Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir,

we are a regular traveler in Jamnagar porbandar bus. We are facing the irregularity in bus from many days, sometimes conductor is not on time some times bus is cancelled or sometimes bus gets breakdown, we are more than 30 % or passenger who are regularly doing updown in this bus, Bus is also unfit. no proper maintenance is done, no roper cleaning is done by the Maintenance team. so, kindly change the bus many times we had complaint to demo Manager but he is not giving any response to us. and TC point controller is also not responding to us. We are tired of giving complaining to Depo Manager and Tc point controller.

You can check the GPs Location also and the timing of bus regularly.
Due to this problem we are not reaching on time in our duty/offices.
Kindly notify us, and help us for the .

It will be a grate help from your side to us .

As per the government rules aid Corona virus outbreak, GSRTC buses are not following any rules of social distancing and mask .

Travelling done from godhra to surat without gap in the seats despite reservations.

Crew no. [protected]
Bus no. GJ 18 Z 3673

GJ-18-Z-5806 There is no Social Distancing in this bus. I Booked a reservation bus tickets seat no.1, 10, 11, 20. 75% offer in all buses but in this bus. But in this bus there is no Social Distancing and no offer. I kindly request you to take quick action on this bus conductor.

GJ-18-Z-5806 There is no Social Distancing in this bus. I Booked a reservation bus tickets seat no.1, 10, 11, 20. 75% offer in all buses but in this bus. But in this bus there is no Social Distancing and no offer.

Hello sir I regret to inform you my name is hasmukhbhai chavda, my booking in Rajkot to una bus seat number 1 but I not get seat number 1 and conductor told me seat other seat number 10 so I request to you sir plizz take proper action of this misbehave of conductor

Hello,
This is to inform you that bus no GJ18 5666 Ambaji -Petlad
has official bus stop in Nadiad is at MGVCL and between MGVCL AND COLLECTOR OFFICE but to drop off passengers it stops at Collector office first gate which is not at all bus stop. This is being so rediculas for regular passengers and others too. So instruct your conductor to stop at wherever official bus stop is otherwise don’t stop anywhere in between except Nadiad Bus Stand

Mundra to palitana Bus માં ભચાઉ થી ગારીયાધાર, આદિપુર થી ગારીયાધાર, મુન્દ્રાથી ગારીયાધાર ઓનલાઇન બુકિંગ સેવા ચાલુ કરવા આપ સાહેબ શ્રી ને નમ્ર અરજ છે આ સેવા આગાઉ ચાલુ હતી પણ છેલ્લા એકાદ વર્ષ થી બંધ થઈ ગયેલ છે તો આપ સાહેબ શ્રી ને નમ્રરજ છે કે આસેવા પાછી ચાલુ કરાવી આપશો.

In the bus I observed that there's no any kind if Rules are followed regarding COVID-19 which was very discusting as a government buses.
And for the reservation purpose you guy's are not alloting the near by seats and afterwards at the time of journey there were no any seats are left this is really very very unsatisfied as well inappropriate behaviour towards citizens and passengers.
If you peapol are not able to follow the rules fully then don't follow the half rules and make people fool for believing in your services..

Sir,

I travelled from Junagadh to Rajkot in bus no. GJ18Z5846 which picked up from junagadh at 8:55. Meanwhile in the bus, the Conductor of the bus, misbehaved with the ladies in the bus inclusive of our family members to give seat to a non-reserved passenger, against the rule as decided by the Government of India for social distancing in the Covid-19 times. Atbthe very first the middle seats were not o be given to any passenger as per the rule. However, if requested in a polite manner, we would have provided him a seat. But, the said conductor wpoke arrogantly to the lady family member that he wanted to give that seat only to that non-reserved passenger besides that lady passenger. That was a grave social dishonour for a lady.
Also, was a lady who disclosed herself as a conductor and perhaps was known to the above mentioned conductor, compelled an another lady to give seat to her on the ground that she was also a conductor, eventhough she was not on-duty. Moreover, I would like to bring to your notice that the said lady spoke in this a very arrogant and unpolite way and rudely. Kindly take this matter to notice or else this literally detoriates the image of the GSRTC, and society at large.

The bus no :106543 of Gondal depot which runs from Gondal to Jetpur at 16:22:16 on 17/11/2020 is not following guidelines for covid 19. The bus is not following social distancing also most of the passengers were not wearing masks. At the time of boarding the normal test by thermal gun also not done. This Shows that how the government departments itself is not following government rules.

If this will go ahead then take it will the huge reason for spreading Corona virus.

Kindly take strict action against this

Respected Authority,

In GSRTC bus,
social distancing can not follow so kindly take action against
GSRTC BUS NUMBER :- GJ-18-Z-6218
Conducter number :- [protected]

It is with highest concern we are raising this complaint to GSRTC that the bus with route from Ahmedabad to Rajkot has been overcrowded and passengers are offered and made to seat next to each other and no social distancing concept is seen. While making the booking over the App, it's written that some seats are blocked for social distancing due to Covid 19 pandemic. But in reality it's not like that. Also, the staff (ticket checker and driver)...

હાલ બસની કેપેસીટી અને સરકારના પરિપત્ર મુજબ ઓનલાઇન બુકિંગ માટે બસની સીટ ઓનલાઇન સાઈટ અને એપ્લિકેશનમાં બતાવવા વિનંતી જેથી કરીને લાંબી મુસાફરી કરતા મુસાફરો મુશ્કેલીઓનો સામનો ન કરવો પડે, બીજું હાલ ૭૦% મુસાફરોની છૂટ આપી હોવા છતાં ઓનલાઇન બુકિંગમાં ૫૦% સીટ બતાવવામાં આવે છે જે યોગ્ય કરવા વિનંતી

As per Booking seats available for alternate and accordingly we booked it.
But Conductor is allowing local Passengers and asked us to give seat beside us.
In between 2 people on 3 seat.
Bus details are as mentioned below.

Bus Route : Surat to Diyodar
Date: 17/11/2020
Time: 5:30 am from Surat

JAKHOBANDAR-DIU Conductor says there is no space AND not stop but there are people sleeping in triple seat

I hope i ll get back reply very soon.
Bus No. GJ 18 Z 6128
When we booked tickets that time we are not able to booked middle seat because maintain
Social distance but when we board the bus conductor not agree for this procedure and as per him he need to feel all seat.
So i kindly request take a proper action on this pandemic for safety of public.

Thanks and regards

While traveling from Ahmedabad to Surat I had totally scared from te driving of GSRTC bus driver. Again and again he is using sudden breaks and quike overtake.

BUS Route: Ahmedabad to Shirdi
Time: 2.30 pm from Ahmedabad CTM

I am traveling in bus from bhuj to Surendranagar, GJ18Z2558 on 16 November.
Timing:1:45PM - 8:15PM
Conductor is allowing too much pessangers in bus, so i told him the rules but he declined every rule. I am traveling in GSRTC because its safe take some serious steps towards this conductor.

GJ18Z2452 bus number route :- junagadh to Palanpur. Diparcher from jetpur 16/11/20 10:50AM.

Bus staff is bullying by nature and forcefully make passenger seat side by side, conductor not wearingas mask and ticking seat to seat.

I am a regular customer of GSRTC, and facing problem by staff of this bus.
Thay have over crowded the bus from jetpur to Rajkot,

Taking covid 19 pandemic lightly is a big risk for GSRTC costumers and Gujarati nagarik of the country India.

I’m Taral kachoriya traveling in gsrtc bus no- GJ18z2042 from palanpur to surat
Your conducter is drunk and misbehaving with me and behaving very rudely and trying to threaten me he is under influence of alcohol and that i can smell from his mouth and he refused to take me in bus and don’t pick up me from location and i have to get in bus 500 meters far from that