Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Rajkot RTO

Dear sir

I had applied for license with online services and in fess payment section of sarthi pariwahan my fess had been paid twise due to server problem. It had been around 3 months and my fess are not refunded.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Address: Ankleshwar

Yasterday I was travelled from surat to ankleshwar by bus no Gj18 Z5359.I had taken ticket of Rs.54 from bus conductor and given 60 against ticket.At that time conductor has no change so he had not given change of Rs.6.
When I was reached my destination he had not given change or informed me about change and he bagged the change.even he had taken 1 rps from all passengers who travel from surat to ankleshwar.
I thing GSRTC had given rights to do this because he was doing this activity without any hessitation.
I had submitted written complaint at my destination bus depo and informed me that you will received call from depo manager but depo manager is also treat like conductor.i have not received and phone call or even not received my call on his mobile no nor landline no.
*THIS IS GSRTC SERVICE*
I have attached complaint copy and ticket for your reference and hope I will received some justification from you.

Reach me out on this contact..
Mobile no
[protected]
[protected]@gmail.com

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Address: Ahmedabad

Dear Sir

Date: 17.03.2021
Bus No. GJ 18 Z 6873
BUS - Ahmedabad - Junagadh
PNR : G40082447
TICKET ID : 229QZNP
ORDER ID : [protected]
FROM Ahmedabad TO Jasdan at 06:45HRS,[protected]

I am traveling from ahmedabad to jasdan. i have a pickup but as per arrival time 7:15. bus already late but it's ok problem. I have a already do reservation for my seat. when i have a display my online tikit to conductor then they speak with me loudly about tikit and my identity proof. and i have a photo proof of my Aadhar card but they have a again take a charge form me and they have a again take a tikit for me.

Thank you
Hardik Patel
[protected]
Email : [protected]@gmail.com

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Address: Malhar society

Dhanera to deesa local bus GJ 18 Z 2647 stop hone k bavjud vaha stop nahi ki bus ko its very unethical behavior

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Address: Malhar society

Local Bus going from dhanera to deesa so we were exact behind it to catch then there is a first stop samarvada local have to b stop there but conducter doesn't here nd doesn't stop

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Address: anand

Respected sir
I am sitting in the bus kadi - vadodara,
One passenger is standing nr Railway Station ANAND and kadi - vadodara bus going that time and he see my hands for stop bus but he didn't stop bus. He also going by auto behind bus and he told to bus conductor for stop bus. But they don't stop bus.
All the buses are stop nr Railway Station. So I kindly request that plz do necessary action against driver and conductor.

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Address: Gujarat

Passengers are being denied to board the bus from Lakhtar, Surendranagar District. The bus is Surendranagar-Viramgam-Surendranagar, registration number GJ18Z0476. The bus reaches Lakhtar from 5.30 to 6 in the evening and when passengers try to get onto the bus, this one conductor doesn't allow them telling them very rudely to come by the next bus. The bus was half empty today (18/03/2021) and still he did not permit us to get onto the bus. This has become a regular thing with this conductor. He thinks he owns the bus. How can he deny passengers. This is a public service run by tax payers money. Please take this matter up urgently and resolve this issue at the earliest.

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Address: to. mendapara [bhesan]

All the bus stops in our village but the bus coming from jetapur depo junagadh chodavadi vaya vadal root bus not stop in our village mendapara bus no.3643 junagadh chodavadi

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Address: Rajpipla

Statue o[censored]nity is an important project of government. From Rajpipla depot in Moring between 8am to 9 am their is no bus to reach kevadia. Many visitors and the local persons who employed over there are not getting bus. When person inquire about bus the answer is we have no bus let one bus come from other destination then we provide it.. Many complaints done by people but there is no solution.. Please take some action against it..

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Dear sir
Dahod ahmedabad intersiti bus driver cum condeductorer not pick me at civil hospital dahod pick pint today 10:45pm.bus no 6442

Dear Res. Sir
Mari musafare dhd to limkheda pass hato ane hu civil hospital dhd na pick poit par ubho hato.
Chhella sanivare pan aa driver mari jode bau magaj mari karihati led bulb na be nana box mate.
Temnu aem kahehu chhe electric darek vastu par bulb, fane farek vastupar tikit lage che. To me em pan kidhu ke je banti hoy te aapi do hu leva taiyar chhu, pan nai aappi.
Ane aje me tane lidho che pan have pachi hu gadi ahiya na. Ubho rakhu
Ane amne mane aaje nai j lidho.

Please sir aava rood driver ne pasenger jode kevu vartan karvu ea sikhvadvu joie.

Sudhir agrawal
Limkheda
Bus mitra
[protected]

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Address: kapariya ta valsad dist valsad pin-396055

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I have booked a.c. sleeper bus 2 tickets for ahmedabad to dwarka today ...But the bus wasn't came as per it's schedule...And we got answer from authority that bus is cancelled ...I tried to cancel tickets online but wasn't success...Plz arrange me to refund...My pnr no. Is
GSRTC: PNR:G40087234, DOJ:16/03/2021, Pickup Point:AHMEDABAD KRISHNANAGAR STAND, Time:18:30, Crew No: [protected], GJ-07-YZ-7788.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G40087234

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Address: Rajkot

Gj18Z3476 From morbi to dhoraji bus conductor and driver mis behave and not stopped bus at madhapar chokdi and nor refunded my money of ticket

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1 pm, volvo, surat to gandhinagar.

My seat no : 20
no: [protected]

due to covid guidelines 19th seat no. No one seated here.

But volvo officer some one sat there.

Who's responsible if my health not good after a day.

I am really disappointed with the volvo officer.

Please take a action asap. Suspend the officer

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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A

Arvind Mer

from Ahmedabad, Gujarat

Mar 16, 2021

Please call now to conductor and tell to him and fire from the job

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Address: Ranip.Ahmedabad.Gujarat

My pick up location is Ranip, ahmedabad.gujarat.this conductor has give me a ticket with fare of 37₹ from Ranip to ambika nagar Bus stand, Kalol..The actual fare is 21₹ to 24₹ from Ranip to ambika nagar, Kalol
The conductor give me a ticket from income tax, ahmedabad to ambika nagar Bus stand, kalol whare my pick location is Ranip, ahmedabad.the conductor give me wrong fare ticket.i saw him regular fare tickets also but he is not answer me well.the Bus run between 7: 30 am to 8:15 am.conductor cheat me.
Plz do needful.

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Address: Godhra, Rena

Driver base no 3280 Baria Ramesh,
GJ 18 Z 2393, Root time - 17:15 Pital to surat,
During traveling from Godhra to Ankleahwer in above bus at Vadodara Central bus i had informed to conducter and I am going at wash room, cunducter has informed to driver but driver has refused to pick up and bus taken left from bus stand,

As conducteur and passenger statement Cunducter has informed to driver but they have refused again and again,

Here attached audio recording for your reference

With support of sepi manager Mr Suresh Solanki and I got cunducter mobile number and I get may laggege, in may laggege having costly items but final i got that, spacial thanks to Mr Suresh solanki Dahod depo manager and Bharat bhai (1064), for providing extreem support,

Driver Language and behavior is very bad,

Please take action against them

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Mar 18, 2021

Updated by Hitendra @15 Any action taken on driver please update hare for trust on gsrtc systems

Mar 21, 2021

Updated by Hitendra @15 Dear Sir,

Their is no any Action visible on Culprit person, please take action and revert

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M

Mohitbhai basiya

Mar 16, 2021

Bus conductor and driver miss behaviour upto stopping bus on the highway and letting to threat the passenger about will bit you and leave you here on the highway i was totally unsafe and when there was my stop they even not allow me to comeout of the bus and told after 2km now you can go i have to walk that much to my vehicle from madhapar chowk they have dropped me upto 2km i told now i will file the complain to gsrtc again about you were threatning me and this all happened because they just not allowed handicapped person to get in the bus and i just told the conductor and driver about it and they got angry that you also get out of our bus even after u have bought ticket and ticket rs was 39 i have gave him 500 he last cash available in my wallet was one 500rs note i told him about it after this much of mis behaviour of driver and conductor i asked about my 461rs return they told complaint wherever you want told i[censored] complaint i will beat you at st depo threatened me and left taking there bus if it not resolved i am going to file FIR to the bus driver and conductor for harming my self respect as well as not returning my money and doing fraud all happened because i have raised voice for handicap the bus number was GJ18Z3476 i am attaching bus driver image i have been so much frustrated by there behaviour from last 2hrs i am standing front of bustop as i was hopeless my money also they not returned and where i parked my vehichle at madhapar chowk busttop they not let me to get out from bus at that point get me my refund back and suspend this driver and conductor as soon as possible or else i will sue them to court I also complaint to dhoraji depo

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Address: Morbi

In Morbi city have 2 busstand. New and Old.
Between time of 6:30 PM to 7:45 not received single bus of Morbi to Rajkot. All the passanger suffering.

Please solve the problem because its a question of 150 passengers at a time.

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Respected Sir.

I Booked My seat No.1 In The Sleeping Seat. Bus Ahwa To Gandhinagar. I Follow The Covid.19 Rules. According to Covid.19 rule 1 seat is reserve for maintance Soscil Distance. But in the bus Conductor not following the rules by covid.19 gaidlince.
My Journey Date.14/03/2021
My Contact Number.[protected]

Thanks With Regards Sir.

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Address: dahod

Not stopped bus in under busstand garund in dahod depo bus no1306 bus route dahod to kheda time 3.45 pm in sunday 14 March i think driver is drunk

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R

rahulsamyani

Mar 14, 2021

bus no gj18z4280

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Address: Kathlal

Gujrat kathlal depo time table very old timetable wish no running by bus and depo informer no inform by this schedule. Query that is your staff speaking to old time table wish .customer time very loss to this depo

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Mar 14, 2021

Updated by Ranjit B Gujrat village.kathlal depo time time very old and inquiry depo no response by right time

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 78

Fees of license paid twice and not got refund

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Complaint Against bus conductor of Bus No GJ18 Z5359

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Mis behave of bus conductor

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Bus stopage

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Bus driver conductor

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Bus is not stop near Railway Station

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Bus Conductor Denying Passengers to Board

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Matter of making a bus stop in my village mendapara [junagadh]

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In morning between 8am to 9 am No bus for kevadia statue of unity as it is one of major attraction run by government of Gujarat

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Not pick at pick point to pasanger late night 10:45

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Matter of making change in Valsad Divisional Bus Route

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Complain for refund

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Dhoraji to rajkot

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Covid rules break

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Bus fare

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GSRTC Bus Driver Miss behavior

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Not received bus for Rajkot

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Not Following Covid.19 Rules By Bus Conductor

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Not stopped bus in under bus stand

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Time table wrong and informations staff no inform by right timing

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