Harman India Complaints & Reviews

Case number : Harman International Case # 06016759
It's an issue I am facing with a speaker (JBL FLIP 4), it got some issues and gave it for service under warranty. The service centre guys initially promised within 10 days it will be repaired and now its been two months. The reply they are saying is "the parts are not available". If the parts are not available for two months then the company should know what to do with the product...

I purchased a Harman Kardon Aura Plus from Amazon on 19th May, it went faulty after not even a month. After contacting Harman customer service i was told to visit my nearest service center in Kolkata which happens to be QDIGI services Ltd, in Park street. The service center guy took a look at my speaker and acknowledged that there is a sound crack issue with the unit and tells me that it will get repaired within 20 days. I submit the speaker...

Was unable to add few images for which creating another complaint here,

Have purchased my jbl 2.1 sound system on 29th april 2019 and and since april it started generating distorted sound from woofer so i raised complaint to harman for rectification of problem on 13th may 2020. We paid 21k to buy the system which is probably have created trouble in just 1 years span. This product is no worth to buy, now harman is saying that...

I bought JBL 2.1 Sound system on 29th April 2019 and and since April it started generating distorted sound from Woofer so i raised complaint to Harman for rectification of problem on 13th May 2020. We paid 21K to buy the system which is probably have created trouble in just 1 Years span. This product is no worth to buy, Now Harman is saying that product is out of warranty and they will do the repair which i am not agreeing for because in...

I ordered jbl tune 205bt from amazon on 18th may 2020, and received it on 25th may 2020. We opened the product on 30th may due to covid-19. After few days on 7th june, its left earpiece stopped working, so we requested a replacement of the order (Jbl tune 205bt), we did all the procedures required for the replacement of the order and sent it to the care center as instructed to us. We received the replaced product on 24th june, but we opened...

Purchased jbl tune 160 from flipkart last year 8n aug 2019. Claimed and exchanged the product. The new product stopped working after 15 days i got the new earphone in june. Numerous mails ive sent in june. Again i wrote a mail but nothing happenes. The last representative i was taking was ' sahil '....

Dear harman team,

I am not getting any resolution from your technical team for the case registered on the above subject and it is more than a month that this is still open. I am facing very bad experience with harman as such and not interested to avial your product in future.

Request you to resolve this case quickly before going for legal proceedings.

Thank you....

Hi
Iam santosh & i’ve ordered a jbl endurance bt headset from jbl.in website on 11th june. The product was shippped to bangalore destination on 18th june however post that the product is still not delivered even after repeated follow-ups with the delivery and jbl customer services. No good responses from delivery customer services even after repeated mails. The order number is jbl - in00313257...

I ordered a earphone on 19th of june, 2020 from https://in.jbl.com/ i paid online (Prepaid). Item no: jblc150siured and order number jb-in00316836

Today is 27th of june and they have not delivered yet the product. When call on the customer support. The waiting call period of 30 minutes to 50 minutes. They keep you on hold. They say that it will be cancelled automatically on 30th june. I said why are you cancel. He said that...

I had purchased a jbl headphone from flipkart on 5 march 2020. After 3 months the headphone stopped working. I sent an email to harman on the 17 j7ne 2020. They asked me to confirm if the product was faulty, try cleaningnit up and asked me for the invoice from flipkart which o sent.

Since then there has been no response feom flipkart....

Hi,

Harman call center claims that the product has 1 year warranty, but i have a warranty card which came along with the product which says the product has 2 year warranty. I have also shared the copy of the warranty card.

This issue has been dragging on since 20th may. Every time the customer care is asking one details or the other. They want some documents in jpeg format at once and they ask for the pdf format...

REQUEST NO: MH-C[protected] DATED 24.02.2020 & NEW REQUEST NO: MH-E[protected] DATED: 04.03.2020

my purchased JBL Cinema 450 has a problem with the woofer for which a particular part is to be replaced. Its almost a month now & THERE IS NO REPLACEMENT

I have BEEN WAITING NOW FOR ALMOST 5 MONTHS FOR THE PROBLEM TO BE RESOLVED BUT EBERYDAY THE CALL CENTER REPRESENTATIVE KEEPS ON MAKING EXCUSES THAT I WOULD RECEIVE...

Case no. - ch-e[protected] its been more than three month i am following up with harman, jbl for replacement of my infinity glide 500 headphones, which stopped working within 3 months of purchase. They say they will call back but no one does. Such a harassment it is. They simply say the product is out of stock and they won't be able to say when will it be restocked. Such a low level, pathetic services harman, jbl has. I will never recommend...

Raised complaint on 4th november, till now no resolution. Whenever i call the customer service, they give me a new date.

Complaint nos:
Up-c[protected]
Up-e[protected]
Up-e[protected]
Up-e[protected]

They are not able to repair the product. Their so called service team, which does not exist in reality, never calls or follow ups.
Now they say that we cant replace your product,...

I have registered the conplaint regarding my jbl c100 tws. It had stopped working and on complaining i was asked to deface the product and send images of it. After that they need 10 business days to replace my product and it has been so long that no replacement i am getting. Due to this pathetic service. I am highly pestered. So would like to you to refund my money.

This is my case number and can be seen how many mails i have...

I have been waiting for a long time and i got mail from harman. They asked me to pack the product by the procedure given by them. I completed the packing and they said that they will attempt to pick up. But there is no one to contact me and i tried the number given by them but they didn't pick up the call. So i request you to look into it and provide the correct details to courier the product soon....

Case no. - ch-e[protected] its been more than a month i am following up with harman, jbl for replacement of my infinity glide 500 headphones, which stopped working within 3 montjs of puchase. They say they will call back but no one does. Suvh a harassment it is. They simply say the product is out of stock and they wont be able to say when will it be restocked. Such a low level, pathatic services harman, jbl has. I will never recomment this...

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Dop 29.9.2019 jbl flip 5 but it stopped working after one month and warranty was filed 30.11.2019, its almost more than a month there is no response from your end. Being such a big brand this type of behaviour is not accepted. On the contrary service staff were rude. Kindly replace the product as early as possible.
The product is not being use for 6 month even so it needs to replaced as it has some manufacturing defect. It is not getting...

Pathetic service.

I brought wireless jbl harman 5.1 surround sound speakers in july 2019, which got into low volume issues in november. I raised this concern to the customer care on 11th of november. After continuous efforts with customer care and escalations. Finally the technicians visited my place to troubleshoot the product on 19th. He found the product fault and has take the product. Even after continuous follow-ups with...