[Resolved] Hdfc Bank — hdfc bank salary account showing negative balance
Kolkata, Park Circus Branch, Kolkata, Kolkata District, West Bengal, India
NaNamrata Kanungo on May 21, 2019
Hi, i have salary account in hdfc - park circus branch since 2017, when i used to work with an organisation having salary account in hdfc. After that i changed company & they provided salary account in another bank. Recently i left job and joined a new company & they use only hdfc salary accounts. But my existing hdfc salary account showing -7000 balance.
I came to know that the bank converted my salary account into savings account & charged monthly. Now its showing -7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even i was not given any verbal or written intimation over phone or sms/mail or whatever! How should i be aware of this rule? According to rbi guidelines on savings account banks not charge even its negative balance.
I need to keep this account as my current salary account and since i was not aware of this rule, i can't afford to pay this amount to the bank.
Please provide me a justified solution asap.
Complaint marked as Resolved Jun 24, 2019
[May 21, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, May 23, 2019
Our Branch Official Mr. Debopam Bharadwaj tried contacting you on your number updated in your account but could not reach you. Please feel free to speak to Mr. Debopam Bharadwaj on [protected] for any further clarification or assistance.
HDFC Bank Customer Assistance
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