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2.9
Updated: May 26, 2026
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18420
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H
harsh6147
Apr 13, 2020
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I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.
Reference no.- GS11113467
Phone no.- [protected]
Email Id.- [protected]@gmail.com
Date of Journey.- 30/3/20.
I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Apr 14, 2020
Updated by harsh6147 I am not able to see the reference number.
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    H
    Harsh Bond
    Apr 13, 2020
    Resolved
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    Resolved

    I booked a ticket from Navsari to Palanpur.My money is debited but my booking is failed.Please I request you to refund my money.Gsrtc is doing transaction through ur bank.
    Reference no.- GS11113467
    Phone no.- [protected]
    Email Id.- [protected]@gmail.com
    Date of Journey.- 30/3/20.
    I have sent them 10-11 emails & created more than 10 help tickets asking about my refund but you have given me no reply!!!very poor customer service.
    May 15, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Lakshay Lakhanpal
      Apr 13, 2020
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      I purchased Apple Watch and was eligible to receive the cashback of Rs 4000 within 120 days. But today its more than 124 days i haven't received a single penny.

      Please help.
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        A
        Asham07
        Apr 13, 2020
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        BanksHDFC Banknot receiving otp on email
        [Resolved] HDFC Bank — not receiving otp on email

        8 Reviews
        Luknow, India
        SaurabhX9
        Submit a Complaint
        I have to reset my net-banking pin. There are 2 options :

        1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

        Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
        HDFC Bank customer support has been notified about the posted complaint.
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          Y
          Ya SH
          Apr 13, 2020
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          My name is Yashwant Singh nd Cancel Application form with HDFC life insurance . My Gmail id [protected]@gmail.com..
          Policy is .. HDFC life click to protect 3 plus ... Is cancel ... Plz. Nd don't disturb me...any insurance company employee
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            S
            Salahuddin1983
            Apr 13, 2020
            Resolved
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            Resolved

            Address: Maharashtra Mumbai SION 400022

            (1) please provide my refund
            Sir i was booked ticket from confirmtkt my amount deducted my account but ticket not booked i called confirmtkt he took me call bank for cash back
            (2) my amount dedicated from my account but not refund
            My account no [protected]
            My complaint no mume[protected]
            My amount 2901+2901
            Please help me for refund
            Thunks
            May 19, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            We note that the account number provided by you is incorrect. Please click on https://bit.ly/2Lzhyn3 and share your concern with us along with your correct account details and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution and respond to you via e-mail.

            -Zubin
            HDFC Bank Customer Assistance
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              V
              Vaari Kumar
              from Noida, Uttar Pradesh
              Apr 13, 2020
              Resolved
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              Resolved

              Hi Team,

              Could you let me know why amount 589.81 is onhold in my account.

              It's been more than a month now it is showing as unhold.

              I have not received any sms nor any communication regarding the same.

              Kindly unhold it ASAP.

              I don't see a real reason for such unhold that too for a month now.
              May 22, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 21, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

              -Zubin
              HDFC Bank Customer Assistance
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                S
                Shravzzz
                Apr 13, 2020
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                I took the cellphone of iphone on 30/12/2019, but after completing 120 days, I didnt received my cashback .Why is ir we need to contact cx care, Why the cashback wont auto credit it after completing 120 days
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                  A
                  AtulSharma91
                  Apr 13, 2020
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                  Address: HDFC bank

                  Hi I have bought Iphone 11 with the HDFC card on 7Dec.2019 and i was promised that I will get cashback of Rs. 6000 within 120 days but today is 13April2020 and still I have not got any cashback .
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                    M
                    Mohan1314
                    Apr 13, 2020
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                    On today 13/04/2020 i was paying the corporation house tax for an amount of 3050 rs through hdfc netbanking. after submitting the OTP password the amount got deducted but the transaction was not completed. Kindly check and revert my amount back to my account.
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                      V
                      vishalsinh chudasama
                      Apr 13, 2020
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                      without any subscription amount debited from my account

                      Address: HDFC bank

                      My 5000 rupees debit from my account for ACH D- BD-BANAYAN TREE-TIOZ4649175. I not need any company share ppease give my money back and without pin and password you can not debit from my account...
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                      V
                      Vinothasha
                      Apr 13, 2020
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                      Address: Theni
                      Website: Gmail

                      Dear sir, i m vinoth kumar R my id 3626704 credit card ending number 8533 bill amount ok. Paid for moratorium period mar apr may. Paid date jun extra charge why sir ple. Help ple
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                        S
                        sridhar2020
                        Apr 13, 2020
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                        Hi sir, i have purchased purchased gold ornaments for 2.5lac in lalithaa jewellary mart p. Ltd. No.6-3-883, sbr souk, panjagutta, hyderabad, telangana - 500082 on dec 21st 2019, on that day hdfc credit card offers 2% cash back offer but till the time i didn't get my cash back amount.100 days completed and i have already escalated to all concerns of hdfc bank/i spoke to customer care couple times but till now i have received my cash back amount,

                        Kindly help me.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 21, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Apr 24, 2020
                        Updated by sridhar2020                         Not able to find or create the Reference Number* using https://bit.ly/2Lzhyn3

                        There is no option for Cash back issues
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                          N
                          Naveen Stalin
                          Apr 13, 2020
                          Resolved
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                          Resolved

                          Address: 32, grapes garden, iyyappa temple road, jalahali cross

                          Amount hold by mirevenue hold through gefu, please release as soon as possible. What is the reason behind hold funds from savings account.
                          Apr 13, 2020
                          Complaint marked as Resolved 
                          Till now not issue not resolved.
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                            S
                            shashank0109
                            Apr 13, 2020
                            Resolved
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                            Resolved

                            Address: 32/164 F Radha Nagar Balkeshwar Road Agra

                            Hello team payzapp (Hdfc),

                            This side shashank agarwal [registered mobile nos [protected]], by mistake i do not know by my side or from payzapp app, while i recharge my nos [protected] [ last digit will change to 5 instead of 2, i seen just recharge done]but the recharge done another nos i shocked when i seen, that nos also not working state i tried calling.

                            I request kindly take prompt and appropriate action and refund by amount i. E 555/-rs

                            Details:
                            Date:13.04.2020
                            Amount:555
                            Mobile-nos:[protected]
                            Transaction-id:89622180

                            Kind regards
                            Shashank agarwal
                            [protected]
                            [protected]
                            May 16, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We're here to help. Kindly share with us on the below link http://bit.ly/2aJ9wGW your registered contact details and transaction details with the ref ID PZ[protected] in the comment box for us to track it.

                            -Anay
                            HDFC Bank Customer Assistance
                            View replies
                            While doing the recharge of my Dishtv, I dont know how the last digit got omitted and the account was not recharged. Could you please revert the transaction.
                            Reply
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                            1 found this helpful
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                              D
                              deepak21903
                              Apr 13, 2020
                              Resolved
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                              Resolved

                              Hdfc fastag was not working, so i made a cash payment to toll plaza.
                              Still, hdfc charged from me.
                              Their customer card told to send a mail. I've sent several reminders. But they stopped giving replies.
                              I told them to cancel my card & refund me whatever amount they can. At that, they stopped responding.

                              Date of transaction: 8-feb-2020
                              (Further details are filled in next section, like wallet id, email).
                              Thanks,
                              Deepak jain
                              May 15, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 14, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Manoj
                              HDFC Bank Customer Assistance
                              View replies
                              Hello Manoj,
                              I already contacted fastag.[protected]@insolutionsglobal.com, and later grievance redressal.
                              Please read my original complaint. There is NO reply.
                              When I sent a tweet, I got a reply to send mail at grievance redressal.
                              Before I update my tweet, I thought of to put a consumer complaint.

                              Can you resolve this complaint, or it is not in your hands

                              Deepak
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                                S
                                Shivani Porji
                                Apr 13, 2020
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                                Address: Hdfc bank, ground floor Kamala Mills compound, lower parel

                                Hi,
                                I'm Shivani a salary account holder of hdfc bank. But I'm Highly disappointed by the customer service department of hdfc. First of all they all are unreachable. Amount of Rs. 2302/- has been put on hold by HDFC Bank and amount of Rs. 800/- is missing
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                                  A
                                  Abhijot Singh Bhaati
                                  Apr 13, 2020
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                                  I bought iphone in december 2019 but I didn’t received the cashback yet
                                  Even i m not able to contact customer care
                                  Apr 13, 2020
                                  Updated by Abhijot Singh Bhaati                                   The amount of cashback was 6000
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                                    D
                                    Dhanaleena
                                    Apr 13, 2020
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                                    Address: Ambattur hdfc

                                    Hi amount of 694 is in hold by mirevenue through gefu
                                    . please its very urgent i need my money to be released as quick as possible.
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                                      K
                                      Khusboo Sayna
                                      Apr 13, 2020
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                                      Address: GRAM-FARIDIPUR GAO, P-SARAWA, POST-MALIHABAD NEAR PETROL PUMP

                                      Hi team
                                      Am ex [protected]@ 2009:
                                      My name. Sanjeet kumar
                                      My mail. I'd. [protected]@gmail.com
                                      Phone no. [protected]
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