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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

1.7
Last updated Dec 22, 2022
Complaints 602
Resolved
207
Unresolved
395
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Customer Service Contacts

Hathway / Gujarat Telelink [GTPL] Phone Numbers

Toll free
1800 419 0419
227
155
1800 233 0233
129
141
Phone
+91 79 2657 7555
134
118
+91 79 2562 6476
72
72
+91 97 2763 3633
56
82

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Hathway / Gujarat Telelink [GTPL] Website

Hathway / Gujarat Telelink [GTPL] Head Office Address

C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India
380004

Hathway / Gujarat Telelink [GTPL] reviews & complaints page 18

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V
vachaspati1979
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for 4 MBPS Getting 256 kbps

Address:Vadodara, Gujarat

After a waiting of 2 and half month GTPL People finally installed the Broadband COnnection at my home. I have Selected a 4 MBPS Plan when I tested the speed after Installation it was around 256 kbps. even the gtpl.net does not open on the internet connection provided. speedtest.net site also takes 5 to 10 minutes to open on the same connection. I think GTPL is cheating on the Speed they are saying something and Providing something. 1 MB...
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FALGUN GANDHI
from Bengaluru, Karnataka
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LAST ONE WEEK CHANNEL IS NOT WORKING

Address:Kheda, Gujarat

LAST ONE WEEK CHANNEL IS NOT WORKING, CONTACT OUR CABLE OPERATOR . HE SAYS AFTER TWO DAYS IS WORKING. I CALL HIM 7 TIMES . ON 24TH DECEMBER 8.30 P M CALL TO MR RAJUBHAI GTPL JASODANAGAR, AHMEDABAD. HE SAYS I AM NOT IN AHMEDABAD. AND HE SAYS CLOSE OUR CHANNEL AND MONEY IS NOT RETURN AND MIS BEHAVIOR TO CUSTOMER. my phone no is [protected],[protected]...
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T
tarun86
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

setup box not working

Address:Ahmedabad, Gujarat

Dear sir my self Tarun. I WAS PURCHASE STB FROM MR.RAJU HIS opretor in bapunagar now i am shift krishna nagar from last one year While we [censored]ed k.nagar that time we inform to mr.gandhi transfer our cable account But his not do that, now our old opretor mr.raju block our stb and HE want all 12 month rent, but we alredy pay every month rent to Mr.ghandhi his shop name .is zarna vision in k.nagar.mob.of mr.gandhi is [protected] Pls...
+3 photos
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M
Manu Bhaii
from Delhi, Delhi
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not working my setup box last 8 month.

Address:Ahmedabad, Gujarat

Dear Concern, i would like to inform you That, my Setup box not working Last 8 month.i am continue fallow up with local GTPL but no Action taken.i am request to you pls resolve my issue ASAP. Setup BOX Sr no-[protected] Thanks Manu bhai....
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B
bpatel04
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cable is not working for more than a week

Address:Pune, Maharashtra

Im from pune and using GTPL CABLE for more than 6 months. Service provider's name is OM Sai Cable at wadgaon sheri, pune. Cable is not working since last Monday. I have called the operators more than 20 times but no response. Please file a complaint n get it resolved....
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Y
yogesh1029
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband is not working from last three days

Address:Kutch, Gujarat

Dear sir, Our broadband id is nrbrothers2013. Our broadband service is not working from last three days, we have make many complaints to local executive persons but there is no response from there side. We are facing many problems due to your broadband services. Yogesh savani Nr brothers Mob no [protected]...
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V
vardhaman9
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not Working Properly

Address:Ahmedabad, Gujarat

Since last 4 Months i have complain more than 10 times and i did'nt get my permenant solution i am facing internet issues its working 2 or 3 days in a week. If you are not able to do this solutions as a permenant so as i have to take consumer protection help. Name: Vardhaman goshaliya Add: i/4 New Aashiyana Appartment bhaimjipura cross road old vadaj Ph: +91 [protected]...
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S
sagar31090
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BroadBand not working

Address:Ahmedabad, Gujarat

I am facing below problem since last one month.Please help me out I am able to connect GTPL broadband connection but i am not able to brows any data in any web-browser. Status remains Active / Connected to GTPL Broadband connection but not able to search any thing in any web-browser. I called many times at Customer Care but no one is picking up phone calls, hardly two times i could talk with cc, but both times they just told to restart...
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danielgeorge65
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband accessibility

Address:Gandhinagar, Gujarat

My broadband connection is not working properly for last 5 days.InterNet Connection is disturbed frequently. You can't be contacted as your toll free no is always engaged. I am experiencing hardship with Internet activities. You are asked to make it disturbance free, otherwise will be constrained to disconnect it. ID: daniel Gandhinagar [protected]...
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S
SPVIDHYALAYA
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about my usage data

Respected sir/ madam, It is not a complain but sir its a request to you that i want to know about my usage data from date 06/06/2014 to 8/12/2014 with time & all type o[censored]sage data. it is very important for us. i hope you will understand and provide this information to this mail id. With Regards, Sardar Patel Vidhyalaya, User ID is : SPVIDHYALAYA hirawadi, Ahmedabad gmail id : sardarschoolofscience.[protected]@gmail.com...
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A
aman078
from Surat, Gujarat
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not doing their work

Address:Surat, Gujarat

I am a customer of gtpl since 2 years and since few days I am facing very poor service of gtpl, My Gtpl set top box is off since 10 days and gtpl surat is not taking any action. I have called them continuosly since 4 days they assured me of sending engineer but they did'nt. Now finally on wednesday i have no other option but to switch to tata sky. I am not going to pay bill of gtpl for last 15 days please note. My mobile number is [protected]....
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H
hardik110389
from Ahmedabad, Gujarat
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i can not gate speed as per my plan

Address:Vadodara, Gujarat

When I am purchase GTPL broadband when your sales person me told me we can giving 50 to 60 kbps download speed but today I am have very slow kbps download speed, I was taken 3 years subscriptions, so why are you fraud me? So please tell me your Answer it, why i can not gate speed as per my plan? My plan is 512 kbps user id: Hardih28 mob. No. [protected]...
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H
hp3101
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECTION OF SERVICE

Address:Vadodara, Gujarat

MY RESI TV GTPL CONNECTION DISCONNECT SINCE 5.12.14 WITH OUR ANY INFORMATION TO ME OR GTPL PERSONAL MR CHANDRAKNAT MY ADDRESS ; HARESH PANDYA 256 RDDHI SIDDHI SOC SAMTA, SUBHANPURA, NEAR BALAJINAGAR, VADODARA 390023 MOB [protected]. HE HAS TODAY INFORM ME THAT IT MAY BE DISCONNECT DUE TO NOT PAYMENT. EVEN HE DOESNOT KONW THE TERMS/RULES FOR DISCONNECTION OR NEVER HE HAS INFORM TO ME I WOULK LIKE TO KNOE THE TERMS/RULES/CONDITION/GUIDE...
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A
ankurgandhi.2010
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding oprater

Address:Surat, Gujarat

I m ankur from surat. i want to primium pakage of gtpl and I called my cabel oprater since Last 10 days. He said i will do today but still now nuthing he dO. now what i have to do? if you are also not responding then i will definately Close gtpl Connection with 30 boxEs In my hospital. i M ankur Gandhi, from surat Mob no-[protected]...
+1 photos
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S
sarkar8187
from Delhi, Delhi
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about sport channel

Address:Ahmedabad, Gujarat

I cant view any sport channel its display message plz contact customer care. My distributor says if you want to view this channel your rental is 300 per month but this channel view in regular rental in vastral and i am live in odhav my connection named vishal sadaria Mo. [protected]...
+2 photos
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T
tejas.tandel
from Mumbai, Maharashtra
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No information provided about changes in plans

Address:Surat, Gujarat

Till now there were no plans in GTPL cable. Bur recently few channels stopped broadcasting in regular pack without any information. When i asked for some information about various plans they didn't give me any information nor they had any brochers regarding various packages....
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K
Kamlesh1010
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Data information

Address:Ahmedabad, Gujarat

When I am purchase GTPL broadband when your sales person me told me we can giving 50 to 60 kbps download speed but today I am calling your customer care she told me we can giving only 15 to 20 kbps download speed, so why are you fraud me? So please tell me your answer why change your promise? My plan is 512 kbps user id: kamlesh1010mob. No. [protected]...
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J
Jay Thakkar
from Bengaluru, Karnataka
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ALL SPORTS CHANNEL AND OTHER CHANNEL STOPPED BY CABLE OPERATOR

Address:Rajkot, Gujarat

My details are as under: Name: Jay Thakkar Cable operator: Krishna Cable, Near ramapir chodki, 150 ft ring road, Rajkot Problem: All sports channel as well all Star TV channel and Many other channel is stopped by Cable operator. He is saying that it is stopped by GTPL but that is not true. Pls take necessary steps against them and instruct them to show all channels. This problem is happen since 20 days. Pls solve it asap....
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D
D P Thakar
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GTPL BB not working

Address:Ahmedabad, Gujarat

Username thakardp More than 5-7 Mails and Nearly 10-12 phone calls... simple reply from customer care "work is in progress" Nearly more than 48 hours passed but still None attending issue. Paid Rs 12, 999 for one year 2MBPS. It looks money went in water.Within one month of payment this has happened. Even all connections in appartment are not working but No GTPL official comming to attend. GTPL Broadband services the most poor for attending...
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A
Aditya Vijay
from Kolkata, West Bengal
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poor service of gtpl cable tv service

Address:Patna, Bihar

my gtpl cable tv service is very poor.inspite of regular payment of bills, the customer service is very poor.i have activated the monthly cable pack of FAMILY GRANDS SPORTS PACK which promised me to provide 229 channels but i am neither getting any of the sports channel nor any other english entertainment channels.i am deeply troubled by this poor service of gtpl.i urge you to kindly get my problem resolved or i will have to get my gtpl cable...
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