[Resolved]  HDFC Bank — didn't receive cash back

Address:Mumbai City, Maharashtra, 400018

I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
Was this information helpful?
No (4)
Yes (6)
Apr 1, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin

-Nadia
HDFC Bank Customer Assistance
Verified Support
Feb 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that the applicable cashback of Rs. 6000.00 has been already posted to your loan account on[protected]. For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

I'm owning HDFC millenia debit card. I found that this card gives 2.5% cashback for online spent. But I have not received any points to redeem. Please help me out with this issue.
I purchased an Fridge almost 4 months back using my hdfc debit card opting for the 2500 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
I purchased a macbook air on 4/09/2022 when HDFC was giving 6000 cashback on it but 4 months have passed but my cashback didn't credited
My transaction details are
Txn I'd - [protected]
Card owner name - shubham khairnar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18396
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information