Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

In the day of 5_12-2020 the busstand was standing to go to Visnagar and the 12:50 p. Bus to Barmer Himatnagar and the bus came and the conductor said that there was no place, I told him so and he gave his relative a place in the bus. I said that I have an exam and I need to go to Visnagar, he made the relative sit.Tells me that there is no space and gives space to their relative.I also understand that if there is a corona, there cannot be...

Dear Sir,

I have booked ticket from Baroda Makarpura to surendranagar, Bus name : Karajan to Morbi, Dt: 05.12.20

Today I m traveling in this bus,

But I m very surprised to seen that in bus no covid guide lines are follow up.
Bus is packed, some members are traveling by standing, no social distance guidelines follow up, bus is crowded.

Pls, say who is responsible for this,...

Enquiry ma
Una to talala ni information adhuriy aape se
Time sar bus nathi aavti...

Dear sir / madam,

I had booked two bus tickets for 28th Nov-20. First one is from VYARA to SURAT on 1:30 pm and Second is From SURAT to VERAVAL on 04:30 pm.
The VYARA to SURAT bur (Nandurbar- Surat) running too late and reached at Surat on 04:50 pm. Hence, SURAT to VERAVAL (Selvas-Somnath) sleeper bus got missed.
This is not my problem in any way so I want my refund amount of 664 rs.

Regards, br...

મે. સાહેબશ્રી. હું દરરોજ
ડીસા થી વિસનગર અપડાઉન્ન કરીને નોકરી કરું છું. પરંતુ કૃષ્ણનગર_થી થરાદ બસ નંબર_GJ_18-Z_6432 ધરાવતી એક્સપ્રેસ કાંસા ચોકડી, વિસનગર સ્ટેન્ડ હોવા છતાં ઇરાદાપૂ્વક...

Hello sir now I am today come radhanpur bus stand for going to patan there have a 11.30 pm bus bhuj -patan -kheralu but this bus not hold in radhanpur bus stand b, coz this bus not arrived there right and this kind of service passenger suffering very much problem. So I gave u this complaint to take action about this kind service
Thank u....

PNR: G36428737
DOJ:[protected]
Pickup: Junagadh
Time: 23:15
Crew No: GJ-18-z-1861

Amo a ticket refund mate junagadh Depo ma lekhit application aapel pantu aaj roj sudhi varm var phone karava chhata amone refund madel nathi.

junagadh depo ma phone karata teona janaviya mujab bus veraval Depo ni bus hoy to tya thi Adhoc aave atale payment aapiye, veraval Depo ma amo regular phone karava...

Date - 01/12/2020.Taranagar(sami taluka) thi patan jati tarangar -patan bus( time 9 : 15 to 9: 30 am at sami) gujarwada chokdi (sami char rasta) bus stop par na pessenger leti nathi ane bus ne thode dur ubhi rakhi ne pessenger ne rasto cross kri ne temne nakki karela stand pr char rasta highway road cross kari ne avanu kahe chhe.. Nhi to bus gujarwada chokdi par ubha rahela pessenger ne leti nathi... Avi rite stand pr j ubhela pessengers...

Hey everyone I don't know i[censored] have face this or not but this is going too far as I have booked the tickets for the bus the route is from baroda to surat the bus starts at 6:50 PM from vadodara central station there is no social distancing in the bus on top of that it is full of people standing also why is this ignored why just for this reason we book tickets online and I need to know y red bus show the lies this bus is not with social distancing...

Date : 30.11.2020 bhuj st depot main in gate par st naa ek staff (bapu) naam naa st staff ae marvani dhamki apel .. me staff(bapu) sathe santi thi vat kari pan staff(bapu) ae khoti vaate jagdvani kari ane maro hath pakdine marvani dhamki apel ...
aap saheb ne vinnti chee ke aa babate kaydesar pagla leva
nahi to pachi hun police fariyad karis...

Date :[protected] bhuj st depot main in gate par st naa ek staff (bapu) naam naa st staff ae marvani dhamki apel .. me staff(bapu) sathe santi thi vat kari pan staff(bapu) ae khoti vaate jagdvani kari ane maro hath pakdine marvani dhamki apel ...
aap saheb ne vinnti chee ke aa babate kaydesar pagla leva
nahi to pachi hun police fariyad karis...

Dear Team,

Kindly find the attachment of tickets,

Your bus Conductor issue ticket of navsari to surat (Gujarat) and after that he said bus is not going to surat depot this bus is direct to other route, and he and depot not refund the payment, this is not done.

Kindly take action

Do the needful,

Thanks...

Virnagar bus station Barwala-Rajkot bus no.Gj18z 0683 bus already extra 3-4 passenger was standing and when bus arrive at virnagar the driver refuse to take more passenger and teach the protocols where as protocol he already broke then what he allow other passengers, at virnagar passengers are patients from shivanand hospital, they are facing troubles just because of drives and conductor like this. Take action on them this is not valid and...

હિંમતનગર-સુરેન્દ્રનગર બસ વાયા વિરમગામ થઈ ને આવે છે જેનો સમય રોજ નો વિરમગામ પોહચવાનો ૬:૧૫ વિરમગામ ડેપો માં તપાસ કરતા જણાવેલ છે, પરંતુ આ બસ રોજ ૭ વાગે ૭:૩૦વાગે કોઇક વાર ૯:૦૦વાગે...

Hi...I m a normal common man from middle class...& Daily using bus provided by our honorble GSRTC from Ranip modern bus station...place was very nice...clean...safe... regular buses
But... PROBLEM IS PARKING FOR OUR TWO & THREE WHEELERS VEHICLES..
QUESTIONS ARE...WHERE TO PARK???
IF PARKING AVAILABLE THAN IS IT FREE FOR ALL OR ONLY VIPS???...IF IT IS FREE THAN PLEASE SEE CURRENT STATUS OF PARKING CHARGES????...IF NOT...

Dear sir/mam
At the time 8.15 to 8.45 am in this time five or six buses are came at anandpar (nikava). But no one bus is stopped at my station. I spend more than 70 rs. Per day to reach a rajkot at my regular office time.its so expensive for me.please attention on it
Thank you

Jaydeep Vadoliya...

પ્રતિ શ્રી ઉચ્ચ અધિકારી
GSRTC
ગુજરાત

વિષય : ગુજરાત સરકાર દ્વારા દોડાવવા માં આવતી ગુર્જર નગરી બસ એક્સપ્રેસ બસ સેવા લોકલ બસ સેવા ની જેમ દોડી રહી છે બસ નો ગ્જ૧૮ ૨૨૫૬...

There is very iregularity and absense of the buses in the route of savli, district vadodara to udalpur, sevaliya, balasinor.
There is not a single bus available since from a month and we (the regular students and pesengers) are having so much problems due to lack of buses from udalpur to savli.
Please kindly note this complain and do proper actions accordingly.
THANK YOU...

The vendors (who have their shop in bus station) of VANTHALI BUS STATION (JUNAGADH), are taking double price if cold drinks and snacks. They are not following the policy of MRP. The incharge of bus station should ban such vendors or must take some action to save passengers from this LOOT. Completely dissatisfied with this....

Respected sir,
My self Hitesh shah. And I am traveling between Surat to Ankleshwar. And Last 3 days ago I renewed my paas. Wich cost is 1980rs. Now from a days as per goverment bus schedule is change and some buses are not in service.
Respected sir, I humbly request u to that i am not able to travel as pr government bus schedule. Because I work in Ankleshwar GIDC . whic working time is shift wise. And GSRTC schedule is only...