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2.9
Updated: May 26, 2026
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A
Anikesh Banik
Apr 6, 2020
Resolved
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Resolved

I have cancelled a order on flipkart, i immediately got a msg from hdfc that

Ur transaction on HDFC Bank DEBIT/ATM Card ending 2662 for Rs. 3212.40 has been credited/reversed by BOOKMYSHOW on[protected]:12:16:36

Now it's more then 48 hours but till now it's not credited in my account.
Apr 6, 2020
Complaint marked as Resolved 
Verified Support
Apr 14, 2020
HDFC Bank Customer Care's response Dear Customer,

Request you to kindly check your account balance. The amount has been credited to your account on[protected].

-Nadia
HDFC Bank Customer Assistance
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    M
    Mohammed Asrar
    from Chennai, Tamil Nadu
    Apr 6, 2020
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    Address: 600003

    Hello Team,

    I have requested for EMI Moratorium for my Personal loan EMI..

    But still amount is debited from my account.

    Attached email copy which i am requesting for past more that two days..

    Please have a look quick look.

    Regards,
    Mohammed Asrar
    Cell : [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2020
    HDFC Bank Customer Care's response     Dear Customer,


    Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home!



    -Manoj

    HDFC Bank Customer Assistance
    Apr 17, 2020
    Updated by Mohammed Asrar     Hello Team,

    Still i am not received any payments regarding my Moratorium request which i did..

    Customer Id : 41718034
    Loan Number : 99303836
    Also requested you to please confirm me for my personal loan EMI Moratorium has been activated or not?
    Please have a look on this.

    Your EMI of Rs.11653 on HDFC Bank loan a/c no. 99303836 is due on 06-Apr-2020. Download http://bit.ly/2gOS9oO or Log in http://bit.ly/1cqqRYm to know more.
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      S
      Sam@1609
      Apr 6, 2020
      Resolved
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      Resolved

      Address: Musco colony bachelor hostel

      Dear Sir/Mam,
      My self Self Surendra Sharma and I have a account in HDFC bank, my frnd has deposited 10000rs to my account due to Lockdown but unfortunately 7392rs has been hold by your bank in GEFU .
      So you please release my money because I want to do some work please.
      May 9, 2020
      Complaint marked as Resolved 
      Verified Support
      Apr 08, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

      -Nadia
      HDFC Bank Customer Assistance
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        G
        Gaurav1002
        Apr 6, 2020
        Resolved
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        Resolved

        I had bought i phone 11 in nov 2019 in mumbai and used hdfc debit card to make the payment. I was told that as per the scheme offer i will get 6000 rs cashback in 120 days. Same was printed on the receipt i got from the swipe machine when i made the payment using the debit card. But even after 120 days i have not got any cash back.

        I have contacted hdfc but they have not reverted to my query. My transaction was done on 19 nov, 2019 with below details
        Transaction id [protected] aid: a[protected]; tsi:f800
        May 8, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Manoj
        HDFC Bank Customer Assistance
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          G
          ganesh_kumar96
          Apr 6, 2020
          Resolved
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          Resolved

          I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/-from my credit card number ending with 9141 with my concern on date:21/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

          Oneassist relationship number : 10322826
          Name :- m ganesh
          Mobile no. :- [protected]
          Credit card number ending :- 9141
          May 14, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Apr 10, 2020
          Updated by ganesh_kumar96           dear mam/sir

          rs of 2599/- debited from my credit card to one assist plan

          pls refund my money back to credit card no ending with 9141

          i didn't like to use one assist membership

          pls cancellation my membership in one assist

          thanking you
          Verified Support
          Apr 13, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          We have reviewed your comments expressed and request you to contact One Assist directly in the Toll free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in.

          -Nadia
          HDFC Bank Customer Assistance
          View replies
          Dear Ganesh, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.
          Reply
          Dear Ganesh, As per the update received from the team, our executive spoke to you. Your refund has been initiated and the same shall be reflected in your account within 4 - 5 working days. Your patience is highly appreciated - Swarali, Team OneAssist.
          Reply
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            D
            dinesh13raj0408
            Apr 6, 2020
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            Address: Chennai

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4512 without my concern on date:04/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

            Dinesh raj
            Mobile: [protected]
            Transaction date 04/04/2020
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            I had purchased iPhone 11 on 3rd December 2019 and I have not received my cashback of ₹6, 000 and I bought the iPhone 11 for 64, 900 on complete swipe from my hdfc debit card, it’s more than 120 days now.
            Reply
            Dear Dinesh, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.
            Reply
            Your team asking me about a credit card details. Card number validity back side number also..
            But the bank side strictly says don't share this anybody...
            Reply
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              D
              Dikus143
              Apr 5, 2020
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              Address: Meghpar Borichi

              My limit is decreased whts issue i have been in prblm trouble facing in this covid 19 time my limit decrease suddenly first it was 150000 and now its 65000 then why uh do this pls make sure about my complaints and i m not facing trouble some situation in covid 19 due to this worry plz solve this fast regarding to this issue of my credit card and say why hdfc bank reduced my limit
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We wish to inform you that credit limit assigned on your card is reviewed periodically based on usage and payment pattern on the card account. Hence we regret our inability to accommodate your request in this regard. For further clarification, we request you to contact our Phonebanking officers at https://bit.ly/34zupfz for further assistance in this regard.

              -Nadia
              HDFC Bank Customer Assistance
              Apr 14, 2020
              Updated by Dikus143               I want my credit limit back sir can uh please back my limit in this corono its not fair to lost limit i want my limit back as soon as possible
              Apr 14, 2020
              Updated by Dikus143               can u get my limit back fastly nd due to corono ur represented officers are not ttalking
              View replies
              An amount of 2308 /- has been hold by bank against MiRevenue gefu.I don't know why.please resolve as soon as possible .
              Reply
              I have purchased an iphone 11 on 16/12/2019 but haven’t received ₹6000 cash back. Kindly advise On the same
              Reply
              An amount of Rs 754.51 Has been deducted from my account by narrating MCTF from Olymptrade. So it is deducted wrongly I want this resolution asap.
              Reply
              Utr ref no.[protected]
              i got a payment link from the merchent stating that you are the reward of rupees 4900/- by mistake i have paid the amount and money got deducted from my account kindly do need full and refund my amount
              Reply
              Hi I brought iPhone jan 2020 on offer of 6000 cashback on HDFC card till now I haven’t received the amount.Tried to contact store they are saying I need contact bank for the payment of cashback.Even I haven’t got any response from HDFc bank .
              Reply
              Dear Sir/madam
              Please let me know I am apply the PF. I already send the form for pf but nobody reply me. kindly send my pf as soon as possible. PLZ HELP ME .

              NAME:- GOKUL SONAR
              EMP. Code -:206774
              EMAIL-:[protected]@MAIL.COM
              MOB;- [protected]
              PF AC NO:[protected]
              Mem ID :- MHBAN[protected]
              Reply
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                A
                Archana Cinderella
                Apr 5, 2020
                Resolved
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                Resolved

                Address: Chennai

                I have ordered an food in swiggy and paid 238 through bank. But the order was cancelled andthe cancellation fee they charged.. And the refund of 50% message was successfully received but still the amount was not received.. I was trying with swiggy they are saying contact your bank.. I keep on trying with customer care of yours but there is no option and correct response for this..
                May 8, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 05, 2020
                Updated by Archana Cinderella                 Refund ref no.[protected]
                Verified Support
                Apr 07, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Nadia
                HDFC Bank Customer Assistance
                View replies
                Muzhe mera rifund chihiye
                Reply
                I haven’t received cashback.I had purchased iphone 11 with hdfc card on hdfc bank offer for 120days 6000 cashback .but it is more than 130days but I haven’t received cashback yet.
                Reply
                I bought iphone 11 in poorvika, chennai through HDFC debit card EMI on 30/12/2019 with cash back of 6000rs but those cash back amount still not received even though 90 days completed
                Reply
                Please urgent
                Plz released my fund as soon as possible.today because of I and my family locked at home .and need fund
                Plz help me today ITS URGENT plz sir return my money sir
                Reply
                Netbanking OTP service not working for both email & Mobile. due to this i can not make any transaction . I tried to reach via customer care and complains, but no response.
                Reply
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                  P
                  pradeep tailor
                  Apr 4, 2020
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                  Dear sir or madam,

                  What is meaning " DIR DBT CHG INCL GST"
                  Plz tell me about that.
                  Thanx
                  Regards
                  Mukesh kumar
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                    A
                    ashish@69
                    Apr 4, 2020
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                    Dear Team,

                    i had applied for consumer loan in the month of November 2019. and iwill not get any loan statement for consumer loan. please provide asap.
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                      A
                      amaan114
                      Apr 4, 2020
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                      Website: Hdfc bank

                      I have an account in HDFC BANK but they levied charges of 177 inr on 30 march without any cause, if Hdfc didn't refund my money i will go to other bank..
                      Hdfc levied me many of times on my loan transaction, of installment. Hdfc account number is [protected]
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                        N
                        Nikitha .G
                        Apr 4, 2020
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                        Address: Gachibowli, Hyderabad

                        I have bought my iphone in the month of December 2019 with hdfc card which has cashback of worth 5k rupees, but till date the cash back of Rs.5000/- has not been credited.It’s been more than 100 days when will it be credited??
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                          R
                          Rashid Kt
                          Apr 4, 2020
                          Resolved
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                          Resolved

                          Hi team,

                          I have paid 20101.00 rupees for a flipkart product from my creditcard. And the amount is deducted from my account. Due covid-19 issue flipkart not able to reach here so that i cancelled the order.. And get a message from flipkart team "the refund of rs 20101.0 for your order has been completed by the seller and should have been credited to your account by 31 march 2020. The reference number for this refund is 024906. But on 04/04/2020 (Today) its not refunded to my account.. Please make it fast

                          Please kindly check my transactions and refund my amount 20101.00 rupees which is deducted from my account.

                          Please check the reference number : 024906
                          May 14, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          We wish to confirm that, Rs.20101 has been refunded by the merchant on April 04, 2020 and the corresponding EMI has been closed.

                          -Zubin
                          HDFC Bank Customer Assistance
                          View replies
                          Please eneble customer id for net banking as i have alraedy registered for net banking
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                            W
                            Work Beyond Dreams
                            Apr 4, 2020
                            Resolved
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                            Resolved

                            Address: Pune

                            Dear team,
                            I am prasad shankar dabhole. I had an personal loan in hdfc bank. Personal laon number is 51669600. I closed particular loan in february month by balance transfer in kotak bank. I have submitted on 26 feb 2020 in favour of loan account number.
                            Hdfc money deposited account number is [protected].
                            Emi date is 4 th of every month. Emi is deducted in march & april month.
                            I called to hdfc support executive in march month. According to him i will get refund of money. But, in april also emi is deducted.
                            I mailed to support team & received only auto reply. But no further action is taken.
                            Can't visit bank due to lockdown.

                            Please do needful.
                            May 15, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Nadia
                            HDFC Bank Customer Assistance
                            View replies
                            Have bought my iphone11 with hdfc bank credit card on 01/12/2019 in Poorvika Chennai . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days i haven’t received my cashback till now, it is more than 120 days.Hope this issue gets resolved and cashback will be credited as soon as possible.Please rectify this
                            Reply
                            HDFC has an offer for cashback 6000rs in iPhone purchase prior 31st December in 120days I haven’t received that till now
                            Reply
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                              K
                              Karan Singh Yadav
                              from Noida, Uttar Pradesh
                              Apr 4, 2020
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                              Address: B 604, Gayatri Apts, Plot-27, Sector-10, Dwarka, New Delhi-10075

                              Dear sir,

                              I have been operating a sb a/c no:[protected] with centurion bank limited at mumbai. On my retirement from navy, i have shifted to delhi and this account has been non-operational since 2005/2006.

                              I had a decent balance in this account at the time of my last transaction with this bank in 2005/2006.

                              Now, i need to know my balance in this account and how to get this money back. I am also an account holder in hdfc bank ltd.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Purnainfor
                                from Hyderabad, Telangana
                                Apr 4, 2020
                                Resolved
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                                Resolved

                                Address: Hyderabad

                                On mar-15, i entered near tukkuguda toll and exited at nagarjuna sagar toll, the total amount which got deducted is 70.
                                Ideally it should be around rs.20 or 30/-. Kindly look into this and add my extra deducted amount back to my wallet.

                                I have raised complaint against this and i am not getting any response from the support team.

                                I am regretting that i am a customer of hdfc.

                                Thanks!
                                May 6, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 05, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  manjunatha r gagan
                                  Apr 4, 2020
                                  Resolved
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                                  Resolved

                                  Amount debited from account but atm did not dispense the cash
                                  Dec 10, 2020
                                  Complaint marked as Resolved 
                                  amount refunded after 1 week
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                                    V
                                    [email protected]
                                    Apr 4, 2020
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                                    Dear sir,

                                    I am unable to get PF passbook details on UAN portal. I would like the PF balance. Kindly help me and sort this problem as soon as possible.

                                    Regards
                                    Vikas Singh
                                    Emp. Code- v7993
                                    [protected]
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                                      A
                                      AnkiSinha
                                      Apr 4, 2020
                                      Resolved
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                                      Resolved

                                      Imps transaction has been declined and money has been debited from bank account and not credited to the beneficiary account.
                                      Still the money is not credited to my account and neither the beneficiary account. Hdfc is not receiving calls on the customer care number.
                                      Imps ref num:[protected]
                                      Account number:[protected]
                                      It already 2 working days and the amount has not been credited to my account or the beneficiary account.

                                      Kindly help as soon as possible
                                      May 15, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 13, 2020
                                      HDFC Bank Customer Care's response                                       Dear customer,

                                      In response to your query, we understand that the funds have not been credited to the desired beneficiary and the same has not been reversed to your account. We request you to kindly share the beneficiary account statement from the date of the transaction to date on the email ID Grievance.[protected]@hdfcbank.com, to enable us to check and assist you further.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        A
                                        Akshat1576
                                        from Mumbai, Maharashtra
                                        Apr 4, 2020
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                                        On the 1st of april hdfc bank announced that we can request moratorium on our emis by calling on a phone number provided online. I called on the number the same day to request moratorium on my 3 loan accounts. I received an email that the request will be processed within 48hours which was 3rd of april. But it’s the 4th of april now, we’ll above the 48hours and the bank has cut 2 emis from my account today. I tried to contact the bank but they said they can’t help with it. This is unacceptable. Where should the consumer go if the bank does not abide by the laws of rbi and by its own memo that it issued. I’m ready to go to court against such action if the bank does not act on this request of mine.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 14, 2020
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        Kindly note that customers who have applied for EMI Moratorium on or before 12th April and if their EMI for April 2020 has already been deducted, they will get an EMI refund by 17th April 2020.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        Apr 17, 2020
                                        Updated by Akshat1576                                         I have not got a refund yet and it’s already the 17th of April.
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