HDFC Bank Complaints & Reviews

My name is jay arvind parekh and i have two personal loan with hdfc bank, the emi for the loans are rs 5953 and rs 1754 which are deducted on 7th of every month from my hdfc account, but today on 7th april 2020 none of my emi have been deducted from my account and there is enough balance in the account so i want to know why my emi for both the loans have not been deducted. I have not opted for the moratorium offered by the bank so why has...

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Hi, amazon.in initiated a refund of 450 rs on 25th of march. It usually takes 4 or 5 business days to receive the refund in the bank account, but i haven’t received so. I have checked my latest bank statement. I contacted amazon.in and they told me that the refund has been initiated from their side. They have mailed me the transaction id. Please help me get my refund. I tried to contact hdfc bank, but i couldn’t find where to send the complaint. I tried calling but my call got disconnected.

Apr 16, 2020

Complaint marked as Resolved

Refunded.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto generated acknowledgment, please forward the screenshot of the email or SMS, along with registered mobile number and confirmation from the merchant.

-Nadia
HDFC Bank Customer Assistance

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Address: HDFC Bank, No 223, Dehradun Rd, Opposite Rama Palace, Adarsh Gram, Rishikesh, Uttarakhand 249201

Website: hdfcbank.com

I made a purchase from microsoft.com store of 5200 Rs on 24th March 2020 at 01:19 AM IST and cancelled the purchase and requested for refund back to my HDFC credit card. I have checked with Microsoft, Microsoft has processed the refund however the same is not reflecting on my credit card its been 15 days and i have not received the refund amount back in my credit card account..

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HDFC Bank customer support has been notified about the posted complaint.

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I have bought my iphone11 pro max with hdfc bank debit card on 01/10/2019 in ipixel hubli. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ipixel, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I called bank 2 weeks ago, they said me to send a mail to customerservices. [protected]@hdfcbank.com. They havent replied to my mail still. Registered mobile number - [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We will definitely check into this. Kindly email us at - Grievance.[protected]@hdfcbank.com and restate your concern along with your account, contact, transaction details and copy of invoice and transaction charge slip so that we can investigate this further.

-Nadia
HDFC Bank Customer Assistance

Apr 20, 2020

Updated by The-Techie sorry what is mail id, its showing protected. please help

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I have a savings account with account number [protected] .
I have been charged with rs 702 which has been put on hold by hdfc bank. Reason is miREVENUE HOLD THROUGH GEFU on 4th April without any valid reason.
Plz tell me the reason.

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I need to get my otp in my gmail account as my mobile phone isnot in use currently.

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This is vanshuka sharma from nabha, punjab.

I didn't get any call from one assist executive to renew one assist membership.

But todat i got a message from your bank that
Your bank a/c *4302 will be debited for rs.1450 towards payment of hdfcbank creditcard ending 8894 on 11/apr/2020. Kindly ignore if paid.

Please deactivate this membership and don't debit this money from my account. Please don't forcefully activate this plan.

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 8, 2020

Dear Vanshuka, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.

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Due to covid issue couldn’t able to maintain my account properly by ur hold my fund 1186 rs wt the hell is going on rbi say ur emi postponded to 3month bt still Ecs process as been process every day

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Address: Gonda

Website: www.hdfcbank.com

Flipkart refund Amount 7950 26 March credit but Amount not credit my Account.plz help me
Holder: AMIT KUMAR TIWARI
Account Number: [protected]
IFSC: HDFC0001901
Branch: GONDA
Flipkart refund reference no 596124 plz help me.
Show screen shot

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I was supposed to get a cashback of 7000 on a HDFC cashback offer within 3 months on a purchase of iPhone 11. I still have not received the cashback and its over 4 months now. I bought the iPhone 11 on 8th Dec, 2019. Sales invoice attached.

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Address: Delhi jasola vihar

Pradeep Kumar: Funds on Hold
Account Number: [protected]
As on Date: 7 Apr 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹587.16

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Dear sir,
With reference to saving bank account in hdfc bank vide no. [protected], i am account holder with this bank and today dated 07.04.2020, debited my emi for rs 23525/- for which i have requested earlier for deferment as by opting morotarium benefit provided by bank and now unable to get my available balance in correct way, kindly remove debit lien in this account and acknowledge the same in my email id as [protected]@gmail.com or sms at my registered no. [protected].

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance

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S

Shweta Râm

Apr 8, 2020

I purchased iphone 11 on 30th dec its been 3 months I didn’t received my ₹6000 cashback I want urgent help!!

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There is an amount being held by bank itself since very long time.
There is regular transaction in my account every month.
Bank employees also couldn't give proper resolution.
Request release the fund immediately and give the proper clarification for hold the amount.

Account holder: souvik paul
Account number: [protected]
Ifsc: hdfc0000028
Branch: raghunathpur
Mmid:9240188

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 14, 2020

Updated by Souvik77710 No feedback received

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, Insta alert etc...] on your account to be recovered.
Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.For further assistance on your outstanding charges we request you to visit your account branch. Please feel free to write to us using below URL further assistance https://bit.ly/2Lzhyn3. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Cusomer Assistance

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S

sidhdfc

from Hāora, West Bengal

Apr 7, 2020

Need urgent attention here, yesterday I did imps transaction through net banking from HDFC TO SBI.

Amount got debited while the amount didn't got credited to benificiary account showing status as PROCESSOR DOWN while checking the status of IMPS transaction in HDFC.

Kindly help.

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sidhdfc's reply, Apr 2, 2020

Need to understand how long will it take to get the refund.

S

shambhu matadmani

from Bengaluru, Karnataka

Apr 8, 2020

ALERT:Rs.199.00 spent via CREDIT Card xx6709 at AMAZON1258399 on[protected]:16:24:39 without PIN/OTP.Not you?Call [protected].

This transaction is not initiated by me. Please refund my amount

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H

hu1948

Apr 8, 2020

I submitted on line fast tag application no -HFR01558454 on[protected] & paid Rs 500/- (total fee as required ). SMS dt[protected] confirmed successful recharging & issue but the same has not been received by me so far .Kindly check up the matter & intimate accordingly .
Thanking you,
Yours sincerely,
( Hukam Chand Saini )

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hu1948's reply, Apr 1, 2020

subject - HDFC BANK -non-receipt of fast tag of car no- HR 02AT3366 .
-Other matter remains same as already submitted .

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My train got cancelled due to covid19 hence i got message from hdfc bank ur transaction on hdfc bank debit/atm card ending xxxx for rs. 1525.00 has been credited/reversed by indianra3472086 on[protected]:18:03:56 but money is money not added to my account and i checked bank statement transaction is not reflected please help me to get my money back as i have too many transaction like this

May 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I

Isarath prabha

Apr 7, 2020

Funds on Hold
Account Number: [protected]
As on Date: 2 Apr 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹617.59

Why they hold, relase it

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S

Sarvagya Mathur

from Mumbai, Maharashtra

Apr 8, 2020

I have bought iPhone 11 from Credit card on which offer of 6000 cash back is there.
i Still haven't received Cashback on my card.
Please help me with this.

Have paid 1st EMI also

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R

Riktika Sinha

Apr 8, 2020

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

Dc intl pos txn markup+st[protected] charged 610.84

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Hello hdfc team

I have applied for emi moratorium for my two personal loan emis

But this month i. E on 07.04.2020 emi amount is debited from my account.

Loan account & emi moratorium request reference number given below for your reference

Loan account number : 63979126 & 96303773
Reference numbers : dmo[protected] & dmo[protected]

Please check & revert back/refund.

Thanks,
V. K. Malagi.

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Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 10, 2020

Updated by viru.malagi I am waiting for your replay. Please resolve my problem ASAP.

Verified Support

Apr 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home!

-Manoj
HDFC Bank Customer Assistance

Apr 18, 2020

Updated by viru.malagi Today is 18.04.2020 and deducted EMI is not yet credit. Please check & revert.

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Dear sir

I had applied for moratorium since 2nd april 2020 and my moratorium request was successful but still my emi got deducted from account without even noticing me or informing me.

These are my details below

Loan no : 39814267

Reference no :
Dmo[protected]

Loan amount/emi : 12995

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Apr 8, 2020

Complaint marked as Resolved

I want my money to be reverted back to my account before 10the April 2020

HDFC Bank customer support has been notified about the posted complaint.

Apr 17, 2020

Updated by suraj rout As discussed, my money is not refunded till now pathetic service

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Hi i did a recharge of 599 to my vodafone number from my registered payzapp account [protected]. The amount got deducted and the transaction shows success but my number is not recharged yet. Can't contact customer support also no proper response also on the mail.

Request your support to get my money refunded back

Regards,
Sanil

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Apr 7, 2020

Complaint marked as Resolved

No resolution. The recharge took.place after 5 6 hours

HDFC Bank customer support has been notified about the posted complaint.

Apr 07, 2020

Updated by SANIL MOHAN The recharge happened post 5 6 hours

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Stating as INTER-BRN charges including GST, Rs 177/- has been deducted from my account on 7th of April 2020.
My Customer Id is 69655870.
HDFC Bank, Salt Lake, Secror V.

Kindly refund my money as soon as possible. Thanks....

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Address: Hdfc bank cmh road indiranaga

Website: Hdfc

Respected sir/madam
I am ashalatha m. S here my complaint is that i had obtained a loan for 2 wheeler from hdfc bank for 3 years 1872/_ which was obtained on 4.4.2017which cum to end on 4.4.2020 the hdfc bank had deducted a money from my account without sending single message, the bank number was not sufficient to call and customer care is not responding at all... Without communication of our problem how v people get to know kindly help out from this issue, and on5.4.2020 i got a message from the bank stating that (Caution! To defer your emi under moratorium, hdfc bank will never ask for top.

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May 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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A

akhilnainala

Apr 7, 2020

I have made recharge for my DTH of Videocon it has shown as successful but my recharge has not been completed.
Make it recharge for refund my amount thank you

Mobile number[protected]

deducted money towards 2 wheeler loan without message - Comment #3672807 - Image #0

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S

Soundarya Mathavan

Apr 8, 2020

I ordered stuff on beauty bay using hdfc debit card. and subject to certain conditions the order failed due to non payment of taxes and they refunded the order amount to my account on 23/03/2020 but its almost 10 days and we have not received it yet into my account. please to the needful.

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Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited rs. 1399/- from my credit card number ending with 0790 without my concern on date: 04/4/2020.

I am not interested in this service and don't want this membership anymore.

So please cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number: 6638003
Name :- obito uchiha/akash padole
Mobile no. :- [protected]
Credit card number ending:- 0790

HDFC Bank customer support has been notified about the posted complaint.

Apr 16, 2020

Updated by obito I still haven't received refund yet. It's been 9 days. I got a successful message of cancelation, now where is the refund. Please check.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 7, 2020

Dear Akash, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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O

obito

Apr 7, 2020

Thanks for reply,

I’m still waiting for further assistance.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 7, 2020

Dear Akash, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.

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S

Sreemanta Gupta

Apr 7, 2020

Please revers my balance

My PayZapp Card [protected]
Recharge Tata sKY dth id [protected] Rs 200 wrong recharge
so, cancel my recharge

hdfc bank credit card cancellation of one assist membership - Comment #3672869 - Image #0

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HDFC Bank Customer Care's response, Apr 8, 2020

Verified Support

Dear Customer,

We're here to help. Kindly share with us on the below link http://bit.ly/2aJ9wGW your registered contact details and transaction details with the ref ID PZ080420-11 in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance

T

tejadasari

from Bengaluru, Karnataka

Apr 8, 2020

HFDC Bank is holding my amount every month around 2000 to 3000 INR through Mi revenue through GEFU. Im unable to understand what are those and why they are holding and deducting the amount every month...

Request to please help...

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