[Resolved]  HDFC Bank — fastag

Address:Hyderabad, Andhra Pradesh, 500084

I am not receiving otp while registering my fastag online. Tried several times, even the call center guys aren't able to help. So topping up my account is not possible and they can't do it over the phone using a credit card. I saw similar complaints about otps not received dated as far back as feb last year. Looks like it is not resolved permanently.
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Jul 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
Verified Support
May 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to please try again. If the issue persists, please email us at [protected]@hdfcbank.com and share us the mobile number updated in our records, FasTag Wallet ID, Vehicle Number and restate your concerns so that our team can check and assist you.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

3540 rupees got deducted in my hdfc account on 27th May 2019. Without intimation. I don't know what is the reason of deduction.
It says "3RD PARTY CASH TXN INC GST 240519-MIR[protected]"

As Per documents everything verified but why these HDFC Ban k rejected my credit card for no reason after submitting documents again and again for 3 times
Hi, my credit card got expired. Can you please help me out here.

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