Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I hope i ll get back reply very soon.
Bus No. GJ 18 Z 6128
When we booked tickets that time we are not able to booked middle seat because maintain
Social distance but when we board the bus conductor not agree for this procedure and as per him he need to feel all seat.
So i kindly request take a proper action on this pandemic for safety of public.

Thanks and regards...

While traveling from Ahmedabad to Surat I had totally scared from te driving of GSRTC bus driver. Again and again he is using sudden breaks and quike overtake.

BUS Route: Ahmedabad to Shirdi
Time: 2.30 pm from Ahmedabad CTM...

I am traveling in bus from bhuj to Surendranagar, GJ18Z2558 on 16 November.
Timing:1:45PM - 8:15PM
Conductor is allowing too much pessangers in bus, so i told him the rules but he declined every rule. I am traveling in GSRTC because its safe take some serious steps towards this conductor....

GJ18Z2452 bus number route :- junagadh to Palanpur. Diparcher from jetpur 16/11/20 10:50AM.

Bus staff is bullying by nature and forcefully make passenger seat side by side, conductor not wearingas mask and ticking seat to seat.

I am a regular customer of GSRTC, and facing problem by staff of this bus.
Thay have over crowded the bus from jetpur to Rajkot,

Taking covid 19 pandemic lightly...

I’m Taral kachoriya traveling in gsrtc bus no- GJ18z2042 from palanpur to surat
Your conducter is drunk and misbehaving with me and behaving very rudely and trying to threaten me he is under influence of alcohol and that i can smell from his mouth and he refused to take me in bus and don’t pick up me from location and i have to get in bus 500 meters far from that...

Dear Team,

Myself Rajendra having travelled through your bus number GJ-07-YZ-6954 through GJPNR:G37261988, DOJ:15/11/2020 from Surat to Songadh. It's a very Disiponting traveling for us as the whole bus is having fully crowded like anything and moreover more then 70 percent of people don't wear mask which was including driver and conductor. As there is Panedamic of Covid 19 is in full flow in Surat it's responsibility of Gsrtc...

My name is chirag
My phone number is [protected]

I was journey in GSRTC bus route Junagadh- Rajula .that bus driver behaviour is very very rude to passenger...it's not fair..all passanger is not traveling in free . Kindly co-operate with passenger.
Thank you in advance....

મારો PNR No.G37196324, GS12363186
ઓનલાઇન બુકીંગ થયું પણ પ્રસાસન તરફથી કઈ ગાડી કે નંબર નો સંદેશ ન મળવાથી અમે બહુ મુશ્કેલીમાં મુકાય ગયા કેમકે અમદાવાદ ગોંડલ ધોરાજી બસ ના ડ્રાઈવરે ઇસ્કોન...

Nadiad to Zalor gujarat st at Deesa 00:20 AM[protected] bus not stopped at bus dippo. 2 passengers was there at Deesa bus dippo but still bus not stopped. Conductor said bus is full. But we saw blank seats and sleeper back side of bus....

My sister Minaz Belim travelled in gsrtc bus number GJ-18-Z-6175 on dated 13 November 2020 17.15 pm
We called conducter many times as I (khushbu Belim) also booked in same.. conductor mr. Pradyuman didn't pick it up.. when my sister tell him to stop the bus he said that ask Khushbu to stay at Raipur bhaiya corner ( Sarkhej Ahmedabad ) bt he didn't stop the bus as he show me there too.. after that he started giving threats to my sister...

Tarikh 13/11/20 na roj Bariya depo ni Bus no.3005 na drivere Bej no.16055 temj conductor Bej no 2808 na Bus smayser Bus stend uper nahi ubhi Rakhi temj Cctv ane TV screen nahi chalu Rakhel ane javabdar karmchari a maik ma Alauns nahi kari Jena karne Bus chuki gaya tethi javbdaro same karyvahi karva Babt...

According to guidelines the gsrtc buses are not denying the passengers from entering the bus. They are violating the rules and regulations of covid19 and social distancing is not being maintained in GSRTC buses.

Bus details:Gj18 0912 Mahesana Depo...

This is to bring to your notice that "VAPI-CHANASMA bus" GSRTC has SURAT as one of its stop. But the bus driver is bypassing surat inspite of having passenger of SURAT. he is saying in this diwali traffic, I will not take bus inside SURAT. He is saying that SURAT passenger will have to drop on highway . This is very wrong as highway is 15 km away from central bus station . Now you cant do anything as bus will arrive surat i just 1 hr, and...

Many bus stop route from bhuj to gandhidham
Stopped and create some benefit for Private bus Travells
I want suggest many private all buses (Travells Bus) are daily departure continue after 20 min there were full off passenger like( Gheta bakra bhakra hoy)
There are make profit from Gsrtc beacause our bhuj gandhidham route stopped after unlock and benefit for Private buses and some bus never time to time reach station...

I am Manmitsinh Zala,
I have booked a Ticket from Paytm for Ahmedabad(Bapunagar) To Rajkot via Online mode Bus (Bayad to Junagadh -Gurjar nagari) .

Journey Date: 05/11/2020 Time 8:45 AM Pickup: Bapunagar Ahmedabad

PNR No :G37014597
Trip Code :GSRTC:0700BYDJNDGJR47:2955:14529:1359:05/11/2020
No. of Seats : 3 (Adults=2; Children=1)
Seats No/s : 23, 25, 21
Bus No: GJ 18 Z 5299br...

It has been observed that GSRTC buses are now travelling with full capacity (even some passengers are standing besides the seats) and not following Guide lines of social distancing provided by Gujarat Government.

Driver and conductors are also irresponsible and not guiding passengers to follow social distancing and wear mask. They were also without mask. Aren't they aware of Government's COVID guidelines? Currently, As per...

Chandola depo ni ahmedabad to bahiyal savare 6.45 klake ahmedabad three thi upadi bahiyal aavati ane bahiyal thee 8.40 klake upadati bus canceeled karavamaa aavee che je satavare chalu karva veenati...

I Booked My Bus Ticket On[protected] On GSRTC Site
Booking Date[protected] Return Date[protected]
Ahmedabad Krishna Nagar Stand To Bhuj
Amount Rs. 572.00
This Amount Debited in My bank Account,
But Ticket Not Book By GSRTC...

Crew members are not appropriate and polite.They didn't pickup booked passengers from their selected area location is confirmed by crew member of that bus

I faced problem for travelling surendranagar to rajkot. I was ask crew no that which stops are there and he told me ratanpar patiya. So I arrived at location and contact to crew no at that time he denied to reach their location and told me that we was pass through bypass....

Hello sir/ma'am
I'm Jenish chanchad yesterday[protected] I was a book my ticket online on GSRTC Website through but the Amount has been cut out but the ticket was not booked.
So, please sort time in provide my refund amount.
And this type is happening 2 times so twice amount debit to my bank account.

So, please refund my amount in sort time.
for your kind references I'm writing my EMAIL-ID.br...