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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 84

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S
Sanket Dobariya
Jan 28, 2021
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Address: Badalpur Taluka: Junagadh, District : Junagadh

Honable GSRTC DEPARTMENT

I am student who use GSRTC service for traveling from my village Badalpur to Junagadh.
I feel satisfaction for GSRTC services.
But after lockdown period today everything day by day is getting open.
Student collage also started
But my route service till today doesn't completely started.
The bus service Junagadh to Moti Monpari via Sakhdavadar which is regular bus service of my route before lockdown .
But after lockdown getting over and everything getting normal but till today that service isn't started.
Which causes trouble to all that students and workers who are relies on this bus service for traveling.

I urge you to start this service as soon as possible.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Aayesha Pathan
    Jan 28, 2021
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    Regarding misbehavior of lady conductor

    Address: Bharuch

    Respected sir
    Myself SAKIR pathan from bharuch.
    I m a daily advance booking passenger of Zadeshwar- kirti MLS.
    I hereby inform u that earlier i have already given written complain regarding kirti stoppage to bharuch district controller. But i think no action has been taken by department. Today also i faced an issue regarding the same and conductor refuse to drop me at pre decided stoppage of the bus by gsrtc and force...
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    patel uvesh
    Jan 28, 2021
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    Our bus is everyday late 10 to 15 minutes, if this bus late so missed our log route buses..if we missed bus so we took another bus but we reached at our location late
    Bus no is GJ18 Y9295

    We wake up everyday early morning 5:00 am because we want to catch our bus timings but everyday bus is late

    We are from bhadkodra village and bus start from malpur to jambusar. In between 6 to 7 stand and every stand has stop so obviously bus taken more time to reached at jambusar late and we are frustrated for these kind of problem

    We humble request you please take action against
    I share you bus number for your reference
    Thanks and regard..
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      H
      Hitesh.mak
      Jan 27, 2021
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      Address: Makwana Vas Sachana ta viramgam dist ahmedabad

      Bareja depo conductor batch no. 493
      Ame viramgam depo thi bus no. GJ18Y2749, bus route Kharaghoda thi Amdavad ma bethela. Amare sachana no bus pass hovathi amne 0.00 ni ticket lidheli. Jyathi amane sachana gam ma utarvanu hova chhata bus gam ma n lavi sachana bypass utarvama avela. Avi j rite ghani baso bypass thi nikalvama ave chhe. Tethi sachana gam na tatha ajubaju thi avta loko ne taklif pade 6. Badha loko ne 1 k.m. chaline aavavu pade chhe. To sarve depo ma jan karva mangia chhia k badhi j local buso ne gam ma lavavama ave.
      +2 photos
      Jan 27, 2021
      Complaint marked as Resolved 
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        B
        Bhavik1985
        from Ahmedabad, Gujarat
        Jan 25, 2021
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        Address: Tramba (Kasturbadham), Tramba (Kasturbadham)

        BUS NO. GJ18Z-4409 RAJKOT-JASDAN Lokal Bus Rajkot Thi Upadvano Time 06:45pm (18:45) Tramba (Kasturbadham) Pochvano Time 07:15pm (19:15) Daily Service Up-Daun Jasdan-Tramba Aa Bus Driver Passenger Utare Bus Stop Thi Alag Jagya E Ane Ubhai Rakhata Nathi Driver Name Manishbhai Varm Var Aavu Karelu To Please Tame Amane Jan Karsho K Passenger Ne Laile Jasdan Depo Ni Bus
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          I
          ineeeeerav
          from Ahmedabad, Gujarat
          Jan 25, 2021
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          Address: H-4 Vaibhav appartment, B/H Maniba School

          Dear sir
          Me Nirav suthar, dt-25/01/2021 (monday) ahmadabad (ctm) someone stolen my wallet,
          My wallet was stolen when I was traveling from ctm in a mansa depot bus to Vadodara in my wallet inside my original documents (Aadhar card, pancard, driving license) please if someone find please contact me,

          my contact number-[protected]
          My full name Nirav bhavikbhai suthar
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            Address: Tilakwada , Gujarat , India

            Dear Sir / Madam,

            I traveled today at 11.30 AM from GSRTC Bus Number GJ 18 3485, Vadodara-Kevadia Local Bus. I had taken ticket for Tilawada Village Bus Stop from Somatalav Bus Stop.

            While reaching at Tilakwada, Driver denied to take bus in village and he is very rudely behavior with us and he didn't take bus into village and done bypass.

            I was traveling with my mother and handicapped sister....
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            A
            Aniruddhsinh dodiya
            Jan 23, 2021
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            Respected sir, .
            I have booked ticket of surat to dhandhuka on date:- 23/01/2021
            PNR:-G38816779
            But bus not stopped at point and also do not aware me,
            Pls do need full
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              Vish Nakum
              Jan 22, 2021
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              Address: Bharuch

              Sir,
              Mari pase Bus no Dahej to Zqdeshwar (waya- Bholav) monthly pass chhe, but nter city bus GNFC-BHARUCH to Dahej na Diver cum cundatar Bus ma Pass chalavani na ke chhe, Mari Bus ma Tamare aa monthly pass ny chale.
              Avi j rite bija Pass pasaanger sathe Bus ma biji var n besva nu kahe chhe.
              Aap sir ne request chhe ke future ma avi rite pasaanger sathe vartan na thay.
              Your regard to us.
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                S
                Sonali Vaghela
                Jan 22, 2021
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                Address: Statue of Unity, kevadiya bus depo

                Dear sir/ma'am,

                This is Sonali Vaghela. I'm working at Statue o[censored]nity. I live in Rajpipla hence I need to travel from Rajpipla to my work location (statue o[censored]nity) Kevadiya. I'm working at Statue o[censored]nity since 27th October 2018. Daily, I'm coming here for bus inquiry at inquiry desk but there's no one at Control cabin, Kevadiya bus depo after 4:00pm. And the depo manager is very rude. He was not giving any reply. Kevadiya has became the main tourist attraction because of Statue o[censored]nity so, here should be a proper Bus-station with professional staff and that should be meet to an international standards. I already have raised this issue before but I didn't get any response from your end.

                Do the needful at earliest!!!
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  M
                  Mehulpandya
                  Jan 22, 2021
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                  Address: At Bayad

                  Gandhinagar depo ma upadati bus no time change karva ni cho. Gandhinagar to Dehgam 6:00pm vage upde che. To tano time change kari 5:45pm karva vinati.
                  Gandhinagar depo ma thi 5:30pm pachi Dehgam java mate koy bus nathi. Gandhinagar depo ma thi 6:00pm to 6:30 pm vaga sudhi ma 6 bus Dehgam jay che. To Dehgam depo ni 6:00pm time bus 4:45 kari apava ji. Amare Bayad thi agad java nu hoy che pan Dehgam thi bus nikdi jay che. Biji koy bus nathi. From to mehul pandya mo [protected]
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    Satyams0611
                    Jan 22, 2021
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                    DOJ:[protected],
                    TripCode:1000SLVSSRTGJ47
                    PNRno :G38730447
                    SeatNo:9
                    Amt Refunded:Rs.:80.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      Pran Aaa
                      Jan 22, 2021
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                      Address: Gujarat

                      PNR : G38791751
                      TICKET ID : 228HO7V
                      ORDER ID : [protected]
                      TRIP ID : GSRTC:2230VPINHRNRUL1:34472:567:10251:22/01/2021
                      FROM Bharuch TO Ahmedabad at 02:54HRS,[protected]
                      Name: GSRTC
                      Boarding Point: BHARUCH GNFC STAND--
                      Reporting Time: 02:54 HRS.
                      Seat(s) #: 9

                      The bus didn't arrive, and was waiting on the bus stop without any mode to contact the crew of the bus. Am disappointed and angry at the service. Would like to get Refund, immediately without any delay. Please guide through the procedure.
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        Hardik makvana
                        Jan 20, 2021
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                        Address: Gsrtc Mangrol depo Junagadh

                        Aaj roj dt 20/01/2021 na roj hu ane maro bhai jyare Madhuram bus stop per ubha hata tyare 3:50pm ae Mangrol depo ni bus jeno rout Junagadh Bantwa Mangrol hato tyare driver ane condecter ae bus ubhi no rakhi ane purpat zadape drive karel se ane bus ni seating pan khali hati.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          I
                          I_N Khan
                          from Mumbai, Maharashtra
                          Jan 20, 2021
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                          Whenever he calls customer care, he picks up his thank you phone and mutes itAnd no one speaks from the front and inevitably the customer has to hang up the phone and if we do it again then those people keep mute and talk and once they get the information by phone they would tell me to talk to them when you get a call. If we miss you for you, we will call you from anywhere at any time. Those people already have minutes and inevitably the customer has to hang up.So please stop this mute practice and request to suspend or dismiss such employee immediately.Because the passenger is in trouble when they are calling, this is how these people do it, it happens every now and then, so please, you are requested to giveSo you are requested to get rid of this as soon as possible
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            E
                            Er Sanket Prajapati
                            from Delhi, Delhi
                            Jan 20, 2021
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                            Address: Baroda

                            Sarkar shree taraf thi covid -19 na chalta seat block rakhvama aave 6 ane conducter na janita ne bajuma besadi jay 6 dadagiri karine (aa bus te kharidi nathi lidhi ) eva shabdo no prayog karine
                            Savarkundla selvas bus no. Gj18z1854
                            Date 19
                            .01.2021
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              Risky Rathod
                              from Surat, Gujarat
                              Jan 19, 2021
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                              Address: Bhuj-kutch

                              6:30 bas rot naliya bhuj naliya
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                                Taslimahemad
                                from Noida, Uttar Pradesh
                                Jan 17, 2021
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                                Hello Team
                                I'm Taslimahemad, today I was booked gsrtc tickets and travel in their bus I'm facing very irritating experience, I booked tickets for palanpur to ahmedabad, PNR Num G38691564, OB reference number:GS13062041, i booked tickets for Gurjarnagri but palanpur depot appointed Local bus, I think that's one type fraud from Gsrtc, and bus conductor don't have sense of talk, conductor talking rudely, and the conductor is giving me threat of leave the Bus, and also saying me no one can Proceedings on her, so I just want to say kindly do some strictly design for this type services,
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  PratikRE
                                  from Mumbai, Maharashtra
                                  Jan 17, 2021
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                                  Date 16/1/21 Ahwa gandhinagar ac SLEEPER Bus

                                  Bus na conductor a ladies na private part par hath fervyo babat

                                  Sri manager
                                  Date 16/1/21 na roj Ahwa gandhinagar bus ma vansda thi CTM Ahmedabad sudhi musafari darmiyan tamari bus na conductor a ctm najik bus pohchta mare destination point utarvanu hovathi hu driver cabin ma gai tyare mara pag na uparna bhag par gandi rite hath fervyo che ane conductor potana private part par hath fervine isara mane joine karya che to aap saheb sri ne request che k Amna par kadak karyavahi kare jethi koi single ladies ne musafari darmiyan Avi taklif no samno na karvo pade
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Conductor name :Nitin
                                  Posted gandhinagar Bus Depot
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                                    V
                                    v. j.
                                    from Delhi, Delhi
                                    Jan 16, 2021
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                                    Address: Ahmedabad ISCON
                                    Website: G.S.R.T.C.

                                    Dear sir,
                                    I am a G.S.R.T.C. bus no. GJ-18-Z-6702 traveling from Jafrabad to Ahmedabad at 22:45 on 15/01/2021 in.In the meanwhile, according to online ticket booking, my seat is number 29, 31 and no one can sit in seat number 30 due to COVID-19.So when I told this to the conductor, the conductor told me that 3 people sit if you want to sit. So one is that your conductor does not follow the rules of Covid and behaves rudely.The third person sitting next to me doesn't even wear a mask and coughs So who is responsible for our safety and the spread of Covid in this. You can check the conductor's ticket to see how many passengers have boarded the bus So please take appropriate steps for the safety o[censored]s and the society.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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