Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir

All Bus evening and morning nearest 40 km and end of 40km up and down trip Holt Anjar Bus station . Heare BHUj to Gandhidham many pass holder for service . I'm that case best time and not reach timely office. Many pass holder cancle pass and going Private bus. Only reigion of Holt S.T lost passenger

Your Fstthfully

હું દર્પિત ગાંધી ડેઈલી વડોદરા-ખેડા-વડોદરા અપડાઉન કરું છું તારીખ ૯ ડિસેમ્બર, ૨૦૨૦ ખેડા થી વડોદરા આવતી વખતે બસ ખંભાળિયા થી વડોદરા બસ ન GJ18Z4938 માં બેઠા પછી, કંડક્ટર ટિકિટ માટે આવ્યા, મેં પાસ વડોદરા એમ કહ્યું .છતાં પણ કંડક્ટર પોતાની સાંભળવાની બેદરકારી ને કારણે મને ૯૭ રૂપિયા ની ટિકિટ ફાડીને આપી દીધી જેનો મેં અસ્વીકાર કરતા મને ધાક ધમકી આપવા લાગ્યો તથા બસ માંથી નીચે ઉતારી જવા ધમકી આપવા લાગ્યો, તેનો મેં રિપ્લાય આપતા તે મને જોઈ લેવાની, ખબર પાડી દેવાની, ઠેકાણે પડી દેવાની તથા ટિકિટ મશીન છુટ્ટુ મારવાની ધમકી આપી અને ખુબ જ દાદાગીરી કરી.
ઉપરોક્ત ઘટના ના કંડક્ટર સામે યોગ્ય પગલાં લેવાય તેવી કમ્પ્લેન છે શું ગુજરાત માં આવી ધમકી યોગ્ય છે ??
(M):[protected]

I'm complaining about borsad depot incharge.
highly rude behaviour by him please take strict action against him. i have photo and video of without wearing mask.
kindy do some helpful

We are reserve for shahada to Ankleshwar; bus is delayed to come at shahada location and bus driver not stop the bus even though people sought.
Bus was gone without taken reserve passenger.
PNR No. G37860093
Trip Code. 1120DNDICANEXP
Bus service: Dondaicha to Ankleshwar
Journey date: 09.12.2020

Please take this issue seriously.
PDF copy of ticket attached for your ready reference.

સવિનય જણાવવાનું કે વડોદરા ખંભાત વચ્ચેનું એકસપ્રેસ સ્ટોપ દાવોલ જયારથી ઓવર બ્રિજ થયો છે. ત્યારથી બસ દાવોલ સ્ટોપ પર માત્ર અમુક જ બસ આવે છે અને અમુક બિજ ઉપરથી જતી રહે છે જેથી મારા જેવા અપ-ડાઉન કરનારાઓ તેમજ અન્ય પેસેન્જરને આવવા જવા મા તકલીફ પડે છે તો આપ એ બસોને નિયમીત સ્ટોપ પર મોકલવા મહેરબાની કરશોજી

I booked my bhuj to ahmedabad ticket through e reservation. When bus arrived to bhuj I asked conductor for ticket conform and is it this bus in which I have to travel. At that time his behavior was too rude firstly he said how do I know without checking ur e reservation. I simply smiled and give my phone to show him ticket. Then I asked for my seat number I said in bus seat number is mentioned by alphabets and in ticket I have seat number. Which one is mine he answered go on seat xyz and then again he called me back and said not this it was yzx with rough voice. And said do what I said just go on tht seat on which I said.

Trip Code :
GSRTC:1650MTMDABDSL15:
3990:241:1:08/12/2020
Journey From : BHUJ BUS STAND Journey To : AHMEDABAD NEHRUNAGAR
Tin : 227H5CU

No one is at Thangadh Bus Depot Not an person in office for enquiry whom ato ask and our Chotila Bus Station is not answering a calls whom to ask about timing

I booked ticket of bardoli for my mom from vadodara - makarpura depo. That bus is junagadh-songadh. In tickets departure time shows 12:55 & bus arrives at 2:35. This is a major issue. & yes, when i booked a ticket, messages still not arrives in our Mob. No. Bus conductor & inquiry officer both says that ragulary arrival time of this bus is 2:30. This is major issue. Plz chack your timetable & after that give tickets yo service receive. Plz kindly note this problem. I complaint this bcz i don't want other suffer from this problem. Plz solve this problem & check other buses timetable also so that any point related with time solved quickly.

Also ticket photo cant be upload.
So some detail is below :
PNR NO. : G37782776
CODE NO. : 72995
JOURNEY DATE : 07/12/2020
TICKET NO. : MKR372021
TRIP CODE : 0530JNDSNGGJR47
CLASS : GURJARNAGARI
JOURNEY FROM : BARODA MAKARPURA STAND TO BARDOLI
TOTAL SEAT : F-01
PASSANGER CATEGORY : GENERAL PUBLIC

In the day of 5_12-2020 the busstand was standing to go to Visnagar and the 12:50 p. Bus to Barmer Himatnagar and the bus came and the conductor said that there was no place, I told him so and he gave his relative a place in the bus. I said that I have an exam and I need to go to Visnagar, he made the relative sit.Tells me that there is no space and gives space to their relative.I also understand that if there is a corona, there cannot be a place, but the conductor refused me and he gave his relative a place.
Busnumber:GJ18Z 5142

Dear Sir,

I have booked ticket from Baroda Makarpura to surendranagar, Bus name : Karajan to Morbi, Dt: 05.12.20

Today I m traveling in this bus,

But I m very surprised to seen that in bus no covid guide lines are follow up.
Bus is packed, some members are traveling by standing, no social distance guidelines follow up, bus is crowded.

Pls, say who is responsible for this, if corona spread by this who is responsible for this.

Take immediate action on thismatter.

Hope understand the matter and do the needful.

Regards
Hardik Vakani
Mob:[protected]

Enquiry ma
Una to talala ni information adhuriy aape se
Time sar bus nathi aavti

Dear sir / madam,

I had booked two bus tickets for 28th Nov-20. First one is from VYARA to SURAT on 1:30 pm and Second is From SURAT to VERAVAL on 04:30 pm.
The VYARA to SURAT bur (Nandurbar- Surat) running too late and reached at Surat on 04:50 pm. Hence, SURAT to VERAVAL (Selvas-Somnath) sleeper bus got missed.
This is not my problem in any way so I want my refund amount of 664 rs.

Regards,
Rathod Lakhan

મે. સાહેબશ્રી. હું દરરોજ
ડીસા થી વિસનગર અપડાઉન્ન કરીને નોકરી કરું છું. પરંતુ કૃષ્ણનગર_થી થરાદ બસ નંબર_GJ_18-Z_6432 ધરાવતી એક્સપ્રેસ કાંસા ચોકડી, વિસનગર સ્ટેન્ડ હોવા છતાં ઇરાદાપૂ્વક મને મુસાફરી માટે લેતાં નથી.તા:02_12_2020 સમય_4:30 તથા તા:04_12_2020 સમય:4:30ની આસપાસ કાંસા ચોકડી, વિસનગર એક્સપ્રેસ સ્ટેન્ડ હોવા છતાં બસ ઇરાદાપૂ્વક ઊભી રાખતા નથી.જેથી મને મુસાફરી માટે પરેશાની રહે છે.તો આ અર્થે ઘટતું કરવા વિનતિ છે. અપેક્ષા સહ લી.જાગૃત મુસાફર શ્રી એમ.બી. કુંભાર

Hello sir now I am today come radhanpur bus stand for going to patan there have a 11.30 pm bus bhuj -patan -kheralu but this bus not hold in radhanpur bus stand b, coz this bus not arrived there right and this kind of service passenger suffering very much problem. So I gave u this complaint to take action about this kind service
Thank u.

PNR: G36428737
DOJ:[protected]
Pickup: Junagadh
Time: 23:15
Crew No: GJ-18-z-1861

Amo a ticket refund mate junagadh Depo ma lekhit application aapel pantu aaj roj sudhi varm var phone karava chhata amone refund madel nathi.

junagadh depo ma phone karata teona janaviya mujab bus veraval Depo ni bus hoy to tya thi Adhoc aave atale payment aapiye, veraval Depo ma amo regular phone karava chhata tya koy amone javab aaptu nathi

Date - 01/12/2020.Taranagar(sami taluka) thi patan jati tarangar -patan bus( time 9 : 15 to 9: 30 am at sami) gujarwada chokdi (sami char rasta) bus stop par na pessenger leti nathi ane bus ne thode dur ubhi rakhi ne pessenger ne rasto cross kri ne temne nakki karela stand pr char rasta highway road cross kari ne avanu kahe chhe.. Nhi to bus gujarwada chokdi par ubha rahela pessenger ne leti nathi... Avi rite stand pr j ubhela pessengers ne rasto cross krava nu kahe chhe ane jo rasto cross krta koi pessengers ne akasmat thase to teni sampurn jawabdari gsrtc tatha te bus na driver conductor ni rehse..

Hey everyone I don't know i[censored] have face this or not but this is going too far as I have booked the tickets for the bus the route is from baroda to surat the bus starts at 6:50 PM from vadodara central station there is no social distancing in the bus on top of that it is full of people standing also why is this ignored why just for this reason we book tickets online and I need to know y red bus show the lies this bus is not with social distancing people who not book tickets they r also entered in the bus if this is the thing we all are stupid who book online tickets right and all this is is just lies and it's a false message given to the passage about the safety will redbus and gsrtc take take the responsibility if I m positive 😡😡😡😡

Date : 30.11.2020 bhuj st depot main in gate par st naa ek staff (bapu) naam naa st staff ae marvani dhamki apel .. me staff(bapu) sathe santi thi vat kari pan staff(bapu) ae khoti vaate jagdvani kari ane maro hath pakdine marvani dhamki apel ...
aap saheb ne vinnti chee ke aa babate kaydesar pagla leva
nahi to pachi hun police fariyad karis

Date :[protected] bhuj st depot main in gate par st naa ek staff (bapu) naam naa st staff ae marvani dhamki apel .. me staff(bapu) sathe santi thi vat kari pan staff(bapu) ae khoti vaate jagdvani kari ane maro hath pakdine marvani dhamki apel ...
aap saheb ne vinnti chee ke aa babate kaydesar pagla leva
nahi to pachi hun police fariyad karis

Dear Team,

Kindly find the attachment of tickets,

Your bus Conductor issue ticket of navsari to surat (Gujarat) and after that he said bus is not going to surat depot this bus is direct to other route, and he and depot not refund the payment, this is not done.

Kindly take action

Do the needful,

Thanks