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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 13, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 82

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Address:Chotila

Despite vacant seats conductor not allowed for taken a single passenger from CHOTILA Gujarat in Jamnagar- Surendranagar express ST bus No. Gj 18 Y 2362 ON 4/2/2021 Time 5..15 p.m. conductor no.2910 driver.no.5156...
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K
kjadav
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Miss behavior

આદરણીય સાહેબશ્રી
મારૂ નામ કેશાભાઈ વી જાદવ છે .હું પગે થી વિકલાંગ છું, તારીખ 03/02/2020 ના રોજ હું અમદાવાદ બસ સ્ટેશન થી ખંભાત જવા રાહ જોઈ રહ્યો. હતો તે દરમ્યાન 1.30 આજુબાજુ બપોરે...
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B
Bhaju2002
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Service issue

All bus stops compulsory on this hotel while traveling towards Vadodra, Ahmedabad.
And 30 minutes they stops there.
Pls stop this as passengers suffer lot because of this....
+1 photos
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R
Rakesh p Srivastava
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Worst GSRTC ONLINE SITE Ever

Address:Vadodara

Today on 03/02/2021 I made online ticket booking from GSRTC Site from Baroda Makarpura Stand to Ahmedabad CTM

TWICE transactions made, both time payment debited from my account but message appear for Transaction Failed

Even I didn't received the ticket anywhere, either in my mail I'd nor in my phone or message

First time I booked for SEAT NO. 17 for bus time at Makarpura Stand 19:16 which failed...
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Address:Mahuva depot

My bus timing was 1 and even after almost 45 min wait it didnot came. After i call the bus conductor, she talk to me rudely. My bus pnr is G39051150. My seat no. Is 32.
Date of journey 3 feb.
I want my full refund.😡😡😡😡...
+1 photos
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J
J j kacha
from Mumbai, Maharashtra
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S t 6.45

Address:Block no 256 A રાઈજી નગર શેરી નો 9 જૂનાગઢ ફોને 9909134452

આજે હું આ રૂટ ની બસ માં સવારે મોતીબાગ જૂનાગઢ થી સદભાવનગર જવા બેઠી મેં કન્ડક્ટર પાસે સદભાવનગર ની ટિકિટ માંગી તો તેને કહું કે સદભાવનગર આ રુટ માં ના આવે પહેલા તમારે નગલપુર ની...
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N
Nileshthakkar2612
from Powai, Maharashtra
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Misbehaving attitude by Driver

Address:B 18, DARPAN ROW HOUSE, PALANPUR JAKATNAKA,SURAT- 395009.

Today even now I am travelling by Navsari Mansa Bus which just left Vadodara Bus Main Depot, while Bus was at Depot, I request Bus Driver to wait for 5 Minutes for my personal reasons but he denied straight away that he can't wait for such time period and I am very much aware of the reason behind that. Actually when we started our journey from Surat he was eager to take every passenger on the way but i denied for that due to social distance....
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C
chirag vithalani
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Refund not deposited

GSRTC m-Ticket
RAJKOT BUS PORT to HIMATNAGAR BUS STAND
Name: Sweety Chirag Vithalani TripCode: 0730JMNBLDEXP51 PNRNO: G38761142
DOJ: 24/01/2021, 09:05, GURJARNAGRI
SeatNo: 21
BoardingPt: RAJKOT BUS PORT
Txn Pass: 2ubyAEAq.

Above tripe had cancelled, but still refund had not deposited in my account....
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U
uttamp567
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Not allowed to seat for palanpur

I wanted to go palanpur but conductor was not allowed me to seat in bus for palanpur and he said that it will no go palanpur when bus was gone palanpur.
Bus detail : Zalor to Nadiad
Bus number : GJ 18 Z 2101...
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H
hitsol
from Bengaluru, Karnataka
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Point bus Vasna Sachivalaya to start again

Dear Sir

It is to inform you that since last 15 years a Point bus route of Vasna Sachivalay via Ring Road is in continuation but all of sudden morning services with held and now only evening services of the bus available.

It is requested to start again this route for both morning and evening because there is no service available to the Ring road passengers/employees. Even point route of Shyam Gokul is also closed...
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M
mspatel85
from Anand, Gujarat
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Local bus service to be provided - Anand to Vadodara

Morning local bus service (7:00 AM) from Anand to Vadodara is suddenly stopped.

Please start that bus service. Passengers found it difficult as that time is crucial for daily job doing people. Express bus is crowded and also expensive....
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Dear Sir

It is to inform you that since last 15 years a Point bus route of Vasna Sachivalay via Ring Road is in continuation but all of sudden morning services with held and now only evening services of the bus available.

It is requested to start again this route for both morning and evening because there is no service available to the Ring road passengers/employees. Even point route of Shyam Gokul is also closed...
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Please insert curtains on the bus now because ladies on single seat and couples on double seat feels uncomfortable in sleeper bus in night travel. Also keep the seats and curtains clean. when i ask the conductor or driver about cleanliness of seat and curtains, his always reply is, we r not responsible for this, don't complain this about to me in rude manner.. i think driver and conductors forgetting that their salaries is coming from the...
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Address:Badalpur Taluka: Junagadh, District : Junagadh

Honable GSRTC DEPARTMENT

I am student who use GSRTC service for traveling from my village Badalpur to Junagadh.
I feel satisfaction for GSRTC services.
But after lockdown period today everything day by day is getting open.
Student collage also started
But my route service till today doesn't completely started.
The bus service Junagadh to Moti Monpari via Sakhdavadar which is regular bus...
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A
Aayesha Pathan
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Regarding misbehavior of lady conductor

Address:Bharuch

Respected sir
Myself SAKIR pathan from bharuch.
I m a daily advance booking passenger of Zadeshwar- kirti MLS.
I hereby inform u that earlier i have already given written complain regarding kirti stoppage to bharuch district controller. But i think no action has been taken by department. Today also i faced an issue regarding the same and conductor refuse to drop me at pre decided stoppage of the bus by gsrtc and force...
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P
patel uvesh
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Bus getting late

Our bus is everyday late 10 to 15 minutes, if this bus late so missed our log route buses..if we missed bus so we took another bus but we reached at our location late
Bus no is GJ18 Y9295

We wake up everyday early morning 5:00 am because we want to catch our bus timings but everyday bus is late

We are from bhadkodra village and bus start from malpur to jambusar. In between 6 to 7 stand and every stand...
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H
Hitesh.mak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop per na utarva babat

Address:Makwana Vas Sachana ta viramgam dist ahmedabad

Bareja depo conductor batch no. 493
Ame viramgam depo thi bus no. GJ18Y2749, bus route Kharaghoda thi Amdavad ma bethela. Amare sachana no bus pass hovathi amne 0.00 ni ticket lidheli. Jyathi amane sachana gam ma utarvanu hova chhata bus gam ma n lavi sachana bypass utarvama avela. Avi j rite ghani baso bypass thi nikalvama ave chhe. Tethi sachana gam na tatha ajubaju thi avta loko ne taklif pade 6. Badha loko ne 1 k.m. chaline aavavu...
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B
Bhavik1985
from Ahmedabad, Gujarat
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No Stop Bus

Address:Tramba (Kasturbadham), Tramba (Kasturbadham)

BUS NO. GJ18Z-4409 RAJKOT-JASDAN Lokal Bus Rajkot Thi Upadvano Time 06:45pm (18:45) Tramba (Kasturbadham) Pochvano Time 07:15pm (19:15) Daily Service Up-Daun Jasdan-Tramba Aa Bus Driver Passenger Utare Bus Stop Thi Alag Jagya E Ane Ubhai Rakhata Nathi Driver Name Manishbhai Varm Var Aavu Karelu To Please Tame Amane Jan Karsho K Passenger Ne Laile Jasdan Depo Ni Bus...
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I
ineeeeerav
from Ahmedabad, Gujarat
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Wallet stolen

Address:H-4 Vaibhav appartment, B/H Maniba School

Dear sir
Me Nirav suthar, dt-25/01/2021 (monday) ahmadabad (ctm) someone stolen my wallet,
My wallet was stolen when I was traveling from ctm in a mansa depot bus to Vadodara in my wallet inside my original documents (Aadhar card, pancard, driving license) please if someone find please contact me,

my contact number-[protected]
My full name Nirav bhavikbhai suthar...
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Address:Tilakwada , Gujarat , India

Dear Sir / Madam,

I traveled today at 11.30 AM from GSRTC Bus Number GJ 18 3485, Vadodara-Kevadia Local Bus. I had taken ticket for Tilawada Village Bus Stop from Somatalav Bus Stop.

While reaching at Tilakwada, Driver denied to take bus in village and he is very rudely behavior with us and he didn't take bus into village and done bypass.

I was traveling with my mother and handicapped sister....
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