Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

આજે હું આ રૂટ ની બસ માં સવારે મોતીબાગ જૂનાગઢ થી સદભાવનગર જવા બેઠી મેં કન્ડક્ટર પાસે સદભાવનગર ની ટિકિટ માંગી તો તેને કહું કે સદભાવનગર આ રુટ માં ના આવે પહેલા તમારે નગલપુર ની ટિકિટ લેવી પડે એમ કહી મને 19 રૂ ની નગલપુર ની ટિકિટ આપી પછી કહે નાગલપુર થી તમારે સદભાવનગર ની બીજી ટિકિટ લેવાની રહેશે જ્યારે ભાડા પત્રક પમાણે સદભાવનગર પહેલા આવે અને તેની ટિકિટ 18 રૂ છે મેં તેને ઘણા સમજાવ્યા પણ તે ના માન્યા નહીં હું આ બસ માં 10 વર્ષ થી જાવ છું

Today even now I am travelling by Navsari Mansa Bus which just left Vadodara Bus Main Depot, while Bus was at Depot, I request Bus Driver to wait for 5 Minutes for my personal reasons but he denied straight away that he can't wait for such time period and I am very much aware of the reason behind that. Actually when we started our journey from Surat he was eager to take every passenger on the way but i denied for that due to social distance. I told him to take sufficient passanger to consider social distance rules. And now he is misbehaving for that reasons. My Ticket No. is 022852 GSRTC VALSAD.

GSRTC m-Ticket
RAJKOT BUS PORT to HIMATNAGAR BUS STAND
Name: Sweety Chirag Vithalani TripCode: 0730JMNBLDEXP51 PNRNO: G38761142
DOJ: 24/01/2021, 09:05, GURJARNAGRI
SeatNo: 21
BoardingPt: RAJKOT BUS PORT
Txn Pass: 2ubyAEAq.

Above tripe had cancelled, but still refund had not deposited in my account.

I wanted to go palanpur but conductor was not allowed me to seat in bus for palanpur and he said that it will no go palanpur when bus was gone palanpur.
Bus detail : Zalor to Nadiad
Bus number : GJ 18 Z 2101

Dear Sir

It is to inform you that since last 15 years a Point bus route of Vasna Sachivalay via Ring Road is in continuation but all of sudden morning services with held and now only evening services of the bus available.

It is requested to start again this route for both morning and evening because there is no service available to the Ring road passengers/employees. Even point route of Shyam Gokul is also closed now, passenger of that route are also beneficiary of Vasna Sachivalaya point service.

Looking to the above facts, it is humble request to restore the Point service of Vasna-Sachivalaya via Ring road for the benefit of employees who served GoG offices.

Sincerely yours

Hitendra Solanki

Morning local bus service (7:00 AM) from Anand to Vadodara is suddenly stopped.

Please start that bus service. Passengers found it difficult as that time is crucial for daily job doing people. Express bus is crowded and also expensive.

Dear Sir

It is to inform you that since last 15 years a Point bus route of Vasna Sachivalay via Ring Road is in continuation but all of sudden morning services with held and now only evening services of the bus available.

It is requested to start again this route for both morning and evening because there is no service available to the Ring road passengers/employees. Even point route of Shyam Gokul is also closed now, passenger of that route are also beneficiary of Vasna Sachivalaya point service.

Looking to the above facts, it is humble request to restore the Point service of Vasna-Sachivalaya via Ring road for the benefit of employees who served GoG offices.

Awaiting healthy response in the matter

Sincerely yours

Prashant Shah

Please insert curtains on the bus now because ladies on single seat and couples on double seat feels uncomfortable in sleeper bus in night travel. Also keep the seats and curtains clean. when i ask the conductor or driver about cleanliness of seat and curtains, his always reply is, we r not responsible for this, don't complain this about to me in rude manner.. i think driver and conductors forgetting that their salaries is coming from the pessangers only, if pessangers stops travelling in government bus, loss will bear by government, government servents nevertheless think about it . Reason for rude replies from drivers and conductors is that, they know their salaries will anyhow credited whether their is loss or profit to the government.
Humble request to department please think for middle class families also who regularly travells in s.t sleeper, who can't afford s.t volvo facilities.
It is the only negligence of government who promotes privatization.
Another reason for their rude replies is they very well know that illiterate people don't know how to complain regarding.

Honable GSRTC DEPARTMENT

I am student who use GSRTC service for traveling from my village Badalpur to Junagadh.
I feel satisfaction for GSRTC services.
But after lockdown period today everything day by day is getting open.
Student collage also started
But my route service till today doesn't completely started.
The bus service Junagadh to Moti Monpari via Sakhdavadar which is regular bus service of my route before lockdown .
But after lockdown getting over and everything getting normal but till today that service isn't started.
Which causes trouble to all that students and workers who are relies on this bus service for traveling.

I urge you to start this service as soon as possible.

Respected sir
Myself SAKIR pathan from bharuch.
I m a daily advance booking passenger of Zadeshwar- kirti MLS.
I hereby inform u that earlier i have already given written complain regarding kirti stoppage to bharuch district controller. But i think no action has been taken by department. Today also i faced an issue regarding the same and conductor refuse to drop me at pre decided stoppage of the bus by gsrtc and force me to get down from bus at illegal rickshaw stand... When i ask her about the legal stoppage she told me thats the final destination nd u have to get down here... Nd told me to complain about her behavior to higher authority so i write to u and also told to depo manager bharuch.
Request you to take personal intrest in these matter nd find out the reality nd do corrective action against the person who is guilty whoever its me or ur employees.
Hope for ur positive revert.
Thanking you
Ticket no. 154600
Time 9.36.25 am
[protected] DR 48155226N
Documents no. 9431
Tickets attached

Our bus is everyday late 10 to 15 minutes, if this bus late so missed our log route buses..if we missed bus so we took another bus but we reached at our location late
Bus no is GJ18 Y9295

We wake up everyday early morning 5:00 am because we want to catch our bus timings but everyday bus is late

We are from bhadkodra village and bus start from malpur to jambusar. In between 6 to 7 stand and every stand has stop so obviously bus taken more time to reached at jambusar late and we are frustrated for these kind of problem

We humble request you please take action against
I share you bus number for your reference
Thanks and regard..

Bareja depo conductor batch no. 493
Ame viramgam depo thi bus no. GJ18Y2749, bus route Kharaghoda thi Amdavad ma bethela. Amare sachana no bus pass hovathi amne 0.00 ni ticket lidheli. Jyathi amane sachana gam ma utarvanu hova chhata bus gam ma n lavi sachana bypass utarvama avela. Avi j rite ghani baso bypass thi nikalvama ave chhe. Tethi sachana gam na tatha ajubaju thi avta loko ne taklif pade 6. Badha loko ne 1 k.m. chaline aavavu pade chhe. To sarve depo ma jan karva mangia chhia k badhi j local buso ne gam ma lavavama ave.

BUS NO. GJ18Z-4409 RAJKOT-JASDAN Lokal Bus Rajkot Thi Upadvano Time 06:45pm (18:45) Tramba (Kasturbadham) Pochvano Time 07:15pm (19:15) Daily Service Up-Daun Jasdan-Tramba Aa Bus Driver Passenger Utare Bus Stop Thi Alag Jagya E Ane Ubhai Rakhata Nathi Driver Name Manishbhai Varm Var Aavu Karelu To Please Tame Amane Jan Karsho K Passenger Ne Laile Jasdan Depo Ni Bus

Dear sir
Me Nirav suthar, dt-25/01/2021 (monday) ahmadabad (ctm) someone stolen my wallet,
My wallet was stolen when I was traveling from ctm in a mansa depot bus to Vadodara in my wallet inside my original documents (Aadhar card, pancard, driving license) please if someone find please contact me,

my contact number-[protected]
My full name Nirav bhavikbhai suthar

Dear Sir / Madam,

I traveled today at 11.30 AM from GSRTC Bus Number GJ 18 3485, Vadodara-Kevadia Local Bus. I had taken ticket for Tilawada Village Bus Stop from Somatalav Bus Stop.

While reaching at Tilakwada, Driver denied to take bus in village and he is very rudely behavior with us and he didn't take bus into village and done bypass.

I was traveling with my mother and handicapped sister.

As it is already stopage for Tilakwada Village, bus was not entered in village and this is worst experience and very rudely behavior of Driver and I thought he was drunk too, but not sure.

I request you to look into this matter and take necessary strick action against it. I asked name to Driver but he denied to give and spoke abuse word to us. Name of conductor is Shubhash.

I also request you to take bus in Village where stopage is of bus Tilakwada, Gujarat, India.

I again request for strick action against it and provide me revert.

Regards,
Darpan Shah

Respected sir, .
I have booked ticket of surat to dhandhuka on date:- 23/01/2021
PNR:-G38816779
But bus not stopped at point and also do not aware me,
Pls do need full

Sir,
Mari pase Bus no Dahej to Zqdeshwar (waya- Bholav) monthly pass chhe, but nter city bus GNFC-BHARUCH to Dahej na Diver cum cundatar Bus ma Pass chalavani na ke chhe, Mari Bus ma Tamare aa monthly pass ny chale.
Avi j rite bija Pass pasaanger sathe Bus ma biji var n besva nu kahe chhe.
Aap sir ne request chhe ke future ma avi rite pasaanger sathe vartan na thay.
Your regard to us.

Dear sir/ma'am,

This is Sonali Vaghela. I'm working at Statue o[censored]nity. I live in Rajpipla hence I need to travel from Rajpipla to my work location (statue o[censored]nity) Kevadiya. I'm working at Statue o[censored]nity since 27th October 2018. Daily, I'm coming here for bus inquiry at inquiry desk but there's no one at Control cabin, Kevadiya bus depo after 4:00pm. And the depo manager is very rude. He was not giving any reply. Kevadiya has became the main tourist attraction because of Statue o[censored]nity so, here should be a proper Bus-station with professional staff and that should be meet to an international standards. I already have raised this issue before but I didn't get any response from your end.

Do the needful at earliest!!!

Gandhinagar depo ma upadati bus no time change karva ni cho. Gandhinagar to Dehgam 6:00pm vage upde che. To tano time change kari 5:45pm karva vinati.
Gandhinagar depo ma thi 5:30pm pachi Dehgam java mate koy bus nathi. Gandhinagar depo ma thi 6:00pm to 6:30 pm vaga sudhi ma 6 bus Dehgam jay che. To Dehgam depo ni 6:00pm time bus 4:45 kari apava ji. Amare Bayad thi agad java nu hoy che pan Dehgam thi bus nikdi jay che. Biji koy bus nathi. From to mehul pandya mo [protected]

DOJ:[protected],
TripCode:1000SLVSSRTGJ47
PNRno :G38730447
SeatNo:9
Amt Refunded:Rs.:80.