Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

As per our tender we have completed our work before three years with in time limit. But they are not releasing us from that work and also not give us withheld amount, extra work amount, and GST amount. We have wrote tones of mail to the department through speed post and by the Mail but they haven't gave Please guide us.

: I'm complaint about getting no proper information about bus

Im ask about bus which was ambaji to baria depo emoploye who seat in inquery office he say that i dont know and he behivoiour rudely with me

As soon as possible that complaint pleasee improve thats things

Stop in between Rajkot-Ahmedabad Hotel Rajmahal is charging passenger heavily. They charge passenger more then MRP. so request to change the stop and discontinue the Hotel Rajmahal and do the needful.

At 6 march 2021.. at 7.40 to 8.10 am.
Hu morbi java mate uprokt time par rajkot s t bus stand pohchyo.. parantu na to 7.45 ni intercity aavi k na 8.00 am ni. Morbi java mate 8.05 ni local bus aavi parantu te pan platform 9 k 10 par nahi platform 7 par. Na to tya koi st na person ae jan kari k na mice ma announce karyu. Su passenger 9 k 10 par rah jota na rahi jai??? Ae to thik je bus aavi platform 7 par local te no root karan vagar aakhu rajkot 80ft road & bhavngar road thai ne parewadi chowk taraf lidho. Rastama koi passenger leva mate kyay ubhi to na rahi??? To kem root change??? Hospital chowk bandh chhe ame samjiye chhiye. Parantu jubeli same chowdhari highschool circle thi hospital chowk thai ne parewadi chowk no rasto chaluj chhe to sukam passenger no time and fuel bagado chho??? Rajkot morbi ni darek bus ma vara farti ek bus madhapar chowkdi thi and bus parewadi chowk thai ne chalava namra vinanti... and parewadi chowk wali bus no root kaik samjdari purvak karva request...

Dear gsrtc team currently I am traveling surat to Ahmedabad in Volvo bus but the bus facility is very poor not a single parda in bus it's very difficult traveling in day and afternoon so request to accept my complain and do very fast process

There is no conductor on my bus route of vadodra, bus no : Gj18z0216.
Driver put running bus aside on highway & take tickets of all passengers. Inconvenience of Delay, lack of facilities as per norms& heavy Crowd...

Dear sir,

ticket no: 018499 dt: 05.03.2021
bus : patan-surat
depot : surat

i am doing daily up down from ambika(kalol) to income tax(ahm), in this bus conductor is doing very bad behiviour to passenger he is not interested to take passenger to invcome tax, only interested to take surat passengers.

And income tax (ahm) bus stand is below the over bridge he is taking bus from upper side of bridge and when i asked to him he is dong very bad behaviour.

Please take action againts him.

Dwarka to mandvi bus gj18z4835 kem privete hotel ma stop kare che hotel vada na rate vadhare che badha ma comision ketlu lyo cho st vada kem samkhyali bustop centine ma nathi reti ele bas root pramane tyaj revi joye have jo ubhi ray to legali action layis

Dear sir,
I daily updown from surat to Ankleshwar due to work in pharmaceutical company.i faced difficulty in 2nd shift completed at 11:00pm.after that very few bus comes in surat.as per my knowledge bus started from surat to any other city is gone, only inside bus in surat is not come, other vechical are also allowslike auto riksha but they taken more rent (3 times higher) than routine.so, I requested to you that plz do necessary action.so we can do our job with more effort.

Thanks
Jatin Kalsariya

Respected govt. GSRTC
Today I travel in Dwarka bus which is departure from Baroda Central Bus depot and I have one issue regarding Bus Ticket taken more than as usual.
Actually Bus Rate is Baroda to Nadiad Is INR 55.00. But today They taken INR 74.00.
I have Ticket same like Express bus.
Please solve my issue and this is not fare In GSRTC taken more amount ..
Thanks

We are daily up down by white express bus from surat to ankleshvar. But all bus get different fare some bus demand 53 rupees some demand 54 and specially aanand depot bus demand 55 rupees and all bus have different km some one have 58 km, other 59 km how it possible ? Pls informe me and do some actions other wise i will go to consumer court

In 5.00 pm to 6 pm no bus for borsad to Vadodara and at 4.30 to 4.45 2 buses available than we daily updown people are pareshan
Please do something

I called cundocter 3 times ..for bus Gandhidham to Ahmedabad ...time of bus was 10 pm and bus arrived at 10:30 pm ...and before I confirm that it's my bus he just drive away ...then I had to catch this bus by auto ...it's so ridiculous behaviour by conductor. Bus detail as below
GSRTC :
PNR G: 39753557
DOJ : 03/03/2021
Pick Point : OSLO ROAD Gandhidham Gujarat
Conductor mobile no. [protected]
Bus Registration No. GJ 18 Z 1709

Respected sir,

Two days ago, I had done booked tickets two times for Bharuch to botad n amount debited my account but ticket not confirmed & not sent my email/sms address. Please check ticker booking history as per below details

1. GS13551356
botad to bharuch ( 1 seat)
Transaction red No-VHDF[protected]
Cheque no-one[protected]
amount -173 rupees

2. bharuch to botad ( 2 seat)
Transaction red No-VHDF[protected]
Cheque no-one[protected]
amount -346 rupees

Total amount = 519 Rupees

Please refund the amount as soon as possible.

Thanks & Regards,

Prakash siddhapura
No. [protected]
Mail Id- [protected]@gmail.com

Dear sir,

We are approx 60 People waiting to board Bus at 6:10 AM in Morning but from last 5 Days are not able to board because Bus doesn't arrive .
Due to this all people who wish to reach office/work is late and this lead to lot of issues.

GJ18 Z 5153 Anand to VAV express

Surat to Ahmedabad
PsngrName: Mukesh patil
TripCode: 1530PLDPRABDG47
PNRNO: G39655045
JnyDate: 28/02/2021
DepTime: 01:30 AM
SeatNo: 40, 39
Class: GURJARNAGRI
BoardingPt: SURAT CENTRAL BUS STAND
Pltform:
redBus TIN: TQ3V22632750

I was cancelled my tickets because bus conductor call me and toke
Timing and location change
I'm not comfortable this schedule then I cancel my tickets and no refund my money so please help me
Please possess my complain immediately.

We are travelling in Dahod Ahmdabad Express bus which time is from Dahod to depak he at 6.30 pm they are stopping a bus with out bus station and taking a luagge from them and not taking the lauggauge charges and we are facing a many problems and the bus is codueter less. so please take a action on this mater. We don’t had taken a video of this mater this mater is between Dahod And Limkheda rout.

Thanks

Regards

Manoj Khatwani

Dear sir
i stood on the bhayali station stand That's when the jambusar -kirti-jambusar bus arrived bus No:-Gj 18 z 4365 local bus
The bus does not stand still despite raising my hands.

I have book journey from Junagadh to Rajkot dated on 1 / 03 / 2021 at 7.00 hrs according to covid guideline and government rules buses should run with 100% capacity but your conductor is running bus with over capacity in this pandemic situation the moral responsibility is not follow by GSRTC is irresponsible act and strict action is demand.