HDFC Bank Complaints & Reviews

Am hdfc customer since 2012 and i have been using hdfc credit card since 2015. However, in July-2018 month credit card statement, i have observed discrepancies in as listed below

total of statement as line by line spending sums to rs. 14718.18 and due amout mentioned is rs. 15405.00.

This is to bring to your urgent notice that i have been charged extra rs. 3617.24 on my hdfc credit card, on account of finance charges.
Some points to be highlighted
1. An amount of rs.126832 was due on 1st august, but from my savings bank a/c no.[protected] min. Amount rs.6350 got auto paid on 1st august.
2. Since i was travelling, i paid the cheque of rs.120483 on 4th august to clear my dues.
Without any information/notifications, rs.3617.24 was deducted.
I had a call twice with your call center 61606161, & they confirmed this amount will be refunded, but no action was taken.
This kind of service is completely unacceptable, especially when the client is new & trying to build a deeper relationship with hdfc bank.
I request you to please refund the amount back to my account.
Attached are the credit card statement. Pl call for any doubts.

Hope to hear from you soon.

Please revert

I have paid rupees 8900 for my home loan file number[protected], due to some personal crisis i had to cancel my plan to buy any property, i have been told by the sales representative from hdfc ltd that my processing fee will be refunded in case i cancel my plan to buy the property, when i visited hdfc house nashik they took my application agreed and promised to refund 6100/- they even told me to write down my account number in the application so that money can be transferred in my account directly, it confirms that they were about to refund but as of now i have not received any money neither my file has been returned. I will move to consumer court if my money is not refunded. You shouldn't be cheating the customers hard earned money, i even agreed to leave rupees 2800 which might be the expenses for civil check and other bank expenses.

Animesh dubey
[protected]
[protected]@gmail.com

Dear sir
I myself kanahiya lal woluld like to inform you that i have taken hddfc life policy no 19399045 from hdfc life representative mr sk madan mobile [protected] in which he gave me false information he told me that i will get loan of rs 300000 loan against policy and if i didnt get the loan then you can cancel your policy. After complition of 10 to 15 dqys i called him and asked wat abt my loan then he told me that u will noy get any loan.
Its my request to you please return my policy amount of rs 30000 asap else i ll do legal action for this company.
Thanks
Kanahiya lal

Surendran pillai,
S/o padmanabhan pillai,
1068, chamavila
4, elakamon.
Ph:[protected]
Mail id :[protected]@gmail.com
Sir,
I had purchased a motorcycle (Bajaj ct 100 jet black) with gear financed by centurion bank ltd, trivandrum on 24/08/2004. I paid all my emi's without any delay. I know that centurian bank is merged with hdfc bank. I just want to know how will i get a noc.

Dear bank,

I stay out of india and due to unknown reasons my registered mobile number is inactive (Issue from airtel), hence for any transactions i want to make i dont get otp. Alternatively if the otp was received on e-mail things would be much easy.
Can you kindly look into this urgently and fix this please.

You can reach me on [protected]@gmail.com...

I had transfered the amount of rs 3k on 27th sept'18. I was transfered to wrong account number. I want the amount to be revesed into hdfc bank. Can you please resolve the issue at the earliest. You can send the e-mail to neft. [protected]@icicibank.com to reverse the transaction. I need the amount on priority based. I send the e-mail to [protected]@hdfcbank.com for regarding the reversing the neft amount which was done on 27th sept. I had already visited finanical district of receiver bank of icici they send to contact the hdfc for reversing the transaction amount

Regards,

Vegi raghu vamsy

Hello hdfc customer care

My wife has a salary account but she left her job

You have changed her salary account into saving account without her permission and started charging her

She checked her account and its showing - 6400 balance even she has not used this account since last year

She wants to closed the account without paying this negative amount
Please reply

I have made full and final payment towards credit card number [protected]. Would request the bank to issue an noc certificate since i have been facing issue in the cibil report and i nees to submit the same for other proceedings. I have also raised dispute with cibil rectification. Attached is the copy of the same.

Thanks & regards
Rakhee rustagi
Email id - ra. [protected]@gmail.com
Mobile no [protected]

I was going through my bank statement of hdfc bank. I have noticed that the baank has deducted depository charges of rs. 841 from my salary account without giving any notice or explanation about the same, when i enquired online i have come to know that this is because of my demat account, however when i had opened my demat account it was told that the account is free of any annual charges.
Request to please get this resolved.

I pay exam fee for uptet 2018 on 7/10/2018 through my debit card by account no ending with 1137. Transaction id # 624105 and # 637192 for ₹ 500 per transaction but balance deducted and payment not successful.. I tried helpline number but it's not reachable.. After four days my balance in not credit... Plz tel me when i got my transaction back to my account..

Hi,

My salary account was created in hdfc bank in my first company. Later i moved to another company and unable to use hdfc card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the hdfc account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around -7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though rbi suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.
I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer

Hi,

I had a travel to france in sept 2017. I used matrix cellular for the same and gave the details of hdfc card as a security.

On my return i did the payment using paytm gateway link shared by matrix cellular. The transaction was successful but the merchant kept on asking me for payment. I sent them the screenshot of the transaction but still they asked me for payments.

Finally i stopped taking their calls but then in january, 2018 the deducted the same amount again through my hdfc credit card.

I apprised hdfc credit card department about the same and they gave me interim credit of this amount.

But after, they kept on sending me same matter again and again as a fixed template that they have liasoned with the merchant and it is confirmed that the services were rendered and the payment has been made. As per me also the services were rendered and payment was made through paytm gateway.

But i dont know why the interim credit was removed and i paid the bill again to hdfc credit card.

I have ended up in making the same payment twice and there is nobody interested in resolving this issue.

Can somebody help here?

Best regards,

Neetu mehta

I ordered hdfc fastag aprox 1.5 month before my refrnce number:hfr076352 m:[protected]. I complaint many times in hdfc customer care andstill no response they always told to email on fastag. [protected]@insolutionsglobal.com. I wrote many times but hdfc always look like ignoring their customers as i don’t get any response. Can anybody help... Or reimburse my money

I cancelled one online order from flipkart and amount of rs 6299 was refunded to me from flipkart and i got sms also from hdfc that amount of rs 6299 is reversed back to your account from flipkart but till now i haven't received. Can you please help. Called customer service multiple times but they disconnected the call everytime.
Rahul shashoo
Customer id: 61175120
Mob: [protected]

My name is subroto sengupta, a resident of new delhi, holding a hdfc bank salary account for the last 12 years. I also have a hdfc credit card ending with 4113. I made a last payment in the month of august 2018. Recently, due to some personal problems, i was not being able to receive calls from the collection agent as one of my closed ones was admitted in hospital and we always had to be on our toes.

The collection agent, after not getting me through my cellphone, did not even bother to send me an sms or call me on my landline (Alternate number) and rather chose to deep dive into my saving account statement and called up one of my colleagues to complain that i have not made the payment. May i know this is the professionalism hdfc bank boasts about. I have been making regular payments to the credit card and as i could not take the calls once, how can a collection agent call my colleague and tell him about my debt. Rbi guidelines clearly states the collection agent, under no circumstances can do this. The collection agent is karan singh and his number is +91 [protected]. When i spoke to him after this, he started talking very rudely. Hdfc, sorry to say, nobody looks upto you as a citibank or a hsbc. And this kind of collection tactics makes you the worst. I wish i could pay my credit card bill at one go and end all my ties with your sick bank by closing my salary account as well.

I want a written apology, else would file for defamation case against the bank.

I have cancelled order on flipkart yesterday and they have refunded money to bank which is debited from my debit card. I also received sms confirmation from hdfc bank that - "ur transaction on hdfc bank debit/atm card ending 5782 for rs. 2152.00 has been credited/reversed by flipkart16326 on[protected]:15:14:06". But till now i didn't received the refund amount in my bank account.

For this policy 9520 rs has deducted from my account and given the receipt of 4034 rs only. When i raise this issue they have given receipt by splitting the money of 9520 and within the same mail premium amount is 6569 rs and excess money of 2951 rs but i have received cheque of 1809 rs only. After this i have done free look cancellation and i have received money of 4700 rs only. That means loss of 3011 rs. The money which has deducted from my account and the receipts which hdfc life provided none of them are matching. I would like to know the reason why 3011 rs are less when compare with the deducted money 9520.
Deducted money=9520
Received money=4700+1809 (Cheque)=6509
Loss =[protected]= 3011

I have not approached for this policy. Hdfc life customer executive has called and convinced to take this policy but everything is messed up. I dont even know how they became as executes when they dont know simple calculations.

I am requesting all people not to take any kind of policies from hdfc life because they like to play with people emotions by doing such kind of things.

Kindly do as needful

Dear sir/madam,
Kindly inform you that i doing payment o[censored]ptet forms. All payment was done and my account was debited but due to server issue problem in forms payment was not showing acknowledgement. And could not take final printout. So i request you that please update my payment in form. Forms details are given below:-
Thankyou

Sr. No. Registration no. Name dob
1 [protected] sandeep kumar 10-11-84
2 [protected] priyanka maurya 10-02-89
3 [protected] jaydeep kumar 09-08-89
4 [protected] jaydeep kumar 09-08-89
5 [protected] neha singh 20-08-94
6 [protected] chaturanan singh 18-11-87
7 [protected] pradeep kumar 10-11-77
8 [protected] soni kushwaha 05-08-86
9 [protected] soni kushwaha 05-08-86
10 [protected] sudha verma 03-11-80

I had a personal loan of 3 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 9857 will be automatically deducted from my sbi bank account via ecs. But i got a mail from sbi bank saying "ecs mandate not received". And 1st month due got detected from my account and 2nd month i got message from hdfc bank that

"dear customer, your bank has returned the oct-18 emi of rs. 9857 thru ecs debit for loan no 59705188 reason ecs mandate not processed. Please visit your bank branch urgently for registering the ecs mandate."

My hdfc bank loan a/c no. Is 59705188

I don't want to pay any extra dues.