Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

In Morbi city have 2 busstand. New and Old.
Between time of 6:30 PM to 7:45 not received single bus of Morbi to Rajkot. All the passanger suffering.

Please solve the problem because its a question of 150 passengers at a time....

Respected Sir.

I Booked My seat No.1 In The Sleeping Seat. Bus Ahwa To Gandhinagar. I Follow The Covid.19 Rules. According to Covid.19 rule 1 seat is reserve for maintance Soscil Distance. But in the bus Conductor not following the rules by covid.19 gaidlince.
My Journey Date.14/03/2021
My Contact Number.[protected]

Thanks With Regards Sir....

Not stopped bus in under busstand garund in dahod depo bus no1306 bus route dahod to kheda time 3.45 pm in sunday 14 March i think driver is drunk...

Gujrat kathlal depo time table very old timetable wish no running by bus and depo informer no inform by this schedule. Query that is your staff speaking to old time table wish .customer time very loss to this depo...

I have reserved 2 seats in morbi to kwant bus(Gj18Z6360). Due to covid few seat are not displayed for reservation. I have reserved seat no 13 and 15. However after boarding I got to know that no one has wore mask and all the seats are filled. Conductor asked me to give seat number 14 to some passenger. Front seats were filled by so called VIPs who kept one seat empty in the name of a child of 2 year. Also these people are spitting and throwing...

I have booked my seat for Baroda Makarpura stand and they have given me all wrong information of the bus conductor and everyone for contacts.

I found so helpless and no one come forward to help me. All helping hands were busy with their mobiles only... No one provided any kind of help to me... Even they don't response you back.

My bus details have a wrong contact of conductor... Even the real conductor didn't...

I am on a bus number, GJ 18 AZ 8418, going from Surat To Nehrunagar, there was a passenger who boarded the bus, the conductor abused him and dropped him off at a highway without issuing him the ticket.
He was showing negligent behaviour in issuing tickets and instead of moving towards the passengers he was just shouting to the passengers to take the tickets.
He didn't follow the protocol which is to collect the fine....

Your bus driver is very rude with the batch number 7340 and not stop the bus outside the st depo and the bus is full then also he take the passenger and tell me the bus is full the gsrtc not allowed to standing passenger in bus due to this covid situation and this driver take extra 10 passenger which are standing and taking ruddly and taking in phone with driving the bus of PORBANDAR TO VERAVAL AT 8:15 AM he has so much attitude and taking...

Date: 12th March, 2021
Bus - Tharad - Krushna Nagar
Bus Number - GJ 18 - z - 6432
Arrival Time - 9:30 AM (Approx, at Unjha bus station)

Respected Sir,

Today (12th March, 2021), I was waiting for the above mentioned bus at Visnagar Circle (Aithor Circle).

The bus arrvied approximately at 9:30 AM there. I gave a clear Sign to stop the bus, but the driver didn't stop the bus...

Worst experience in sitting Narayan Sarovar To Bantva bus on date[protected]. Cundoctor rudely talk with all passenger and still bus having space to sit still not allowed any passenger to seat in the bus. His behavior is like his own father bus. This type of employee creating not only loss of money but also reputation of GSRTC brand.

Jagya hova chata passenger ne na pade e apna mate loss ubho kare che...

Hiren...

Jalore surat bus stop at hotel in raj.
Where, the quality of the food is very worst this is the complain from the many passanger of this bus...

My booking PNRNO/OB:G39978910, GS13671875 DOJ:[protected], :16:10:00, METRO LINK SERVICESeatNo: 17, 21, 25, 28
My boarding Porbandar bus stop, I stad next stop juebely chokadi, conductor not providing my sit and ask very ruffly reply me. Very discussion after providing sitting other side
I book windows sit but provided wrong side sit not satisfied,
Conductor behavior very rudely,
I requested please please providing...

As per government guidelines, few seats in Gsrtc Volvo are kept vacant for which booking is not allowed..still while boarding in Volvo, bus conductor issue the tickets for that vacant seats.. this is done on daily basis, and there is daily problem for the passengers who had already booked the tickets.. and if the conductor issue the ticket of vacant seats at any price to any passenger, then why the booking is not allowed for that particular...

On the 10 March 2021 the mini bus from DAKOR-BARODA which is regular since many year suddenly CANCEL in which very day more than 60 passenger were traveling daily.
We contact dakor depo manager but he replied very rudly that do whatever you want to do etc
We gave application for that also but no response at all....

There is a regular bus for olpad to uchchal at 6 am morning in which most of the government employees traveling till uchchal. But without any reason it's timing change to 45 minutes. When bus was on time 6 am it was late by 30 mint due to traffic then now bus is reach to uchchal late by more than 1 hour. Employees should reach at time 9.40 am so they can attend duty on time 10 am. So please arrange bus time as previous 6 am....

By requesting conductor to off my sheet over tube lights but conductor did not satisfied answer. In this regard very poor knowledge in service please take some action against driver and conductor bus no- GJ-18 Z6244....

We are apologies for the service 1530BLDSMNTSL30 cancellation due to Schedule Close on date 07/03/ 2021. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No:[protected]/[protected].

Yeh msg aane ke bad abhi tak refund nahi mila.....

I have tried to book bus ticket, from Anjar to Manavadar, i selected a seat and complete the payment, than only payment done but i didn't get ticket conformation message or e mail...

Bus route : vadodara to Rajkot
Type of bus : volvo gsrtc
Depot : Nadiad
Time to arrive at Nadiad depot is 2:45 pm
When i asked the driver about give a seat they refused to give though there is a many seats are available and they behave rudely and say do whatever you can do,
Please i want to know the reason about such issue
Is this bus is a private bus of them??...

I have booked my m ticket from Varmanagar to Bhuj in the name of K B Jariwala on 07/03/2021Trip Code: 1345NSRVMGLE51 PNR No: G39866108 DOJ: 10/03/2021 Gurjarnagari seat no. 31. I have cancelled the ticket on 09/03/2021. What is my refund status.?...