HDFC Bank Complaints & Reviews

Address: 600048

I have applied for a hdfc bank credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi

Policy number: 20666137
Client id : m8310686
Amount paid : rs.73, 150.00/-

The above mentioned policy is explained to me as guaranteed return, double amount of premium paid and if you don't want to
The amount at end of policy term you can convert it in to pension plan.
If you invest yearly 1, 00, 000/- for 7 years. You will get guaranteed below benefits
1) after of 11 year you will get rs 14, 00, 000/-
Or
2) if you covert it into pension plan then i will get monthly rs. 8, 000/- till my death.

After reading policy document, none of the above hold true so please cancel my policy and return me the amount i have paid.

Thanks
Pradip kashid.

Feb 25, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Jan 23, 2019

Updated by pradip kashid Customer care departmet "[protected]@hdfclife.com" is aware about the fraud and not taking this seriously.

Verified Support

Jan 24, 2019

HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 562125

Attaching screen shot of reasons for payment not going through...

Transaction with reference id[protected] failed during processing, due to invalid beneficiary mobile number/mmid
X
Your imps transfer has failed due to invalid beneficiary mobile number/mmid.
Please note the reference id:[protected] for future communication.

E-receipt for
Transfer funds

Payee name:hdfc bank ltd

Nickname:credit card

Credit account no:[protected]

Remarks:credit card bal amt

Debit account:[protected]

Date:22 jan '19

Amount:rs7, 888.00
(Rupees seven thousand eight hundred eighty eight and zero paisa only)

Payment type:one time payment

Pay via:imps

Feb 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to write to [protected]@hdfcbank.com with your contact number and email id as maintained in the credit card account to enable us to assist you.

-Nadia
HDFC Bank Customer Assistance

View replies

S

shadcool

from Noida, Uttar Pradesh

Jan 22, 2019

My close the card without intimation so i have 37000 rewards point lapsed. I want give me my rewards point for redemption

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Churachandpur, Manipur, 795128

Website: Bank website

19/01/2019
Dear Sir, i purchased ref. No.[protected]
From tomgoogleplaymasterm pubg amount rs.1949, in my hdfc netbanking a/c no.[protected] i didn't press confirmation purchase fail
But the amount deducted i contacted HDFC Bank
They said u have to contact customer care hdfc
I cannot contact please help

Regd,
Pauminlal vaiphei
Thangzam road hilltown
Churachandpur Manipur 795128

Feb 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the amount of Rs. 1949/- is reversed back to your account. Kindly refer to your account statement to verify the same.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana

Website: HDFC CREDIT CARD TRACKING

Actually i get the hdfc credit card application reference number but same time i will try to track the credit card by hdfc link then reflect the error is no record found please let me know what is the meaning of no record found and why its showing please provide the solution as soon as possible... My register mobile number is [protected] and my date of birth is 28/01/1994...

Feb 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

View replies

M

Mohammed Shamshad

from Noida, Uttar Pradesh

Jan 22, 2019

My close the card without intimation so i have 37000 rewards point lapsed. I want give me my rewards point for redemption

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: Hdfcbank

Hello sir, this is dr. Mathen from erode. I made a wrong upi transaction from my account on last friday. I lodged a complaint regarding this to hdfc bank, and sent an email explaining the incident. But now im here to take the complaint to your notice as i didn't receive any mail from the bank regarding the complaint which i sent. Only auto generated mail was sent. Its been more than three days. Its very disappointing. I didn't expect this from your side. At least now i expect an solution for me as i have forwarded this mail to you. I hope u will take immediate action regarding this. Thanking you.

Feb 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

View replies

P

Parshuram Gokhale

from Aizawl, Mizoram

Jan 22, 2019

I received a mail on 3rd of this month that my new atm/debit card will be dispatched within a week even after 15 days the card is not delivered. i have contacted the myl Akashwani, Aurangabad, Maharaasshtra Branch but no response- p.r.gokhale a/c.no.[protected]

Reply

N

Nagaraju Ellandula

from Mavoor, Kerala

Jan 22, 2019

It is 5th working day, still u didn't get any info about my salary account, HDFC bank excutive attitude bring me here to write complaint.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560041

Hi iam satish from bangalore i was using hdfc credit card and decided to close the acc as i have paid interest more than wat i used the card and when i requested for closure one of the hdfc employee from collection department has spoke to the bank and given me the settlement letter stating the amt to be paid with the chq no which i have handovered to him and the last payment was on 10th of jan-19 which has been debited from my acc now i called them and asked for the noc but nobody is reverting properly and saying that still outstanding amt to be paid so i dont no wat to do.

Feb 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Nadia
HDFC Bank Customer Assistance

View replies

P

Praveen Gampa

from Hyderabad, Telangana

Jan 22, 2019

I used PayZapp to recharge the mobile no [protected] for the amount of Rs.245, amount got deducted from my wallet but neither my number recharged nor I got refunded, no reply for mail and the customer care number is not working

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110045

Website: Hdfc bank vikash puri

Vikash puri branch me mr. Rajeev name se person h contact no=[protected]
The customer will be able to talk to the owner of the besharm person, who has said that he is sure to contact me in the bank, and I have told him that he has no money from any branch of your bank, even if he has any money from his branch. too no bad service hdfc bank
My loan no=[protected]
Akshay
M no=[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had placed an order for Google Pixel 2 mobile phone with Flipkart on 23rd July 2018. There was an offer from HDFC bank that i will get a cashback of 8000 rupees in January 2019. I did not get the cashback.

I called the HDFC bank and registered a complaint and i was asked to wait for 7 working days. Even after 7 working days i did not get a response. I called back many times. After 2 days the ticket was closed saying it is resolved.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kalahandi, Odisha, 766012

I am a credit card holder of hdfc bank. The bank has provided me lifetime free credit card but without my knowledge they debited rs-1899 from my credit card ending with 1876 on 12th january 2019. I am not all interested with this one assist membership anymore and want my money refund as soon as possible otherwise i m going to close my account from hdfc bank bcoz of this type of fraud act.

Feb 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

View replies

S

shinuthaikattu

Jan 22, 2019

AMB CHRG -two time amb charge at same month

Reply

U

Uttam Reddy

from Bengaluru, Karnataka

Jan 22, 2019

Hello team, I have paid 899 on Monday to place an order via Zomato app, however that order got canceled and I never got my refund.

I also tried recharging my phone last week and spent 350 which never went through and refund was never processed. Kindly look into this and do the needful. Thank you.

Reply

S

sadesh07

from Basi, Rajasthan

Jan 22, 2019

Respected Sir/Mam

I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected]. It has not been deliverd to me, Kindly look at this issue and help me out.
Thanks
Sadesh
[protected]

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I am a HDFC bank credit card holder . Last year the bank auto debited the membership fees from credit card number ending with 4704 without my concern.

I am not interested about this service and don't want this membership any more. So cancel the membership and stop auto debiting membership fees from my credit Card, which is due on 24/01/2019.

Name :- AMITAVA DAS
Credit Card Number Ending :- 4704

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 22, 2019

Dear Amitava,

We understand your concern. Request you to share your registered mobile number and membership ID details on ([protected]@oneassist.in). To assist you further in your case.

Regards,

Devendra,

OneAssist, Social Media Team.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have applied for fastag through online on 17.12.18, paying the amount & necessary document (Rc copy of the car) was also uploaded. Since there was no response till 03.01.19, contacted the customer care number[protected]. They have instructed me to sent through mail pan card & aadhaar card copy, which i did on the same day.
After this i had horrible experience each time contacted the customer care number. They will keep my call on hold for almost 25 minutes & used to say no mail received from my end.
After sending & calling them, someone admitted that there was some portal issue & i will get the tag in two days 07.01.19. This two day has not come yet.
Now they are saying that they have issue with the courier service.
I received one sms saying that my wallet has been created on 11.01.19. But the tag didn't reaach till today (22.01.19)

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jan 22, 2019

Verified Support

Dear Customer,

Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Reply

R

rajeev253829

from Lucknow, Uttar Pradesh

Apr 29, 2019

My hfr no is 111238 we submitted application with amount on dated 2.4.19 still am not recived fasttag card
Rajeev Agarwal
lakhimpur
[protected]

Reply

rajeev253829's reply, Apr 20, 2019

my HFR NO IS 111238we submitted application with amount on dated 2.4.19 still am not recived fasttag card
Rajeev Agarwal
lakhimpur
9452642100

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I am a hdfc bank credit card holder. The bank has provided me lifetime free regalia credit card. Today the bank has provided me statement wherein they have charged me 1180 as first year membership fees. You are requested to look into the same. Also please provide me the procedure for cancellation of the card.

The executive who had allocated me the card is not receiving my card. If this matter is not looked into i will fordge a case against you.

Name - [censored]al lopes
[protected]

Feb 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card has been issued as a priced card and hence membership fee has been levied on the card.

-Zubin
HDFC Bank Customer Assistance

Jan 23, 2019

Updated by slopes At time of application, Your executive had told me that card is lifetime free .
Later after receipt of card also some other official had called stating that the card is lifetime free .

Now how cum I have received the statement with charges. I already hv citi, hsbc, icici, etc card where no charges are applicable.

This is misrepresentation of facts which HDFC has provided. I have not experienced such behavior from any other Banks.

If this is the case I would like to surrender the card, please let me know the process for same

Jan 30, 2019

Updated by slopes pls revert

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 184102

Website: Payzapp

I have purchase a product from jabong worth 2969.11Rs using payzapp and returned the product and jabong has refunded my amount on 1st Jan but I have not received my refund as payzapp is not processing the refund. I have called payzapp customer care number around 20 times but they don't pick the call even after waiting for 15 min. I have talked to jabong also. They also fail to help me as they told that the refund has successfully processed from our end. They have share a bank reference number with me. They ask me to visit my bank branch too and I have visited twice but my bank said they dnt have detail of such transaction.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have taken a personal loan from your bank. I am not a defaulter loanee till the end of month december2018. But due to some hazardous condition i am unable to deposit an amount of rs.5160.00 in my account. But an employee of your bank using very slang word about me like "toutar"and "a fraud" by calling me as well as my brother as well as my friend. I am very much aware about the installment. This hurt me very much by a staff of nayagarh branch. The telephone no. Of that call is [protected].

Feb 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by Ajit Kumar dakua Misbehaviour by an employee of HDFC nayagarh branch.

Verified Support

Jan 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was booked my bus ticket via red bus on december 8, 2018. The amount is deducted but my transaction is failed due to some technical problem. I have waited for 2 weeks to reversed my amount but nothing happens. Then i have raised the complaint regarding the amount and submitted the dispute form as well. Still, now, they didn't refund my amount.

Kindly do the necessary action to get my amount back.

Feb 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have raised a chargeback vide reference number MDP088036. We will credit the account by 15-Feb-19 as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT, provided we do not get a representment claim (that is proof of transaction) from the acquiring bank.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500036

Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

Hi, am vikramprakash am from hyderabad, i paid to this no [protected] amount 4500rs, to my mobile no [protected], but amount was deducted but amount still not added, i call to customercare [protected], every time computer generated call saying ur selected wrong, its saying talk to customercare person please press 5, i tryed so many times to press 5 but every times its saying wrong selection,

Please kindly refund my amount this is my request i have to pay in school for my son study,

My contact no [protected]

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Transaction of rs. 500 is reversed by kake walk yesterday but amount is not credited in my bank account. Transaction was done through hdfc debit card.

I have attached a screenshot of the message that i got from hdfc bank after the transaction was reversed, but i checked my bank balance and found that amount hasn't been credited yet.

Kindly consider my request.
Thank you....

+1 photos

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Dear sir/madam,

Today morning i have received an irrelevant message as mentioned below:

Dear customer mandate reference no: hdfc[protected] issued to icicibankltdraog with value rs. 1887990.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not provided mandate any one. Kindly resolve this issue.

Regards,
Ashok nalla

+1 photos

Feb 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the message received you pertains to ACH mandate issued to ICICI Bank. Kindly write to [protected]@hdfcbank.com in case you have not submitted any such request, to enable us to check.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ratnagiri, Maharashtra, 410501

Respected sir/madam,

Hdfc bank has deducted rs 2950 from my salary account on 21 jan 2019 for 'ach debit return charges', for which i have not even received any intimation either through email/sms or call from the bank before deductions.

So, request you to look into this matter on urgent basis and do the needful in getting my money back, as soon as possible.

My info:
Name: dilip prasad
Registered mobile no: [protected]
Reg email id: [protected]@gmail.com

Feb 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charges levied to your account pertain to ECS debit return. In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in the clearing. Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account. Kindly refer our website: www.hdfcbank.com for further details.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 788

cc declined

Post your Comment

cancellation of policy number 20666137 fooling the customers with wrong benefits for hdfc life classic assure plan

Post your Comment

credit card payment to account no given by credit mantri

Post your Comment

payment

Post your Comment

what is the status of credit card

Post your Comment

regarding the return and refund of my money

Post your Comment

credit card closure issue

Post your Comment

abused word used with customer

Post your Comment

debit card emi - cashback not received

Post your Comment

cancellation of one assist membership and want refund

Post your Comment

cancellation of oneassist membership

Post your Comment

non receipt of fastag even after one month hfr094141

Post your Comment

credit card

Post your Comment

refund not processed

Post your Comment

misbehaviour by an employee from nayagarh branch.

Post your Comment

amount deducted is not reversed

Post your Comment

amount deducted but not added to another account mobile

Post your Comment

transaction reversed but amount is not credited in my account

hdfc bank frequency adho irrelevant message

Post your Comment

ach debit return charges deducted without intimation.

Post your Comment

Related businesses