morning 9:00 From Junagadh To Surendranagar.

                            1 box Mango Luggage taken by Conductor.

                            I have told in GSRTC Luggage rules is 15 to 25 kg but He denide me.

                            Take Proper Action and Guide to your staff....
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                            A
                            A panchal
                            Jun 12, 2021
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                            Address: At-karkariya ta-kapadwanj dist-kheda pincode no-387610

                            Bayad to bhuj
                            Name-akshay panchal
                            Trip code-1600BYDBHJSLP30
                            PNR NO/OB-G40875274, GS14144122
                            DOJ[protected]
                            reason bus cancel
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              A
                              A panchal
                              Jun 12, 2021
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                              Address: At-karkariya ta-kapadwanj dist-kheda pincode no -387610

                              AHMEDABAD GITA MANDIR BUS PORT to MATA NA MADH
                              Name-akshay panchal
                              Trip cord-2130ABDMTMDSL15
                              PNR No- OB-G40845898, GS14128079
                              DOJ[protected]
                              Reason bus cancel
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                S
                                SD News
                                Jun 12, 2021
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                                Address: 24/B અર્પણ સોસાયટી - કંજરી રોડ - હાલોલ ૩૮૯૩૫૦/ જી.પંચમહાલ

                                આજે તા.12 જૂન 2021 ના બપોરે 12:24 કલાકે વડોદરા VIP સર્કલ ઉપર બીલીમોરા થી મોડાસા જતી બસ માં જગ્યા ખાલી હોવા છતાં ડ્રાઈવર દ્વારા 15 જેટલા મુસાફરો કે જેઓ ત્યાં ઉભા હતા હાથ ઊંચો કરી બસ ઉભી રાખવા પ્રયાસ કરવા છતાં, બસ થોભાવી ન હતી અને નિગમ ને નુકશાન કર્યું છે, હુએ ત્યાં થી હાલોલ ડેપો મેનેજર ને મારા મોબાઈલ નંબર થી તેઓ ના મોબાઈલ નંબર ઉપર જાણ કરેલી છે, જેનો ડેટા મારી પાસે છે. આપ ને જરૂર જણાય તો રજુ કરવા ની ખાતરી આપું છું.

                                હાલોલ પહોંચી એ બસ વિશે મળેલી માહિતી આ મુજબ છે.

                                વડોદરા થી કેટલું બુકીંગ હતું અને કેટલી બેઠક ખાલી હતી એ તાપસ કરી - VIP સર્કલ ઉપર 15 જેટલા પેસેન્જર માટે બસ ન થોભાવી નિગમ ને આર્થિક નુકશાન કરેલ છે, એ નું કરણ ચકાસવા વિનંતી
                                બસ ડેપો - બીલીમોરા
                                બસ નંબર - 3948
                                ડ્રાઇવર નંબર - 248
                                કંડકટર નંબર - 112
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Harsh3726
                                  Jun 10, 2021
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                                  Address: Sadhuvaswani Nagar, Adipur

                                  Respected Sir
                                  The dl renewal of applicant Prakash G Kumar has been pending for around 2-3 days on Scrutiny. So, I just kindly wanted to know by what date the dl would be renewed.

                                  Thank You
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    P
                                    patel saurav
                                    Jun 10, 2021
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                                    Address: MALPUR

                                    Ahmedabad TO Kaliyakuva

                                    Malpur, Govindpura Kampa, Sajjanpura Kampa, Limbodra, shivpura Right Route Traveling

                                    Malpur, Jitpur, shivpura Wrong Route Traveling
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      Raaj Gadhavi
                                      Jun 10, 2021
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                                      Address: C/O G N BARAI AND CO DWARKA, NR BUS STAND

                                      Hi sir/madam

                                      Mera name parmanand gadhvi hai and me dwarka me rehta hu.me yahan ke sanatan seva mandal stop pe khada tha aur aapki gsrtc ki bus jo ki somnath tak jati hai jiska time morning 6 am ka hai usne yahan pe stop kiya aur turant hi bina kisi ko liye nikal gayi jabki bus lagbhag khali thi fir bhi usne kisi passanger ko nahi liya mene pata kiya to sabne bataya ki last kuch time se uska driver ese hi karta hai so plz ia metter me turant action liya jaye aur ese logo par karwai ki jaye..thnx
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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