Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 455

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Archana Cinderella
Apr 5, 2020
Resolved
Report
Copy
Resolved

refund status

Address: Chennai

I have ordered an food in swiggy and paid 238 through bank. But the order was cancelled andthe cancellation fee they charged.. And the refund of 50% message was successfully received but still the amount was not received.. I was trying with swiggy they are saying contact your bank.. I keep on trying with customer care of yours but there is no option and correct response for this.....
Helpful
Found this helpful?
5 Comments
Report
Copy
P
pradeep tailor
Apr 4, 2020
Report
Copy

Dear sir or madam,

What is meaning " DIR DBT CHG INCL GST"
Plz tell me about that.
Thanx
Regards
Mukesh kumar
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ashish@69
    Apr 4, 2020
    Report
    Copy

    Dear Team,

    i had applied for consumer loan in the month of November 2019. and iwill not get any loan statement for consumer loan. please provide asap.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      amaan114
      Apr 4, 2020
      Report
      Copy

      Website: Hdfc bank

      I have an account in HDFC BANK but they levied charges of 177 inr on 30 march without any cause, if Hdfc didn't refund my money i will go to other bank..
      Hdfc levied me many of times on my loan transaction, of installment. Hdfc account number is [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nikitha .G
        Apr 4, 2020
        Report
        Copy

        Address: Gachibowli, Hyderabad

        I have bought my iphone in the month of December 2019 with hdfc card which has cashback of worth 5k rupees, but till date the cash back of Rs.5000/- has not been credited.It’s been more than 100 days when will it be credited??
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rashid Kt
          Apr 4, 2020
          Resolved
          Report
          Copy
          Resolved

          Hi team,

          I have paid 20101.00 rupees for a flipkart product from my creditcard. And the amount is deducted from my account. Due covid-19 issue flipkart not able to reach here so that i cancelled the order.. And get a message from flipkart team "the refund of rs 20101.0 for your order has been completed by the seller and should have been credited to your account by 31 march 2020. The reference number for this refund is 024906. But on 04/04/2020 (Today) its not refunded to my account.. Please make it fast

          Please kindly check my transactions and refund my amount 20101.00 rupees which is deducted from my account.

          Please check the reference number : 024906
          May 14, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to confirm that, Rs.20101 has been refunded by the merchant on April 04, 2020 and the corresponding EMI has been closed.

          -Zubin
          HDFC Bank Customer Assistance
          Please eneble customer id for net banking as i have alraedy registered for net banking
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            W
            Work Beyond Dreams
            Apr 4, 2020
            Resolved
            Report
            Copy
            Resolved

            personal loan is closed, still emi is deducted.

            Address: Pune

            Dear team,
            I am prasad shankar dabhole. I had an personal loan in hdfc bank. Personal laon number is 51669600. I closed particular loan in february month by balance transfer in kotak bank. I have submitted on 26 feb 2020 in favour of loan account number.
            Hdfc money deposited account number is [protected].
            Emi date is 4 th of every month. Emi is deducted in march & april month.
            I called to hdfc support executive...
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy
            K
            Karan Singh Yadav
            from Noida, Uttar Pradesh
            Apr 4, 2020
            Report
            Copy

            Address: B 604, Gayatri Apts, Plot-27, Sector-10, Dwarka, New Delhi-10075

            Dear sir,

            I have been operating a sb a/c no:[protected] with centurion bank limited at mumbai. On my retirement from navy, i have shifted to delhi and this account has been non-operational since 2005/2006.

            I had a decent balance in this account at the time of my last transaction with this bank in 2005/2006.

            Now, i need to know my balance in this account and how to get this money back. I am also an account holder in hdfc bank ltd.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Purnainfor
              from Hyderabad, Telangana
              Apr 4, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad

              On mar-15, i entered near tukkuguda toll and exited at nagarjuna sagar toll, the total amount which got deducted is 70.
              Ideally it should be around rs.20 or 30/-. Kindly look into this and add my extra deducted amount back to my wallet.

              I have raised complaint against this and i am not getting any response from the support team.

              I am regretting that i am a customer of hdfc.

              Thanks!
              May 6, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                manjunatha r gagan
                Apr 4, 2020
                Resolved
                Report
                Copy
                Resolved

                Amount debited from account but atm did not dispense the cash
                Dec 10, 2020
                Complaint marked as Resolved 
                amount refunded after 1 week
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Report
                  Copy

                  Dear sir,

                  I am unable to get PF passbook details on UAN portal. I would like the PF balance. Kindly help me and sort this problem as soon as possible.

                  Regards
                  Vikas Singh
                  Emp. Code- v7993
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AnkiSinha
                    Apr 4, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Imps transaction has been declined and money has been debited from bank account and not credited to the beneficiary account.
                    Still the money is not credited to my account and neither the beneficiary account. Hdfc is not receiving calls on the customer care number.
                    Imps ref num:[protected]
                    Account number:[protected]
                    It already 2 working days and the amount has not been credited to my account or the beneficiary account.

                    Kindly help as soon as possible
                    May 15, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2020
                    HDFC Bank Customer Care's response
                    Dear customer,

                    In response to your query, we understand that the funds have not been credited to the desired beneficiary and the same has not been reversed to your account. We request you to kindly share the beneficiary account statement from the date of the transaction to date on the email ID Grievance.[protected]@hdfcbank.com, to enable us to check and assist you further.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshat1576
                      from Mumbai, Maharashtra
                      Apr 4, 2020
                      Report
                      Copy

                      On the 1st of april hdfc bank announced that we can request moratorium on our emis by calling on a phone number provided online. I called on the number the same day to request moratorium on my 3 loan accounts. I received an email that the request will be processed within 48hours which was 3rd of april. But it’s the 4th of april now, we’ll above the 48hours and the bank has cut 2 emis from my account today. I tried to contact the bank but they said they can’t help with it. This is unacceptable. Where should the consumer go if the bank does not abide by the laws of rbi and by its own memo that it issued. I’m ready to go to court against such action if the bank does not act on this request of mine.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 14, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly note that customers who have applied for EMI Moratorium on or before 12th April and if their EMI for April 2020 has already been deducted, they will get an EMI refund by 17th April 2020.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Apr 17, 2020
                      Updated by Akshat1576
                      I have not got a refund yet and it’s already the 17th of April.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sravanthi sanagaraju
                        Apr 4, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore

                        Hi team,

                        I have paid my credit card bill 4509 rupees for the statement of march 2020 on april 3rd 2020.
                        I have received confirmation message also but april 4th auto deduct of minimum due amount 230 rupees is again debited towards credit card bill payment for the month of march 2020.

                        Please kindly check my transactions and refund my amount 230 rupees which is deducted from my account.

                        Please check the reference numbers
                        Ib[protected] for bill payment and reference number for auto debit is[protected].
                        Thanks,
                        Sravanthi.
                        May 16, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We observe that you have given us an instruction to claim the minimum monthly outstanding on your card account from your savings account. We note that at the time of autopay execution the payment was not credited to card account hence based on the instruction, we have claimed the minimum amount due from your savings account. We wish to inform that credit balance on your credit card will be adjusted towards subsequent transactions on your card.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Verified Support
                        Apr 14, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed seeking clarification on your credit card account payment, dues and in this regard, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the following URL http://bit.ly/2p0Xe4j.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shlok Gupta
                          Apr 4, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Fake address- 2nd floor senapati bapat marg........

                          I registered and gave document in legal website quicker.com for job after one day a man call me asked to give viva and next day he told that you are selected for the job and asked for 5500/- rupee for document verification
                          And send fake letter in [protected]@yandex.com
                          Fake mobile number - [protected]

                          This is fake fake fake!!!
                          Don't give any detail or money...
                          May 8, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 07, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sadda Praveen
                            Apr 4, 2020
                            Report
                            Copy

                            I have received the following sms from bank

                            Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 16250.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sarangi raghavendra
                              Apr 4, 2020
                              Report
                              Copy

                              credit card bill not reflecting

                              Please provide a valid confirmation for after paying of credit card bill payment after paying the amount amount will reduced and checking in credit card app still showing payment pending please rectify this suffering more from this issue thank you...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              S
                              soni sunny
                              Apr 3, 2020
                              Report
                              Copy

                              Dear sir

                              I m sanmit singh soni I m employee of your bank as a BSO in sedariya(Ajmer) branch & my Employee Code is 235642 in jan 20 2020 Please send my salary on my email id that is [protected]@gmail.com its argent my MOB no is [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amanmakkar03
                                Apr 3, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: b1743 maqsudan,jalandhar,punjab14008

                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1861 without my concern on date:03/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dear Aman, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rohan Khanvilkar
                                  from Mumbai, Maharashtra
                                  Apr 3, 2020
                                  Report
                                  Copy

                                  As govt allows to advance pf withdrawal, no one from PF team is replying to mail and mail box is also not in operate. Mails are getting bounce everyday.
                                  In such scenario company should allow VPN access to PF team as well so we can transfer, withdraw our PF amount in such critical scenario.

                                  My domain ID :- R20073
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit