HDFC Bank — fastag card status not available

Deepan Mahendran

from Chennai, Tamil Nadu

Address:

600097

Applied online for the fastag but have not received any further communication or confirmation mail even after 4 days

Hfr481133

No representative has reached me even after 4 days as the payment page claimed. Hdcf is in total dark to reach them in this regard.

Need to update the mailing address for receiving the fastag, but not able to reach the toll number for the past 4 days.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

Note:- Dispatch details of the TAG will be share with you through SMS.

-Nadia
HDFC Bank Customer Assistance

Nov 28, 2019

Updated by Deepan Mahendran I cant see the Email ID or the Contact Number.
Both are protected.

For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

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Comments

Gurdeep Dayal

from Delhi, Delhi

Booked fastag yesterday with refrence number HFR473292, no conformation mail recieved yet and tollfree number is always busy.

ahannan

from Delhi, Delhi

I got a refund from amazon with reference no. 13259153 on 13/11/2019 but the amount is not crwdit till now in my account of hdfc bank this too hactic to me as a reliable customer

shirisha samala

from Chennai, Tamil Nadu

I applied for a debit card a few days back, it was generated and delivered to the wrong address(delivered to the branch where i have taken my card initially), but i have changed my contact address before i applied my card, it has to be delivered to my permanent address instead of branch

shamul haq Haq

from Delhi, Delhi

I have applied hdfc fastag through online and made payment of 500 security The reference number of the application is hfr332310.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Its more than 20 days since i didnt received and update

SylvesterG

from Mumbai, Maharashtra

I want to deregister my HDFC fastag...there's no way in can get in touch with anyone...the helpline keeps you waiting for eternity.

The fastag does not work on the kherki Dhaula toll...its a daily harrassment.

sapanbhargava

from Delhi, Delhi

I have made the payment on hdfc for Fastag and dailing helpline number[protected] for update/queries. But everytime it says the number is not available. Is this some kind of fraud on HDFC website. My fastag reference number HFR403207. Also as per them, Fastag Application PDF is pending to be received in my mail.