Hdfc Bank — fastag card status not available

7 Reviews
Na, Tamilnadu, India
 Deepan Mahendran on Nov 26, 2019
Applied online for the fastag but have not received any further communication or confirmation mail even after 4 days


No representative has reached me even after 4 days as the payment page claimed. Hdcf is in total dark to reach them in this regard.

Need to update the mailing address for receiving the fastag, but not able to reach the toll number for the past 4 days.

Complaint Status

[Nov 26, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Nov 27, 2019
Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days

For any further assistance, you may write to us @ fastag.[protected] or call on[protected]

Note:- Dispatch details of the TAG will be share with you through SMS.

HDFC Bank Customer Assistance
Updated by Deepan Mahendran, Nov 28, 2019
I cant see the Email ID or the Contact Number.
Both are protected.

For any further assistance, you may write to us @ fastag.[protected] or call on[protected]
Complaint comments  6 Comments     Updated: Share0Tweet0


Booked fastag yesterday with refrence number HFR473292, no conformation mail recieved yet and tollfree number is always busy.

I got a refund from amazon with reference no. 13259153 on 13/11/2019 but the amount is not crwdit till now in my account of hdfc bank this too hactic to me as a reliable customer

I applied for a debit card a few days back, it was generated and delivered to the wrong address(delivered to the branch where i have taken my card initially), but i have changed my contact address before i applied my card, it has to be delivered to my permanent address instead of branch
I have applied hdfc fastag through online and made payment of 500 security The reference number of the application is hfr332310.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Its more than 20 days since i didnt received and update
I want to deregister my HDFC fastag...there's no way in can get in touch with anyone...the helpline keeps you waiting for eternity.

The fastag does not work on the kherki Dhaula toll...its a daily harrassment.
I have made the payment on hdfc for Fastag and dailing helpline number[protected] for update/queries. But everytime it says the number is not available. Is this some kind of fraud on HDFC website. My fastag reference number HFR403207. Also as per them, Fastag Application PDF is pending to be received in my mail.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 22 6160 6161
    +91 22 2498 8484
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - fastag card status not available