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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 92

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B
Brigadier Royal
from Mumbai, Maharashtra
Oct 28, 2020
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Address: Mehsana

Bus no. 326803 Mehsana - Sarkhej 3*2
Bus ma 70% krta vdhare passenger hoy che. Aje hu e bus ma hto to me 2 ni seat ma betho hto to me koi n besva na deta vat maramari sudhi aay gyi ti pn mne koi e hath adadyo nthi.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    V
    Vaidave77
    Oct 27, 2020
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    Address: Valsad

    In this regard, i have booked my bus tickets for the route of valsad to rajkot today and bus no. Is GJ-18-Z-1852, as per central government guidelines for covid 19 pandemic, GSRTC should block a seat in double sleeping seats to maintain proper social distancing.as i have reached at the bus station, i have informed by the bus conductor that the another seat with me which should be blocked for social distancing is booked and another passenger will travel with me.

    In this regard i have informed the in charge depot manager of the bus, but when the another passanger was came in to the bus, he started fighting with me and started swearing with me.

    In this regard, i would like to ask you here how the registration in the seat which was vacated on the order of the Central Government due to current covid 19 pandemic scenario became possible?Also why do we have to fight as a traveler to satisfy your selfishness as well as your mistake?

    Here, I request you to take appropriate action against the responsible person for non-compliance with the order of the Central Government and also to inform me.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      S
      Sunil vatukiya
      Oct 26, 2020
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      In dhandhuka bus depot- No clear drinking water supply, no water supply for washrooms...
      Dhandhuka bus depot, District-ahmedabad.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        M
        Mohammed Sahir
        from Borsad, Gujarat
        Oct 22, 2020
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        Sir,
        I'm a daily passenger of gsrtc. I'm not complaining about a particular " Ludawada-Vadodara. Which departs from godhra around at 7.50-8.00.
        Sir, all express and local buses have stop near Session Court, Gondra, Godhra. But this bus never stop here. Whether they have done with number of passengers or not. And this is not the condition after lockdown. They are doing the same thing from so long. Here i request you to take the necessary actions.
        Thank you
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          D
          DrHetalShah
          Oct 21, 2020
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          To,
          Depot Manager.

          I am Dr. Hetal Shah. I have picked up the Vadodara- Devalia-Naswadi-Tanakhla bus from Vadodara Central Depot to reach Naswadi. I have travelled on 21st October 2020 between 7:15 am to 9:45 am.
          My destination was Naswadi Jakatnaka. All the express and local buses are stop at Naswadi Jakatnaka as this is a legal bus stand. I am doing up down everyday by S.T.Depot bus. But today a Lady Conductor did not stop the bus on Naswadi Jakatnaka Bus stop however I already came near the door before bus stop and I have told her also to stop bus however she denied and misbehave with me. She stopped the bus before bus stand at Ayodhya Nagar to dropped one passenger but Ayodhya Nagar is not a legal bus stand.
          As I am a doctor and timing is very important to us in this COVID situation but your S.T.Depot conductor misbehave with me and did not drop me on bus stop so it is my humble request to you to take legal action against this lady conductor otherwise I have to take legal action against her.
          +1 photos
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Oct 26, 2020
          Updated by DrHetalShah
          Still I didn't get any resolution ...
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            M
            malav11
            from Powai, Maharashtra
            Oct 20, 2020
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            Address: Vadodara inquiry office

            I booked online. My PNR is G36673795. At inquiry office they told me that my bus was late. I waited for an hour that they told me that I missed my bus. Now I want my money back and please give them punishment for misleading citizens.
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              Ĵaʏɖҽҽpىɩŋɧɟɩ Řatɧɷɖ
              from Powai, Maharashtra
              Oct 20, 2020
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              On 19th OCT'20 at Halol Depo 11.30 pm GSRTC BUS arrived i see that bus last stopage Kawat.
              This bus conductor missbehave with me and don't take me from depo he refused to take me ..
              And
              he try to Take my gujarnagri service pass...and i ask him to give her base number but he refused to give me also
              Bus having 20 then more sheets empty but he got off me from Bus..i told him to give me passanger list. But they give me collection report.
              I only question
              1. Why he don't take me ??
              2. Why he got off me from bus ??
              3. Why he don't give me base no. And passanger list ??
              ( i ask because i will saw near depo manager )
              Do need full
              +1 photos
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                M
                Msd16
                Oct 19, 2020
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                Rajkot santrampur bus 4:00pm, conductor fool break the rule of social distancing.
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                  D
                  Dev akabari
                  from Powai, Maharashtra
                  Oct 19, 2020
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                  Address: baroda

                  So Good evening, now I m traveling to baroda to surat, conducter fillep all sheet with passenger, now noticed release 75% sheet fillep, so now bus full, other wise one passenger corona passive l, so who is responsible, u or your organizations?
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    V
                    vala sunil
                    from Bengaluru, Karnataka
                    Oct 19, 2020
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                    Respected sir

                    I am sunil vala from kalawad dis.jamnagar last few month me and my friends face wronge time table of kalawad to rajkot rout. At morning time between 8.15 to 8.45 not any bus arraged by st department and when not required any extra bus then send more than buses. If can unable to arrange proper time table so please give direction and open her eyes as early as possible
                    I hope you understand our issue and give solve shortly
                    Thank you
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      J
                      Jack1229
                      Oct 17, 2020
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                      Address: AT&PO:MANIYARI TA:CHANASMA DI:PATAN PIN 3842

                      Dear sir,

                      In your mahesana depot.daily rout mahesana to khorsam time 7:20, but there are no passangers to commuting that time and moatly people are going to in ambala bus.but that ambala bus not coming via maniyari and mostly maniyari commuting passangers are commuting in this bus. So i request to you sir please change that time to mahesana to khorsam night holding bus 6:30 pm.

                      I requested to you personally because here mehsana depo management has not convenient.they aren't listen our expectations so please do change this bus time .
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        K
                        Krinesh Padariya
                        from Powai, Maharashtra
                        Oct 16, 2020
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                        Address: vadodara makarpura depo

                        Departure time is 5:29 but bus is coming to after 6:30
                        +1 photos
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                          K Chauhan
                          from Powai, Maharashtra
                          Oct 14, 2020
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                          I goes to vapi from Amalia everyday in the bus. But on 14 October on returning time bus conductor refused to stop bus on Amalia bus stop . Then every bus stops there always but this time conductor of this bus didn't stop and did misbehaviour .
                          Bus number. GJ 18 Y 8754
                          Time - 4:30pm from vapi
                          Bus name. - vapi to Daman
                          Date. - 14/12020
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            R
                            Romini
                            Oct 14, 2020
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                            Conductor talk rubbis with passengers...
                            Bus : Desa to Ahmedabad AC bus

                            *GSRTC m-Ticket*SIDDHPUR to AHMEDABAD GITA MANDIR BUS Trip code:0710DSAABDAC45PNRNO/OB:G36559019, GS12056325 DOJ:[protected], :08:40:00, AC LUXURYSeatNo: 8BoardingPt:SIDDHPUR CBSTxn Pass:Ts1BAR2m Carry ID during jrny. T&C apply.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              J
                              Jimmy Chavda
                              Oct 14, 2020
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                              Address: TA-BARDOLI,
                              Website: Gsrtc. In

                              Savare 6:00 vagye mandavi surat mini bus vaya madhi sumul full aave che ane jagya no problem pade che to moti bus mukva vinnati karaso ji
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                Jimmy Chavda
                                Oct 14, 2020
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                                Address: TA-BARDOLI,

                                Mandavi thi aavati mandavi surat bus mini bus full aave che jagya no problem pade che to moti bus chalu karva vinnati
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                                  S
                                  Sonal Joshi
                                  Oct 12, 2020
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                                  Address: Gujarat, India

                                  Local bus timing 8:45 AM Thsra to Anand, Gujarat, date 12th oct /2020 exceeded capacity of pacengers.

                                  There is no govt. rules obeyed in this pandemic.

                                  Driver conductor does not co operate they are irresponsible to govt rules.
                                  Kindly ask them to obey rules first then expect passengers to obey it
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    S
                                    Swetta Shah
                                    Oct 9, 2020
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                                    As we are working ladies everyday travelling from Dhodipada bus stop to Vapi, but since last 2 weeks some passengers sitting in the front seat from Nargol are not allowing Bus to stop at Dhodipada Old Bus stop..so requesting you to lodge this complaint against us..and take some appropriate action against this...

                                    Please this is an humble request...from working ladies!!
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      Jerry Wilson
                                      Oct 9, 2020
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                                      Address: Rajkot

                                      Hello sir
                                      My name ravi

                                      We are travel dhoraji to rajkot date 09-oct-2020 .we have already book my seat 13, 20, 21 my PNR no is G36477890. So driver say no follow social distance.how to maintain corona case please follow my instructions.
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        S
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                                        Address: Gondal bus stand

                                        Dear sir
                                        Ame Rajkot to bagasara via bus ma jata hata tyare bus Gondal bus 2 minutes mate stand ma aavi te vakhte Mari wife pesab karva mate jay se tyare toilet vala rupiya mange che ane te rupiya lay ne noti gay khabar noti te mate ane pacha bus ma pesab karya vina bechi javu padyu te ketlu vyajabi kevay plz action lyo aa mate.
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