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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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18416
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HDFC Bank reviews & complaints page 708

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A
Ashwathi Nambiar
May 28, 2019
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Address: 421306

With reference to a telephonic call with Ms. Hasina Pawar - Credit Card Agent HDFC Bank Mob No : +91 [protected] & +[protected] is continously harassing me with phone calls in my office landline number. I asked her call on my Mobile Number but she is not. In our telephonic discussion, I asked her give my statement, on which she answered that she cant give any statement to me and so i informed her to give me this in written. she is even not ready for it, Just continously calling and mentally harassing me. HDFC Agents are not helping me out. i dropped a email as well.

I want strong actions to be taken against her. On receipt of proper statement of my usage, I shall surely make the Payment back.

Credit Card No : [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    1
    123.vishal
    from Mumbai, Maharashtra
    May 28, 2019
    Resolved
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    Resolved

    Address: FB 27 HIGH STREE MALL, KAPURBAVADI ABOVE BIG BAZAR, THANE WEST, Thane, Maharashtra, 400607

    Having an account with your majiwade thane branch. Since start dealing with miss. Manprit kaur she is rm for my account opening. She tooks 1 month for an account opening. She is not at all responsible. She is very casual in attitude and careless while account opening. After account opening many times i called for help for my account related issues but she reverted casually and late. After tha also i asked that i m looking for net banking facility and swipe in facility for my current account as well as 2 saving accounts but till date no response. Just a wrong commitments that i will send someone or i will mail you... Blaa blla blaa..
    Jun 30, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 29, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that our branch official Mr. Anup Toraskar has contacted you and updated you with the details of your requirement. For further assistance, you may contact him on - [protected].

    -Zubin
    HDFC Bank Customer Assistance
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      K
      Krishna Chandika
      from Hyderabad, Telangana
      May 28, 2019
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500084

      I am not receiving otp while registering my fastag online. Tried several times, even the call center guys aren't able to help. So topping up my account is not possible and they can't do it over the phone using a credit card. I saw similar complaints about otps not received dated as far back as feb last year. Looks like it is not resolved permanently.
      Jul 2, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 28, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      -Manoj
      HDFC Bank Customer Assistance
      Verified Support
      May 29, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to please try again. If the issue persists, please email us at [protected]@hdfcbank.com and share us the mobile number updated in our records, FasTag Wallet ID, Vehicle Number and restate your concerns so that our team can check and assist you.

      -Anay
      HDFC Bank Customer Assistance
      3540 rupees got deducted in my hdfc account on 27th May 2019. Without intimation. I don't know what is the reason of deduction.
      It says "3RD PARTY CASH TXN INC GST 240519-MIR[protected]"

      fastag - Comment #3444583 - Image #0
      As Per documents everything verified but why these HDFC Ban k rejected my credit card for no reason after submitting documents again and again for 3 times
      Hi, my credit card got expired. Can you please help me out here.
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        B
        byreddy389
        from Chennai, Tamil Nadu
        May 28, 2019
        Resolved
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        Resolved

        Address: sri balaji pg , konappanna agrahara, 560100

        Hi,

        This is vidyadhar a credit card holder from hdfc. Recently i got a call for one assist mfee subscription and unknowingly i accepted it and as of now i didnt fill any form so i wish to cancel that subscription.

        Card no : [protected]
        Mail : [protected]@gmail.com
        Mobile: [protected]
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        I am holding my Salary Account, Credit Card, Demat Account all with HDFC Bank. But when i call for some emergency or query HDFC bank customer service not answering properly. My personal banker not taking calls though i tried calling him for around 30 times
        Dear Vidyadhar,

        Greetings from OneAssist!!!

        We are sorry to see you go.

        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

        We appreciate your patience in the interim.

        Regards

        Team OneAssist
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          S
          smanishinCC
          from Bengaluru, Karnataka
          May 28, 2019
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          Hdfc credit card application reference no. : 19e[protected]s2 was declined. No reason was provided for declining. Also its not possible to speak to anybody on hdfc customer care number on this. Only way is to check status online.
          Please let me know the exact reason exclusively for my case and not a generic copy-paste text response common for all. According to me my eligibility and documents were good enough.
          Regards,
          Manish solanki
          Jul 2, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 01, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled / signed form available at the following link for confirmation of your signature to the mentioned address to enable us to assist you in this regard https://bit.ly/2icI34v HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

          -Nadia
          HDFC Bank Customer Assistance
          Jun 03, 2019
          Updated by smanishinCC
          Hello Nadia/Customer Care,

          As per email received from HDFC bank i dropped it in the drop box of HDFC bank i.e. Electronic City Main Branch, Bengaluru. The staff there confirmed that it will be internally posted to cards division Chennai.

          ["Alternatively, you could drop the same in the drop box at your nearest branch addressed to The Manager - Cards Division."]

          Please acknowledge or let me know if i still need to courier/post to HDFC bank Chennai ?

          Regards,
          Manish Solanki
          Jun 05, 2019
          Updated by smanishinCC
          Please acknowledge if the signature declaration form has been received or not ?
          Jun 10, 2019
          Updated by smanishinCC
          HDFC : Please update on the status of my application. When i track the application status online it says "Error No Record Found." Do confirm if you have received my signature declaration form or not. As updated in comment above it was submitted on 3 Jun 2019 at the Electronic-City, Main Branch, Bengaluru.
          Jun 17, 2019
          Updated by smanishinCC
          @HDFC why is there no response or update on my complaint yet ? I am no longer able to track the status of the original application online.
          Jun 27, 2019
          Updated by smanishinCC
          I received a sms on 20th Jun 2019 at 19:41 saying "...completed processing...for details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days"
          I have been trying since 23rd Jun 2019 and that link does not display any status on entering the application number.
          Can HDFC bank please respond on the status as i have already submitted the signature declaration form.
          Hdfc bank call center exicative are calling me for demate account but dont talking about it
          Two Weeler Loan All EMI Paid & Completed but NOT Recive NOC please ARRANGEMENTS For Give NOC LOAN NUMBER 31363660 BIKE NUMBER TN 48 AC 9095
          Pastorraja Trichy's reply, May 17, 2019
          please release NOC
          Pastorraja Trichy's reply, May 17, 2019
          please give noc
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            H
            Harsh7043
            from Mumbai, Maharashtra
            May 28, 2019
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 412114

            I had paid amount of 36020 + 50000 =86020 rupees for the policy
            1) hdfc life click to protect 3d plus
            (Appli id[protected] and
            2) hdfc life prow growth plus
            (Appli id[protected].

            Both policy were cancelled due to rated up issue. As per your policy, deposited mony should reimburse within 15 days, but even after 10 months i havnt recieved my mony back and not even a single email regarding this issue.

            Now i hav received mony
            36020+48600=84620inr, 1400 less
            Why my 1400 rupees deducted.

            Instead i should get my mony with interest
            Please look forward to this complaint immideatly.
            If my issue us not solved soon i wil close my nre acnt and my wife acnt from hdfc branch also i wil go ahead with my complaint to next level...
            Jun 28, 2019
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            May 28, 2019
            HDFC Life Customer Care's response
            Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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              S
              Soumya rd
              from Pune, Maharashtra
              May 28, 2019
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              Address: 600096

              Hii, my name is SOUMYA RANJAN DASH. i have an account in HDFC R. A. Puram, Chennai. i have lost my phone is dead and i don't have the kit with me. So i am not able to access my account any where////kindely take this as my request and forward my customer id to my registered e-mail id /////i will be honoured...
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                N
                Naren2009
                from Chennai, Tamil Nadu
                May 27, 2019
                Resolved
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                Resolved

                Address: 16c Akashya Colony Anna Nagar West Extension, Chennai, Tamil Nadu, 600050

                I swipped 7900rs in Nexa showroom in Porur on May 20. The transaction was not successful and I do have reverted receipt with me. Hence I proceeded with second swipe on 22 May. Now that I see my account has been debited twice and when I raised the same with customer care executive then "No proper response " & I raised the issue with HDFC Nodal officer the "No response".

                Worst service.
                Nov 17, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Nish.sxn
                  from Damoh, Madhya Pradesh
                  May 27, 2019
                  Resolved
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                  Resolved

                  Hi,

                  I had lost my food plus card, i am a knack systems (Mumbai) associate, could you block the card and issue the new card. Also my old card has balance money in that account around rs.142

                  Could you please transfer the amount in the new card. I am waiting for you response.

                  The food card number is ending with 3744

                  Please resolve this matter asap.

                  My email : nishtha. [protected]@knacksystems.com
                  Jun 29, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 28, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to contact our phone banking number and place request for blocking and replacement of prepaid card. Phone banking number link: https://bit.ly/2fEZqtn

                  -Nadia
                  HDFC Bank Customer Assistance
                  Sir my name is sunil kumar i am apply HDFC CREDIT CARD in 18/5/2019 my ref number in[19E[protected]WL] is post under four days seeing in in process 28/5/2019 today i am seeing in in process status. Sir how much time taken approve my credit card please kindly information me
                  My mobile no.[protected]

                  lost my hdfc food plus card - Comment #3444566 - Image #0
                  The mobile banking app functonality was very poor, as a first time user we faced lot of difficulties in transfering amount through app as it always shows a session Inactive error and it is a common issue for all new HDFC customers-[protected]
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                    P
                    peahen
                    from Kolkata, West Bengal
                    May 27, 2019
                    Resolved
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                    Resolved

                    Dear sir,

                    A credit card was pushed to me by the employee of the hdfc bank, he promised me regalia and to my utter dismay, moneyback card came to my place.
                    When i asked this person, he said that there are no charges for the same and it is free of cost.
                    I did not have any provision to use the card so i did not use it, and suddenly one fine day the bank sends a mail that 590 rs will be deducted for the non usage of the card,
                    I am in a shocked state of mind as one person says it is free whereas the bank deducts my hard earned money, when i dont know about it.
                    Isnt it an irony that i have to pay for non usage of card?

                    Regards
                    Jun 30, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 27, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    May 28, 2019
                    Updated by peahen
                    Pleass let me know what is meant by ref id
                    Please tell me what is meant by ref ID TTU .
                    Regards
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                      A
                      Aarkay123
                      from Khamanon, Punjab
                      May 27, 2019
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                      Tried for investing in hdfclife. Submitted a query on 24th May 19. Thereafter, received at least 10 calls including sundays however, I needn't complain about the caĺls since I agree it's about competition. Finally today I said that I am not investing as of now and will take a call in say next 2-3 months, to which the executive rohit did the following: -
                      1. Asking details into my not investing
                      2. Replying not in a so-comfortable tone
                      3. Telling me that I should have asked for policies of all banks from him
                      4. Telling me that he had wasted so much time explaining policies to me etc etc

                      To which I finally asked him to put down the phone and told him that it was his duty to explain the policy to the customer and it's the customers call to invest or not..

                      To which, Rohit slams the phone on my face

                      Speaks poorly

                      Kindly resolve
                      HDFC Life customer support has been notified about the posted complaint.
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                        S
                        Sant Dass
                        from Basi, Punjab
                        May 27, 2019
                        Resolved
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                        Resolved

                        Address: HDFC Bank, SCO-3, Sector-15, Chandigarh, Chandigarh, Chandigarh, 1600151

                        एचडीएफसी बैंक द्वारा फर्जीवाड़े से प्रार्थी के साथ की गई आर्थिक ठगी, मानसिक प्रताड़ना, सामाजिक प्रतिष्ठा को धुमिल करना एवं CIBIL स्कोर खराब करना आदि के संदर्भ में न्याय संबंधी।
                        +7 photos
                        Jun 30, 2019
                        Complaint marked as Resolved 
                        May 27, 2019
                        Updated by Sant Dass
                        Hard Copy of my Complaint along with all Annexures are sent by Registered Post today on 27.05.2019.
                        Verified Support
                        May 30, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Manoj
                        HDFC Bank Customer Assistance
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                          C
                          Chetan Kalaburgi
                          from Ponnani, Kerala
                          May 27, 2019
                          Resolved
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                          Resolved

                          hdfc life group credit protect plus insurance plan - zero customer service

                          Address: Pune, Maharashtra, 581106

                          Hello all,

                          I got the hdfc life group credit protect plus insurance plan for my bajaj finserv personal loan and i want to surrender or cancel this policy now. When i call to hdfc life insurance customer care number[protected] they say that they do no have access to see the master policy related details and only through email id cp groupops support will be provided.
                          I sent so many emails to this email id but there...
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                          Eric Leivang
                          from Mumbai, Maharashtra
                          May 27, 2019
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                          Address: Chaltlang, Salem Veng, Aizawl, Mizoram, 796012

                          I am a student. I will start working soon.

                          My suspended account has left me unable to use my savings account for day-to-day transactions.

                          I don't want to change my bank. I hold stocks and investments with this account. I will be able to pay once i start working.

                          I request my suspension be lifted so that i may be able to use my savings account.
                          HDFC Bank customer support has been notified about the posted complaint.
                          I am receiving abusive calls & messages from agent name Balwant from HDFC Credit card recovery his number is [protected]. He is using very very wrong language which is not at all acceptable I already to him that we will make payment but still he keeps on harassing me.
                          I have made my HDFC credit card payment on 24th May-2019 and the payment status was showing pending. Till now the amount was neither credited in my credit card account nor in back account. Can anyone assist me to resolve issue ASAP.

                          my suspended credit card is affecting my savings account - Comment #3444552 - Image #0
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                            D
                            daksh dixit
                            from Mumbai, Maharashtra
                            May 27, 2019
                            Resolved
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                            Resolved

                            I have been charged by you rs. 6851.70 ref id (Mir[protected] + rs. 22.72 ref id (Mir[protected] + rs. 22.72 ref id (Mir[protected] + rs. 17.39 ref id (Mir[protected] + rs. 34.40 ref id (Mir[protected] as dc intl pos txn markup + st.

                            Further there is no message or mail for the same charges.

                            Kindly provide the details for the same charges and why they are levy on me and revert them.
                            Jul 4, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Hello,

                            HDFC bank has deducted ACH debit charges without intimating to me. I am a loyal customer of HDFC bank and having a salary account for the last 2 years. Is it the correct way to treat your customers?
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                              S
                              SU H
                              from Bengaluru, Karnataka
                              May 27, 2019
                              Resolved
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                              Resolved

                              Address: 17th cross 8th main, 560055

                              Even i have similar issue, wherein my first comp salary account was created 2 years ago and i have stopped using account 1 years back. Even i lost my debit card, now to my surprise i see hdfc sending alert message to my email showing rs. - 6722.00 on my account. Every month they are deducting 600 to 800 rs. I want to continue with this hdfc bank, and i want to take credit card, i don't want to pay this negetive amount.

                              Could someone please suggest me how you guys have sorted this?
                              Jun 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                Aloksingh9988266
                                from Delhi, Delhi
                                May 27, 2019
                                Resolved
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                                Resolved

                                Address: HDFC Bank LTD Baradari Chowk, Jhansi, Loop Rd, Morar, Gwalior, Madhya Pradesh 474006, 474006

                                Dear sir,

                                I opened an savings account in hdfc (Branch - morar, gwalior, madhya pradesh) on january 2019 due to some work but my account got rejected two time from main branch on hdfc (Mumbai), but still i cooperate and also i approached them many times, later on as due to min balance is not maintained i request them to cut the amount but then went to my home. Now i'm requesting them to close my account they're not closing and charging me negative balance for nothing, i request to please take some action to close my account and remove the negative balance as soon as possible.
                                Jun 30, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 28, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  R
                                  Rana Mushtaq
                                  from Mumbai, Maharashtra
                                  May 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 400612

                                  Myself zainul haque quazi, i've been a loyal customer to the bank since 2012 and have never defaulted in my repayments to the bank but now due to some circumstances, i missed on a payment to the bank.
                                  It takes a hard time to build a reputation and maintain an excellent cibil score.
                                  If i've ever known this bank and recovery habits, i would've never taken any loans from this bank.
                                  I have a personal loan as well as a credit card with this bank but in your tough times, this bank will never support you.
                                  Especially the female staff is so cheap & hungry for their incentives & targets that they start harassing customers by calling them repeatedly.
                                  Caller's name - priti jadhav/ priya singh (One lady uses both the names and called me even after 7 pm (Violating the rbi rules & rita mishra (She talks like slum type people), i can disclose their number if the bank needs but i will not make it public.
                                  They even literally don't know how to talk... One thing is very clear that these people are not at all ethical.
                                  My kind requests not to use any services from these banks whether it is a credit card or personal loan.
                                  And new loan seekers boycott this bank.
                                  Yours truly,
                                  Zainul haque quazi
                                  [protected]
                                  +4 photos
                                  Jun 27, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to contact our Debt Management officers at[protected] / 33016802 with regard to your credit card outstanding or for any further clarifications.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    J
                                    Jaya Teja Ganesh Kanagarla
                                    from Bengaluru, Karnataka
                                    May 27, 2019
                                    Resolved
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                                    Resolved

                                    loan approved but money is not credited

                                    Address: 560024

                                    Hi sir,
                                    I have apply for a personal loan. Application no. 68150138
                                    All verification done from bank side.
                                    And i have got a message from bank that your loan is approved for 229000 with 48 months of emi.
                                    But till amount is not credited in my account. I have an emergency, called to executive but no response
                                    So please do the needful as early as possible.

                                    Regards,
                                    Ganesh...
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                                    A
                                    Arabinda sarkarP
                                    from Mumbai, Maharashtra
                                    May 27, 2019
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                                    cheque clearance

                                    Address: 144Jawaharlal neheru road NabadwIp Nadia west bengal, Nadia, West Bengal, 741302
                                    Website: Indian Consumer forum

                                    HDFC Bank Cheqe clearance issue bank harras to me, i go to bank many time but the bank manager no respons.when i go to the bank manager and request my cheqe clear, but the bank manager says, you go to sbi bank.But the cheque money very emergency to me.i have
                                    no any other account to others bank. so sir kindly help me....
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