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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

1.7
Last updated Dec 22, 2022
Complaints 602
Resolved
207
Unresolved
395
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Hathway / Gujarat Telelink [GTPL]
Customer Service Contacts

Hathway / Gujarat Telelink [GTPL] Phone Numbers

Toll free
1800 419 0419
227
155
1800 233 0233
129
141
Phone
+91 79 2657 7555
134
118
+91 79 2562 6476
72
72
+91 97 2763 3633
56
82

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Hathway / Gujarat Telelink [GTPL] Website

Hathway / Gujarat Telelink [GTPL] Head Office Address

C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India
380004

Hathway / Gujarat Telelink [GTPL] reviews & complaints page 15

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T
tusharthakkar
from Bhachau, Gujarat
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you are not authorized to view channel contact cable operator

Address:Ahmedabad, Gujarat

above is the message that appears on each and every channel, even if I paying my channel bills regularly, in my entire apartment I am the only one having this problem, tried to contact local cable operator which rarely answers the phone and said don't call me after 6 pm, dont know what else to do, please have someone look into it. GTPL...
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M
mukundnrohit
from Morbi, Gujarat
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Worst Service

Address:Kutch, Gujarat

Request to everyone. Dont take this fraud connection. Have called customer care but no service. Local office - sales person Mr. Manish - fraud person. before giving connection, says there will be no issue and after giving connection, no service. Mr. Manish also works out of the office and provide routers too, but that routers are also frauds / failed. not at all working. when came to provide router, he himself discarded the box and afterwards...
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R
Raj Modi
from Thiruvananthapuram, Kerala
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worst service ,no respose even after calling many times

Address:Ahmedabad, Gujarat

I am using gtpl broadband from last 15 days, in the fifirst 10 days they gave good service but then once the Internet stopped, they don't even receive our cacalls and from the last 5 days the broadband is not working, I even went to their office but there also they kept on saying that our employee will come but it was of no use....
+1 photos
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Bhumika Vyas
from Ahmedabad, Gujarat
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Net not connected since 15 days

Address:Ahmedabad, Gujarat

Hello sir, I urgent required internet and net was not connected since 15 days. i complaind 4-5 times and also call to engineer many times but they given us only new timing but not come to home and start net. we are very angry with this service. at any cost we want internet. Plz do any thing but start our internet fastly. my last complain no: 523225...
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H
harsh_patel
from Anand, Gujarat
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its infinite load in game that named clash of clans

Address:Kheda, Gujarat

Hi gtpl...i am from nadiad/gujarat...Ur broadband experience is good...but when i start clash of clans in my smartphone..it filled up loading till its loading...abd when i use my mobile data...its working...but when wifi enabled it doesnt start...plz reply ...what i need to do for this problem...
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P
prashant mali
from Mumbai, Maharashtra
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Broadband is installed

Address:Vadodara, Gujarat

Dear Sir,


Regret to tell this thing, your gtpl broadband service is nothing, as attached photo proof,


I have paid 1000 rs in beta fair in vadodara, regard to activate Internet service, on 28/01/2014, though service not been activated due to some reason as discussed with gtpl representative, i called more 30 times, but gptl didnt provide service


As representative was commited...
+3 photos
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D
darshan12391
from Patna, Bihar
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issue with routers

Address:Ahmedabad, Gujarat

GTPL Internet connection has issue with routers, net doesn't connect with routers and when you call to the customer care, they will tells you for direct connect cable with pc and net will be connected then you will be advised for router is damaged or replace it, on the other hand they are making fools to customer. Because everyone facing the issues of router and modem however they tells everyone to change or check your hardware. So opinion...
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Address:Vadodara, Gujarat

Hi! This is Manish and currently out of India, I have taken GTPL BB for 1 year. I am aware about GTPL poor service because using it at my office and operations and services are very much mismanaged. Mr.Amit from Vadodara office has come to fill my form and same time I have explained about your service. He has committed will give you good service and can contact me anytime for further support including router problem. As discussed...
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A
ankitrana
from Delhi, Delhi
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signal not found in HD settop box

Address:Bharuch, Gujarat

My HD settop box showing no signal in most of the regular channel though i was paying for HD channel, I complaint to my cable operator he was saying if you want to see HD channel than take airtel settop box and also not giving us any card for this year payment which he has taken from us, they were not listen our any complaints and its going worst for us to watch channel So these is my request to give me feedback about this problem as soon...
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Address:Kheda, Gujarat

Hi, I am Parth Patel, sending this message from Canada. I have recently installed a plan for a year from GTPL for my parents. Couple of days ago they encountered a problem with Internet connectivity. Wifi signal in their laptop shows limited access. Since they needed an immediate help, they called gtpl customer service. A service rep. was asking my mom to follow troubleshooting steps. Now my mom couldn't understood their complicated steps...
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K
kamlesh99700
from Rajkot, Gujarat
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Regarding very poor service

Address:Ahmedabad, Gujarat

sir i have 300rs gtpl plan and in which star sports2 and 3 included in package as showing online. so plz provide me star sports2. and i am calling my area operator for complaint about it, but he was saying came today, but never came. mr kiran whose mobile no is[protected] response is very poor. i called him from last week in morning and evening but he came today, and says him he have another customer. and says me that star sports came in...
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D
darshan1231
from Surat, Gujarat
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high charges

Address:Ahmedabad, Gujarat

i am a customer of GTPL since many years..i am living in navrangpura area of ahmedabad, Gujarat. i have a popular package of GTPL in my TV.. The charges is showing on your website for popular pack is 270 rs.. but my cable operator charging 350 rs for that pack.i called customer care, they also told that charges for popular pack is 270 rs .. Even my relatives and friends who are living in different area, they are paying 270 rs for this popular...
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H
hardik.bhatt121
from Yamunanagar, Haryana
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"payment not return"

Respected Sir/Madam, This is to inform to you that i request for new gtpl conncetion on 10th feb 2015 but still connection is not installed at my place.so i call number of times to yogesh([protected]) for returning money but he will not receive my call and giving wrong feedback.so please solve this problem immediately....
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M
Mansuri Kalubhai Abdul Rehman
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Disconnected of Line

S Box No, FCBCHCHGS MAC 34BDFASBDBB7 Sir, I am regularly paying the charges in time as well as in advance for 3 months - six months since beginning but so may times your Baroda office Air link Communication Tel:[protected] & 2515589 is disconnecting my line.When I approach them, they are not attending phone and office has been closed on 6.00pm so that cable operator also can not contact them. When I returned from office at...
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K
krockstar
from Ahmedabad, Gujarat
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internet speed

Address:Vadodara, Gujarat

i am GTPL internet user username : yogesh_br i am sick of this internet speed its almost equal to 0 internet stops sometimes and speed of this internet is i want my internet speed as per my payment if i dont get better speed i will disconnect GTPL connection of mine and many more plz do something really quick...
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Address:Ahmedabad, Gujarat

Dear team, my another home in as new in visat highway next to motera ahmedabad. it's amazing and well maintain system provided by gtpl. but my old home in drive in road indraparastha tower issue is still continue.i ll require GTPL colorfull pamphlet regarding a new plan about channels.your net vision agent minesh has come and send it to me but it's zerox copy and also it is not properly visable., and also not showing in the our name...
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B
bob1
from Vadodara, Gujarat
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Password authentication

Address:Vadodara, Gujarat

We have your connenction wide user id bob1 and wi fi password is rtcbar15.
We are not able to login through the password. The error is authetication error. This is bank of baroda training centre, baroda. Our (M) is [protected].
Kindly solve our problem as early as possible....
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J
junedsaiyed
from Ahmedabad, Gujarat
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Refunding of Money for poor & degraded services of GTPL

Address:Ahmedabad, Gujarat

Hello sir myself Juned saiyed, Here is my GTPL Login ID: Juned4 After installing your gtpl connection i am constant facing net problem and i make constant complaint for that even though from company side they can not take any action for that. Here is my Complain IDs (651 errors): 511665 508708 503263 490833 489617 487922 481918 480078 i have already requested for cancel our gtpl connection but from company side they...
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M
Mahammad Irfan
from Savantvadi, Maharashtra
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Not respond your customer executive

Address:Ahmedabad, Gujarat

I called your customer care 4 times regarding new Internet plan for my home last 16 days ago. Your executive told me to fill up form in our website because of network issue. I filled up and then wait your reply but nobody reply me. This scenario repeat 4 times with me. But no reply at all.. I got below message in my mail from gtpl after fill up form: Dear Mahammadirfan Modan, Thank You for submitting Inquiry for Broadband form. Your...
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H
harshadkprajapati
from Siddhapur, Gujarat
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Internet down regularly some websites cannot be opened

Address:Ahmedabad, Gujarat

I have gtpl connection from last two years, In beginning (for first 4-5 months) it worked very well, but that after the internet connection is regularly got down. and the when we call for customer care the call can't be connected many times. another problem is that some website i.e. www.onlinesbi.com can't be opened in any browser, and with other service provider it is opened like, BSNL, Idea, etc. customer care executive didnt answer for...
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