Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

In the morning 9:30am, it was office hours. There were other buses standing to get the traffic clear and this driver took last lane from first lane, me and other biker were going to be crushed there. We were lucky enough there and then also that driver abused us. This kind of cynical characters are not good for bus driving....

Respected sir / mam,
I am jyoti patel. I am student of gujarat university. Now days our examination goings on. My problem is the bus is not stopped every time on our village badarkha bus stop. I try to contact dholka depo by call but they clearly say dont call us and do what ever you want. And they uses rude language. There are many seats avilable in bust still they cant stop and we are late in our exam. The telephone operator and...

My name is Karan Kaushik (PNR:G[protected] travelling from Diu to Ahmedabad on dated 31.12.2020, i tried so many times to connect customer care executives to discuss my problem which was faced by majority of fellow passengers travelling in the same bus.

Actually there is only 1-2 minute stoppage during the entire journey which is not acceptable as we didn’t get drinks and refreshments which everyone required for their survival.br...

Hello sir,
aaje mornning ma pardi ( valsad ) brij upar gj 18 z 3114 bus na divere ye 75yeas old kaka ne boj buri rite mar yo me etluj kehva mate vapi bus depoma gayo tiya aa bus number gj 18 z 3114 na divere ne bolavi vat kari paran tu tiya na adhikari sree ye ultanu mara pan garam thay ne tu kem complent kar va aav yo ne tare su hatu jem tem bol va lagya me khali etaluj kahyu ke kaka nu bhul hati to samjav vanu hatu athva comlent...

Respected team
I travel today from Ahmedabad to Rajula from Bus Krishnanagar div wiya bus no Gj 07 YZ 8447 your service is very good but there is one problem in thet traveling there is no any stop for lunch .
If person not get any food and refreshments in 8 hr travel time how can that person able to travel . I ask conductor for lunch stop he directly say that there is not any stop for lunch
In this bus there are senior...

Hello

Dholka to Ahmedabad Route bus not stopping in Badarkha Village many time i complain in your Dholka Depo But they are not a take a action so i requeat you please Understand my situation othervwise i complain direct PM grievance .
And all bus not a full packed only 20 passanger seating full so why not stopping your bus many timr overall bus is empty Even so not stopping our bus station please necessary action...

Only one bus for bholav depo and it is pick hours no social distance maintain due to non availability of bus
Almost 60 to 65 passenger r on board every day in Karanta Bharuch bus

Bus is always come late hence people are suffering and crowd gathered due last bus for Bharuch and other small town like palej Manipur...

Dear Sir
With reference to the above subject I am the regular passenger and doing updown since last 10 years from jetpur to rajkot.
There is one bus running at 8 to 8.30 am reaching jetpur st from junagadh to surendrangar bud no. Gj18z6725 in which the conductor is refusing to take passenger from jetpur and denying to stop bus at gondal st and nit allow passenger of gondal and taking only rajkot passenger .
Infact there...

Gj-18-z-6622.
Rajkot-diu.
Too much risky driving....

I have paid express ticket but the bus run like purely local. The bus number is GJ-18-Z-5912
Dated 25/12/20 time 6.09 PM...

ધારી ડિવિઝનની એસટી બસ ભાવનગર ધારી નિયત બસ સ્ટોપ પર વારંવાર ઉભી નથી રાખવામાં આવતી...

અમો નામદાર ગુજરાત હાઈકોર્ટમાં ફરજ બજાવીએ છીએ અને વારંવાર અમારે અમારા વતન ધારી ખાતે...

Bus no GJ 18 3211 below my details.. I am waiting from 11.30... calling driver also till 01.15
GSRTC: PNR:G38177289, DOJ:24/12/2020, Pickup Point:LIMDI HIGHWAY, Time:23:45, Crew No: [protected], GJ-18-Z-3211.Track :https://bit.ly/2OjP1lw?pnrNo=G38177289...

Gj 18 z 6654 bus no. This driver is 2 seat Reserved but still not at coming
And condecter also given many many bed word give on no is 015775...

It's been one month completed and still refund has been not received.
Last month I have booked the bus ticket for my dad Ramesh Yadav from Bhuj to Somnath for the date of 19th November 2020 but the transaction got cancelled but the amount got deducted from my bank account so I had done enquiry at Nakhatrana bus depot and the one of the executive told me that amount will be credited to mine account within 7 days but now it's completed...

Sanand to Khatraj Bus Timing is 6:55 am in the morning, at 07:01 am I asked to controlar about Bus He says dont come here to ask and we are in time!!! and the driver and other staff was making jokes there!!

Further Clock in the bus is late by 3:30 Minutes, to make arguments with passengers that bus is in time!!

Date : 20/12/2020...

Journey from Vadodara to Surat
Journey date : 16/12/2020
Bus number plate : GJ 18 Z 4853

At the time we were taking this bus from vadodara, we asked many times if bus would enter surat or not as we might reach after curfew timings, we were assured that bus would enter but when we reached kamrej crossroads inspite of the fact that there was no police bus conductor refused to enter the city and we were left at kamrej...

I'm travelling from Ahemdabad to Amreli on 19th Dec, 2020. Pick time from Nehrunagar was 7.09AM. and bus Number is GJ-18Z-6434. Ref no is GS12772131. There is nothing like social distancing in this bus. There is no seat empty in this bus. Every seat is occupied. Who will be responsible If will infected with covid 19? Take an action against it quickly....

અમદાવાદ થી ત્રાંસવાળ જતી બસ કે જે નું બસ સ્ટેન્ડ ઈનકમ ટેક્સ હોવા છતાં પણ આજ રોજ તારીખ ૧૮/૧૨/૨૦૨૦ ના રોજ ઈનકમ ટેક્સ બ્રિજ ઉપર થઈ બારોબાર લઈ ગયેલ છે.
બસ નં: GJ 18 Z 2299...

*GSRTC m-Ticket*RAJKOT BUS PORT to AHMEDABAD GITA MANDIR BUS PORTName:TripCode:0900JNDSPRGJR47PNRNO/OB:G38048930, GS12757906 DOJ:[protected], :11:20:00, GURJARNAGRISeatNo: BoardingPt:RAJKOT BUS PORTTxn Pass:nR4fEncB Carry ID during jrny. T&C apply. This bus reached rajkot bus port at 12 noon and it is being driven sluggishly, i mean very slowly. Despite of running late driver was still driving slow and waited for the refreshments for abour...

I travelled from Bhuj to Varmanagar on 6th Dec 2020 when I gave 10 Rupee Coin while purchasing ticket the conduction of the Bus has addamently refused to accept the same....