Hdfc Bank — didn't receive cash back

1 Review
Mumbai, Maharashtra, India
 Asad_Shaikh on Feb 21, 2020
I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

Complaint Status

[Feb 21, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Feb 26, 2020
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin

HDFC Bank Customer Assistance
Verified Support
HDFC Bank Customer Care's response, Feb 27, 2020
Dear Customer,

We would like to inform you that the applicable cashback of Rs. 6000.00 has been already posted to your loan account on[protected]. For further assistance you may click on to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

HDFC Bank Customer Assistance
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    +91 22 6160 6161
    +91 22 2498 8484
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - didn't receive cash back