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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 88

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P
Panchal Binal
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Social distancing issues

I am pharmacist generally travelling from palanpur to Ahmedabad,

Today on 20/11/2020 BUS NO: GJ-07-YZ-6476 Boarding time 13:00, i am facing that no social distance rules followed by conductor and driver also.

As per government guideline limited passenger allowed in one AC luxury bus. Ac bus is like isolated even there is no air circulation so chances of getting COVID-19 positive is more.

Please...
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D
Devanshi Kshatriya
from Powai, Maharashtra
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Purse lost

Address:Subhanpura, Vadodara

Dear Sir,

I was traveling from Santrampur to Vadodara by Santrampur - Surat express yesterday on 19th Nov 2020. Bus started from santrampur at 11:15 am and reach Vadodara at 3:00 pm. I lost my purse in bus. There were my license and RC BOOK were in my purse. Colour of hand purse is blue.

Kindly do the needful.
Premlata...
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R
Rohinichauhan
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Not following social distance

Address:Surat central bus stand

Navsari kevadiya bus start 6 am in morning from navsari
Date 20 November 2020

PNR : G37412796

Here I mansion the PNR in which we booked ticket online.
We started journey from surat
But when we went to our seat, there was somebody already occupied.
When we told to conductor of this bus he told us that now no social distancing
So what about our safety
We seat together...
+1 photos
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S
Shubham1122
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Root

Address:બુઢારમોરા

સર રોડ ઉપર ચડી ને હાથ બતાવવા છતા પણ બસ
ઉભી નથી રાખતા 2વખત આવુ કર્યુ
રવેચી ટુ ભુજ
ને આના પછી કોઈ બસ નથી
અમારે સર સુ કરવા નુ
8:30 નો ટાઈમ છે...
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P
punit sodagar
from Ahmedabad, Gujarat
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Driver driver bus very slow

Address:SODAGAR DELO S K VARMA RAOD

I am in Mandvi bhuj mandvi mini bus this driver west of over time every 2 second he take bus in free gear because he show to Diesel low consupsion bus is very good condition but diver drive bus as his mood bus timing from bhuj is 7.30...
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J
Jacky1994
from Powai, Maharashtra
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Bus is Irregular from last one month

Address:Jamnagar, City Bus Station Saat Rasta

Respected sir,

we are a regular traveler in Jamnagar porbandar bus. We are facing the irregularity in bus from many days, sometimes conductor is not on time some times bus is cancelled or sometimes bus gets breakdown, we are more than 30 % or passenger who are regularly doing updown in this bus, Bus is also unfit. no proper maintenance is done, no roper cleaning is done by the Maintenance team. so, kindly change the bus many...
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P
parth24101997
from Powai, Maharashtra
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Non compliance of Social distancing and masks in GSRTC buses

As per the government rules aid Corona virus outbreak, GSRTC buses are not following any rules of social distancing and mask .

Travelling done from godhra to surat without gap in the seats despite reservations.

Crew no. [protected]
Bus no. GJ 18 Z 3673...
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A
Archana Sonule
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Not following Social Distancing in Bus

Address:Deesa

GJ-18-Z-5806 There is no Social Distancing in this bus. I Booked a reservation bus tickets seat no.1, 10, 11, 20. 75% offer in all buses but in this bus. But in this bus there is no Social Distancing and no offer. I kindly request you to take quick action on this bus conductor....
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A
Archana Sonule
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Social Distancing

Address:Deesa

GJ-18-Z-5806 There is no Social Distancing in this bus. I Booked a reservation bus tickets seat no.1, 10, 11, 20. 75% offer in all buses but in this bus. But in this bus there is no Social Distancing and no offer....
+1 photos
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V
Virat Chavda
from Powai, Maharashtra
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Not getting my booking seat

Address:Viraj hostel, munjaka rajkot

Hello sir I regret to inform you my name is hasmukhbhai chavda, my booking in Rajkot to una bus seat number 1 but I not get seat number 1 and conductor told me seat other seat number 10 so I request to you sir plizz take proper action of this misbehave of conductor...
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A
Amee Shrimanker
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Bus no GJ18Z 5666 Ambaji -Petlad

Hello,
This is to inform you that bus no GJ18 5666 Ambaji -Petlad
has official bus stop in Nadiad is at MGVCL and between MGVCL AND COLLECTOR OFFICE but to drop off passengers it stops at Collector office first gate which is not at all bus stop. This is being so rediculas for regular passengers and others too. So instruct your conductor to stop at wherever official bus stop is otherwise don’t stop anywhere in between except...
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V
vimal.joshi Tapariya
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Online booking servis

Address:Fulawadi, Gariyadhar

Mundra to palitana Bus માં ભચાઉ થી ગારીયાધાર, આદિપુર થી ગારીયાધાર, મુન્દ્રાથી ગારીયાધાર ઓનલાઇન બુકિંગ સેવા ચાલુ કરવા આપ સાહેબ શ્રી ને નમ્ર અરજ છે આ સેવા આગાઉ ચાલુ હતી પણ છેલ્લા એકાદ વર્ષ...
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Ss
ßhãrgäv Søñï
from Powai, Maharashtra
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Not following Rules of COVID-19.

In the bus I observed that there's no any kind if Rules are followed regarding COVID-19 which was very discusting as a government buses.
And for the reservation purpose you guy's are not alloting the near by seats and afterwards at the time of journey there were no any seats are left this is really very very unsatisfied as well inappropriate behaviour towards citizens and passengers.
If you peapol are not able to follow the...
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Sir,

I travelled from Junagadh to Rajkot in bus no. GJ18Z5846 which picked up from junagadh at 8:55. Meanwhile in the bus, the Conductor of the bus, misbehaved with the ladies in the bus inclusive of our family members to give seat to a non-reserved passenger, against the rule as decided by the Government of India for social distancing in the Covid-19 times. Atbthe very first the middle seats were not o be given to any passenger...
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The bus no :106543 of Gondal depot which runs from Gondal to Jetpur at 16:22:16 on 17/11/2020 is not following guidelines for covid 19. The bus is not following social distancing also most of the passengers were not wearing masks. At the time of boarding the normal test by thermal gun also not done. This Shows that how the government departments itself is not following government rules.

If this will go ahead then take it will...
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K
Kuldip Jobanputra
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Regarding to don't follow social distancing

Respected Authority,

In GSRTC bus,
social distancing can not follow so kindly take action against
GSRTC BUS NUMBER :- GJ-18-Z-6218
Conducter number :- [protected]...
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K
Kishan Khetani
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Overcrowding during Covid 19

It is with highest concern we are raising this complaint to GSRTC that the bus with route from Ahmedabad to Rajkot has been overcrowded and passengers are offered and made to seat next to each other and no social distancing concept is seen. While making the booking over the App, it's written that some seats are blocked for social distancing due to Covid 19 pandemic. But in reality it's not like that. Also, the staff (ticket checker and driver)...
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S
Satishjpatel
from Powai, Maharashtra
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Online booking & seating capacity

Address:Satish

હાલ બસની કેપેસીટી અને સરકારના પરિપત્ર મુજબ ઓનલાઇન બુકિંગ માટે બસની સીટ ઓનલાઇન સાઈટ અને એપ્લિકેશનમાં બતાવવા વિનંતી જેથી કરીને લાંબી મુસાફરી કરતા મુસાફરો મુશ્કેલીઓનો...
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B
Bhavini711
from Powai, Maharashtra
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Not maintaining Social Distancing

Address:Adajan, Surat

As per Booking seats available for alternate and accordingly we booked it.
But Conductor is allowing local Passengers and asked us to give seat beside us.
In between 2 people on 3 seat.
Bus details are as mentioned below.

Bus Route : Surat to Diyodar
Date: 17/11/2020
Time: 5:30 am from Surat...
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B
Bali patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JAKHOBANDAR-DIU Conductor says there is no space AND not stop but there are people sleeping in triple seat

JAKHOBANDAR-DIU Conductor says there is no space AND not stop but there are people sleeping in triple seat...
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