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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 455

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V
Vithal Budhe
May 15, 2020
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Address: Hdfc bank fort branch

Hi,
Olymp trade provide me ARN number for tracking amount.

also you can track withdrawal using ARN number Amount 21.95USD ARN 75332990120002210859116 and Amount 10.00USD ARN 75332990118002208410629.

Still amount is not credited to my account.
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    Kapil Chandwadkar
    May 15, 2020
    Resolved
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    Resolved

    I had made a purchase of rs.21, 240.
    When i was billed with the credit card statement i was shocked to see this amount converter to aggregator loan without confirming to me.

    The said loan is not at all confirmed with me nor the details are shared with me, i do not want any loan of said format.

    I have been deducted emis for the same under "offus emi" without any information.

    Aggregator emi - offus (Ref# 09999999980512000029137) 21, 240.00 cr
    13/05/2020 offus emi, int nbr:01, [protected] (Ref# 09999999980513005344828) 247.80
    13/05/2020 offus emi, procng fee, [protected] (Ref# 09999999980513005344802) 99.00
    13/05/2020 offus emi, prin nb:01, [protected] (Ref# 09999999980513005344810)

    I wish an explanation and change in the statement generated and a resolution to the quickest.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    As per the feature of your Easy EMI credit card, •All transactions of ₹10, 000 and above will be auto-converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied).
    For more details please visit the below link: https://bit.ly/3bUQibh.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      Abhishek Hotagar
      May 15, 2020
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      I have bought my iphone11 with hdfc bank credit card on 06/10/2019 in sangeetha mobile store bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 220 days. I have asked in sangeetha store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        Gourav Nohra
        May 15, 2020
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        I have bought my iphone11 pro max with hdfc bank debit card on 11/11/2019 in mobile point kurukshetra. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sakshi Bhansali
          May 14, 2020
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          Address: No. 43/120 5th Main 6th Cross, Appu Rao Road, Chamrajpet, Bangalore

          I had purchased an iPhone 11 Pro on 21st December, 2019.
          I still haven't received a cashback of Rs. 6000 from HDFC Bank even after 120 days from the purchase.
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            K
            kunnu12
            from Mumbai, Maharashtra
            May 15, 2020
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            Address: Mumbai

            I have blocked my credit card even not using from past 5 months, but in this month renewal charge imposed on me. May i know that why it is so even after blocking.
            I have chosen not to issue any card but u have issued card and also it is not delivered to me.
            I am not interested in your card.   replace all
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We would like to inform you that the Times Titanium credit card will attract a nominal renewal fee, considering the features and benefits available with the card. However, the renewal fee will be auto reversed when your card usage spend during the previous 12 months period exceeds Rs. 1, 50, 000.00
            Our records indicate that you have not fulfilled the spend requirement. Hence the Membership Fee has been levied on your card account. We regret our inability to accede your request. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.

            -Zubin
            HDFC Bank Customer Assistance
            May 22, 2020
            Updated by kunnu12
            I think you haven’t read my message, I have requested to block my card then why issued a new card, also you charged renewal fee even i am not using your card??
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              R
              Rushi@11
              May 14, 2020
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              Address: India
              Website: Hdfc bank

              I bought an apple iphone xr

              Date: 7th january 2020
              Dealer: croma mum-phoenix market city kurla a123 mumbai 400070
              Billing amount paid: rupees 49, 900.00
              Mode of payment: hdfc debit card

              Cash back of rupees 5000 was suppose to be credited in my hdfc bank account within 120 days but yet not received.

              I request the authorities to kindly take action for the same.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 15, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Jun 04, 2020
              Updated by Rushi@11
              I have already given a complaint about cashback to HDFC bank through mail and this website. It was given before 15 days still no action has been taken.Now how long i have to wait for my cashback
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                A
                Ajaish89
                May 14, 2020
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                Resolved

                Hdfc bank — one assist membership fee debited from credit card without any information

                This is ajaish singh from kanyakumari district. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that

                One assist membership fee has been debited on your card ending 5777. Membership will be processed and welcome kit dispatched shortly.

                Pls deactivate this membership and refund my money back.

                Why you people are forcefully activating this plan???

                Pls resolve this issue.
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Ajaish Singh, we understand the frustration such a situation could cause. Please provide your registered contact number or membership id on this
                link http://survey.webengage.com/ws/~1qq44ps and we shall look into this - Nitesh, Team OneAssist
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                  S
                  Shraddha Palaskar
                  May 14, 2020
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                  Address: Nigdi, Pune, Maharashtra

                  I have cancelled my subscription on storytel. But the amount got deducted before the end date. I requested for refund. From the bank I received a message stated that the transaction has been credited/reversed on my debit card. But the amount is not reflected in my account.
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                    P
                    Pawas Upreti
                    May 14, 2020
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                    Resolved

                    Address: Mumbai

                    I lost my phone a day prior to lockdown v1 and has become much of a hassle for me ass i am unable to furnish a few transactions at priority and using special services entitled to my debit card. If you could please provide me my cx id on my registered email id?

                    I tried reaching the cx care but was unable to be redirected to a no. Where i could probably speak to an executive.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      Mohit1323
                      May 14, 2020
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                      Hello i have purchased iphone 11 pro on date 8/1/20 with the scheme of 6000rs cashback with the card but it’s already 5 months from the purchase still not received the cashback or response from the mail I wrote for the complaint and customer care are not answering the call
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                        D
                        dhanapal E
                        May 14, 2020
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                        Address: No 213,first floor, friends tailor Gandhi road Sriperumbudur
                        Website: HDFC

                        Hi team i used 30000 on credit-card transaction it convert to AGGREGATOR EMI what is this. please cancel my AGGREGATE EMI Please help on this
                        HDFC AC NO - [protected]
                        credit card no:[protected]
                        mobile: [protected]
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                          A
                          aks3386
                          May 14, 2020
                          Resolved
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                          Resolved

                          Address: c/201,swaminarayan park 1 ahmedabad 382405

                          Dear sir / madam,

                          I am writing to you to raise an issue about: loans moratorium issue

                          Dear sir,
                          I had applied moratorium for apr'20 and may'20, and approval massage conveyed by bank on 4may20, details are as follows...
                          "quote
                          Accepted. We will process moratorium for april and may emis for loan no. 62237462. If emi for april 20 has been debited, you will receive a refund within 30 days.
                          Unquote"

                          Today your bank loan emi deducted from my account rs.7827 while we already have moratorium for apr and may'20.

                          Looking forward for your kind support and action please.

                          Best regards,
                          Ankit singh
                          +91 [protected]

                          It occurred on: 7/05/2020

                          I will be very grateful to you if you help me in crucial time. (Lockdown stage)

                          I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                          Yours faithfully,

                          Ankit singh

                          : loan no. 62237462
                          :
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 17, 2020
                          Updated by aks3386
                          Please update the status, complaint is not yet resolved...
                          Verified Support
                          May 21, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action.
                          Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            A
                            ashok haridas
                            May 18, 2020
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                            I had made a purchase of Apple iPhone 11 under the HDFC Bank cashback offer of Rs 6000. It was purchased on 08-Jan-2020 from Aptronix Bangalore. The 6000 cashback was supposed to be credited back to my HDFC diners club black card by now which was mentioned time of 120 days and it's still not credited. Please let me know when will I get back the amount. Thank you
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sheikabdul n sehansha
                              May 14, 2020
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                              Address: Mig 1-24 aphb colony Bhimavaram, Andhra Pradesh

                              Deactivate my one assist account
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                                G
                                Gurvinder Singh Preet
                                from Hyderabad, Telangana
                                May 14, 2020
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                                Resolved

                                Address: Bangalore

                                I purchased iphone 11 pro in jan 2020 and i was told that i would get a 6k to 9k cashback within 90 to 120 days.
                                I have tried using the contact us option of hdfc but it does not have a relevant category to raise the complaint.
                                Even though i submitted it under some category the ticket acknowledgment was not received.
                                Can someone please look into it and resolve the issue.

                                Details

                                Gurvinder singh preet
                                4854 xxxx xxxx 4260
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Zubin
                                HDFC Bank Customer Assistance
                                I am unable to contact customer care on the number you share in the response. And the number which I could reach does not connect me to any human so that I can register my complaint. IVR options given always guide me to website or the chat support which is also of no use.
                                Can someone call me.
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                                  D
                                  dkpdsingh
                                  May 14, 2020
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                                  Sir i am availing a jumbo loan and i want to close jumbo loan but no one is helping
                                  i visited 12 times branch and call to 100 time customer care

                                  now i am fully irrirtate

                                  kindly help
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                                    Niteshkaushik
                                    May 14, 2020
                                    Resolved
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                                    Resolved

                                    I bought my apple iphone 11 in january.
                                    I was promised i will receive 6000 cashback. More than 3 months have passed i have not received cashback
                                    In hard timew of covid 19, i am short of money. It will b great you keep your promise
                                    I have receipt where it is written you are entitled for csshback 6000 which you will receive in maximum 120 days!
                                    I dont know what are you policies or customer prefrences but its already more than 120 days
                                    This is the third time i am complaining
                                    I have also reference no. Of complaint
                                    Bank behaviour in such hard times is not appreciated
                                    Its the third
                                    Please tell me how many more times i need to complaint so i get my cashback

                                    Please help
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      Kundan BHarali
                                      May 14, 2020
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                                      I have purchased a iphone 11pro on 20/01/2020 but I haven't received any cashback yet it's more than 120days now please kindly look into the matter
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                                        Piyush Khanke
                                        May 16, 2020
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                                        I purcahsed iphone 11 on 19/12/19 and i was suppose to recive cashback within 120 days of ending of transaction month. Contacting customer care has been a nightmare. Can you pls guide me on how this can be resolved.
                                        I had huge hopes from HDFC on being a good bank with better customer service. But so far i dont see them delivering on it
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