Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

We have booked ticket from iscon-ahmedabad to godhra.
Bus to be reach @6:30 but bus aarrived @8:30.
Neither a call received from driver and nor driver number passed from the booking.
Once catch bus from iscon driver tone was too badly and answered me inspite of reaching bus @11 after late by 2 hrs now it wil reach @2 in morning.
Booking details:
Pnr no. G40325010
TRIP CODE. 1030BHJGDRGJR47

Name : vinod khatri
[protected]
[protected]

The time of bus departing from Godhra was Ahmedabad at 5:50 o'clock and arrives at 7 : 20o'clock.
And his conductor Ajay Parmar also did not good behaviours the phone.

On bas station handicapped booking can occur .but at home it ...12numver digit?
Please update online booking app
And at least give proper instructions how to booking for handicapped person

Dear sir.

Tarik 27.03.2021 na roj me mari mata savita ben ni ticket karavi Surat to tadaja bus ma Ankleshwar thi bhavnagar bus no.GJ.18.Z.7028 me mari mata ne ek kagad par pnr no.ane seat no.vagare babat lakhi api karan ke mari mata pase mobile nathi.tyare tamara bus na conductor a kahi ne na padi ke mare to print j jove nahi to hu a ticket ne manya nahi ganu.to sir su online ticket ma compulsory print kadvi jaruri 6 to sir online ticket nu mahatva su . please sir mari problem nu niraran lao.

Bus no : GJ18Z5330

PNR ID : G40282185

I am travelling from Jamnagar to Una through GSRTC bus on 26th March 2021 & departure time was 9:45PM hrs. as covid 19 increasing day by day though GSRTC are very liberal on the current covid 19 situation. have seen that more people are traveling by standing up in bus lobby and no social distance being follow and no single person has wear a mask. Conductor has given permit to travel & fill extra person in bus due to pressure of they senior officer of Jamnagar. if I would infected by covid 19 then who will be responsible? one side govt asking for maintain social distance and wear mask and othe safety precautions but if these guideline being not follow by govt officer and GSRTC then it would very difficult to prevent spread of covid 19 pandemic

Kindly take strictly action against such officer who doing such unacceptable act and playing with people safety. don't allow to people travell in bus without mask, sanitizer.

Bus not arriving

Trip Code: 0600MRVKWJEXP51
Date of Booking:[protected]
Date of Journey:[protected]
Time: 07:05 AM
Place of Destination: Ahmedabad
Place of Departure: Halvad
OB Ref No: G39700262
Amount: 216

I have booked ticket from jamnagar to gandhidham on 24/03/2021, but due to some error money got debited but ticket was not confirmed please refund my money. (ref no. GS[protected]

I booked ticket in gsrtc from naliya to bhavnagar at 2:30 pm on 24/3/2021... But bus arrived at 4:30 pm...it's inconvenient for a lady to sit at bus stand at midnight... And on calling bus conductor he replied rudely... Is this ok? We booked ticket according to our schedule...and what to be done if transportation is such a slow and rude...kindly needful to this...

Hello sir
wankaner st depo wankaner
wankaner depo condor neha patel 0153 very bed staff

Please Onfrom You My Name Is Haresh Kikode, From Gujrat Vadodara.My Native Place Vijwa Mata, Aspur.Gstrc Bus Baroda To Dungarpur He Is Dialy Schedule.Appprx Time 3.30Pm From Baroda .Pleaae Exten This Bus Stopeg At Vijva Mata.in Pasta Jambusar-Vijwa Mata Bus Services All Rrady Satred.
I Request you Exten Bus From Dungarpur To Vijvamatay

I m travelling since last 3 years through bus no. Gjb18bz 6074 Anand Dahod express bus. Today this bus has not stopped at Mahendsa shah bus stop.I am daily sitting from this stattion. Driver's base no. Is 12466 and conductor's base no is 3624. I called immediately to anand depo but they have not replied promptly and they advised me to call to dakor depo because anand dahod belonged to Dakor depo.This is so ridiculous and giving dissatisfaction to customers. My passenger pass no is BSR/SVL/0000377.

Ame daily updoun kariye chiye musafari pass hova chata tamari bus na con. Amane bus ma na besvanu kahe che mehsana to ambaji local bus

Dear sir

I had applied for license with online services and in fess payment section of sarthi pariwahan my fess had been paid twise due to server problem. It had been around 3 months and my fess are not refunded.

Yasterday I was travelled from surat to ankleshwar by bus no Gj18 Z5359.I had taken ticket of Rs.54 from bus conductor and given 60 against ticket.At that time conductor has no change so he had not given change of Rs.6.
When I was reached my destination he had not given change or informed me about change and he bagged the change.even he had taken 1 rps from all passengers who travel from surat to ankleshwar.
I thing GSRTC had...

Dear Sir

Date: 17.03.2021
Bus No. GJ 18 Z 6873
BUS - Ahmedabad - Junagadh
PNR : G40082447
TICKET ID : 229QZNP
ORDER ID : [protected]
FROM Ahmedabad TO Jasdan at 06:45HRS,[protected]

I am traveling from ahmedabad to jasdan. i have a pickup but as per arrival time 7:15. bus already late but it's ok problem. I have a already do reservation for my seat. when i have a display my online tikit to conductor then they speak with me loudly about tikit and my identity proof. and i have a photo proof of my Aadhar card but they have a again take a charge form me and they have a again take a tikit for me.

Thank you
Hardik Patel
[protected]
Email : [protected]@gmail.com

Dhanera to deesa local bus GJ 18 Z 2647 stop hone k bavjud vaha stop nahi ki bus ko its very unethical behavior

Local Bus going from dhanera to deesa so we were exact behind it to catch then there is a first stop samarvada local have to b stop there but conducter doesn't here nd doesn't stop

Respected sir
I am sitting in the bus kadi - vadodara,
One passenger is standing nr Railway Station ANAND and kadi - vadodara bus going that time and he see my hands for stop bus but he didn't stop bus. He also going by auto behind bus and he told to bus conductor for stop bus. But they don't stop bus.
All the buses are stop nr Railway Station. So I kindly request that plz do necessary action against driver and conductor.

Passengers are being denied to board the bus from Lakhtar, Surendranagar District. The bus is Surendranagar-Viramgam-Surendranagar, registration number GJ18Z0476. The bus reaches Lakhtar from 5.30 to 6 in the evening and when passengers try to get onto the bus, this one conductor doesn't allow them telling them very rudely to come by the next bus. The bus was half empty today (18/03/2021) and still he did not permit us to get onto the bus. This has become a regular thing with this conductor. He thinks he owns the bus. How can he deny passengers. This is a public service run by tax payers money. Please take this matter up urgently and resolve this issue at the earliest.

All the bus stops in our village but the bus coming from jetapur depo junagadh chodavadi vaya vadal root bus not stop in our village mendapara bus no.3643 junagadh chodavadi