HDFC Bank Complaints & Reviews

'HDFCSL=[protected]' Application No - [S[protected]] I have applied for Click2Protect Term insurance plan and have paid 3Lks one time payment for the policy on 23rd July. I have completed the medical check 2 weeks ago and i was told HDFC will get back to me. I haven't heard anything from HDFC since the last one month...i have sent so many emails to the onlinequery ID but just keep getting reply that it's in process. I have never seen such a delay with any other bank for an Insurance policy. Is there anybody who listens in HDFC Life? ~Vittal Raju K

Hi I hold bank account in hdfc bank . While doing IMPS transaction to SBI account, i got the amount debited from my account but not credited to my beneficiary's account. After some time i got time out message but the amount is not credited . Please look into the issue. My transaction id is given in text message below which i received: "Your fund transfer for Rs. 3, 000.00 on 25-08-15 is timed out. Please check with your bank(IMPS Ref no.[protected]"

Dear HDFC Credit Card, I got a call from the number +91 [protected] at 5:55 pm yesterday 24.8.15. The guy who spoke to me said he is calling from Chennai main branch and that he is taking care of my accounts. He requested me to buy medical credit card for my parents by trying to convince me with the benefits. When i refused, he replied to me stating that, all the HDFC credit card holders needs to buy this and it is something mandatory. when i further refused, he replied that "if you cannot afford to pay this, how will you be able to pay your credit card bills". I asked him whether is it compulsory to buy this and told him that it is not required for me at all at the moment and i will never fail to pay the bills for what i would spend using my card. His reply was - "how can you pay your credit card bill when you cannot afford to buy this medical card?" and then he finally said he will block my card. I haven't heard such a ridiculous response from any sales guy ever before. this is seriously insane. Please take necessary action.

I have purchased hdfclife progrowth plus policy no: 15501280 As per the latest brochure in their website If the fund switch carried out through the portal it should charge Rs 25 per request http://www.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-plan For each fund switch through their portal charges me Rs: 285/- . when I call up their customer care they say its for new customer. I don't understand why it doesn't apply to me when I hold the same policy and why do they charge so much for an existing customer

Hi, My name is vineet kochhagayn. I have written couples of mail to managing director for meeting with his four officers but bank officers is not responding me. Requested to assist me to arrange my meeting with managing director. Warm Regards, Vineet Kochhagyn

Sir,
I would like to inform you that I had a telephone call (Tel.Nos are [protected], [protected] and [protected])received from one Mr.Anurag Srivastwa he introduced himself that he is the manager of your Raj Nagar Ghaziabad Branch dated 7/8/2015 and briefed me that one scheme is running that any old lapse policy lying in any insurance company will reimbursed through HDFC Life with some conditions and also informed me that my old policy lying with Reliance Life insurance that have paid only one installment premium sum of rupees fifteen thousand (15000/Rs) now its value is 48800RS will be reimbursed to me if I have paying two more installment that is Thirty Thousand Rupees (30000RS) to HDFC Life. In this regard I enquired that what is the formalities for the same in this regard he provide me the details for the same that sending some documents like copy of my PAN card, Adhar card, Voter ID, One Passport size photo, one cancelled cheque and one cheque vide amount of thirty thousand rupees (30000RS) favor of HDFC LIFE for final withdrawal procedure of my pending Reliance life insurance policy, as per instruction by Anurag Srivastwa of your Ghaziabad office (Tel.No.[protected], [protected]). I had send the all documents with cheque of 30000rs favor of HDFC Life on 10/08/2015 to the address mentioned by him (by SMS) that
Mr.Mohd.Imran
HDFC LIFE Insurance co. Ltd.
Ground Floor
Galxi Automobiles Building
Opp. Income Tax Office
Merris Road, Aligarh
UP-202001
Today my above mentioned cheque cleared and amount debited from my account after that I was trying to contact Mr.Anurag but his all telephone numbers are switched off, then I contacted with your Raj Nagar Ghaziabad office for in this regard but they refused above mentioned fact and inform me that Mr. Anurag is not working in HDFC Life at present time he resigned his job. I came to know that the agent of my proposal is GunjalDayaKrishan from your Mumbai office.
Sir, this the cheating case from your side because I had given a cheque to favor of HDFC Life and my proposal lying in your record vide proposal number 17817396 and application number is[protected] which received from your Mumbai office. In this foul play Mr. Mr.Mohd.Imran of your Aligarh UP is a main culprit because he knows very well about the activities of Mr.Anurag Srivastwa.
So Please take an appropriate action against the above mentioned persons enquired about the scam and informed me immediately and also refund my amount in full which credited your account from my account that is Thirty Thousand Rupees with immediate effect.

I am having Titanium Times Credit Card. While issuing the card, they told me i can use the reward points to pay the credit card bills. Now They are saying this feature is not available on this card. If consumer doesnot pay bills in time, he loses his CIBIL score. Should this not be applied to bank also? If banks mis-communicate to its consumers, they should lose some kind of score which has to be made public to stop this kind of fraud. Can someone guide me how to handle this?

I have my credit card into your bank.I have my payment due and I have paid all the dues..still my amount is not updated from past 1 week and my a count is also debited with 5000 I keep calling bank customer care but they are transferring one department to other department no proper answer I have receive .please help me regarding this issue. .my contact number is [protected].

Hi Team, This is Debanjan from Bangalore. I have booked one flight ticket from Kolkata to Bangalore (12th August-Indigo-6E271) on 26th July through Smart Buy (vendor was GoIbibo) using my HDFC credit card and unfortunately I have to cancel the ticket on 5th August. The respective snapshots are attached here.

Details:
HDFC Bank SmartBuy Ref No : [protected]
Goibibo Ref Number: N6EN9F9KW
Booked Request...

I am HDFC bank customer with account number [protected].
My account is zero balance account.
they have deducted INR 285/- from my account on 8th Aug, 2015 for AMB CHRG INCL ST & CESS for july 2015 though I maintained required balance in account.

How can I sue this bank...

I Have applied hdfc credit credit card in the month of June 2015, credit card sended by bank through blue dart courier but i didn't received, card has returned with out any call for address confirmation from blue dart, 2nd time once again card has been dispatched but not received yet and funny thing is hdfc bank mailed me a credit card statement of 570 rs. If I didn't received any card of hdfc bank so how can they asking for payment. Query-: HDFC bank has to be confirm first whether i have Credit Card or not before sending any card statement then ask for payment Action to be taken against blue dart courier with out any confirmation they returned card Regards Anil

I applied for credit card in Hdfc bank through a bank agent who stands in front of my office in gurgaon. He told me that there will be membership charges which will not be charged if I will do purchasing if 10000 ieithin 6 months. But within 3 months they sent the bill with membership charges attached in it. And when I asked that agent about the reason for this membership attachment then he asked me to call Hdfc customer care and talk to them. When I talked to the customer care, there was a lady who talked to me very rudely. I asked her that I will not pay and will surrender then she said rudely that you can surrender the card. After that I tried calling them many times but was unable to talk to them and now its being 4-5 mnths they are just adding interest in that bill and sending me at my home and if I am not paying the amount then they should also had called me on their own asking me why I am not paying the bill. They also didn't call me. Please look into the matter as I am not going to pay so much amount as I am not using the credit card since 6 months. I am ready to pay the amount for which I purchased. So please see what going on. I will be very greatfull to you. Thank you

I want to inform you that in spite of telling so many times to the credit card customer care representative that why I am being charged for over due as my credit card is within credit limit. Everytime I call they keep me on hold for a long time. If this kind of attitude continues I have to initiate a legal proceedings in the consumer court. On the other hand I have been asking them to convert the amount in my credit card which I have pay into monthly EMI then also I m not getting a satisfactory solution. Please take this matter with urgency and looking for early and positive response from your side.

I got a threat from a person of HDFC bank saying that the this card number [protected] belongs to me and I have a due amount of Rs21800 and as such it does not belong to me. The call has come from the following numbers are as follows [protected], [protected], [protected], [protected], [protected]. The name of the persons who are calling are as Meenakshi, Roshan, Rachita, Vinod salve They all are calling and giving me mental harassment from day to night till 4am in the morning. I went to the bank and took the information about everything they said all these are fault and no call has been done from their side and the account number is also false.
Bivash Majumdar
Tollygunge
[protected]@gmail.com
Kolkata

Dear sir I am Pravat Kumar Jena and I had an HDFC Value Plus Card (card no. [protected]). I received a call from customer care to convert this Value Plus Card to a gold card. Though I said yes at the time, I did not receive my gold card, but I received a bill for it for Rs. 18, 000. As per the bill dated 14/12/07. I had made withdrawals on 4th and 7th December, 2007, though I had not made any withdrawals on these days. As per my letter to the Manager, HDFC Credit Card Division, I had requested to resolve this issue. However, as per all the communications sent to your office on jan-28-2008 I have clearly stated that this bill is incorrect as I do not hold a card by this number. I have already filed FIR with my local police station for the same. HDFC Bank not resolve this issue. recently my salary account opened in HDFC bank. On Aug 14 2015, I noticed that an amount of Rs. 13, 125.44/- has been kept hold by bank from my salary account. I have spoken to the customer care of HDFC bank. But they are not sorting out the issue and refused to credit the amount back to my account. Requesting you to kindly help me into this and get my money back. My details are hereunder: Name : Pravat kumar jena 95/9, 3rd floor, Kishan gur Vashant kunj, New Delhi-110070 Mob no-[protected]

The bank had placed a lien of Rs 7249 for my credit card which was already terminated in April 2015. I paid the amount and the lien was removed. Today again I get a message regaring the credit card : E-stmt for your HDFC credit card ending 3068 sent to your email id. Min due RS.0. Total due is Rs..24 Payment due on 09/SEP/2015 I terminated my credit card in April 2015. After which they placed lien on my salary account and kept adding God knows which charges and yet I paid though I never spent anything on my card as I terminated it. And still I get messages regarding the due. It may be just RS .24 but I do not want to ignore it. Later they will come back to me saying I did not pay and now I have to pay xxx Thousand money and when I dont pay they will agin place a lien. The guys dont understand that the card is terminated and I am not using it. What kind of charges do the people apply on a terminated card. And hats off to the customer service which is good for nothing. God knows how many time do I have to write emails because the credit card dept never recieves the call. And the other dept say we dont know anything call the credit card dept. I bet them to give one number from credit card dept and when someone calls they recieve it.

I have opened an account in HDFC Bank Rohini branch 2 years back. Customer executive has told me that i need to deposit 25000 initially and can withdraw afterwards and no AQB charges will not be deducted. But they have charged the AQB Charges regularly each month for 1 year. When I contacted branch manager they told me that if I am not able to maintain the balance than I should close the account. Instead of reversing the charges they forced me to claose the account.

Dear mam/sir, i m sham sunder monga s/o sh mulakh raj vpo mallanwala teh zira dist. Ferozepur. My ca account in hdfc branch mallanwala is [protected] under jmd telecom last one year. Bank employe bm and mr. Gagandeep personal visit at my office at open my current account for acheive own monthly target. Both ask me 40000 depoist and withdrawl 30000 next two days . I withdrawl amout 30000 after 15th days . After six month i check own ca account no. [protected]. Rs. 8000 debit in my account. I say bm and gagandeep whar is this ???. He ask ur deposit 70000 rs for six month and 8000 waiver n your account. But not any action on this i deposit six month 70000 depoist . Now he ask me rs. 240000 deposit afain for six month for waiver . These person fully harashment me . Pls help me.

Sir,
Mujhe aapke HDFC Bank Branch Lal bangla Kanpur UP ke Mr.Nitin ne Credit card ka bolkar dhokhe se mera 1114 Rs ka HDFC ERGO ka Insurance Policy kr diya, aur ab credit card ke liye mna kr rhe hai, mere sath cheating ki gayi hai, aapse se request hai ispar action lekr meri problem jaldi se jaldi solve krai jaye aur apne imployee ke khilaf action liya jaye, jisse dusre customer ko misguide na kiya jaye

I am waiting your result

thanx

with regards
Amit Singh
[protected]

Hi, I have come across some unexpected and unreasonable deduction from my HDFC bank account. I am bothered and pissed off by reporting this issue to the customer care dept. of hdfc bank several times leaving without any result/solution. The story is last month unexpectedly my debit card([protected]) blocked, I rushed to nearest bank branch(Faridabad) also made the calls to customer care many times to know the reason but they couldn’t help me to explain it, why it was blocked…OK, I again rushed to bank branch to provide me a debit card, they issue me a very basic debit card(Rupay) and told me that will charge for this card something Rs 150+service tax, that equals lump sum Rs 170. I said yes despite the fact that my earlier card was blocked without any reason. But my account has been deducted with Rs. 855 two times, summary listed as: 04 Aug 2015 DEBIT CARD ISSUANCE FEE 170715 04 Aug 2015 855.00 19 Aug 2015 DEBIT CARD ISSUANCE FEE 070815 19 Aug 2015 855.00 Can you please help to return my money back which deducted without my permission, reason, explanation or again I need to make calls to customer care and make understand the issue. Seriously I am feeling helpless from last few days as bank’s response is not mature and sensible. Please help me to get my money back (Rs 1530.00) as soon as possible. Also I believe the bank will grow forth by maintaining its integrity and faith in its customers. I hope you will help me best. Best regards.. Anil Rawat A/C - [protected] Customer id[protected] Phone no – [protected]