HDFC Bank — cancellation of one assist membership | |||
Cancellation of One Assist Membership I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2602 without my concern on date:21/03/2020. I am not interested about this service and don't want this membership any more. So I kindly and sincerely request you to cancel the membership and refund this debited amount of Rs.1399/- OneAssist Relationship Number : Name :- S. Shivaram Mobile No. :- [protected] Credit Card Number Ending :- 5530 Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. May 06, 2020 Updated by S. Shivaram Hi Hello concerned team, My Request for refunding the unrequested membership fees of 1399/-deducted on to my card has not yet addressed or resolved. Now again the same have been reflected in my hdfc card statement showing as due. I again kindly and sincerely request you to procede and resolve the highlighted issue. Account/Customer ID: [protected] Registered Contact Details/Email ID: [protected]@gmail.com Credit Card Number: [protected] I would also like to bring to your kind notice that, last year also there was same type of amount deduction on my credit card which was never requested for. Last year I could not come across this consumer complaint platform. Finally amount was deducted. I could not do anything. As per last year records the Relationship no was 381215 Plan name: Enhanced WA power single plan Validity: 18/03/2020 Mobile no: [protected]. Cancellation of One Assist Membership Need your support. Please resolve. Regards S. SHIVARAM [protected]   | |||
 3 Comments | |||
Comments
Thank you very much for the polite response.
I have not got the membership details.
As I said earlier, I have received message like amount have been debited to my card ending with 5530 and welcome kit will be despatched shortly.
But I have not received any thing or any documents through post or courier till date.
So I could not find the membership details.
Same amount have been reflected in my credit card statement as attached previously.
I am worried of this.
Please support and suggest me where else can i find the membership details.
Also please support in recover of this debited amount.
Regards
S. Shivaram
Mobile No. :- [protected]
Credit Card Number Ending :- 5530
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I have not got the membership details.
As I said earlier, I have received message like amount have been debited to my card ending with 5530 and welcome kit will be despatched shortly.
But I have not received any thing or any documents through post or courier till date.
So I could not find the membership details.
Same amount have been reflected in my credit card statement as attached previously.
I am worried of this.
Please support and suggest me where else can i find the membership details.
Also please support in recover of this debited amount.
Regards
S. Shivaram
Mobile No. :- [protected]
Credit Card Number Ending :- 5530
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My Request for refunding the unrequested membership fees of 1399/-deducted on to my card has not yet addressed or resolved.
Now again the same have been reflected in my hdfc card statement showing as due.
I again kindly and sincerely request you to procede and resolve the highlighted issue.
Need your support. Please resolve.
Regards
S. SHIVARAM
9886395381