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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 87

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R
ronaksompura
from Delhi, Delhi
Dec 20, 2020
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Address: SANAND ST DEPO

Sanand to Khatraj Bus Timing is 6:55 am in the morning, at 07:01 am I asked to controlar about Bus He says dont come here to ask and we are in time!!! and the driver and other staff was making jokes there!!

Further Clock in the bus is late by 3:30 Minutes, to make arguments with passengers that bus is in time!!

Date : 20/12/2020
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    M
    Meha Desai
    from Delhi, Delhi
    Dec 19, 2020
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    Journey from Vadodara to Surat
    Journey date : 16/12/2020
    Bus number plate : GJ 18 Z 4853

    At the time we were taking this bus from vadodara, we asked many times if bus would enter surat or not as we might reach after curfew timings, we were assured that bus would enter but when we reached kamrej crossroads inspite of the fact that there was no police bus conductor refused to enter the city and we were left at kamrej crossroads at 10:30 pm when there was no auto or cab nearby
    I have photograph of bus number plate too but I can't upload due to size problem
    +1 photos
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      D
      Deepsikha Patel
      Dec 19, 2020
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      I'm travelling from Ahemdabad to Amreli on 19th Dec, 2020. Pick time from Nehrunagar was 7.09AM. and bus Number is GJ-18Z-6434. Ref no is GS12772131. There is nothing like social distancing in this bus. There is no seat empty in this bus. Every seat is occupied. Who will be responsible If will infected with covid 19? Take an action against it quickly.
      +1 photos
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        R
        ronakrj123
        Dec 18, 2020
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        અમદાવાદ થી ત્રાંસવાળ જતી બસ કે જે નું બસ સ્ટેન્ડ ઈનકમ ટેક્સ હોવા છતાં પણ આજ રોજ તારીખ ૧૮/૧૨/૨૦૨૦ ના રોજ ઈનકમ ટેક્સ બ્રિજ ઉપર થઈ બારોબાર લઈ ગયેલ છે.
        બસ નં: GJ 18 Z 2299
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          R
          Rajatjaakhd
          from Powai, Maharashtra
          Dec 18, 2020
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          *GSRTC m-Ticket*RAJKOT BUS PORT to AHMEDABAD GITA MANDIR BUS PORTName:TripCode:0900JNDSPRGJR47PNRNO/OB:G38048930, GS12757906 DOJ:[protected], :11:20:00, GURJARNAGRISeatNo: BoardingPt:RAJKOT BUS PORTTxn Pass:nR4fEncB Carry ID during jrny. T&C apply. This bus reached rajkot bus port at 12 noon and it is being driven sluggishly, i mean very slowly. Despite of running late driver was still driving slow and waited for the refreshments for abour 20 minutes at SUGAR AND SPICE motel. THIS COMPLAINT WAS MADE AFTER BUS STARTED RUNNING TOWARDS AHMEDABAD FROM SUGAR N SPICE.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            D
            DURAIKANNU MATHIVANAN
            from Delhi, Delhi
            Dec 17, 2020
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            Address: GSRTC Bantwa

            I travelled from Bhuj to Varmanagar on 6th Dec 2020 when I gave 10 Rupee Coin while purchasing ticket the conduction of the Bus has addamently refused to accept the same.
            +1 photos
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              M
              Mishra Ramesh
              from Powai, Maharashtra
              Dec 16, 2020
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              Address: 4-A , Adipur Plot No.44 . Gandhidham -Adipur

              The condutor ask this bus is stope at Anjar bus station for dinner taken before 40km of destiney station Bhuj last stope of this bus. Gandhidham to Bhuj Deally passinjor up and down .So many time vest of reach home. In that case many pass holder cancle pass.
              Bus no GJ-18Z 5854
              Tharad To Bhuj via Radhanpiur
              In this metter we complene on monile phone with Anjar Depo Mannager .
              Condotor is saying no problem you can complen every time
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                S
                Sohel0996
                Dec 16, 2020
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                Address: Bhuj

                Dear sir
                Yesterday night date 15/12/20 time 10 pm i am at anjar garden bus was arrived surat to bhuj express the cundoctor not pickup me and missguide u wait i am come back from anjar station and bus not come back bcoz he change the root for going so why not pickup. And its small mistake i am wet til 2 more hore at night in winter. And i got bus in after 1 and half l hour at 11.45 bus. For bhuj at this time covid 19 and very cool winter day why they guys not pickup to me i want in return otherwise i do very strict action.
                +1 photos
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                  T
                  Tanay Bhagat
                  from Delhi, Delhi
                  Dec 16, 2020
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                  Address: Gondal

                  I have travel pass for express buses from Gondal to Kunkavav moti and there is no mention in my pass via location and I frequently traveling through dalkhaniya to Rajkot(local bus) which is traveling from some rural locations but there main route is kunkavav moti - Deedi - Gondal but conductor does not agree. He always says you have to pay money for travel.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    M
                    mistryhk
                    from Delhi, Delhi
                    Dec 16, 2020
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                    જય ભારત સાથે જાણવાનું કે દેગામ સ્ટોપ (આલીપોર ચીખલી ) ને એક્સપ્રેસ બસ નું સ્ટોપ અપીયા ને દોઢ વરસ થઇ ગયું છે . અને હજુ સુધી ગુજરાત ની દરેક ડેપો ની બસ માં કૅન્ડકટોર ટિકિટ મશીનમાં હજુ શુધી દેગામ સ્ટોપ આપવામાં આવ્યું નથી . માટે જલ્દી થી ટિકિટ મશીન માં દેગામ સ્ટોપ આપવા મહેરવાની કરશોજી અને બસ ને સ્ટોપ આપવા મહેરવાની કરશોજી.

                    ડેપો ના નામ, નવસારી, બીલીમોરા, વલસાડ, ધરમપુર, વાપી, સેલવાસ, સુરત, ગોધરા, દાહોદ, વડોદરા, અમદાબાદ,
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Sir, Please reply the mail
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                      B
                      Bhargav rathodji
                      Dec 15, 2020
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                      Address: Kalol to high court way

                      Today morning near tri mandir adalaj bus no. Gj_18_z_5730 driver driving very closely to my two Wheeler and trying to hit me
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        A
                        Abdullah Shoaib
                        Dec 14, 2020
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                        Address: Surat, Gujarat

                        Bus travelling from surat to kosamba the TC always misbehave with passengers and specially with female passengers. They don’t have any sense and manner. One of them is behaving so rude that he pushes female passenger while collecting tickets.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          V
                          Viren Sahi
                          from Ahmedabad, Gujarat
                          Dec 14, 2020
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                          Hi there

                          I was traveling from surat to vadodra
                          The bus i was traveling in is dirty and disgusting,

                          Moving on i got off to urinate at ankleshwar bus station and
                          toilets 🚻 at the bus station was on terrible situation they were blocked and its was full o[censored]rine the smell was terrible felt like womiting cause of the strong filthy smell its too dirty.
                          considering covid-19 situation is Gsrtc taking covid-19 seriously.??
                          This place could be center for spreading the virus the manager of ankleshwar bus station should be ashamed of himself for putting their customers life at risk.

                          I complaint to the contractor who was siting there to collet money, but he was making stupid excuses,
                          Toilets haven't been fixed or cleaned from months in my opinion

                          I request to the management to take appropriate action and ppl responsible should be dealt with

                          Im hoping for appropriate response to my complain before I escalate the issue..

                          In 21st century situation of this bus stations is unexpectable.

                          Kind regards
                          Viren solanki
                          Contact:[protected]
                          +1 photos
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                            A
                            Ashwin7485
                            from Powai, Maharashtra
                            Dec 13, 2020
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                            Address: Ahmedabad

                            I have complaimt regarding local bus modasa ahmedabad. At about 04.00pm both two local buses even though vacant not stopped at the gate of modasa bus depo.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              R
                              Ranchhodbhai Han
                              Dec 13, 2020
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                              Address: To madhapar (Bhuj )

                              રૂટ નામ સાળંગપુર ભુજ (લોકલ)
                              આજ રોજ તારીખ ૧૩ /૧૨/૨૦૨૦ ના રોજ સવારે ૧૦:૧૫ મિનિટે ચોટિલા બસ સ્ટેન્ડ એ બસ માં જગ્યા નથી એવું કહીને ડ્રાઇવર અને કંડકટર બંનેએ બસ ઉભી રાખી નથી જગ્યા હોવા છતાંય બસ માં લીધા નથી અમારે આવા લાંબા રૂટમાં જવાનું હોવાથી શું થાય અમે હેરાન થાય છે ચોટીલા થી ભૂજ જવાનું હતું આવી રીતે હેરાન કરે છે જે મેન ડ્રાઇવર અને કંડકટર જેના નામ જયંતીભાઈ પરમાર જેનો બેચ નંબર૩૧૭ અને કિરણ ભાઈ સોલંકી જેનો બેચ નંબર ૨૪૧૪ છે
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                R
                                Riddhi Yagnik
                                from Powai, Maharashtra
                                Dec 12, 2020
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                                GSRTC site and app both are not responding and I am not able to book tickets for tomorrow's journey. Kindly look in to the matter. It is urgent
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  M
                                  Moghal9687
                                  from Powai, Maharashtra
                                  Dec 11, 2020
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                                  Address: Morbi

                                  As state Government implied curfew on few cities, Passengers doing up-down from morbi has to reach Rajkot by 9 PM but due to limited no. Of bus available between 5.30 to 7 pm the time between most of passenger completes their duty, about 200 to 300 total passengers are waiting for bus during this time and as mentioned about due to limited buses and limited no. Passengers allowed on buses it becomes very bad situation of pushing each other for getting sheet avoiding social distancing and ending in fights many times. Specially the women passengers suffers very bad of this situation.

                                  There must be minimum 5 to 6 buses during this time to accommodate all the passengers and get them home in rajkot before curfew begins.

                                  Government is blindly putting curfew but system for public to follow this curfew is not prepared by government.
                                  +3 photos
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                                    M
                                    Moghal9687
                                    from Powai, Maharashtra
                                    Dec 11, 2020
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                                    Add 2 or 3 extra buses for Morbi to Rajkot

                                    Address: Morbi old Bus stand

                                    As state Government implied curfew on few cities, Passengers doing updown from morbi has to reach Rajkot by 9 PM but due to limited no. Of bus available between 5.30 to 7 pm the time between most of passenger completes their duty, about 200 to 300 total passengers are waiting for bus during this time and as mentioned about due to limited buses and limited no. Passengers allowed on buses it becomes very bad situation of pushing each other...
                                    +3 photos
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                                    Patel_paras
                                    Dec 11, 2020
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                                    Address: Naroda-kathwada road

                                    Ahmedabad to Undava bus not stop at Naroda stop even whole bus empty. This is totally mismanagement by bus driver... Please do the needful and oblige...
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      J
                                      jadav vishal
                                      from Powai, Maharashtra
                                      Dec 11, 2020
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                                      Address: botad

                                      Botad thi gadhada bus savare 8 vaga pasi thi 9 15 aave se to 8-30 aaju baju bus mukva nmra vinti
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