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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 785

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S
shipradasindia
Jan 28, 2019
Resolved
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Address: 110096

My credit card last 5 month auto paid for www.airtel.pgsi www.airtel.in in this transaction title.

But have not use for this category app and any other subscription then why are doing unauthorized transaction without my knowledge not informed about this amount that your site taken.

So kindly refund this amount suddenly stop this service

Please review and refund my said amount, i will go consumer forum to complain this, as i have already searched in google, many of the airtel users are already complaint regarding this matter.

10th january[protected].82

11th december[protected].82

10th november[protected].82

11th october 2018 - 954.24

10th september 2018 - 942.03

My email id - shipra. Das. [protected]@gmail.com
Mar 7, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 07 working days. The reference number for this interaction is[protected] We request you to bear with us in the interim.

-Zubin
HDFC Bank Customer Assistance
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    G
    GK Vlog's
    from Chennai, Tamil Nadu
    Jan 28, 2019
    Resolved
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    Resolved

    refund issue on debit card emi

    Dear support,
    On 17th of this month i placed an order for rs 43, 436 with amazon using my debit card emi offer. But on the same day i canceled one of the item in the order for rs 29k. Amazon confirmed that refund process has been initiated and completed. Its been more than a week but still it seems the refund not showing up on my debit card and emi revised for the remaining transaction amount of rs 14k. When i reached out amazon support...
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    kala ranjini
    from Chennai, Tamil Nadu
    Jan 28, 2019
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    Resolved

    Address: Chennai, Tamil Nadu, 600094

    Hi,
    I have paid premium through hdfc credit card. Amount is debited from my credit card, but the payment is not done for the policy no 17484028 and i did not receive any payment authorization. Please check the status and update it asap. And let me know, when i will get premium receipt. Else, return the amount back to credit card.

    Regards,
    Kalaranjini
    Mar 3, 2019
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Jan 31, 2019
    HDFC Life Customer Care's response
    Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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      P
      Pardeep Vishal
      from Thanesar, Haryana
      Jan 28, 2019
      Resolved
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      Resolved

      Address: Amritsar, Punjab, 143001

      Dear sir,

      I am having account no. [protected] with your bank in the name of pardeep vishal. Sir, my account has been charges with rs.3500 on 23.01.2019 at 9.44.25 p. M without my knowledge. Sir i have called to customer care of your bank and no once has taken my request on serious note. I have also approached my branch they also said that they cannot do anything in it.

      Sir, i am maintaining account with your bank and if any amount will be charged without my consent or knowledge, how i will accept it. Sir it is not a genuine transaction, i have immediately blocked my debit card after seen this message. You are requested to reveres the amount with immediate effect.

      Regards

      Pardeep vishal

      [protected]
      Mar 10, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 29, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

      -Nadia
      HDFC Bank Customer Assistance
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        P
        Pankajkaku
        from Noida, Uttar Pradesh
        Jan 28, 2019
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 122002

        I, pankaj kala had applied for online nps account and paid my 1st contribution using the net banking services of hdfc bank on 12-jan-19. I had selected hdfc bank as one of empaneled bank for kyc verification since i have savings account in this bank for more than 10 years. My nps account is currently showing as frozen and while talking to nps department they told me that reason for account frozen is because hdfc bank has not done kyc till now.
        My friend nps kyc was done within 3 days from indian bank, so services are very bad of hdfc bank as it is more than 16 days.
        Mar 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 29, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We confirm our branch official Ms. Meetali has sent you an e-mail to assist you with your query on 28/01/2019 04:25 PM. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Rittamadam
          from Ambala, Haryana
          Jan 27, 2019
          Resolved
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          Resolved

          Sir i arun kumar having account in your bank with account number..[protected].. At mohindergarh (Haryana) branch with pin 123029 and ifsc code of bank is
          Hdfc 000m306.. Today debited with 10000..6000.. And 200 respectively from debit card today at 01:08pm.. While debit card is in my pocket.. I dont know how it got possible.. Please solve my problm.. My all money from account got theft.. Dont know how and why? Please do needful fast.. I am hdfc customer for many years.. I had tried to contact all your number given at google but no response at all. Please do needful as i am staying away from home and no money in atm and account.. Seriously need your help.. Please please do help
          Feb 28, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID: MUMP[protected] and will revert to you in 7 working days.

          -Zubin
          HDFC Bank Customer Assistance
          Feb 05, 2019
          Updated by Rittamadam
          Sir no action had been taking yet..since you were saying of revert of transaction within 7days
          Feb 07, 2019
          Updated by Rittamadam
          Sir no response from your side even after reminding you again..its about two week since complain
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            S
            Salman Mehboob Shaikh
            from Mumbai, Maharashtra
            Jan 27, 2019
            Resolved
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            Resolved

            Address: 400095

            Hi all,
            I am a regular credit card user since 2015 and always pay my
            Emis on time. However several months back i lost my job and i was jobless for 4 months.
            I hold credit card from tata sbi, citi bank and hdfc and i am unable to pay my monthly emi. I got the job now however the salary is only 20000. I have have 4 dependents and lives in a rented house. They have charge triple interest on the capital amount and calls me every day abusing me and asking me if i cant pay the money why did i took the money.

            They also come at my home and abused me in front of my neighbors i felt so ashamed of myself.
            They even call up my parents and harrassed them.
            I cannot pay so much of money altogether.
            I told them but they are very rude and abusive.
            What can i do please help here's my email address: [protected]@gmail.com
            Mar 12, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 28, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your credit card we request you to contact our Debt manager at[protected]/33016802.

            -Manoj
            HDFC Bank Customer Assistance
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              D
              drakesaibot
              from Lucknow, Uttar Pradesh
              Jan 27, 2019
              Resolved
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              Resolved

              Address: Lucknow, Uttar Pradesh, 226020

              Team
              I have received this "otp for pin credit csrd first atm" message, but havent applied officially.
              The did call from delhi to apply but said they are not able to process. Then why i am receiving this message.
              Is somebody using my credentials?
              Please check and revert asap.
              Ashish verma
              Lucknow
              [protected]
              [protected]
              +1 photos
              Feb 27, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              Jan 28, 2019
              Updated by drakesaibot
              Hi Manoj,
              You didn't check what I wrote.
              I have No account or credit card with HDFC. HDFC agents keep calling for credit card.
              not applied for credit card. WHY I AM RECEIVING THIS OTP MESSAGE?????
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                V
                Vishwjeet Upadhyay
                from Gurgaon, Haryana
                Jan 27, 2019
                Resolved
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                Resolved

                Dear team,
                Most humbling and respectfully i beg to say i take a policy hdfc life insurance plan cancer care on 11 december 2018 application number[protected]
                On december 11, i had a cancer called cancer care, whose premium was rs 581, but the insurance agent had cut my account with rs 581 twice, i gave the complaint as well, but no action was taken on it, so mr. It is humble that i should refund my money by thinking about it immediately.
                Thanking you
                Vishwjeet upadhyay
                [protected]
                +1 photos
                Mar 3, 2019
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Jan 31, 2019
                HDFC Life Customer Care's response
                Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                  B
                  bansalmanoj56
                  from Panipat, Haryana
                  Jan 27, 2019
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                  Resolved

                  Address: Hisar, Haryana, 125001

                  I have an account in hdfc bank. This account is in-operative and i don’t use it. I mark the email sent to the customer care in regards to the below issues.

                  On 28 dec’18, my tds was refunded in this account for the amount of rs.5920. And due to this account being inoperative, my account balance went on hold, and due to this i couldn’t withdraw the tax amount that i received in this account.

                  Further in relation to this, i sent out an email to the branch manager and branch backup manager and since i didn’t get a response from either of these two, i sent an email to customer care on 30th dec’18. After which i got email from customer care saying my query will be resolved within two days which was not the case.

                  As this wasn’t resolved on their end either, i put up a complaint on first escalation matrix 02, jan’19.
                  But anyhow, yet another time, my query wasn’t resolved as branch closed the call by saying that at first, your balance was on hold and then on 4th jan, bank has settled this amount by applying the non-maintainance charges and so this amount cannot be refunded.

                  After this i put my complaints to grievance redressal & nodel officer. But still my issue not resolved.

                  None of this solved my problem for getting a refund, i would like to request you to kindly look into this matter and please have it resolved.

                  Thank you,

                  Regards,
                  Mar 12, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 28, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that our Bank Official Mr. Rahul Mehta has contacted you and clarified on the Bank's stand with regard to your request. Our Team has also replied to you on email on January 19, 2019 vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Dear Team

                  This answer already I received but my complaint not resolved. These are unfair charges. I need solution nd request refund my debited amount Rs.5920
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                    I
                    Irishcha
                    from Bengaluru, Karnataka
                    Jan 27, 2019
                    Resolved
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                    Resolved

                    Hi i am an hdfc credit card holder,,, i have been using the card since more than two years,,, i was not able to make the payment of this month due to some issue in family, a lady called me from [protected] this number,,, and she spoke so rudely and so horrible,,, i am really unhappy with your executives speaking in such an rude manner,,,
                    Feb 27, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Sahid777
                      from Lala, Assam
                      Jan 27, 2019
                      Resolved
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                      Resolved

                      Address: Sivasagar, Assam, 785640

                      I applied and got a new credit card in hdfc bank. After two three days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
                      I am not interested in that type of policy or coverage.
                      How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.
                      +1 photos
                      Mar 4, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 28, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write to [protected]@hdfcbank.com from the registered e-mail address seeking cancellation of the policy to enable us to check and assist further.

                      -Anay
                      HDFC Bank Customer Assistance
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                        J
                        Jag_preet
                        from Karhal, Uttar Pradesh
                        Jan 26, 2019
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                        Dear sir/ ma’am
                        This is regarding my extra deduction at the dasna toll.
                        While returning back from delhi within 24 hours, at dasna toll they deducted extra money from my account.
                        As my customer id:[protected] but when i registered with fastag my vehicle no was temporary (Ch100t2599) and now i got the permanent no (Pb65au7500).
                        So kindly look into this matter.
                        +2 photos
                        Dear Customer,

                        Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                        -Manoj
                        HDFC Bank Customer Assistance.
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                          S
                          sdas.rg7
                          from Bengaluru, Karnataka
                          Jan 26, 2019
                          Resolved
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                          Resolved

                          Address: 560075

                          Respected sir,
                          My loan due date was on 7th. Due to unfortunate circumstances, i delayed making the payment only until 23rd. I was willing to pay the money with a fine. I was not even a defaulter for even a month.

                          One of your hdfc bank collection agent - mr. Prem (Contact no. [protected]) started calling me and scolding me on 21st.. As i was not able to transfer money, i told i will be paying on 24th. He called and started scolding me on 24th. To avoid dealing with this type of indecent people - i decided to pay it online and told him so. He forcibly came to my house, broke my furniture - abused me and threatened me to pay him immediately. I made the payment and even after that - he scolded me, caused damage to my door and damaged my vehicle while leaving.

                          I have all the incidents captured in cctv cameras in my apartment and also videos captured in my cell phone.

                          I was not even a defaulter. There was only a late payment - not even a default even of a month and do not deserve this treatment.

                          I would request you to take prompt action against your staff involved in this kind of harassment to customers without any valid reason.
                          Feb 28, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 28, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            M
                            md_kaleem
                            from Kolkata, West Bengal
                            Jan 26, 2019
                            Resolved
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                            Resolved

                            Address: 500081

                            Hello

                            This is to bring into the notice of concerned authorities of HDFC bank and general public regarding pathetic and unsatisfactory services of HDFC bank.

                            They have enough resources, DST and DSA who keep calling me 30 times a day asking for credit card and personal loan but no single resource who would care to call or sms to extend help where my new ATM card is lying.

                            My debt card ending 0667 is reported undelivered since December 2, 2018 onwards. I have also visited Kondapur branch Hyderabad. My mailing address is on the main road of hitech city Gachibowli route. This remains undelivered till date.

                            Attached couple of snapshots for reference..

                            Request serious action to be initiated to avoid further discomfort and dissatisfaction of new and prospect customers for HDFC bank.

                            Regards
                            Kaleem
                            [protected]
                            Mar 4, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 28, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to state that the debit card was sent to your mailing address through Speed Post vide reference number EB[protected]IN which is delivered on 01/01/2019. Kindly check the same at your end and liase with the postal authorities for further status.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              S
                              shaik fahed
                              from Hyderabad, Telangana
                              Jan 26, 2019
                              Resolved
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                              Resolved

                              Address: Krishna, Andhra Pradesh, 520007

                              I had applied a consumer durable loan in hdfc and they said that amount will directly debited from my account first emi was debited and second emi did not debited from account they dont have online payment option i have sufficeint balance in my account and 3 rd emi also debited from account but they didnot debitd my second emi from account no customer care number available no executive called me and they had placed a emi missed in cibil report for this problem my cibil is redused
                              +7 photos
                              Feb 27, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your Loan account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Akki753
                                from Lohardaga, Jharkhand
                                Jan 26, 2019
                                Resolved
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                                Resolved

                                Address: East Singhbhum, Jharkhand

                                17.7 and 177 rs were deducted from my account without my knowledge...
                                The narration says "narrationbrn cash txn chgs incl gst 150119-mir[protected]"..

                                These are not ethical in terms of banking.
                                The bank representative said that no deductions would be there... But they deducted 200 approx from my account..
                                I want this problem to be solved.. Nd my money refunded
                                Feb 27, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Y
                                  yog1981
                                  from Mirzapur, Uttar Pradesh
                                  Jan 26, 2019
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                                  Address: Bijnor, Uttar Pradesh, 246701

                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8385 without my concern on date:20/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                  Oneassist relationship number : 3298104
                                  Name :- yogendra singh rajput
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 8385
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Yogendra,

                                  Greetings from OneAssist!

                                  We regret the inconvenience caused. Please be informed, your membership cancellation is processed vide service request number 3953622. However, we have forwarded your case to the concerned team, they will soon get in touch with you.

                                  Regards,

                                  Devendra,

                                  OneAssist, Social Media Team.
                                  Dear Manish,

                                  Greetings from OneAssist!

                                  As per the telephonic conversation. Your membership cancellation is processed vide service request number 3953752. As per the policy T & C you need to cancel membership before 30 days for full refund. You will get the amount 474/- credited in your bank account within 5 to 7 working day.

                                  Regards,

                                  Devendra,

                                  OneAssist, Social Media Team.
                                  Dear Yogendra,

                                  Greetings from OneAssist!

                                  As per the telephonic conversation. Your membership cancellation is processed vide service request number 3953752. As per the policy T & C you need to cancel membership before 30 days for full refund. You will get the amount 399/- credited in your bank account within 5 to 7 working day.

                                  Regards,

                                  Devendra,

                                  OneAssist, Social Media Team.
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                                    lokeshnagar1994
                                    from Nagaur, Rajasthan
                                    Jan 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: Kota, Rajasthan, 324010

                                    I opend my zero balance salary account in hdfc bank on behalf of my company.. But after 3 month i resigned my job.. After 2 month bank charge 600 rs from my account as non mantainace without telling me before nd i have zero balance salary account when i call the bank and tell him about this he said your acccount converted in saving account.. I m not awarte about this.. My account have negative balance nd bank already have charged 1100 rs.. Plz help
                                    Feb 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 27, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Jan 28, 2019
                                    Updated by lokeshnagar1994
                                    Not get any help till
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                                      M
                                      Mikhil Gupta
                                      from Kaithal, Haryana
                                      Jan 26, 2019
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                                      Address: Sonipat, Haryana, 131301

                                      Dear sir,

                                      Friday,[protected] i was traveling from gohana haryana district-sonipat to new delhi with my vehicle ragistration number - hr11-0999 zeep compass car. Dear customer, your fastag a/c has been debited for rs. 60 for transaction by vehicle hr11g0999 at toll rohad toll plaza on[protected]t13:15:17. Balance amount in the a/c is rs. 1865 - hdfc bank ltddear customer, your fastag a/c has been debited for rs. 60 for transaction by vehicle hr11g0999 at toll rohad toll plaza on[protected]t15:07:58. Balance amount in the a/c is rs. 1745 - hdfc bank ltd. So, kindly requested you to refund extra payment rs. 120/- reverse in my account. Toll slip & auto cut sms transaction attach this mail.
                                      Road toll plaza only charge commercial vehicles this toll charge not applicable for personal vehicles my zeep compass is my personal vehicle please refund my 120 rs.in my hdfc wallet account.
                                      Name-kapil jain
                                      My registerd mobile number-[protected]
                                      My wallet id:-[protected]
                                      My customer id:[protected]
                                      Please coprate with your valuable coustmer ager app are hi miss transactions or wrong transactions deduct krte the toh appke customer hdfc fastag ko deactivate kradnge.
                                      Thankyou
                                      Kapil jain
                                      [protected]
                                      Date:[protected]
                                      I have crossed valavanthan kottai toll gate on[protected] around 17:06 hrs. The amount for two way is Rs.90.00. But it is deducted Rs.120.00 instead of Rs.90.00. My customer ID is[protected]. My car number is TN-34-AZ-7076. Kindly refund a amount of Rs.30.00 to my account.

                                      wrong transactions - Comment #3363383 - Image #0
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