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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 80

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N
Nirav S
Mar 8, 2021
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As per our tender we have completed our work before three years with in time limit. But they are not releasing us from that work and also not give us withheld amount, extra work amount, and GST amount. We have wrote tones of mail to the department through speed post and by the Mail but they haven't gave Please guide us.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    I
    ID Photography Flims
    from Powai, Maharashtra
    Mar 7, 2021
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    Address: Ambaji depo

    : I'm complaint about getting no proper information about bus

    Im ask about bus which was ambaji to baria depo emoploye who seat in inquery office he say that i dont know and he behivoiour rudely with me

    As soon as possible that complaint pleasee improve thats things
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      D
      Darshak Dave
      from Rājkot, Gujarat
      Mar 6, 2021
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      Stop in between Rajkot-Ahmedabad Hotel Rajmahal is charging passenger heavily. They charge passenger more then MRP. so request to change the stop and discontinue the Hotel Rajmahal and do the needful.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        H
        Hatimc
        from Ghumarwin, Himachal Pradesh
        Mar 6, 2021
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        Address: Rajkot

        At 6 march 2021.. at 7.40 to 8.10 am.
        Hu morbi java mate uprokt time par rajkot s t bus stand pohchyo.. parantu na to 7.45 ni intercity aavi k na 8.00 am ni. Morbi java mate 8.05 ni local bus aavi parantu te pan platform 9 k 10 par nahi platform 7 par. Na to tya koi st na person ae jan kari k na mice ma announce karyu. Su passenger 9 k 10 par rah jota na rahi jai??? Ae to thik je bus aavi platform 7 par local te no root karan vagar aakhu rajkot 80ft road & bhavngar road thai ne parewadi chowk taraf lidho. Rastama koi passenger leva mate kyay ubhi to na rahi??? To kem root change??? Hospital chowk bandh chhe ame samjiye chhiye. Parantu jubeli same chowdhari highschool circle thi hospital chowk thai ne parewadi chowk no rasto chaluj chhe to sukam passenger no time and fuel bagado chho??? Rajkot morbi ni darek bus ma vara farti ek bus madhapar chowkdi thi and bus parewadi chowk thai ne chalava namra vinanti... and parewadi chowk wali bus no root kaik samjdari purvak karva request...
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          J
          jashmin patel
          from Ahmedabad, Gujarat
          Mar 5, 2021
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          Dear gsrtc team currently I am traveling surat to Ahmedabad in Volvo bus but the bus facility is very poor not a single parda in bus it's very difficult traveling in day and afternoon so request to accept my complain and do very fast process
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            A
            Ab atriy
            from Noida, Uttar Pradesh
            Mar 5, 2021
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            Absence of conductor in my bus

            There is no conductor on my bus route of vadodra, bus no : Gj18z0216.
            Driver put running bus aside on highway & take tickets of all passengers. Inconvenience of Delay, lack of facilities as per norms& heavy Crowd...
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            P
            Pratik872007
            Mar 5, 2021
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            Dear sir,

            ticket no: 018499 dt: 05.03.2021
            bus : patan-surat
            depot : surat

            i am doing daily up down from ambika(kalol) to income tax(ahm), in this bus conductor is doing very bad behiviour to passenger he is not interested to take passenger to invcome tax, only interested to take surat passengers.

            And income tax (ahm) bus stand is below the over bridge he is taking bus from upper side of bridge and when i asked to him he is dong very bad behaviour.

            Please take action againts him.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              A
              Arvind ahir
              Mar 5, 2021
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              Address: Gandhidham

              Dwarka to mandvi bus gj18z4835 kem privete hotel ma stop kare che hotel vada na rate vadhare che badha ma comision ketlu lyo cho st vada kem samkhyali bustop centine ma nathi reti ele bas root pramane tyaj revi joye have jo ubhi ray to legali action layis
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                J
                Jatin Kalsariya
                from Ghumarwin, Himachal Pradesh
                Mar 5, 2021
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                Address: Katargam,surat

                Dear sir,
                I daily updown from surat to Ankleshwar due to work in pharmaceutical company.i faced difficulty in 2nd shift completed at 11:00pm.after that very few bus comes in surat.as per my knowledge bus started from surat to any other city is gone, only inside bus in surat is not come, other vechical are also allowslike auto riksha but they taken more rent (3 times higher) than routine.so, I requested to you that plz do necessary action.so we can do our job with more effort.

                Thanks
                Jatin Kalsariya
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  J
                  jigesh parekh
                  from Bengaluru, Karnataka
                  Mar 4, 2021
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                  Respected govt. GSRTC
                  Today I travel in Dwarka bus which is departure from Baroda Central Bus depot and I have one issue regarding Bus Ticket taken more than as usual.
                  Actually Bus Rate is Baroda to Nadiad Is INR 55.00. But today They taken INR 74.00.
                  I have Ticket same like Express bus.
                  Please solve my issue and this is not fare In GSRTC taken more amount ..
                  Thanks
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Mar 04, 2021
                  Updated by jigesh parekh
                  Respected govt. GSRTC
                  Today I travel in Dwarka bus which is departure from Baroda Central Bus depot and I have one issue regarding Bus Ticket taken more than as usual.
                  Actually Bus Rate is Baroda to Nadiad Is INR 55.00. But today They taken INR 74.00.
                  I have Ticket same like Express bus.
                  Please solve my issue and this is not fare In GSRTC taken more amount ..
                  Thanks
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                    R
                    Rakesh Patel INNOVATIVE TEACHER
                    from Ghumarwin, Himachal Pradesh
                    Mar 4, 2021
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                    We are daily up down by white express bus from surat to ankleshvar. But all bus get different fare some bus demand 53 rupees some demand 54 and specially aanand depot bus demand 55 rupees and all bus have different km some one have 58 km, other 59 km how it possible ? Pls informe me and do some actions other wise i will go to consumer court
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      J
                      Jignesha rana
                      from Gaya, Bihar
                      Mar 4, 2021
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                      Address: RAS

                      In 5.00 pm to 6 pm no bus for borsad to Vadodara and at 4.30 to 4.45 2 buses available than we daily updown people are pareshan
                      Please do something
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      સુરત થી અંકલેશ્વર નું ભાડું એક્સપ્રેસ બસનું 53 રૂપિયા થાય છે પણ સફેદ બસમાં દરેક રૂટમાં અલગ ભાડું લેવાય છે અલગ-અલગ કિલોમીટર ટિકિટમાં દર્શાવાય છે અને કંડકટર પાસે એનો કોઈ જવાબ હોતો નથી આણંદ ડેપો ની બસ માં 53 ની જગ્યાએ ૫૫ રૂપિયા લેવા છતાં કોઈ સાંભળતું નથી હવે મુસાફરો આ જ રીતે હેરાન થતા રહેશે તો જવાબદારી કોની આપના કરે છે આ બાબત નું સોલ્યુશન ત્વરિત આવે એવી અપેક્ષા રોજ અપડાઉન કરતો એક મુસાફર
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                        N
                        Nilesh J Chavda
                        from Noida, Uttar Pradesh
                        Mar 3, 2021
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                        Address: Ahmedabad

                        I called cundocter 3 times ..for bus Gandhidham to Ahmedabad ...time of bus was 10 pm and bus arrived at 10:30 pm ...and before I confirm that it's my bus he just drive away ...then I had to catch this bus by auto ...it's so ridiculous behaviour by conductor. Bus detail as below
                        GSRTC :
                        PNR G: 39753557
                        DOJ : 03/03/2021
                        Pick Point : OSLO ROAD Gandhidham Gujarat
                        Conductor mobile no. [protected]
                        Bus Registration No. GJ 18 Z 1709
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          P
                          Prakash2106
                          from Powai, Maharashtra
                          Mar 3, 2021
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                          Address: Devdarshan residency. Near allied school. K. B Modi park. Shaktinath

                          Respected sir,

                          Two days ago, I had done booked tickets two times for Bharuch to botad n amount debited my account but ticket not confirmed & not sent my email/sms address. Please check ticker booking history as per below details

                          1. GS13551356
                          botad to bharuch ( 1 seat)
                          Transaction red No-VHDF[protected]
                          Cheque no-one[protected]
                          amount -173 rupees

                          2. bharuch to botad ( 2 seat)
                          Transaction red No-VHDF[protected]
                          Cheque no-one[protected]
                          amount -346 rupees

                          Total amount = 519 Rupees

                          Please refund the amount as soon as possible.

                          Thanks & Regards,

                          Prakash siddhapura
                          No. [protected]
                          Mail Id- [protected]@gmail.com
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            N
                            Nitinyyyu
                            from Bengaluru, Karnataka
                            Mar 3, 2021
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                            Address: Nadiad

                            Dear sir,

                            We are approx 60 People waiting to board Bus at 6:10 AM in Morning but from last 5 Days are not able to board because Bus doesn't arrive .
                            Due to this all people who wish to reach office/work is late and this lead to lot of issues.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              M
                              mbkumbhar
                              from Powai, Maharashtra
                              Mar 1, 2021
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                              Address: Market yard Deesa

                              GJ18 Z 5153 Anand to VAV express
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                M
                                Mukesh1895
                                Mar 1, 2021
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                                Surat to Ahmedabad
                                PsngrName: Mukesh patil
                                TripCode: 1530PLDPRABDG47
                                PNRNO: G39655045
                                JnyDate: 28/02/2021
                                DepTime: 01:30 AM
                                SeatNo: 40, 39
                                Class: GURJARNAGRI
                                BoardingPt: SURAT CENTRAL BUS STAND
                                Pltform:
                                redBus TIN: TQ3V22632750

                                I was cancelled my tickets because bus conductor call me and toke
                                Timing and location change
                                I'm not comfortable this schedule then I cancel my tickets and no refund my money so please help me
                                Please possess my complain immediately.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  M
                                  manoj khatwani
                                  Mar 1, 2021
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                                  Address: Dahod to limkheda between

                                  We are travelling in Dahod Ahmdabad Express bus which time is from Dahod to depak he at 6.30 pm they are stopping a bus with out bus station and taking a luagge from them and not taking the lauggauge charges and we are facing a many problems and the bus is codueter less. so please take a action on this mater. We don’t had taken a video of this mater this mater is between Dahod And Limkheda rout.

                                  Thanks

                                  Regards

                                  Manoj Khatwani
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Mar 01, 2021
                                  Updated by manoj khatwani
                                  Please take a action of this timing bus
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                                    8
                                    823830
                                    Mar 1, 2021
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                                    Address: Jambusar sub division

                                    Dear sir
                                    i stood on the bhayali station stand That's when the jambusar -kirti-jambusar bus arrived bus No:-Gj 18 z 4365 local bus
                                    The bus does not stand still despite raising my hands.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      H
                                      Hsp_12
                                      from Bengaluru, Karnataka
                                      Mar 1, 2021
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                                      I have book journey from Junagadh to Rajkot dated on 1 / 03 / 2021 at 7.00 hrs according to covid guideline and government rules buses should run with 100% capacity but your conductor is running bus with over capacity in this pandemic situation the moral responsibility is not follow by GSRTC is irresponsible act and strict action is demand.
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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