| Address: OASIS INFOTECH, SP 2, 22 GODOWN IND. ESTATE, Jaipur, Rajasthan, 302017 |
Dear sir,
I had recharged my fastag from HDFC Netbanking on 23.12.2019 and my account was debited by Rs 617.70, but neither my fastag account activated nor my fastag account recharged. But the balance deducted from
my account. Account Statement is enclosed herewith. So please check and revert the payment in my fastag account or in saving account.
My Fastag account details are as follows:
Wallet ID -- [protected]
Vehicle Reg. No. -- RJ45 CH 3832
Regards,
Rajeev Bhatnagar
Mob no [protected]
Feb 11, 2020
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
HDFC Bank Customer Care's response Dear Customer,
Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.
-Anay
HDFC Bank Customer Assistance
Account number: [protected]
Ifsc: HDFC0001898
Branch: Sector 44, Noida
Please suggest how to resolve this issue.